Panda Express

Stopped here for food from Crater Lake heading down to Lake Tahoe - very clean establishment w/ an updated modern decor. Food quality and taste is one of the better ones of the chain for sure - and the staff here are very courteous and professional. Thanks for our quick bite!

TexasSmith McConville

4 stars for service. That's because they always short me on the meat, although it's always good enough.

tyler staples

Panda express is always a good choice, but these employees are always the best. I might be biased due to being in uniform when i go, but ive never had a bad experience that wasnt fixed with a free drink or sincere apology. Occasionally they may run out of some food here and there but delivery is expensive and sometimes everyone in town wants Orange chicken, and i cant blame them. Always clean, foods always hot and tasty. Cant think of anything to complain about

Myron Caracut

Stopped here for food from Crater Lake heading down to Lake Tahoe - very clean establishment w/ an updated modern decor. Food quality and taste is one of the better ones of the chain for sure - and the staff here are very courteous and professional. Thanks for our quick bite!

Tables dirty, noodles a little hard, so we get rice. Good good in general but I was surprised we were charged an extra $1.25 for two of my entrees. It should be the same for everything up on the line, no special handling. Staff is sweet otherwise.

Staff is always friendly and the restaurant is always clean (although they should wipe down the outside tables more often). The food is good when they have it available. Half the time I end up being asked to wait until they can cook what was ordered (I guess that just means it's fresh, so not a huge negative)

Nice change of pace from regular fast food. Prices are reasonable. There is a drive-thru and a sit-down area. Be aware that they don't always have food ready and have to cook it like the mixed veggies so you may be waiting in line for up to 10 minutes while they cook certain dishes.

I stopped here on the way to Nevada because it was lunch time and I love Panda. I went inside real quick to use the restroom which was extremely clean and had a nice hotel feel. Due to my children being asleep in the car with my wife I went through the drive through. The worker who was managing the drive through was extremely helpful and nice. When I received my food he continued to be cheerful which was appreciative. I would have given this Panda 5 stars but when I did open my plate the servings for the meat were somewhat low. Usually at other Pandas the plate is overflowing with chicken or the other entree choices. I will always come back to this Panda when I drive through Susanville.

Logun and the girl he was working next to were so kind and fun! really enjoyed their service, attitudes, and how easy they made the process. best Panda experience!

Very clean and very friendly people. Food wasn't as good as it used to be but I don't think it's the employees fault. Just the food itself. Other than that I really liked the restaurant and cleanliness altogether

Very clean and spacious Panda Express. Inside seating outside seating and really nice views from either inside the restaurant or sitting outside in the patio area. Even an area that I would call kids seating very short tables with very short seats. Delicious food and took no time at all to get our order.

A keeper for sure when you need to get your grub on! In regards to the structure...I try to capture construction around Susanville whenever I can. I just thought that Tractor Supply in the background and the framing of Panda Express would be a fine shot. I may add more of these two - well, Google permitting per se. Enjoy!

sh9down onme

Very clean and spacious Panda Express. Inside seating outside seating and really nice views from either inside the restaurant or sitting outside in the patio area. Even an area that I would call kids seating very short tables with very short seats. Delicious food and took no time at all to get our order.

Charles Moffett

A keeper for sure when you need to get your grub on! In regards to the structure...I try to capture construction around Susanville whenever I can. I just thought that Tractor Supply in the background and the framing of Panda Express would be a fine shot. I may add more of these two - well, Google permitting per se. Enjoy!

Food was good, the prices were decent and was very quick to get food

Had a great dinner, we did have to wait for the chow mein but we put our order in, paid, got our drinks and a table and we were served our meals about 5 minutes after that. And as usual, couldn't finish it all. The walnut shrimp was so good. Service was very attentive and friendly. The restaurant was clean, and the food was perfect. Good job Panda Express!

It was good but I have noticed that they are not giving the food amounts that you used to get. For what I paid for this food I can go get real Chinese food and actually spend less

Jesse Smith

Food was good, the prices were decent and was very quick to get food

aaron hagadorn

It was good but I have noticed that they are not giving the food amounts that you used to get. For what I paid for this food I can go get real Chinese food and actually spend less

Rebecca Williams

Had a great dinner, we did have to wait for the chow mein but we put our order in, paid, got our drinks and a table and we were served our meals about 5 minutes after that. And as usual, couldn't finish it all. The walnut shrimp was so good. Service was very attentive and friendly. The restaurant was clean, and the food was perfect. Good job Panda Express!

I guess for a chain restaurant, it was fair. It wasn't worth the hype, at least not this location. Staff was friendly, main items lacked sauce, chow mein was pathetic. Beijing beef would be my only reason to return if I had no other option for a meal.

I typically like panda express however today was a completely different experience. We ordered in the drive thru they explained that the chow main would take 8 minutes and do we mind waiting. We did not. We waited approx. 15 minutes then we got our food and left. Everything was good and we were happy. I opened the bag to get a chicken egg roll out and with the exception of the chow main the rest of the food was cold. It seems like they put everything together and set it aside and the only thing that was even remotely warm was the chow main. I'm not a fan of cold fry food.

A terrible experience! First of all the food wasn't hot. Luke warm at best. We ordered two ice tea's and they had no ice. The guy told us that the drinks from the fountain was cold. NOT TRUE! Warm. The guy that took our order wasn't the least bit friendly.

I noticed my shrimp entree was in a tiny little container and was charged $5.45 for it. I went inside and talked with a supervisor who informed me that the shrimp is measured first before going on rice or noodles and since I didn't order any of the sides that was the cost. If I were to have a side the charge would have been $5.80 that's a difference of .35 cents. WOW!!!

Debi Carlson

I noticed my shrimp entree was in a tiny little container and was charged $5.45 for it. I went inside and talked with a supervisor who informed me that the shrimp is measured first before going on rice or noodles and since I didn't order any of the sides that was the cost. If I were to have a side the charge would have been $5.80 that's a difference of .35 cents. WOW!!!

Prices are up, ok everyone's is, but portions in town have gotten so small it's not worth it. Panda in other places used to really hook it up in comparison, but now? Yikes! The red containers barely holds a small scoop now. Ridiculous. Hope the food is decent. Upsate: shrimp tiny amount(pay more for them) dry no sauce and chewy. Chow mein kinda bland and dry.. idk. Disappointed 😞 Probably won't be going back soon

Nellie McGowan

Prices are up, ok everyone's is, but portions in town have gotten so small it's not worth it. Panda in other places used to really hook it up in comparison, but now? Yikes! The red containers barely holds a small scoop now. Ridiculous. Hope the food is decent. Upsate: shrimp tiny amount(pay more for them) dry no sauce and chewy. Chow mein kinda bland and dry.. idk. Disappointed 😞 Probably won't be going back soon

Food is never fresh and going thru drive thru i never get either napkins or fork. I stop by this place at least once a week and something is always out, like soda or food

Food was dry, looked old, even the fortune cookie tasted dry and old. Great customer service & very clean restrooms! We probably got the food from the day before, the new orange chicken looked good.

Arrived a half hour before closing but they shut down their lobby so we used the drive thru. We were the only customers yet service was slow and delayed. Our food was on the closer side to unfresh. My beef was much drier than other PE's. It felt like this store is phoning it in. I've experienced far better PE's.

The food is terrible. I have not been to any other locations, but I would think they would be the same. The staff of kids were not impressive either. My wife needed more soy sauce packets, which are behind the counter. She waited a long time just to be noticed at the register. Go to Happy Garden. The food is better, service is good and it is fairly quick.

Food was cold, orange chicken was very crunchy, maybe because not enough sauce. Chow mein was not cooked enough making it stringy and hard to put on the fork

I ordered two bowls exactly the same chow mein with orange chicken and the were filled half full. I didn't get a full scoop of orange chicken I have 4 pieces in one bowl and 5 in the other. I didn't get my money worth and left hungry and disappointed. I planned on the second bowl for lunch the next day. I ended up eating it once home. Go to Happy Garden instead.

All along the country, I noticed that panda express is usually fairly busy. However this one was not as busy but I decided to stop anyway I went inside and I saw that the entrées were looked like they have been sitting around for a while so Shows an entrée that was not available so that they could remake it and unfortunately they just threw it together so I’m all for second chances just maybe will wait for a little while before I revisit this. As human being we eat with our eyes first, so it is very important to have a presentable presentation of what you offer.

Charmaine La Grange

Food was cold, orange chicken was very crunchy, maybe because not enough sauce. Chow mein was not cooked enough making it stringy and hard to put on the fork

Iceman Frosty

All along the country, I noticed that panda express is usually fairly busy. However this one was not as busy but I decided to stop anyway I went inside and I saw that the entrées were looked like they have been sitting around for a while so Shows an entrée that was not available so that they could remake it and unfortunately they just threw it together so I’m all for second chances just maybe will wait for a little while before I revisit this. As human being we eat with our eyes first, so it is very important to have a presentable presentation of what you offer.

Rachel Lowry

I ordered two bowls exactly the same chow mein with orange chicken and the were filled half full. I didn't get a full scoop of orange chicken I have 4 pieces in one bowl and 5 in the other. I didn't get my money worth and left hungry and disappointed. I planned on the second bowl for lunch the next day. I ended up eating it once home. Go to Happy Garden instead.

Poor customer service. Burned food so far the worse Panda Express I have been to.

Chow mein is very dry, the broccoli and beef, almost no beef is ok at best . The chicken egg ¹rolls are dry and gross. For what you get and very poor quality of food and being expensive DONT BOTHER!!!! The Chinese restaurant in Alturas is worth the long drive.

Waited in line for over 20 minutes to then get to front and they were out of the item I needed. That was for a to go order. I also waited for a portion of my dine in order for almost a half hour and then had to go up and ask for it...understaffed!!!! The servers were working their backsides off and could not possibly keep all the customers happy. This has happened to me almost every time I visit this restaurant. I've not once gotten my entire order at one time!

Sooo disappointed. Panda Express is definitely one of my top places to eat, yet this experience was absolutely horrible. Broccoli beef was old, beef tasted sour, dry. The onions in the Angus entree was inedible. NO ICE for the sodas, no Dr Pepper. Waste of money.

Food was like warm. Flag ship dish, Orange Chicken, tasted like it had freezer burn and had been under heat lamps for over two hours. No brown rice! I guess Americans should get NIDDM type 2 anyways. Fire management!

We love panda express,we stopped in Susanville traveling from Oregon. We ordered shirmp,chicken, and beef with broccoli. Food is not fresh! 3 of us got diarrhea my 2 year old girl is throwing up really sick! No panda express again

Food gave me bad heartburn; was NOT worth the very long wait (employees had to cook up a batch of terryake chicken) and good thing I checked my order before leaving - they forgot one of my entrees. Female (young) employees SUCKED, big time. I will never, I repeat. Never go there again!!!

Worst food you ever found at Panda Express. I stopped by here because of my favourable experience at other Panda Express locations. Totally disappointed with the quality of the food here. I thought they kept the fresh broccoli beef at the back counter, so I ordered double. I received all dark brown broccoli and very tiny amount of beef. All the food is cold.

Would be great if they got our order complete the majority of the time. I hate to say it, but they're as bad as mcdonald's with missing stuff in orders. I don't want to imagine how much money i've lost in food Not being given to me from my order. And because I do drive through, I don't realize this until i'm already home and I live out of town. This is honestly unacceptable with the increase in minimum wage.

I ordered a bigger plate with only Broccoli and Beef. However, my meal was mostly stems, and my rice was hard.

They are the dirtiest, nastiest lire people they keep the food in the back so people can’t see anything and they are lying to people that all their business is Drive through but actually it’s not 30 minutes I waited no car at all their food is old and cold

Kat Miller

I ordered a bigger plate with only Broccoli and Beef. However, my meal was mostly stems, and my rice was hard.

Ramin Noori

They are the dirtiest, nastiest lire people they keep the food in the back so people can’t see anything and they are lying to people that all their business is Drive through but actually it’s not 30 minutes I waited no car at all their food is old and cold

I've recently developed a craving the past three months for panda and would often go on my breaks. Just this week I went in to receive the most rotten plate of panda express ive ever eaten. The veggies had a terrible grayish color and the food was not good at all. I will no longer be going.

Whenever I go to Susanville I get panda express I love the Orange chicken but the last 3 times the chicken is really hard and crunchy. Not just the small pieces all of it. I have eaten at other panda express and the orange chicken is not hard. I ordered and waited because they ran out so it was fresh won’t be back tired of wasting my money.

DON'T DO IT! NOT A GOOD PANDA!! We stopped in here while on our route and this is the slowest service for a panada that I've ever been to, and I've been to a lot of Panda's in the Pacific Northwest. We thought it would be a good idea because we were hungry. But we found ourselves waiting in line for 30 minutes, total BS. That's a large chunk of time that cut into our route, we were expecting it to only take maximum maybe 12 minutes or so. And then once we got to the counter and we're next in line to order, the worker made us wait an additional 10 minutes to focus on the drive through orders and not the customers right in front of her (us). If you know anything in customer service you always focus on the customer that is right in front of you first, not the one on your headset in the drive through. Food is not made fresh. The chow mein tasted as if it's been out for hours. They don't have wb

We arrived 40-50min before closing. Chairs were being put up as we walked in. Asked one of the servers if we could still dine in, he said for us to choose a booth. I had pts I wanted to redeemed, told me to scan it, I did and it didn’t even go thru once paid for and I looked at the receipt. Again, worker didn’t even bother telling me that it didn’t go thru. And the cherry on the topping was, I asked for small fountain drinks. His quick reply was; “our fountain machine is closed. You can choose any of the bottled products.” I rolled my eyes and we just left after. ZERO customer service. ZERO professionalism. Would NOT recommend. You’re better off getting little Caesar’s pizza or McDonald’s down the road. Lousy services.

Terrible service. They clearly take care of their online orders first. I stood in line for 10. Minutes before any ever said anything to me. "I was first in line" they just kept making online orders. Just give me a courtesy I will be right with you something. Food was just okay today. Order your food online if you want faster service I guess.

Alice Jean

I've recently developed a craving the past three months for panda and would often go on my breaks. Just this week I went in to receive the most rotten plate of panda express ive ever eaten. The veggies had a terrible grayish color and the food was not good at all. I will no longer be going.

Theresa Mccombs

Whenever I go to Susanville I get panda express I love the Orange chicken but the last 3 times the chicken is really hard and crunchy. Not just the small pieces all of it. I have eaten at other panda express and the orange chicken is not hard. I ordered and waited because they ran out so it was fresh won’t be back tired of wasting my money.

Audrey Sayler

DON'T DO IT! NOT A GOOD PANDA!! We stopped in here while on our route and this is the slowest service for a panada that I've ever been to, and I've been to a lot of Panda's in the Pacific Northwest. We thought it would be a good idea because we were hungry. But we found ourselves waiting in line for 30 minutes, total BS. That's a large chunk of time that cut into our route, we were expecting it to only take maximum maybe 12 minutes or so. And then once we got to the counter and we're next in line to order, the worker made us wait an additional 10 minutes to focus on the drive through orders and not the customers right in front of her (us). If you know anything in customer service you always focus on the customer that is right in front of you first, not the one on your headset in the drive through. Food is not made fresh. The chow mein tasted as if it's been out for hours. They don't have wb

N S

We arrived 40-50min before closing. Chairs were being put up as we walked in. Asked one of the servers if we could still dine in, he said for us to choose a booth. I had pts I wanted to redeemed, told me to scan it, I did and it didn’t even go thru once paid for and I looked at the receipt. Again, worker didn’t even bother telling me that it didn’t go thru. And the cherry on the topping was, I asked for small fountain drinks. His quick reply was; “our fountain machine is closed. You can choose any of the bottled products.” I rolled my eyes and we just left after. ZERO customer service. ZERO professionalism. Would NOT recommend. You’re better off getting little Caesar’s pizza or McDonald’s down the road. Lousy services.

Nathan Hunter

Terrible service. They clearly take care of their online orders first. I stood in line for 10. Minutes before any ever said anything to me. "I was first in line" they just kept making online orders. Just give me a courtesy I will be right with you something. Food was just okay today. Order your food online if you want faster service I guess.