Ja-Quan Greene

So this might be the greatest Wendy's I've ever been to. Drive thru is usually packed so I went in for my order and was pleasantly surprised how clean and productive it was in there. The employees knew how to spell my name! It's frustrating when they don't even try. Only reason they get dropped from 5 -->4 stars is because they got my burger wrong. Gave me a double stack thing instead of my beloved Jr bacon cheeseburger. The Mayo dallop on the chicken sandwich was utter perfection tho. Oh and they have a fireplace inside.

There's worse Wendys you could go to. The tables are regularly cleaned, the managers are understanding of customer complaints and fries are often warm. The food is never bad, at worst it's things l…

I stopped by for lunch today. The service was good. The food quality was average at best from when I last went there a few years back before the renovations. The seating was uncomfortable, the seat…

Sergio DaRosa

I have been a long time customer for many years. This was one of my favorites until all the recent changes. They took all the good deals off the app in recent months. They raised all their prices and changed all the sauces. The biggest mistake they did and others noticed this was changing too shredded lettuce. Wendys whole piece of lettuce was a signature thing that i loved from them. Im very dissappointed that they switched to shredded lettuce. That definitely was the wrong move. Even the premium chicken sandwiches do not taste the same and are smaller. I used to go here all the time, but with all the changes i wont go here much anymore. Im very disappointed in the direction wendys is going. It just isnt the same anymore.

Matthew Pierz

The food is always good here but the reason why I give it 3/5 stars is because of the takeout. The workers never get your order right despite you asking them if everything that you ordered is in there. Also, the food is cold when you receive it. You're better off dining in because the workers won't mess up your order and the food will be nice and warm.

We were in a rush and had a very long drive home but hadn’t had a bite to eat since breakfast, so we navigated to the closest place. The drive thru line wasn’t super long, but it took almost 15 mins …

yadhira tobon

Food is good but service is terrible. Every single time i’ve come to this location, my order gets messed up without fail. My last straw was when my sandwich came with ketchup and onions on it when thats not even what it comes with in the first place??? Was asked to pay for the replacement. Workers are passive aggressive and act like its their first day on earth. I suggest you go to a different location if you want your order to be correct.

Chris Barrett Jr

Garbage bins were full. Also, Put in a mobile order thru the drive-thru just to receive the wrong order. The manager/ supervisor (Elizabeth) aka Liz.😍 refused to correct my order due to the sandwich station being short-Staffed which led no choice but the manger/ supervisor to hop on sandwiches instead of correcting wrong order briskly that was received in the drive-thru. However, the fries operator corrected the order accurately and the drink station supervisor found the receipt which the manager/ supervisor refused to print out when this complaint was initiated. Food right temperature. Correct Sauces in the bag. 🙂 Highly recommended during the other supervisor/ manager shift. The fry operator and drink station person deserves a promotion.

Dee Smith

The pictures should really speak for this experience. Never tasted the chicken in this Crispy chicken BLT. Was purchased from 4671 highway 280 east, Birmingham Alabama as it shows on the recipient.

+5

As a delivery driver, I've dealt with my fair share of frustrating pickups, but this Wendy's location in Yonkers left me shocked and genuinely disturbed. I arrived late at night to pick up an Uber Ea…

As a delivery driver, I've dealt with my fair share of frustrating pickups, but this Wendy's location in Yonkers left me shocked and genuinely disturbed. I arrived late at night to pick up an Ube…

did not answer and I had to go in there and order and they refused to sell me food because I had holes in my shoes and my friend had wholes in his shirt next to his arm pits

did not answer and I had to go in there and order and they refused to sell me food because I had holes in my shoes and my friend had wholes in his shirt next to his arm pits

I went there and placed my order through the drive through then proceeded to wait 10 minutes for my food. Then I check the bag and see that what I ordered was not in there it was a completely diffe…

I went there and placed my order through the drive through then proceeded to wait 10 minutes for my food. Then I check the bag and see that what I ordered was not in there it was a completely diffe…

I ordered online waiting 30 min got cold food everything was cold customer service was poor

I ordered online waiting 30 min got cold food everything was cold customer service was poor

I ordered online waiting 30 min got cold food everything was cold customer service was poor

I asked for fries and a soda and got nuggets and also asked for a sugar cookie and got chocolate chip cookies

I asked for fries and a soda and got nuggets and also asked for a sugar cookie and got chocolate chip cookies

You would think that such a newly renovated space would have the tap-to-pay/contactless pay for its customers especially during a time like this. waited in line just to be denied service because of…

You would think that such a newly renovated space would have the tap-to-pay/contactless pay for its customers especially during a time like this. Waited in line just to be denied service because of…

Very unprofessional and rude staff no respect for the clients , I come to pick up a online order and no one’s wants to help very bad experience , calling all day no one worry about the client and the client experience, Don’t waste your time going there

Ordered jalapeño popper sandwich and got this. Fries were stone cold. I have many bad experiences with the employees, they don’t seem to care even slightly. Oh well, now I know not to go here unless they train team members and hire people who want to do a good job.

I went over to pick up my food abt 10 mins ago and they basically forgot every part of the order they tried to give me 3 drinks when there was supposed to b 4, they forgot nuggets in my order w less then 4 nuggets in some of the lil boxes and i’m over here thinking everything was good but they forgot a burger that’s crazy i’ve nvr had such n issue at wendys before and they were not busy i was the only person in the drive through as well as the food being lukewarm warm almost cold worst wendys i’ve been to🤦🏽‍♂️

Nashallee Reaves

First of all I ordered three things , Two biggie bags and one extra sandwich , The first biggie bag being a blt with nuggets and fries , and the second one with a cheeseburger with bacon , the extra sandwich also being a cheeseburger, In the order was two burgers two fries and one nugget

John Smith

A employee named Edwin. What a discussing attitude and customer experience. No idea why this human being is the face of the brand as cashier.

Luz Miranda

chicken sandwich was flat hard and nasty and a whole glob of mayonnaise they need to do better !!!!

A

The dining area was dirty. (Tables and floor) Suggestions, have your staff keep an eye on the dining area as well of standing behind counters. Customer service could also be retrained.

Jaquannah Lampkin

Who packs the food at this location. This is unacceptable !! Why did nuggets come with no sauce???? I called and ask to speak with the manager and there was no resolution to this issue. Martia ask if the Uber driver was going to come back to get the sauce ? Can’t be serious. Since when do the the driver come back when it’s the restaurant mistake. I would like my full refund since i can’t eat the nuggets without the sauce. What’s of money and time