Dunkin'
Donut, coffee shop · Whitesboro
Sobre Dunkin'
En Dunkin', llevamos años endulzando tus mañanas y tardes con nuestros deliciosos donuts y una amplia variedad de cafés. Un lugar acogedor donde encontrarás tus sabores favoritos y la energía que necesitas para tu día. ¡Te esperamos para compartir un momento especial!
Què diuen els clients de Dunkin'
Dunkin' in Whitesboro receives mixed reviews. While some appreciate the quick, friendly service and indoor availability, many customers report issues with order accuracy, rude staff (especially one female employee), and slow service, particularly for in-store customers.
Plats populars
Ideal per a
Tip: Be sure to double-check your order before leaving, especially if ordering through Uber Eats or mobile app, as order inaccuracies are a frequent complaint.
Services
Preguntes freqüents sobre Dunkin'
Opinions de Dunkin' Whitesboro
Went to 2 local DD locations to attempt to have coffee and donuts inside. This location was the only one open inside at 5:00pm. They provided great service unlike the Burrstone rd, Seneca turnpike locations. Thanks for letting us in. 😁
Staff polite. Waited just a few minutes as they worried about drive through and other duties behind the counter before getting to me. Needs a little more attention to cleanliness but not the worst I've seen. Fingerprints all over glass doors. Someone sat on chair and must have had baby powder in underwear and FARTED because it shows on seat. Coffee was good. Staff member sat next to me at dirty table and didn't bother cleaning it.
Wheres the old crew? This new one has terrible customer service and prioritizes drive thru customers over patrons who come into the store. Leaving patrons to Wait 15 mins for their simple coffee.
Put in a mobile order 33 minutes ago and we are STILL waiting for our food -two wake up wraps and an order of hash browns. They didn't make my coffee correctly either. They have 6 people working and it's still not enough to get orders filled correctly and efficiently, and we're not the only ones with errors in our order. Won't be coming back to this Dunkin.
Couldn't get service so I just left! Poor service ignored customer.
This place so stupid Who do you hire cannot even count change Ever time I order they get my order wrong So ridiculously stupid
Everytime I go there, 1 female employee gives me a hard time about my frozen coffee, I get it with no sugar and she never puts cream in it and tells me it's the machine. I don't have issues with anybody else. I've been drinking this coffee everyday for 10 years. Worst customer service I've ever experienced. She never ever smiles and is so rude.
Bad service with customers, I ordered bagel egg & cheese no Bacon with coffee to go instead of that I found out that I got crescent egg & cheese but before that I asked them can the worker who prepare the orders to change his gloves because of pork allergy, ne respect for that. Worst experience I never had. The sandwich I gave it to someone else because the worker touch Bacon and did my order without changing the cloves.
Been waiting in line for over 10mins while the crew just ignores you. THE WORST DUNKIN. Please hire people that actually have customer service skills.
Mobile orders for do nights do not work if they either don’t know what doughnuts are which or are too lazy to actually look at the doughnuts to see what they are.
Order is usually wrong or just incomplete, and service time is absolutely horrendous. For being next to a middle school and frequent spot for them to safely hang out and get relatively cheap food, you'd think they'd treat these kids with a better attitude rather than being rude or make them wait longer.
New Management stinks. Never open on time. I’m a loyal dunkin customer and I’m pissed I have to travel to different towns to visit dunkin. Three Sundays in a row not open in the AM. 3 cars there since 415 am with an opening at 5. Nope. Get it right. Was just wonderful before Darren. Not to mention the times If I do get coffee there, it’s never right. DONE
This location is terrible. I have gone here multiple times and they always get the order wrong, Almost everytime I order a sandwich with sausage, they make it with bacon or no meat at all. Today, I went through the drive through and let them know I ordered on the app. As I was waiting at the window for the rest of my order (3 donuts), the drive through worker opened the window and said "what do you want" in an incredibly rude tone. I told her, "the rest of my order -- it's missing the 3 donuts I ordered." She asked me which donuts (can you not see what people ordered on your screen?) and then said, dismissively, "yeah,we don't have those." She didn't offer any alternatives so I was left to guess what they might have available. Then, when I got home, I opened the bag that had the breakfast wrap sandwiches inside -- and the photo shows what they looked like. They appeared as if someone put the ingredients into the bag and then smashed it? I don't know what is going on at this location, but corporate really ought to look into it. The service, food, and atmosphere are all awful. Don't waste your time or money.
Literally always get my order wrong. No double egg n cheese, got only a cup of oatmilk given to me once with no coffee added. And i swear my coffee itself is always made wrong, I order just about exactly the same thing the same way every time and it sometimes tastes like black coffee with a hint of flavor. Idk whats with the fast foods around here but all are very inaccurate. Yet everything comes with a copy of the order taped to it. How, every single time...
So I Recently went for coffee the other day and asked if they had Bagels and the service through the Window was horrible. First asked for senior Discount and when I got to the window a worker has to cold coffees and is calling me Gina. What in the world . Drops my change on the ground so I tossed back 10 cent because no Discount and the coffee was like old and watered down but enough to Burn my mouth . Reaching out to my Lawyers . So thankyou for the customer service that all of you need to learn.
I stopped at dunkin today to buy drinks for my employees, while there the young lady that attended me who I believe is the manager was very rude and obnoxious, like she did not want to work that day, as a manager myself managers should not treat anyone, employees, vendors or customers like that. She needs some go re training on how to manage.
Ordered on uber eats and entire order was wrong. Asked for a brownie batter donut and received a strawberry frosted. Coffee made completely wrong. One bagel burnt. I don’t understand how you could mess up an order this badly, but they managed it. Also was extremely late. I appreciate that the food was warm when it arrived, but considering nothing was correct, it didn’t really matter.
Went this morning and received my food bag, went to make sure all my food was in the bag, grab what I thought was just napkins but ended up with a corner of my snackin bacon. Ended up pouring hot grease all over my expensive scrubs. Mad is an understatement!!! I know it’s supposed to be hot but had they not put the bag in sideways it wouldn’t have happened. The cashier never even tried to acknowledge it happened. Called multiple times to speak to a manager and goes right to a message. Can’t even leave a voicemail.
Inicia sessió per deixar una ressenya
Inicia sessióElimina anuncis i gestiona el menú
Explora la teva zona
20 Fotos
Explora les fotos de Dunkin'
Informació sobre Dunkin'
Com arribar
81 Oriskany Blvd, Whitesboro, NY 13492
Destacats
Serveis
Opcions de Menjador
Informació del Restaurant
Comoditats
El Barri
Ubicació
81 Oriskany Blvd, Whitesboro, NY 13492
📍 Explorar el Barri
Jocs
🎮 Guanya Punts Mentre Explores!
Juga a Find Me i canvia punts per descomptes a Dunkin' i altres restaurants
Guanya Punts a Dunkin'!
Juga a Find Me i canvia recompenses aquí
Guanya punts extra i canvia'ls per recompenses de Dunkin'
🏆 Recompenses de Dunkin'
Descompte 10%
A Dunkin'
Aperitiu Gratis
A la teva propera visita
Taula VIP
Experiència premium
per canviar recompenses i guanyar punts
📋 Com funcionen les recompenses?
Juga a Find Me
Cada 100 punts de score = 1 punt de recompensa
Acumula Punts
Els workers obtenen 2x punts per partida
Canvia Recompenses
Descomptes, menjar gratis i experiències VIP
És teu? Reclama'l GRATIS!
Elimina anuncis i gestiona el menú