Jersey Mike's Subs
Sandwich · San Antonio
Sobre Jersey Mike's Subs
Located in San Antonio, Jersey Mike's Subs offers a warm counter-service experience known for fresh, jumbo subs filled with cold cuts and toppings. Guests consistently praise the exceptional service quality, noting that the team works seamlessly to ensure every sandwich is prepared with care and cle...
Located in San Antonio, Jersey Mike's Subs offers a warm counter-service experience known for fresh, jumbo subs filled with cold cuts and toppings. Guests consistently praise the exceptional service quality, noting that the team works seamlessly to ensure every sandwich is prepared with care and cleanliness. The atmosphere feels welcoming yet efficient, even during busy promotional periods or rush hours. Signature dishes stand out for their freshness, well-seasoned flavors, and crisp textures that avoid sogginess. Beyond the food, this location stands out for its friendly staff who go above and beyond to assist solo diners and families alike. The restaurant also actively supports community causes like Special Olympics USA. With convenient takeout options and full accessibility, it remains a top choice for lunch or dinner across the city.
Què diuen els clients de Jersey Mike's Subs
Jersey Mike's Subs in San Antonio is praised for fresh ingredients, delicious sandwiches, and exceptional customer service. Staff cleanliness and friendliness are frequently highlighted. Some customers have experienced issues with sandwich preparation and employee attitudes.
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Ideal per a
Tip: The staff is friendly and helpful with suggestions. Be mindful when ordering multiple sandwiches to ensure each is made to your specifications.
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Opinions de Jersey Mike's Subs San Antonio
We got two subs from here that were freshly made while we waited. Will definitely return here again and would highly recommend you visit this location. Great food and great customer service.
I cam in and the place was filled with door dashers. Apparently they did some sort of promo on the platform. The staff was absolutely rocking and amazing!!! They probably had literally a hundred tickets. And just kept rocking them out. If you own a business you should come and poche every single employee at this location because they can't definitely handle high volume pressure
Marcos, Nicko, & Chelsea went above and beyond to make our sandwiches and experience perfect! Marcos literally SCRUBBED the counter, changed gloves, and changed utensils to be certain the prep surface was as clean as possible to prepare or gluten free subs. JM is the only place we've found a full size gluten free anything! Thank you JM for adding a delicious GF option to the menu! Delicious as always. Definitely worth the drive from LaVernia, Tx, during rush hour to get here! We'll be back!
Always amazing. It was super busy, but the wait is worth it for the sandwiches. It's a small place and hard to read the menu, so I have added it here as photos. I hope this helps others as it did for me.
Great Place! Employee Interaction was GREAT! Food was GREAT! And I'm very excited about the Special Olympics Fund Raiser! March 30th 2022 100% of their proceeds are being given to Special Olympics USA Games!!
We got two subs from here that were freshly made while we waited. Will definitely return here again and would highly recommend you visit this location. Great food and great customer service.
I cam in and the place was filled with door dashers. Apparently they did some sort of promo on the platform. The staff was absolutely rocking and amazing!!! They probably had literally a hundred tickets. And just kept rocking them out. If you own a business you should come and poche every single employee at this location because they can't definitely handle high volume pressure
Marcos, Nicko, & Chelsea went above and beyond to make our sandwiches and experience perfect! Marcos literally SCRUBBED the counter, changed gloves, and changed utensils to be certain the prep surface was as clean as possible to prepare or gluten free subs. JM is the only place we've found a full size gluten free anything! Thank you JM for adding a delicious GF option to the menu! Delicious as always. Definitely worth the drive from LaVernia, Tx, during rush hour to get here! We'll be back!
Always amazing. It was super busy, but the wait is worth it for the sandwiches. It's a small place and hard to read the menu, so I have added it here as photos. I hope this helps others as it did for me.
Great Place! Employee Interaction was GREAT! Food was GREAT! And I'm very excited about the Special Olympics Fund Raiser! March 30th 2022 100% of their proceeds are being given to Special Olympics USA Games!!
When ordering, I ask that they take care of one sandwich at a time. Have to keep reminding of what to add and not add when they're already beginning to take another's order. This is the case at all Jersey Mike's. One sandwich at a time. All else is great.
I always go to this location because of the store’s proximity, cleanliness, and friendly staff. Marcus is awesome and always super helpful at giving suggestions on what to try on the menu and any additions that pair well with sandwiches. He also offers great conversations and is always super happy to help with anything 😊
First time there , clean staff super friendly and suggested the Original Italian so will definitely try next time
Huge shoutout to the crew at Jersey Mike’s. I was seriously impressed. The customer service was on point, and the whole team was working together like a well-oiled machine. They were shaving meats to order, cleaning the slicer between each type, wiping down the line & cutting boards between customers— everything was super clean and intentional. I even caught a great little moment where the manager was showing a new team member how to properly cut a sandwich, and he did it with so much care and respect. You don’t see that kind of thoughtful coaching every day. And the food? Bomb. Super fresh, super good. You can really tell they care about what they’re doing. Huge shoutout to them for running a tight, respectful, and well-operated shop.
I came in with my son and the staff was awesome. I've been to dozens of JMs about 100 times but this was my favorite experience ever. Food was fresh and assembled quickly. The staff was on top of their stuff so much so I started conversation with each of the members on the assembly line and they were all really chill and friendly. I hardly ever leave reviews but I felt like management should see how exceptional the staff was on this evening (Fri. March 17th @ 630 pm)
Alex, Claudell, James and I'm sorry I forgot her name, but there was one more out that actually made the sandwich who I should have remembered the most but there was super awesome and helpful thank you
Have tried multiple subs here and they’re great.
The dining area and bathrooms were clean. The serving area was clean and the food was fresh. Kind of pricey per sandwich but delicious!
Lemme tell you... On the way to my friend's stylist for a fresh fade and we decide to bring him lunch. Get the sandwiches and when I say that was a well oiled machine... MAN! Service was damn near James Beard and when we ate, it was Heaven! Shout out to the staff! We were commenting in line how it just flowed!
Oh my gosh! The sandwichs here are so delicious!!! I usually order the club sub and it is always yummy and fresh. I normally order for delivery but when I go in, the restaurant is spotless, and the employees are always kind.
First time there , clean staff super friendly and suggested the Original Italian so will definitely try next time
When ordering, I ask that they take care of one sandwich at a time. Have to keep reminding of what to add and not add when they're already beginning to take another's order. This is the case at all Jersey Mike's. One sandwich at a time. All else is great.
Alex, Claudell, James and I'm sorry I forgot her name, but there was one more out that actually made the sandwich who I should have remembered the most but there was super awesome and helpful thank you
The dining area and bathrooms were clean. The serving area was clean and the food was fresh. Kind of pricey per sandwich but delicious!
I always go to this location because of the store’s proximity, cleanliness, and friendly staff. Marcus is awesome and always super helpful at giving suggestions on what to try on the menu and any additions that pair well with sandwiches. He also offers great conversations and is always super happy to help with anything 😊
Huge shoutout to the crew at Jersey Mike’s. I was seriously impressed. The customer service was on point, and the whole team was working together like a well-oiled machine. They were shaving meats to order, cleaning the slicer between each type, wiping down the line & cutting boards between customers— everything was super clean and intentional. I even caught a great little moment where the manager was showing a new team member how to properly cut a sandwich, and he did it with so much care and respect. You don’t see that kind of thoughtful coaching every day. And the food? Bomb. Super fresh, super good. You can really tell they care about what they’re doing. Huge shoutout to them for running a tight, respectful, and well-operated shop.
If you can find a better sandwich franchise let me know. This place has fresh bread, slice the Del meat in front of you, the vegetables are always fresh, it’s awesome. So many choices 😊 so good!
I came in with my son and the staff was awesome. I've been to dozens of JMs about 100 times but this was my favorite experience ever. Food was fresh and assembled quickly. The staff was on top of their stuff so much so I started conversation with each of the members on the assembly line and they were all really chill and friendly. I hardly ever leave reviews but I felt like management should see how exceptional the staff was on this evening (Fri. March 17th @ 630 pm)
I love Jersey Mikes and I get sandwiches from them fairly often, but this location has made the best sandwich I’ve ever had from them! It was so fresh and well seasoned without being soggy, the bacon was crispy and there was a perfect ratio for veggies and meat on our sandwiches. I don’t write reviews often, but this place deserves an excellent rating!!! Give these employees a raise!
First time here, friendly, helpful counter guy suggested combining parts of two different sandwiches ...it was great! Will be back 🔥👍
First time here, friendly, helpful counter guy suggested combining parts of two different sandwiches ...it was great! Will be back 🔥👍
Loaded my sandwich with vinegar making my sandwich very soggy. The guy who was dressing my sandwich was not very organized. Almost getting my sandwich mixed up with another person’s order.
Staff were busy but courteous with what seemed were forced smiles. I was happy with my order but when I go to restaurant, I like to see a leader and workers with name tags. Just to praise or zing when I eat food. No name tags at this location on basse rd. No apparent leader and showing no rules. No accountability.
Loaded my sandwich with vinegar making my sandwich very soggy. The guy who was dressing my sandwich was not very organized. Almost getting my sandwich mixed up with another person’s order.
Staff were busy but courteous with what seemed were forced smiles. I was happy with my order but when I go to restaurant, I like to see a leader and workers with name tags. Just to praise or zing when I eat food. No name tags at this location on basse rd. No apparent leader and showing no rules. No accountability.
Food is always great, have never had an issue with sandwiches here. I started this before even leaving the store. The employees attitudes were horrible. No one seemed like they wanted to be there/ cared about guests at all. No smiles, no politeness. Just plain rude. A little bit embarrassing. The only employee who gave me even the slightest hint of gratitude was the young woman who made my hot sandwich. I hope my tip goes solely to her. She seems like a great employee. Maybe the other 3 employees were just not feeling up to it tonight.
How is it you guys have a policy were you dont accept bills larger then a 20 if you buy two regular sandwiches its more then 20 bucks come on guys used to eat here all the time now to get turned away cause you won't break a 50 I ordered 2 sandwiches 😉 had to leave them both today
This location has usually been my go-to because of how friendly the staff typically are, but unfortunately we will not be returning. My husband, who is very easygoing, actually asked me to write this review because he was so disappointed with the service he received last Saturday. He went in to order our usual Giant #7 and was met with attitude simply for making two reasonable requests. First, he asked for fresh lettuce because the lettuce on the line was visibly brown. The employee replaced it, but then layered the same old brown lettuce on top of the fresh lettuce and used it to make the sandwich anyway. Second, he asked the employee making the sandwich to change his gloves before preparing ours, since he had just been handling tuna, olives, and other items. Although the employee changed his gloves, he immediately went back to touching the tuna before continuing with our sandwich. After pointing out both issues, my husband canceled the order and left. As restaurant owners ourselves, we would never allow something like this to happen. Proper cleanliness and preventing cross-contamination between foods is basic food safety. It’s clear the staff needs retraining in these areas.
How is it you guys have a policy were you dont accept bills larger then a 20 if you buy two regular sandwiches its more then 20 bucks come on guys used to eat here all the time now to get turned away cause you won't break a 50 I ordered 2 sandwiches 😉 had to leave them both today
Walked in for the jersey mike experience but fell short of that with them being short staffed. I waited patiently for them to take my order. Mind you the guy making the sandwiches putting on all the toppings was using the same gloves to handle the packaging and tickets and cards then touching fresh produce going on the sandwiches. Too many options for yall not to be staffed to operate accordingly.
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999 E Basse Rd Suite 178, San Antonio, TX 78209
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999 E Basse Rd Suite 178, San Antonio, TX 78209
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