Starbucks
Coffee shop · Westover
Sobre Starbucks
En Starbucks Westover, te damos la bienvenida a un espacio donde el aroma del café recién hecho se mezcla con la calidez de un encuentro. Originarios de Seattle, somos mucho más que una cafetería: ofrecemos nuestros emblemáticos cafés, deliciosos bocados y un ambiente cómodo con WiFi para que te sie...
En Starbucks Westover, te damos la bienvenida a un espacio donde el aroma del café recién hecho se mezcla con la calidez de un encuentro. Originarios de Seattle, somos mucho más que una cafetería: ofrecemos nuestros emblemáticos cafés, deliciosos bocados y un ambiente cómodo con WiFi para que te sientas como en casa. Ven a descubrir tu rincón favorito y disfruta de una experiencia Starbucks única.
Què diuen els clients de Starbucks
This Starbucks is praised for its friendly and efficient staff, especially Jess, Hannah, Fatima and manager Sandra. Customers consistently highlight the excellent customer service and the ability to customize drinks. Some complaints mention inconsistent drink preparation and long wait times.
Plats populars
Ideal per a
Tip: Visit before 7:45 am on weekdays for a quick drive-thru experience, even with a long line.
Services
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Opinions de Starbucks Westover
Went today around 5 pm. There was a long line in the drive thru so I went inside. It was very clean. No line inside. They took my order quickly and friendly. The restrooms were very clean as well. By the time I went to wash my hands my drink was ready. It was delicious. I got a venti iced white chocolate mocha latte. I’d definitely go back here and recommend going to if your looking for a good Starbucks.
I just want to say that I normally do not go to Starbucks. I usually make my own coffee and creamer at home but today I went and I encountered such a sweet lady who gave me a sweet experience at Starbucks. Amanda at drive thru was such a blessing to me. She has great customer service and a heart to love others!
The staff is sooo wonderful and everyone knows ur name, makes me feel like im on that old show "Cheers", they are fast and sweet...Much love Team keep up the awesome job....
After ten years of coming here, I have nothing but respect for all the different staff that has come and gone. I have always been served with a smile and efficiency. I am grateful that rain or shine they are here for me at dawn every day. The sheer quantity and velocity at which they prepare orders is a sight to see. I recommend this Starbucks 100%. Thanks y’all.
staff is always friendly and is the only starbucks that can make my customized drink!
Great, friendly, warm and always welcoming! I love the store manager, Sandra because she always has the place full of great energy, clean, and always get my order just how I like it! Sandra, Jess and crew always call me by my first name and they don't understand how thankful I am for them/ it sets a great tone for the rest of my day. I love coming to this Starbucks every morning and my social fam knows it too! Keep up the great work team!
To the Bday Girl at the window, ur my Angel..God Bless You today and always. Thank you for ur customer service and ur contagious smile. Hard work pay off. ♒️
Wow! This Saturday crew is truly exceptional. From the moment you walk in, they greet you warmly and play awesome music, (Prince was on the playlist)! They provide timely service and even refer to you by name, making you feel right at home. It’s a phenomenal team that makes our days better! 🫶🏽
Fatima and her team are always doing an amazing job. I get my coffee here regularly and just had to recognize them. They always have things under control and the gentleman who made my drink today seriously served me the best coffee I've ever had at Starbucks measurements of everything and flavor was on point.
By far the best Starbucks in San Antonio! Barista Hannah was incredibly friendly and made me feel like a regular customer. I highly recommend visiting this location for great coffee and excellent service.
This is by far my favorite Starbucks to visit. I normally visit before 7:45am weekdays, even with a long line, I am never there for over 5 mins in the drive thru. The associates are extremely friendly even when I cant determine what to order. I appreciate their phenomenal customer service, product knowledge, and promptness!
I always come to this Starbucks & today was just a good day I wanted to try something different with my brown shaken espresso & get it in a frappe. The very lovely lady taking my order helped me went through all the options with me . Very sweet and amazing I didn’t catch her name but she had a lot of great body art. The drink also came out amazing I was very satisfied thank you Starbucks & to the very sweet girl taking orders and at the window you are doing an amazing job thank you so much ! As you can tell it was delicious 😋
This place was amazing! I never seen the place where an extra employee is designated to hand out all the customers drinks and food. I also really like how they decorated the place. They were so nice they didn't give you any bad attitude like some snotty-nosed Starbucks. If you come here often enough they actually get to know you and it's pretty cool.... And at the end the gentlemanopen the door for my daughter and I!! Hands down best service in San Antonio or any Starbucks I've ever been to. No way any Starbucks can compete to this!!!
Starbucks with the best interior for sitting, unlike the ones that seem to discourage anyone from staying. The only negative is that the music is too loud and complete trash. It is just awful to listen to and isn’t relaxing at all.
I’ve never had a major issue with this store until today. I went through drive thru to order a basic eggnog chai which through a mobile order would have come out to 5.90 but they were charging me 7.09 because they claimed they didn’t have the button so had to place the order as an eggnog latte then adding chai to it. I showed them the app if I ordered an “eggnog chai” directly to this store the price was cheaper and they refused to honor it. Told me to place the order and go back in line to wait (even though they had my drink right in front me) or to just call corporate if I had a problem. So I did call and Irene was nice enough to refund me due to the bad customer service experience.
They CANNOT make customize drinks properly . Had to ask for a remake multiple times . Not the place to go if you like your drink made specifically .
Had the worst experience here today! So, I figured I would rewrite my review since the review I wrote was so long ago. I would NOT recommend this Starbucks at all. The Asian store manger at this store is rude and need better customer service skills. The wait time was long for the car at the window, and I was close to work but needed to be at work, and the employee (guy) refused to let me leave the drive thru! There was a truck behind me and I couldn’t back up. I had to wait in line while they purposely took their sweet time and then when I got up to the window refuse to give me my coffee. I wouldn’t recommend this Starbucks at all! Rude employees, nasty drinks that are made wrong , and a drive thru that takes forever that you can’t even go before work because they take TOO long! I hope Starbucks fires that Asian store manager there . She is a nuisance.
I ordered on the app and went through the drive through the other day and they left out my cold foam. So I go back around and they leave out my caramel drizzle on the remake. So today I go in the store to order a caramel macchiato that was 3/4 milk. Same location by the way, as it’s the closest one to my house. What am I even paying for at this point
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Westover Marketplace, 8227 Texas 151 Access Rd, San Antonio, TX 78245
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Westover Marketplace, 8227 Texas 151 Access Rd, San Antonio, TX 78245
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