LaLa

Cocola is one of my favorite spots at Santana Row for great desserts and coffee. The atmosphere in the evening is perfect — relaxing outside with a drink while enjoying all the activity around the Row. I especially love their Chai Latte, and the desserts are always delicious. The coconut macaroon and croissants especially. The only downside is that the staff (not all, just a couple) can be a bit stand offish sometimes, but overall it’s still a great place to unwind and enjoy the vibe while people watching.

Olga Nemesh

I recently stopped by Cocola Bakery at Santana Row and was genuinely impressed. Their strawberry croissant is exceptional — beautifully flaky, golden layers with a real fruit flavor that tastes fresh, not overly sweet. The balance between buttery pastry and light strawberry filling is perfect. The café itself feels elegant and relaxed, with friendly service and a nice spot to sit and enjoy coffee. Prices are on the higher side, but the quality easily justifies it. Even as a first-time visitor, it’s clear why this bakery has such a strong reputation. Cocola is worth the stop — especially if you appreciate a perfectly made croissant.

+1

I ordered the tiramisu. it was soooo good. the outer chocolate layer was so unique and good. Cake was creamy and with the correct mixture of flavors. vibe is good too.

Pastries are amazing! Taste is consistent every time. Big fan of their cakes too. Try it out!

Pastries are amazing! Taste is consistent every time. Big fan of their cakes too. Try it out!

The food here is great, and the staff are nice and helpful. Lots of options to choose from. I love the comfy environment that it gives like a cafe :)

Amazing collection of desserts and service is very good. I love how they have both savory and sweet pastries

The food here is great, and the staff are nice and helpful. Lots of options to choose from. I love the comfy environment that it gives like a cafe :)

The food here is great, and the staff are nice and helpful. Lots of options to choose from. I love the comfy environment that it gives like a cafe :)

Amazing collection of desserts and service is very good. I love how they have both savory and sweet pastries

The food here is great, and the staff are nice and helpful. Lots of options to choose from. I love the comfy environment that it gives like a cafe :)

this is the cutest coffee shop and bakery. the pastries are fresh and decadent. the staff of super attentive and welcoming with a very classy ambiance! absolutely would come back!

this is the cutest coffee shop and bakery. the pastries are fresh and decadent. the staff of super attentive and welcoming with a very classy ambiance! absolutely would come back!

Order this place to go! The dining area is small and crowded. Cool packaging and excellent cheese cake!

Cocola Bakery's caramel chocolate cake and Le Sultan (hazelnut cake) were both exceptional. The caramel chocolate cake was rich and indulgent, with a perfect balance of caramel and chocolate. Le Sult…

Cocola Bakery's caramel chocolate cake and Le Sultan (hazelnut cake) were both exceptional. The caramel chocolate cake was rich and indulgent, with a perfect balance of caramel and chocolat…

Cocola is a fancy patisserie with decent coffee, pastry and sandwich options. Tons of pastry options!! They have 3 sized coffee cups. They have tons of pastry and baked goods. Over the time, past…

There were many different kinds of cakes/mousses/tarts on display. All look scrumptious. We ordered one to try. It tasted as delicious as it looks. The price, howevcer, was on the exorbitant si…

There were many different kinds of cakes/mousses/tarts on display. All look scrumptious. We ordered one to try. It tasted as delicious as it looks. The price, howevcer, was on the exorbitant si…

A great place that offers variety of baked foods like croissants (chocolate, almond with sugar dusted and filled with cream, strawberry, regular), danish, pastries, cakes, and many such. For me the filling in croissant seemed a bit eggy, I guess that needs to be left in the oven a little more. Other than that, friendly staff, clean location, quick service. Of course they offer beverages which we loved (note: it’s a lot of chai latte and coffee). They serve hot sandwiches, soups and salad if you wish to grab a quick bite. Visited this place on a Saturday so expected the crowds, great location. Would totally recommend it.

+6

Mihir Phadke

Great little dessert spot in Santana Row. I've been here a few times and their desserts are pretty high quality, although some items are a bit too sweet. My personal favourite is the 3 chocolate mousse. Definitely worth checking this place out.

Sriharsha A.

Stopped by Cocola at Santana Row right at opening on a Saturday. No crowd at all, which made it a relaxing start to the day. I got a hot mocha, the flavor was average, but the portion size was generous and the price surprisingly affordable for Santana Row. Tried the mushroom croissant and was really pleased. it had a nice savory umami flavor. Also had a pistachio croissant, which was decent but tasted like it wasn’t made fresh that morning. Pastries are on the pricier side and the quality is average. Service was fast and the baristas were friendly. Outdoor seating was lovely, and there’s plenty of parking, but it’s only free for the first two hours.

Rexety

Located in happening Santana Row and open late till midnight, this is a great place for late coffee and dessert cravings. Ample seating inside and outside available. Got a tiramisu dessert and it was good. Was there at around 10:30 pm there on a Friday and it wasn't very crowded, but the line got longer around 11pm.

+6

Libby Taylor

This coffee shop is in a great location. Has a wide variety of pastries and a decent selection of coffee drinks.He sat outside and santana has great people watching, but the traffic sounds are pretty loud. The food and drinks are fairly delicious and well made. But the outside chairs are really uncomfortable, not so much possibility for lingering.

Anchal Sikka

Must try👨🏻‍🍳 Cream Cheese Danish Mushroom Danish ( had a bit bitter aftertaste ) Lots of seating available!! The outdoor seating is a vibe. They have lots of drinks options and sandwiches too. Cute spot!!

+4

Harshal Yeole

Great vibes good seating area… this place is right in the Santana row. I tried vanilla latte. No fancy coffee though. When you dine in in a good. They are in good cup Overall, good place to hang out with people they had lots of pastries and croissants but I did not try that

Nhan Phan

It’s a small cafe that has a lot of sweets and desserts. Some of the best tasting desserts in the area. It’s located right in the Santana Row strip so it’s nice to snack off and walk around the area. They have sandwiches, desserts, and coffee. It’s a bit pricey but kind of expected for the Santana Row area. We got a cream cheese croissant and a coffee for about $16. Overall, a great place but could be a bit crowded in the evening. A nice place for an evening stroll.

DG guru

Late-night coffee with friends was the perfect way to end the evening! The cozy vibe and expertly brewed drinks made for a delightful experience. Sipping our lattes and sharing laughs created a warm atmosphere. A must-try for a fun post-dinner hangout! ☕️💕

Amazing favorite spot I visit to get my #1 Palmier and Bamboo \nVery comfortable place to come and seat and eat to enjoy a peaceful time. I do recommend Cocola Bakery to all.

Was walking by santana row and stopped here for some Quick drinks. Nice selection but heavily overpriced on the tarts and sweets etc. it is santana row so *shrug* , drinks are normal priced thoug…

Love their hazelnut chocolate cake and mango dessert! They're decadent with the perfect amount of sweetness. Perfect size to share with a friend

Love their hazelnut chocolate cake and mango dessert! They're decadent with the perfect amount of sweetness. Perfect size to share with a friend

Cutest little shop. It almost reminds me of being in Europe at a local cafe. There is indoor and outdoor seating. There is something for everyone from pastries to coffee. There is a limited savory …

We have been going to this place for a few years now. The atmosphere is great on Friday and Saturday nights, but the desserts are expensive, and the quality is just okay, not great. However, the mo…

Delectable pastries and surprised they actually have decent tri tip sandwich. It’s a great place to grab a quick bite whilst around Santana row. Efficient and friendly staff. Plenty of seating and …

Always drop by here when in Santana row. It’s a great place to grab snacks and sweets. Plenty of desserts and sweets to choose from and Good sandwiches too

Skip this place. Mediocre overpriced desserts - you can get those at low grade grocery store. Check the frozen section. Coffee beverages are gas station grade. Don’t even bother with the “lemon inf…

Skip this place. Mediocre overpriced desserts - you can get those at low grade grocery store. Check the frozen section. Coffee beverages are gas station grade. Don’t even bother with the “lemon inf…

Skip this place. Mediocre overpriced desserts - you can get those at low grade grocery store. Check the frozen section. coffee beverages are gas station grade. Don’t even bother with the “lemon inf…

It's an okay bakery. Everything is really cute looking but not everything tastes that great. One of my favorites though is the pineapple with coconut cream pastry. On this last visit I tried the bana…

Cute cafe with an aesthetically pleasing interior/outdoor seating area/pastry selection. My mom and I stopped by for coffee and a quick snack (we shared the Mango and Passion Fruit Mousse) mid-shop…

I went to Cocola Bakery on Thursday night. The visit started casually, staff greeted me and I smiled back, but it honestly seemed like they were forced to be there. As someone who has worked in cus…

I visited this place for tea and several desserts. While the desserts were delicious, the service and pricing left a lot to be desired.\nI asked for some extra hot water for my tea, but it was se…

I visited this place for tea and several desserts. While the desserts were delicious, the service and pricing left a lot to be desired.\nI asked for some extra hot water for my tea, but it was serv…

Ordered pastry and coffee for the family and a hot water for me, they gave me a small cup of hot water and they charged me $1 for the hot water, that was a little weird because most of the coffee sho…

Ordered pastry and coffee for the family and a hot water for me, they gave me a small cup of hot water and they charged me $1 for the hot water, that was a little weird because most of the c…

I pre-ordered a cake from Cocola a week in advance for my birthday, only to show up on the big day and find out they didn't have it. Sure, there was a power outage, but the real issue is their lack o…

I pre-ordered a cake from Cocola a week in advance for my birthday, only to show up on the big day and find out they didn't have it. Sure, there was a power outage, but the real issue is their la…

I pre-ordered a cake from Cocola a week in advance for my birthday, only to show up on the big day and find out they didn't have it. Sure, there was a power outage, but the real issue is their lack…

While at Santana row, we frequently dtop here for savories, pastry and hot chocolate. Today they refused to give us a spare ceramic cup. We requested someone does not like chemicals leech from the paper cup, they made such a beautiful g deal and did not budge. Something as bout how they don't have sufficient, while there were plenty around. Even a small capuchino cup. I am sure they have had their reasons bug sometimes you have to think of customer service. The goodwill they can earn. Sigh. The whole idea of stopping there is a feel good stop, they are not serving anything exclusive that you determine to get.

Kerem Eyice

I came here full of hope… and left full of regret. Tried the “Vanilla Napoleon” – turns out Napoleon had better luck at Waterloo. It was the single worst dessert I’ve had in my life. Flaky? More like fakey. Creamy? More like why is this happening to me. To make matters worse, my tea cup smelled like boiled eggs. If I wanted a surprise protein with my tea, I’d have gone to the gym. I trusted the 4.2 stars, but clearly some of those were given during a sugar rush-induced hallucination. Proceed with caution (and maybe bring nose plugs).

It’s truly disappointing that a cafe in such a prime location, right in Santana Row, the heart of San Jose, serves such low-quality pastries. You call this a Chocolate Eclair? Seriously? It wasn’t fresh at all and didn’t resemble a proper eclair, which should be light, puffy, and filled with fresh cream. And the cupcake? It was more like a dense paste than an actual cupcake. It’s a shame to encounter such poor-quality pastries in a place like this. It feels like the management doesn’t care about maintaining quality standards.

Their tap payment look old and don't work properly. If you ever end here with a Sapphire Visa card not accepted, like It happen to me. I recommend walking a couple of more blocks and visit Cafe Augustine, great service and delicious.

We have been going to this place for a few years now. The atmosphere is great on Friday and Saturday nights, but the desserts are expensive, and the quality is just okay, not great. However, the most frustrating experience we had on 10/7/25 was the very poor service. Usually, there are no servers, and you take your coffee and pastries to a vacant seat. This time, we decided to sit inside because the music and smoke smell outside were overwhelming, as the place is next to a nightclub. I put my 2-year-old in a seat next to a table while my wife went to place the order. Within a few minutes, a crazy woman came from inside and asked us to move because the seat was reserved for wheelchair customers. I understand her point, but considering the place was busy, we couldn't move to another table as none were available. Typically, if someone in a wheelchair asked us to move, we would have done so without hesitation. However, in this case, there was no customer requesting the seat, and the woman was quite rude about it. Not only did she move us, but a few minutes later, another family tried to sit in the same spot, and she again came from the counter and demanded they find another place. This family also felt uncomfortable with the service. I think this woman must be the owner or manager of the restaurant, but she should understand that speaking rudely to customers will negatively affect the business, and nobody wants that. Regardless, we are unlikely to visit this place again because we felt insulted after receiving such poor service.

Ordered a Bamboo Mango cake for my guests and asked few times if it was fresh and the lady said it is made daily. After serving it to my guests, they all said its frozen. Called the store and instead of apologizing the lady said, "it is what it is, I can't microwave the cake for you" and hang up the phone. This was not the first that I got Bamboo Cake from here but it is for sure the last time. I spent $60 dollars for a frozen cake and top of that was treated with disrespect. Do not buy anything from Cocola anymore they have low quality, none fresh bakeries and workers are very rude and disrespectful.

YUNA

I ordered a sandwich, a coffee, and a cup of hot water. I later realized that the hot water was a paid item, which was fine. However, the hot water was served in two stacked disposable cups, and I noticed afterward that the bottom cup had been reused. I’m not sure if this is considered normal practice or if additional staff training might be needed, so I’ll leave that judgment to you.

Reena Rajcoomar

This is an overpriced and overrated food spot. Go elsewhere if you’re looking for quality French pastries. We got a flaky pastry with a crème filling, and it was absolute trash: it tasted stale and unoriginal (I think some pillsbury DIY dessert is better than this). Cappuccino was nothing special. Only decent thing was the iced banana mocha. Overpriced (3 items cost $21). Seating was cramped, and they looked like they were still setting up. Do not recommend.