Sweetwater Coffee

Alladin Ammouri

Been going to the Richardson location for years! So happy there is a closer one to where I live. As a die hard coffee enthusiast, the coffee here is amazing and the people here are super friendly. Keep up the good work!!!

ALICE MATHEW

Great service Great coffee There are no line, great place to get a coffee on a Blessed Sunday.

GK

Cool vibe, cool staff, lots of options and solid coffee.

Terri Thele

Picked up a drink at this new shop in town. I was greeted quickly & offered info on several drink options. I got an iced ginger lemon tea, so refreshing! 🏆 I will be back to try more.

It was my first time going to this cafe and the staff was extremely kind! I was in awe of how nice they were! Nadine and Ariel made my experience here a 10/10. Kindness really goes a long way because I think about this cafe often now since they made my experience so amazing. Definitely visiting again and again.

The only food I’ve ever had here was black hot coffee so I’ll speak to that (even though I believe caffeine is a food group). Just great! And with a brightly lit shop, comfortable seating and a caring staff, this coffee shop will be a regular stop from now on.

I absolutely adore sweetwaters but this location needs to hire more staff. The food and drinks are amazing. And the ladies working there are lovely but I waited 35min for an Earl grey tea and croissant.

I love Sweetwaters. Great coffee, tea, and wonderful atmosphere. Everyone has always been friendly and courteous.

Surprisingly nice casual decor. Quite a bit of seating with a few outdoor seats. Nice selection of lunch bagel and croissants. Some pastries, as well. Quite a few cold drinks. Very pleasant staff. Their Dragon Eye coffee drink was unique. I'll be back.

I love the Sweetwater location in Allen! The staff are friendly and always willing to provide great drink recommendations. I truly feel that they care about the customer experience. I frequently order their lavender matcha, which is delicious and just sweet enough! The location is always clean and welcoming. I highly recommend visiting the Allen location!

Great coffee and tea shop. Great service and comfortable seating area. Wide selection of coffee and tea.

This is my favorite coffee spot these days. I wish there was one closer to me but I always make a stop here when I go anywhere near the George Bush and Cetral Expwy. Love the breakfast sandwiches and the drink selections. - something for everyone. The staff is very friendly and the service is great.

First time trying, and I'm impressed with the espresso. I got a latte with an extra shot, and I can taste the deep, earthy espresso with no bitterness. Next time I'm going to try one of their iced drinks, as they look and sound delicious. I'll definitely be back.

My friends and I meet at Sweetwater every week for Bible study, and it’s become one of our favorite times of the week. The pastries are always fresh and delicious, the drinks are consistently spot-on, and Chase delivers exceptional customer service with a genuine smile. The café itself is spotless, inviting, and perfect whether you’re grabbing something quick or settling in for a longer visit. Sweetwater never disappoints — highly recommend!

Be sure to get the Italian espresso coffee. It’s delicious. They have teas and chais and affogatos, as well as pastries. Very good. The atmosphere is laid back and it is not overcrowded. This is my go-to place in the are if I need to meet someone.

Ann Marie Zeleniak

This is my favorite coffee spot these days. I wish there was one closer to me but I always make a stop here when I go anywhere near the George Bush and Cetral Expwy. Love the breakfast sandwiches and the drink selections. - something for everyone. The staff is very friendly and the service is great.

Steve Hager

Great coffee and tea shop. Great service and comfortable seating area. Wide selection of coffee and tea.

Randall Worley

Be sure to get the Italian espresso coffee. It’s delicious. They have teas and chais and affogatos, as well as pastries. Very good. The atmosphere is laid back and it is not overcrowded. This is my go-to place in the are if I need to meet someone.

Whitney Martinez

I love Sweetwaters. Great coffee, tea, and wonderful atmosphere. Everyone has always been friendly and courteous.

Lisa Primrose

My friends and I meet at Sweetwater every week for Bible study, and it’s become one of our favorite times of the week. The pastries are always fresh and delicious, the drinks are consistently spot-on, and Chase delivers exceptional customer service with a genuine smile. The café itself is spotless, inviting, and perfect whether you’re grabbing something quick or settling in for a longer visit. Sweetwater never disappoints — highly recommend!

Sariah Ferguson

I absolutely adore sweetwaters but this location needs to hire more staff. The food and drinks are amazing. And the ladies working there are lovely but I waited 35min for an Earl grey tea and croissant.

Vanessa Ombiri

I love the Sweetwater location in Allen! The staff are friendly and always willing to provide great drink recommendations. I truly feel that they care about the customer experience. I frequently order their lavender matcha, which is delicious and just sweet enough! The location is always clean and welcoming. I highly recommend visiting the Allen location!

David Shingledecker

The only food I’ve ever had here was black hot coffee so I’ll speak to that (even though I believe caffeine is a food group). Just great! And with a brightly lit shop, comfortable seating and a caring staff, this coffee shop will be a regular stop from now on.

Ava Martinez

It was my first time going to this cafe and the staff was extremely kind! I was in awe of how nice they were! Nadine and Ariel made my experience here a 10/10. Kindness really goes a long way because I think about this cafe often now since they made my experience so amazing. Definitely visiting again and again.

Gary Schulte

Surprisingly nice casual decor. Quite a bit of seating with a few outdoor seats. Nice selection of lunch bagel and croissants. Some pastries, as well. Quite a few cold drinks. Very pleasant staff. Their Dragon Eye coffee drink was unique. I'll be back.

Dixon William

This is a perfect place to enjoy a hot beverage and they have an excellent service. The people that work here are kind and serve you with a smile which is hard to find these days. We enjoyed reading while we sipped on our delicious mocha and chocolate cream caramel latte. Highly recommend this place to anyone looking for a great cafe.

Whitt Behr

Great new coffee shop in the area. We live in Twin Creeks and it’s great to finally have a nice local coffee shop that isn’t a chain. Even better that the drink and food are great! Will be our new go to spot. Lots of menu options to compared to a normal coffee spot.

I walked into Sweetwaters Coffee expecting to be welcomed by the smell of coffee, but instead the first thing I noticed was a strong smell of cleaning supplies. I brushed that off, thinking at least I’d still get a great cup of coffee. Unfortunately, the experience kept going downhill. There were only two customers in the building, yet no one greeted me when I came in. When I placed my order, I asked for a splash of heavy cream. While the employee was ringing me up, the manager or owner, I’m not sure which, stood behind her and in an irritated tone said, “The splash of heavy is not free,” then quickly took over the transaction. Charging $0.80 for a splash of heavy cream is already a little wild, but the way it was handled felt rude and unnecessary. What really stood out most was the attitude. The entire time my drink was being made, she looked visibly annoyed. My Italian grandma, who passed away last month 😢, used to always say, “It’s so good because I make it with love.” That stuck with me here for the opposite reason. There was no warmth, no hospitality, and honestly, no love in this cappuccino. I don’t mind paying for extras, and I understand businesses have policies. But tone, service, and atmosphere matter just as much as the drink. I hope this location works on making customers feel welcome

I had very different experiences between locations. At this location, a staff member named Tyler told me I would need to leave within 30 minutes if I didn’t make a purchase. This felt unwelcoming and unprofessional, especially for someone who was still deciding and waiting to purchase at a specific time. I let the manager know and she said “I’ve should’ve communicated that.” That interaction alone made me not want to return to that location. The Custer location is and was a completely different experience. The staff there were much friendlier, welcoming, and professional. I was not pressured to make a purchase and was able to comfortably use the WiFi without being rushed or made to feel unwelcome. Because of this, I would recommend the Custer location and would not recommend the other location based on customer service alone.

Jessica

I had very different experiences between locations. At this location, a staff member named Tyler told me I would need to leave within 30 minutes if I didn’t make a purchase. This felt unwelcoming and unprofessional, especially for someone who was still deciding and waiting to purchase at a specific time. I let the manager know and she said “I’ve should’ve communicated that.” That interaction alone made me not want to return to that location. The Custer location is and was a completely different experience. The staff there were much friendlier, welcoming, and professional. I was not pressured to make a purchase and was able to comfortably use the WiFi without being rushed or made to feel unwelcome. Because of this, I would recommend the Custer location and would not recommend the other location based on customer service alone.