JW Marriott Starr Pass - Passaggio
Italian, Mediterranean, European · Tucson
Sobre JW Marriott Starr Pass - Passaggio
JW Marriott Starr Pass - Passaggio is a Italian and Mediterranean restaurant in Tucson. Rated 4.2/5 based on 1,022 reviews on OpenTable. Casual Elegant.
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Opinions de JW Marriott Starr Pass - Passaggio Tucson
⸻ My childhood friend and I spent a weekend at the JW Marriott Starr Pass, and it was nothing short of exceptional. Nestled into the side of the mountain at the top of a winding road, the resort is surrounded by breathtaking saguaro cacti and offers stunning views of the city—both day and night. We dined at several of the on-site restaurants and were impressed by the consistently high-quality food and the well-curated wine list. The staff throughout the resort were outstanding. We did encounter a personal security concern involving my friend’s ex-husband, but Ben, the Director of Security, and his team handled the situation with professionalism, discretion, and care. Thanks to them, we felt safe and supported during the entire stay. Honestly, without their intervention, we may not have been able to relax and enjoy our visit the way we did. We had such a wonderful time that we’ve decided to make this getaway an annual tradition.
EXCELLENT service - the staff is really amazing. Thoughtful touches for each experience whether dining, enjoying the grounds or the room. I especially appreciated that when I ordered room service at 6:30 am and noted that my husband was still sleeping … there was the softest knock at the door, whispering while dropping off my food and coffee, and still quietly picking up items to tidy the room on the way out. Magical stay. We will be staying here every visit to Tucson from here on out. Also the churro beignets - delish!!!
Absolutely love this place, and had the most wonderful stay here! I can't say enough about the beautiful room, the even more beautiful view from our room (complete with desert views and javelinas!), the lazy river, and the delicious fruit infused water! But even more than all of this, my husband and I were so impressed with the 100%, above and beyond friendliness and helpfulness of every single employee that we had contact with. We arrived a day earlier than our reservation, and the employee at the front desk happily extended our reservation to accommodate another day. Another front desk employee even tried helping us with our Marriott points that had expired by 5 days. Both servers at the Signature Grill that helped us were awesome (and great food too!), along with the super nice employees at the Starbucks. Everyone in the pool/lazy river were great too. An extra bonus that made our stay even more fun were all of the decorations for Halloween, including a skeleton on one of the inner tunes in the river. This was our first time at this JW Marriott, but it won't be our last! When you combine the natural beauty, great accommodations, friendliness, and just overall charm, this place is wonderful!
Beautiful resort. A little overwhelming coming in at night for your 1st time. Its not really well lit and its out there. Being out there is nice once you settle in because it helps provide that nice quiet, calm, environment. I opted to park myself in the garage so be prepared to walk quite a ways to get to your room. They do offer valet as well if thats something you'd prefer. Theres many amenities that unfortunately I didn't get to partake but hopefully next time. The rooms were very nice, large, and clean. Staff were very friendly and helpful.
Súper padre alb
Excelente!
Campo de golf
Único hermoso Hotel
Excelentes
First time staying here and we loved it! Beautiful, quiet hotel with amazing flavored water in the lobby every day. The restaurants were great — had lunch at The Signature Grill and our waitress was awesome. Our newer room felt super high-end and had a really nice enclosed balcony with two chairs and a table — it felt private and comfortable. The pool and lazy river were perfect for relaxing, and the gym was great too. We also hiked one of the trails across from the resort — absolutely beautiful! Overall, an awesome stay
For my bday, I had the pleasure of getting a fantastic massage from Brooke and a deep cleaning facial from Adriana. Both of them, along with the rest of the spa staff are some of the kindest, most personable people I've ever met. I highly recommend both of them and to visit! I'll be back in the future for more services!
Clean lobby and well-organized valet area. Front desk staff were polite and efficient when I was inside. Pickup zone is clearly marked, which makes it easy for guests coming and going. Had no issues coordinating transportation using a local service like Tucson Rideshare. Would recommend for convenience and location.
Although my stay at the Marriott began with some challenges, the exceptional professionalism and dedication demonstrated by Joe, Renee, and Adalberto completely transformed my experience. Their attentiveness, problem-solving abilities, and genuine commitment to guest satisfaction were truly commendable. Each interaction reflected a high standard of service and care that exceeded expectations. Thanks to their efforts, what could have been a disappointing stay became an outstanding and memorable one. Their exemplary customer service is a credit to the Marriott brand, and I would not hesitate to return.
The rooms aren't anything special, but the location and atmosphere was great. On our trip, the lazy river part was closed and we were not notified before the trip. That sucked considering our kids were looking forward to it. To their benefit, we complain and were given a night off of our total cost. They were good about it. I loved the afternoon shot - delicious and the food in all was very good.
Stayed 3 nights in mid October 2025 and enjoyed the incredible setting, natural beauty, service and "one-stop-shop" convenience of the JW Marriott Starrpass. In 3 nights / 3.5 days we did multiple hikes just minutes from the lobby, played golf, used the gym/spa, lazy river, pools, hot tubs, and ate at 4 of the restaurants (Creosote - new golf course restaurant, Signature Grill, Plunge, and the Lobby/Veranda restaurant (spectacular views). All of them were excellent, service was great, and prices were reasonable. The way the resort is oriented within the Sonoran Desert means you have an incredible view from almost anywhere. We will definitely be back. One final point is that there impressive and extensive remodel going on for the rest of 2025 doesn't impede the current experience for guests.
I’ve stayed here several times and never left a review. I would say I agree with everyone this is top 5 hotels in tucson, probably top 3. I was lucky enough to stay this time in one of the freshly renovated rooms. Amazing. So much better. Great new modern look top to bottom. Nicely done.
Beautiful hotel and nice location with beautiful views at night of Tucsons city lights. We made reservations for the Thanksgiving buffet. Beautiful presentation and nice variety of meats ,salads, raw bar, taco bar, deserts . Wonderful service . Lovely festive dining room for the holiday.
Beautiful location, really nice inside, rooms are very modern. There are lots of walking trails and a great pool onsite. It's just a really nice property.
Great JW Marriott. There good restaurants, amazing service in every single area and stunning views. A beautiful resort that us also family friendly. At Christmas the decorations and activities are super neat.
Excellent place to stay. Clean. Do be prepared to spend some $$ if you are going to eat at their restaurants. It was busy and there was a convention going on that made it a bit noisy.
Maravilloso lugar con bella vista de Tucson.
Es un lugar con unas vistas increíbles
El servicio era muy superior.
Agradable muy buen servicio
My buen servicio.
Excelente y calido hotel
Hotel muy lujoso
Muy lindo!
Muybueno
Fabuloso
Mui bonito lugar
Maravilloso lugar ✅🔟❤
Bueno
n/a
Sofisticado y elegante
Muy bonito
Es Hermoso!🤗
Vistas bonitas.
Bien lugar
Fenomenal!
Es un hotel 5 estrellas. Tiene tres albercas. Servicio de spa. Gimnasio. Fitness room. Todos muy amables. Increíble vista :) Hay manzanas gratis, y agua gourmet muy rica.
Hermoso lugar Excelente cocina Buena calidad y variedad del bufet para desayuno El cocinero que prepara los huevos es excelente en su trabajo👌👌👌
Hermosa vista,para relajarse disfrutar con la familia. Degustar los mejores platillos y cócteles.buen servicio trato amable.y mucho, mucho más!! Por descubrir 😁😁😁😊😊😊👍👍
Me encanta este resort. Hay venados en el arroyo que se ven desde la ventana, y me tratan muy muy bien cada vez que voy.
Me encanta esa hotel, se tiene tantos cuartos muy acomodables y un restaurante muy Rica!
Excelente lugar delicioso todo lo que venden en el restaurante desde desayunos a cenas y los cuartos muy confortables . 🖤👍
Para events profesionales: muy limpio, modern, excelente servicio al cliente. Comida exquisita. Lo recomiendo.
Precioso hotel muy bonitas vistas, trankilidad comodidad que mas puedes pedir
Es un lugar espectacular lo recomiendo alas personas que les guste ser bien atendidas y tiene una vista facinante
Es un hotel muy bonito y confortable. Pero esta lejos de la ciudad.
Tiempo de juegos para los niños, relajación para los adultos , La noche es espectacular en el desierto de Arizona
Servico excelente y con habitacions comodas.
Es un excelente hotel con todos los servicios.
Muy bueno
Excelente alberca y bonitas habitaciones
Hermoso lugar y ubicación. Excelente servicio
Excelente lugar, muy agradable el bar!
Lugar muy bonito pero muy caro
Muy buen servicio y atencion al cliente!
Un excelente lugar para descansar en tucson
Un hotel bellísimo con vistas espectaculares del desierto, en una zona muy tranquila, los cuartos son muy amplios y agradables, el servicio muy bueno y el restaurant dentro del hotel sirve comida exquisita.
La ubicación queda un poquito lejos pero está en un hermoso lugar. La piscina está súper bonita y queda muy cerca del Parque Nacional. El servicio es muy amable y ayudante y los cuartos está muy limpias y cómodas.
This review is strictly about the pool/day rental of a cabana for locals. We used Resort Pass to book a 5 person Cabana at the pool here and had a blast. 3 adults, 2 kids and all about the water! We arrived around 10:15 and our Cabana was all set up with water, towels, etc. The fruit platter/chips and salsa were brought later - my guess is when the cafe opens as we did not get ours until after 11A. We quickly figured out that we were going to really enjoy our time here as the pool was NOT busy at all -- mid week, in the middle of summer after kids back in school is the key if you are looking to avoid crowds. Our Cabana was situation in a great area outside of regular foot traffic. We spent a lot of time in the big pool, but also in the lazy river/water slide area. Had an all around fun time and it was a great way to spend 4 hours with our out of town family that was visiting. Shelby was our attendant and was super sweet and attentive! Only negatives were the sunscreen in the cabana was not pumping out and it got very messy getting to the sun screen. Also if you are not a guest of the hotel, you are reliant on staff letting you into the pool area if you need to use the restroom (totally understandable).
Fue a tomar en la cantina.
Hermoso resort para deacansar en familia o en pareja. Y para sus grandes conferencias las mejores dispocisiones
Buen resort pero la comida es demasiado caro
Muy alejado de la ciudad. Lindas vistas
Only por golf and pool.
Bueno
First time at this location. I was here for a work conference. The room that I was assigned. It was a renovated room. The pipes rattled when you used the toilet. The sheets seemed a little too small for the bed. As I’ve never had a bed become so messy during my nightly sleep. But the worst experience was the fire alarm that went off at 11:30 P.M. and no coordination. No information and lasted for 45 minutes before it was turned off and we could return to our rooms. The next night I had a hard time sleeping with the anxiety of the fire alarm. No notice. No letter from management and just very poor service.
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3800 W. Starr Pass Boulevard
Tucson, AZ 85745
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