This was a DoorDash order - I was disappointed with my Whopper today. When I opened the bun, it only contained the two beef patties. It was missing all the standard toppings: tomato, onion, pickle, lettuce, ketchup, and mayo. While the rest of the meal was fine, the burger was quite plain and dry without any of the condiments.

I order two sandwiches and I got one no bun on the burger. The bag was sealed. Worst order ever

Jeannine M.

The workers here absolutely do NOT want to wait on you. I stood there yelling hello for 5 min at 2 girls just standing in the back and couldn't get them to turn around. 4 more people came in and when a guy yelled back a girl moving like Molasses FINALLY came to the counter. I'm guessing it was the employees that burnt the place down!🤣

Jeff Williams

Burger King is just trash now! It's expensive and food was low quality. Buns were firm and stale. Everything was small. I hadn't been in years and now I remember why. They just need to close down already! These places used to be so good growing up

SIGNtastic II signshop

We were going to this location for awhile and will not go back unless they get the kid employees under control. Third time we have gone to counter and they’re playing in back and on cell phones TERRIBLE CUSTOMER SERVICE AMD NO GREETING

Lesslie Rojas

Horrible service and didn’t even get to order . only gave $5 for the inconvenience . We left to McDonald’s and spent our well earned money there. I will never come back .

Damon Lee

18.90 for a whopper with fries And magically no PIE....I WANT MY PIE..I PAID FOR IT AND YOU HAVE NO CONTACT # HORRIBLE CUSTOMER SERVICE LIKE IM GOING TO DRIVE BACK 10 MILES IN THE MIDDLE OF THE DAY WHILE IM WORKING. I WANT MY PIE

Juan Retana

I was in drive thru waiting for 8 minutes before I went to the window and I show up to window employee mentioned that he forgot and to go around again and didn't want to take my order until I drive around again horrible experience and restaurant had no other customer just employee didn't want to help

Wendy Hornal

First, I want to start off that, yes, I know this is a fast food restaurant so I wasn’t expecting much but I was expecting more than what I received. I ordered two Kid Junior hamburgers ketchup only on both- apple juice- fries & a toy. Second I ordered a 2 cheeseburger meal with No cheese ( I ordered at kiosk ) and a fry and drink. When they called my name for order ready-I went and got off the counter where they had put my food- Went to the tables in the play area- food was already cold- I literally just picked it up 20 seconds ago…. Why is it cold???? Then Kids hamburgers wrong- One hamburger with ketchup & pickles Second hamburger with cheese ketchup mustard and pickles - I was able to fix this for my kiddos and take off what I needed to do no biggy- I had to go back up front because kids never got their apple juice. Then I realized my order was messed up too- I took hamburger back that was missing some toppings- guy opens up burger with bare hands and proceeds to go to the back to fix it- I had to stop him and ask him for an entire new burger because he just touched my burger with his bare hands- in which he slams the burger in trash. So, I get this corrected and have to go back a third time because I was never given my drink cup with my meal- so a young man approached me- I showed him my receipt and just plainly said- “ I need my drink cup please- I was never given it with my meal.” He looked at me with a blank stare- I asked him again- he hands me a cup, then he says real quick- “ do you need ketchup with that?” I say, “ No I already got my meal just needed my drink cup, thank you” And he responds,” NA- do you want to take this ketchup as your drink- you can just drink this ketchup- yeah- take this ketchup and drink it instead- “” and he then picks up a couple ketchup pouches and waves around and puts back in caddy. Then I caught on- so I asked him, “ are you trying to be smart” and he rolls his eyes and walks to the back- mind you this ENTIRE visit the manager is sitting at the bar table 3 feet away- and addresses none of this. So I looked at the Manager FINALLY and asked, Are you the manager of this establishment?” He turned and said, yes.” So I said- did you hear what your employee just did? I asked for a drink cup that CAME with my meal that was not given to me when order was “ ready” and he wants to offer me packets of ketchup to drink instead….?” Manager says- oh sorry- and turns back to his computer. I can’t even comprehend - I know they are just teenagers - but if your a manager—- take some resposability- handle the situation- take some initiative - Is this how you train your team memebers to treat your customers? I know- “ it’s just fast food” “ they are just teenagers” 1. I still spent my money there- the least the manager could do was stand up- get off his computer- ask me exactly what happened and give an apology and make sure everything else was good( which it wasn’t and he did not do) 2. I know they are teeneagers but this is a work place and a requirement I am sure is to be pleasant to customers and not be a smarty pants and roll their eyes and walk away- this is supposed to be a JOB- have at least a little bit of pride where you work- if not don’t show up to work. 3. I can understand now —— why the manager just said “oh sorry” and turned back to his computer- the way that the teenager treated me and the way that they handled my burger - literally- and how my entire order was completely wrong- it starts with management- the manager didn’t care and neither did the team. Do better Burger King

Mona Kindell

I was on some big back behavior and ordered two triple whopper meals, nuggets, chicken fries and two Hershey pies. The guy that took my order at the first window read everything back correctly however the guy at the second window told me everything was in the bag and I took a glance and asked him if he was sure. Long story short… I got home and was missing my chicken fries and pies. I spent about $40 bucks.I drive back up there and told them what I was missing… again I got home and they gave me nuggets instead of chicken fries. While eating I immediately felt like I had to shit and I did. Next time I’ll make my own burger at home when I’m having a burger craving. Save your gas, time, stomach and money.

Jason Day

Placed mobile order, charged my credit card, staff canceled my order due to fryer being down, but would not issue refund or substitute similar priced product. Manager couldn't even be bothered to speak to me.

Cristal Lopez

12/15/23 Place my order. Got my food tasted the fries had a lot of salt. I asked the gentleman can I get new fries? They’re too salty. I guess they got mad because I didn’t like the way the food tasted. They had me pull up. I parked in one of their parking spots, not a busy Burger King and I know why. A gentleman came out almost all the way to my car, and then something made him turn around and go back inside with my order instead of giving it to me and he place my order on the side and started working on new orders. I still waited about 10 minutes with my kids in the car to see if they were going to even try to bring the order to me. No so I went inside And I just told the manager just give me my money back. Manager was very rude. I told the manager, I’m sorry I asked for my fries to have less salt. I asked for her name she said Candace . I don’t think that’s right this is the second time I have problems here but I feel like corporate doesn’t do anything. I did take a picture of the area where they cook the fries very dirty. No customer Service. And if anyone from corporate read this, I would like for you to contact me. I hate that this Burger King in my hometown runs like this.

Armando Villegas

If I could rate it any lower I would. They never have their sh$t together and are constantly getting our order wrong after waiting in line for sometimes up to 30mins. I would never visit this place again if it wasnt for my son liking their chicken sandwiches.