T J

Worst place to go. Walked in as 5 cars were waiting for their food. Not waiting in drive thru, waiting in front of restaurant. Walked in and waited almost 5mins while the staff just stood there in the back. Both managers just stood there staring and arguing with the other staff. One worker came to the counter and asked me with surprise if I was there to place an order. Then told me there would be a 20min wait for chicken. Both trays were half full and he said that was already sold. But yet again just left it there with all the cars waiting. Left to the San juan location instead and was served immediately

Karla C.

Worst customer service, very rude cashier, my order was wrong they refuse to correct the issue , and also very dirty restaurant, I'm not the type to leave bad reviews , you can see all my reviews, but this time I feel the need to speak up and avoid you the trouble just go to another popeyes...

Alfredo Escobar

Bad attitude and bad service. Their 5 piece chicken tenders for 11.99 (just the tenders) is not worth it, very small pieces, dry and cold. Tried to call them several times to let them know about it but never answered, will never go again, bad quality food

Jose Lopez

07/11/2025 we decided to visit the weslaco Popeyes location 2 orders. total was @ $35. the food looked like it was taken out of a trash can. like it were for a pig. I asked for a refund but was told to contact Popeyes headquarters, they dont answer the phone, they use tect messaging. where they told me I could get a $5 credit for the same item from the same restaurant. the wings had black spots and smelled funky.

nams gregory

Went here and the environment was nice and all got to the register asked for chicken and some wings the cashier was nice and everything take it home although it did take them a while to get the order ready but then we dig in and some of the wings raw not only that but dig into the chicken and the chicken doesn't look too cooked either. Great atmosphere, decent service, near terrible food.

Blessed

Never fails, I give them the benefit of the doubt and I keep going to the drive through so I don’t have to get my grandkids out of the car seats. I get home happy to feed my babies, open the box and the chicken is the nastiest food I’ve ever had. I keep having to call management and taking the food back. There’s no way on earth I’d eat that trash much less feed it to my family. People like that have no business working with food!!! DISGUSTING 🤮

Graciela Gonzalez

I just went to the drive thru and purchased 2 chicken tenders dinner ( 3 pcs with 1 side) 1 extra side and chicken sandwich with fries. My total was $38 and change and I thought it was a bit pricey but still went ahead and purchased it. As I went around the building a promotion ad of the big box dinner ( 3 pcs tenders with 2 sides and biscuit) for $ 6. I was concerned why I didn't get offered that special since that's exactly what I ordered. I got off to voice my concern and the member of management ( Amanda) didn't seem to care one bit and simply said we'll we don't offer specials the customers have to mention in order to get that deal. Where's the customer service? So I have to know the all the deals before I order then. I was given the DM # and let's see if a phone call will be return. They need to upskill not only there customer services but also the management staff.

Willis M

OWNER WAKE UP! The people that work at this store, especially the manager, are ruining business for you. They are rude and generally don't care. Went and ordered a bucket of chicken with sides. It was taken a while. I asked, and they kept saying they were waiting on chicken, even though they were filling other orders. Finally called me over to tell me they didn't even know what I ordered after over 40 minutes. They lost my ticket. I understand things happen, but they lied about it and kept me waiting for no reason. The rude manager never even apologizes and gets upset when I tell them to just give me a refund. There is absolutely no customer service at this store. If the owner responds, it will probably be another generic response like all the others.

Gabriel JJ

This place just sucks I feel robbed for my money, spent $46.31 for chicken tender, 1 large fri, a large macaroni that’ looks like a small, a beans & rice that looks like a small. No drinks at all would never come again ever!

David G

They actually gave me a checken breast with the meat already removed. Then breaded the left over part. Worst service i have ever seen.