Snap Kitchen
Dallas
Über Snap Kitchen
At Snap Kitchen, we're all about helping you fuel your active lifestyle with our healthy takeaway meals and refreshing juices. As a local grab-&-go chain, we've built a reputation for serving up fresh, nutritious options that taste amazing too! Our Dallas location at 2222 McKinney Ave is the perfect...
At Snap Kitchen, we're all about helping you fuel your active lifestyle with our healthy takeaway meals and refreshing juices. As a local grab-&-go chain, we've built a reputation for serving up fresh, nutritious options that taste amazing too! Our Dallas location at 2222 McKinney Ave is the perfect spot to pick up a quick bite or energize on-the-go. We're thrilled to hear from our customers who rave about our food quality and friendly service - like our signature green juice, made with the freshest ingredients every day. Come visit us and taste the difference for yourself!
Was Kunden über Snap Kitchen sagen
Snap Kitchen in Dallas receives high praise for its friendly and helpful staff, especially Shay, Cory, Priti, Camryn, Rachel, Gene and Savannah. Customers appreciate the fresh, healthy meals and convenient options, particularly for those with busy lifestyles. Some negative reviews mention inconsistent food quality and poor customer service.
Beliebte Gerichte
Ideal für
Tip: The staff is very knowledgeable and can help you select meals that fit your dietary needs and preferences. They also offer a Happy Hour deal.
Services
Sehenswürdigkeiten in der Nähe
Daten von Wikidata
Entdecken Sie die Umgebung von Snap Kitchen
Snap Kitchen befindet sich in Dallas, umgeben von kulturellen und historischen Sehenswürdigkeiten. Hier sind einige der bemerkenswertesten Orte in der Nähe.
Historisches Erbe
- Jacob and Eliza Spake House (A 311m) — building in Dallas, Dallas County, Texas Lugar inscrito en el Registro Nacional de Lugares Históricos
- St. Paul Methodist Episcopal Church (A 539m) — building in Dallas (vicinity), Dallas County, Texas Monumento histórico grabado de Texas
- Ahab Bowen Home (A 557m) — historic place in Dallas, Dallas County, Texas Monumento histórico grabado de Texas
- Alfred Horatio Belo House (A 615m) — building in Dallas, Dallas County, Texas Monumento histórico grabado de Texas
Museen
- The Ann and Gabriel Barbier-Mueller Museum (A 448m) — Samurai museum in Dallas, Texas
- Museo de Arte de Dallas (A 601m) — museo en Dallas, Estados Unidos
Religiöse Gebäude
- The Cathedral Shrine of the Virgin of Guadalupe (A 645m) — church building at 2215 Ross Ave. Dallas, Texas
Parks und Gärten
- Elaine D. and Charles A. Sammons Park (A 509m) — park in Dallas, Texas
Weitere Sehenswürdigkeiten
- The Crescent (A 199m) — office/hotel/retail complex
Daten von Wikidata
Häufig gestellte Fragen zu Snap Kitchen
Bewertungen von Snap Kitchen Dallas
First time and will be coming back! Coury was very helpful in guiding me on what to try. Very nice and GREAT customer service!
Great food. Changing menu so you don't get tired of eating the same thing.
This snap kitchen was very organized and clean! Friendly and quick service. Would come back again!
I enjoy the diversity of the food, good meals and having the option of delivery. I’ve signed up for a subscription.
Cory and Camryn provided great customer service! I can’t wait to try my meals!
I had a very pleasant experience today, a gentleman by the name of DT took great care of me. I will come back here simply for that reason. Keep it up!
This place is great. It’s very clean and the customer service was on point. I will be back!
Great meals, even better staff!
I love this location! Everyone here is so nice and helpful. The food is great!
Pretty did a great job consulting me on what to get for my diet. Food tasted good.
Cory took care of me and got me the high protein meals I needed to sustain muscle growth. Will be back
Love this location they have different meals to choose from & great hospitality Cory is the best!
staff was very nice and intelligible. will definitely come try the meals.
I order from Snap a lot and one of the things I love is their customer service. If I ever have an issue with an order, they are always quick to make it right.
Amazing food and very helpful, friendly staff! Not only do they have a ton of fresh Paleo options available, but if you ask the staff, they'll give you a sheet of the Whole 30 options as well.
Great place to go for quick and healthy food. The food is great and the employees are kind.
Dawn is great! She is very knowledgeable, showed me around, and gave a discount!
Cory did an amazing job! I highly recommend this location!
The manager is chill, promotes a friendly environment, and it’s real food. No additives or preservatives. 10/10
Very good customer service and they have a variety of excellent meal options.
Love all of the options and varying sizes. This is my go to for lunch and dinner! I still have to try their breakfast items!! Love how healthy it is!!!
Great place to grab some food when you don’t have time to sit down but don’t want fast food. We took ours and have a picnic! Would definitely recommend. If only I lived downtown so I could pick up all my meals there. The woman on staff was very efficient in getting our online orders to us and was extremely kind. Plenty of parking for being so close to downtown which was nice.
Makes meal planning so easy! Helpful friendly staff. Food is always fresh and good. They also have a great selection of snacks.
Great location, clean and good customer service
I shop there every week. Corey is the best. His great personality makes this shopping trip each week such a joy. And when Corey is not there Camryn is equally as delightful.
Great customer service. Thank you Shay
At first I was a hesitant to try a new concept that provides healthy, pre-prepared, fast foods, etc.... I would think that it would mirror all the other groups trying to provide this service. When I saw the McKinney avenue location, my impression was that the meals would be extremely expensive to pay for the prime real estate. I have been pleasantly surprised by: 1. The quality of food 2. The taste of the meals 3. The value for the meal 4. The transactional convenience (I was done with my transaction in less than 30s) 5. The friendly team members. 6. The apparent health of the meals (I love that they have found a way to make tasty meals relatively low sodium.) This is a great place. I hope it makes it!!!
Just had a fantastic experience here. Very friendly employees and many delicious choices to choose from. I like things to be simple and positive. When I return to Dallas I will definitely stop by here again. Thank you Snap Kitchen ! :)
The staff is very helpful, the food delicious, and I love all of the options! This location is conveniently located right next to my office so I will definitely be back!
Great place to run in for a snack or a quick meal to take home! Staff is very nice and helpful :)
Employees were very friendly! I came right at close (didn't notice that they closed at 9pm) but they let me in and were very helpful. I got the chicken Caesar wrap (slightly dry, but still good, thank goodness for the Honest tea) and the bison quinoa mash (very good and recommended)
Delicious fresh prepared meals with natural ingredients. Corey and Priti are always knowledgeable and helpful in making decisions on the numerous offerings at this 5 star location.
It was my first time coming in and Cory was great at breaking down all of the options and showing me around! Will definitely be back to this location!
kayla and cory were so great! we wanted to try some juices for the water melon drink, it was great! :)
Good food and good service from Shay thank you
Awesome quality and great ingredients!
Grace was absolutely amazing. They gave amazing recommendations. Explained all the details for me on how subscription works. Kind, patient and oh so welcoming. I cant wait to go back!
I have decided to develop a healthy lifestyle and eat better. I searched several different meal plans and services and decided on Snap Kitchen. I am thrilled with my choice! It was easy to order my first week of food and I did have to choose the pick up option. I’m glad I did because they have an awesome young lady that was working when I picked up. Her name is Priti and she is a gem. Just super friendly and very iniformative . The food is excellent, reasonably prices, easy to heat, and really delicious. I did have one problem where I screwed up in the app and ended up ordering twice for the same week. As soon as I noticed it, I emailed customer service. They responded super quick and resolved my problem right away. So far , my entire experience with Snap has been fantastic. I would highly recommend (and I have!!!) Keep up the good all of you amazing Snap Kitchen folks! .
I LOVE THIS PLACE. Love the staff! Cory, Pretty, Cameron, the whole gang... are excellent. They always take good care of me. 😍 my nutrition has IMPROVED. Get the za'star steak or Korean meatballs. 10/10
Decided to try Snap Kitchen today and I must say. It was so much better than I expected. The place was so clean and nicely organized. Staff was very friendly. I’ll most definitely be back.
Priced fairly, great portion sizes for weight loss/maintenance, convenient, and includes many healthy Whole Foods! Love the options, taste, and convenience. My only regret is not trying them sooner!
The food is amazing but let me give my 5 reason. I called because I ordered from a delivery service and due to a foot surgery. I didn't recieve my full order (not to the delivery service fault). When I called I spoke to Corey, he found my ordered and arranged for another delivery service to bring it to me with tracking. I appreciate the service of making things by your customers. Definitely ordering again.
I am in love with Snap kitchen meals. Today was my first time a certainly not my last, it’s also my first time trying baked Ziti an I’m in love with Snap Kitchen. There meals are absolutely delicious, healthy a really delicious an easy to warm up. The Baked Ziti has a bit of zest an as it should perfectly well made. Thank You Snap Kitchen for providing us such with such healthy Greatness 😍😍😍😍😍😍😍😍😉😉😉😉😉
These meals are so good! Not a fan of reheating meals but these taste so good and fresh. If I need a quick lunch or dinner this is my healthy go to!
Shay was a great help, definitely recommend snap kitchen!!
Cory is a blessing and beautiful person! Wonderful customer service and he encouraged me to try cleaner eating and better habits. 10 out 10 service and the food is DELICIOUS 😋
I have had 3 weeks worth of the meal plans so far and I am VERY impressed with how healthy and delicious the food is! The people that work there are super friendly and helpful as well. Every meal I have chosen is so good, and the meat portions are filling. I usually drop about $10 on lunch, so this is at least healthy, and keeping my diet on track when I forget to meal prep!
Meals are easy to grab & go, especially during a rushed lunch break! The staff is always helpful and there are new dishes added to their menu often. You can always find something new to enjoy!
This review is long overdue for me. I’ve been coming here every day for about two months since I started working close by. Snap kitchen is a staple in my work days, the employees make it even more enjoyable. Every single person that works there has a good attitude and a welcoming personality. They are always more than willing to lead me in the right direction when I want to try new things. I love this place!! Tip: the almond butter pancakes. Omg.
The food was amazing but the lady with the locks was rude with an bad attitude not welcoming . Par contre le gars qui m’a servi the day before was so helpful.
Shay is very informative and helpful when looking for my next healthy meal prep 😊
I just want to take a moment to thank Camryn for their exceptional service. They consistently go above and beyond to ensure I receive fresh items with every order. When there’s ever an issue, they promptly resolve it which truly shows their dedication to customer satisfaction. Their friendly and professional approach makes every interaction a pleasure, and it’s the main reason I keep coming back. Thank you for always delivering top-notch service – it really means a lot!
Went in here today the store was clean and organized, Corey was great excellent customers service. I came in with a ClassPass credit and made the transfer to snappass.
Thank you, Gene, for your outstanding customer service! This was our first time purchasing directly from Snap Kitchen, and with your guidance, we were able to easily find all the meals we needed for the work week. You took the time to clearly explain the Happy Hour deal and walk us through the subscription options, making the entire process seamless. Your friendly and attentive approach, along with your help applying our referral discount, made for a truly great first experience. We’re grateful for your support and will definitely be back!
Loved my fresh juice! Highly recommend for staying on top of hydration goals!
We are in Dallas for a volleyball tournament and decided that instead of going out to eat every single day for 5 days, we will try the meal prep company. Great selection, portions are not huge but very filling, and macros are awesome.
Amazing! Loved the Tandoori Chicken with saffron rice. It was fresh and tasty.
I’m new to Dallas and was looking for something to help for those days I don’t want to cook but still want to eat healthy behind Snap Kitchen! Priti at the front desk is AMAZING so helpful with everything and anything, highly recommend this location. Update: 7/28 entire staff is phenomenal! Corey took care of me today and recommended this Peach BBQ Brisket!
Very nice staff, Cory was very helpful with my order and was very happy to receive me as a customer! The place looked spotless and really clean! I highly recommend this place for a healthy meal or snack!! ⭐️⭐️⭐️⭐️⭐️
Thank you, Gene, for your outstanding customer service! This was our first time purchasing directly from Snap Kitchen, and with your guidance, we were able to easily find all the meals we needed for the work week. You took the time to clearly explain the Happy Hour deal and walk us through the subscription options, making the entire process seamless. Your friendly and attentive approach, along with your help applying our referral discount, made for a truly great first experience. We’re grateful for your support and will definitely be back!
Loved my fresh juice! Highly recommend for staying on top of hydration goals!
We are in Dallas for a volleyball tournament and decided that instead of going out to eat every single day for 5 days, we will try the meal prep company. Great selection, portions are not huge but very filling, and macros are awesome.
Amazing! Loved the Tandoori Chicken with saffron rice. It was fresh and tasty.
I’m new to Dallas and was looking for something to help for those days I don’t want to cook but still want to eat healthy behind Snap Kitchen! Priti at the front desk is AMAZING so helpful with everything and anything, highly recommend this location. Update: 7/28 entire staff is phenomenal! Corey took care of me today and recommended this Peach BBQ Brisket!
Very nice staff, Cory was very helpful with my order and was very happy to receive me as a customer! The place looked spotless and really clean! I highly recommend this place for a healthy meal or snack!! ⭐️⭐️⭐️⭐️⭐️
First time at snap kitchen Shay was very helpful and friendly kept a smile on her face the entire time. She even has eating the meals as well it's very convenient for the average working person.
Very fast and easy! I enjoy the wide variety of options and it’s very convenient to use through class plans. I normally buy meals 3 days in advance.
Cory did an exceptional job helping me out with selecting my meals! His personality will always brighten your day. Staff offers exceptional service. The meal quality is ALWAYS fresh and they bring new items frequently. The meals are a convenient and healthy option for those always on the go. Again, thank you so much for all of your help this past visit Cory! You are awesome!! I look forward to coming back.
This was my first time at Snap Kitchen and Shay was very knowledgeable in explaining what it was and walked us through how to order. Great experience!
Shay was so helpful! Very knowledgeable helped me pick out meals that works with my nutrition plan. Meals were delicious. I will be back!
Love the service here! Shay was a tremendous help! The food she recommended was. 10 out of 10.
Love the meals Shay is great! Very friendly and the food is fresh
Rachel was very helpful and friendly. Helped me find vegetarian meals. Great customer service and very knowledgeable
Store is clean and well-organized. The manager is always around, and he is extremely friendly and helpful. I especially love the protein bites! Great on the go way to get a treat and protein in quickly.
Shay and Savannah were very kind and helpful. I asked for foods with a specific allergy and Shay was quick and helpful to show me the options. They were both super friendly. The food options were great!
Shay was so helpful in showing me how SNAP works, and giving me a run down of the store. I appreciate her taking the time to show me how a membership works and the meals they offer weekly. Can’t wait to try!
Love the meals Shay is great! Very friendly and the food is fresh
This was my first time at Snap Kitchen and Shay was very knowledgeable in explaining what it was and walked us through how to order. Great experience!
First time at snap kitchen Shay was very helpful and friendly kept a smile on her face the entire time. She even has eating the meals as well it's very convenient for the average working person.
Love the service here! Shay was a tremendous help! The food she recommended was. 10 out of 10.
Shay and Savannah were very kind and helpful. I asked for foods with a specific allergy and Shay was quick and helpful to show me the options. They were both super friendly. The food options were great!
Very fast and easy! I enjoy the wide variety of options and it’s very convenient to use through class plans. I normally buy meals 3 days in advance.
Shay was so helpful! Very knowledgeable helped me pick out meals that works with my nutrition plan. Meals were delicious. I will be back!
Rachel was very helpful and friendly. Helped me find vegetarian meals. Great customer service and very knowledgeable
Cory did an exceptional job helping me out with selecting my meals! His personality will always brighten your day. Staff offers exceptional service. The meal quality is ALWAYS fresh and they bring new items frequently. The meals are a convenient and healthy option for those always on the go. Again, thank you so much for all of your help this past visit Cory! You are awesome!! I look forward to coming back.
I just want to take a moment to thank Camryn for their exceptional service. They consistently go above and beyond to ensure I receive fresh items with every order. When there’s ever an issue, they promptly resolve it which truly shows their dedication to customer satisfaction. Their friendly and professional approach makes every interaction a pleasure, and it’s the main reason I keep coming back. Thank you for always delivering top-notch service – it really means a lot!
I usually go to the location at Campbell and Coit and they are much more friendly there. Love your food, but even on a busy morning it's nice if you could make eye contact instead of rushing me through.
Food is great and low cal. Every employee I have interacted with is extremely friendly and helpful..would recommend if you are looking for quick, healthy meal
Great spot for clean, high-protein grab-and-go meals — perfect if you don’t feel like meal prepping. Food tastes fresh and portions are filling without feeling heavy. The macros are clear and consistent, but flavors can be a little safe/basic and it’s definitely pricey for everyday eating.
Air gets into the loose containers and spoils the food :( I’ll be careful about what I purchase here moving forward.
Wouldn’t recommend if you intend to use too good to go. Everything I’ve got from here from too good to go has been spit out of your mouth bad. Risk you take with it but I’ve overall had much better taste but experienced at other locations.
I did some research on Google before I went here but apparently not enough because I was surprised to find out that this is not really a restaurant, it more of a grocery store. I bought two entrees and heated up the first, chicken enchiladas, as per the instructions but it still wasn’t warm all the way through. I don’t know how many calories were in this particular ‘meal’ but it felt like about 1/3 what fills me up. I had the vegetarian tacos the next day and again was underwhelmed by the portion size, especially given the restaurant-sized price. Not for me.
I came into this store last week and was greeted by Priti who was super kind to me. She showed me everything that y'all had. I ONLY came back the next day because of HER. She offered amazing customer service and walked me through everything that that y'all had. With me being a flight attendant, she even worked with me to get later expiration dates because of my crazy work schedule. I just came in today and was going to get another weeks worth of meals (I was literally in the store for not even two minutes) looking through the meals and this employee was the exact opposite. He told me that if I wanted the later dates I had to order online and that she let me do that because it was my first time ordering and then asked me what her name was. After I told him he nodded his head like he was going to start drama. Priti was honestly the best and this employee put a bad taste in my mouth. It's all about how to present yourself and how you say things. I honestly more likely just misunderstood her. I ended up just taking my Yeti that I was going to fill with 14 meals for the week and walked out. Won't be coming back to this location that's for sure. Definitely put a bad taste in my mouth. Kudos to Priti for being so kind to me while I was there both times.
I have mixed opinions about this place, it’s one of the only places I know where you can get Bison and most of the plates lend themselves to healthier eating, in fact Snap Kitchen has a viable menu and some unique foodstuffs. But this place…something is off here. The door postings say they close at 8, but I’ve been there at 6:50 and found the door locked, most lights on and an employee in visible sight counting bills and doing paperwork. Don’t bother knocking on the door because - well they are obviously done for the day. They will ignore you. Just like twenty-something college girls ignore thirty-something working men! Another odd thing about this store is, although they will accept cash - they tell you up front “But we won’t give you back any change”. So if you have a $12.00 order and you give them a $20.00 bill - you won’t be getting any change back, that order just turned into a twenty dollar order. Now they are located uptown, and I’ve always been told that rich people approach spending differently but I am a working man who happens to work uptown. I’m not rich. I work for my money. My money does not work for me! And to be honest that 8 dollar difference, would be gas money to get me home … out of Uptown. Naturally they do that because they are trendy and moving towards “cashless purchasing”, so they encourage you to use a credit card. But I am debt free. One of the ways I became debt free is by avoiding the pitfalls of credit card and other “cyber loans”. You know what? I miss My Fit Foods.
I have mixed opinions about this place, it’s one of the only places I know where you can get Bison and most of the plates lend themselves to healthier eating, in fact Snap Kitchen has a viable menu and some unique foodstuffs. But this place…something is off here. The door postings say they close at 8, but I’ve been there at 6:50 and found the door locked, most lights on and an employee in visible sight counting bills and doing paperwork. Don’t bother knocking on the door because - well they are obviously done for the day. They will ignore you. Just like twenty-something college girls ignore thirty-something working men! Another odd thing about this store is, although they will accept cash - they tell you up front “But we won’t give you back any change”. So if you have a $12.00 order and you give them a $20.00 bill - you won’t be getting any change back, that order just turned into a twenty dollar order. Now they are located uptown, and I’ve always been told that rich people approach spending differently but I am a working man who happens to work uptown. I’m not rich. I work for my money. My money does not work for me! And to be honest that 8 dollar difference, would be gas money to get me home … out of Uptown. Naturally they do that because they are trendy and moving towards “cashless purchasing”, so they encourage you to use a credit card. But I am debt free. One of the ways I became debt free is by avoiding the pitfalls of credit card and other “cyber loans”. You know what? I miss My Fit Foods.
The place itself is nice and clean! However, I’m concerned with the training and information being given to employers. Experience: The employee asked me to use my app (tap the icon “leaving store”), so that they get paid. This does not make sense because the order that has been placed has already been paid for. I don’t know what sort of information that employee has been told. Favor fleet orders are orders that have been placed and paid for by the customer. The order would not have been placed successfully as fleet order being picked up by a favor delivery driver, if there was any payment issues. So, that employee requesting that people hit leaving the store so that they get paid does not make sense and shows that this person has lack of experience and understanding .
I hate to leave a bad review but today on 7/20 I and maybe 3 other customers were waiting outside at 6:45 bc the door was closed when the open sign was on and they close at 8. When I first showed up an employee (male w a bandana on) closed the door after letting a customer out locked it and ran to the back whilst on the phone. I waited in my car thinking maybe it was just a br break situation. At this point 4 customers did the same as I did. We knocked and nothing. After maybe 15 mins the employee walks out (running actually)and locks the establishment (again) and leaves in a car. Idk if it’s on the employee or a staffing /scheduling issue but it was bad customer service. I feel like the employees being hired are hit or miss here all the time. There’s been some weirdness a few times that I’ve come and it’s such an easy job….. there is one good lady that works there though. Anyway food is good but customer service is not the best. Maybe they need to be paid more so they’re motivated to actually do their job…..
Food choices seem to be great. I still have to give it a try. But the customer service is poor. The guy at the shop has a very weird sense of talking and I had a very hostile experience. Seems like they might not have experience with all kinds of demographics. He was tagging along with me, I felt like I was at a jewellery shop and could run away with the million dollar "meal" 😂
I hate to leave a bad review but today on 7/20 I and maybe 3 other customers were waiting outside at 6:45 bc the door was closed when the open sign was on and they close at 8. When I first showed up an employee (male w a bandana on) closed the door after letting a customer out locked it and ran to the back whilst on the phone. I waited in my car thinking maybe it was just a br break situation. At this point 4 customers did the same as I did. We knocked and nothing. After maybe 15 mins the employee walks out (running actually)and locks the establishment (again) and leaves in a car. Idk if it’s on the employee or a staffing /scheduling issue but it was bad customer service. I feel like the employees being hired are hit or miss here all the time. There’s been some weirdness a few times that I’ve come and it’s such an easy job….. there is one good lady that works there though. Anyway food is good but customer service is not the best. Maybe they need to be paid more so they’re motivated to actually do their job…..
Food choices seem to be great. I still have to give it a try. But the customer service is poor. The guy at the shop has a very weird sense of talking and I had a very hostile experience. Seems like they might not have experience with all kinds of demographics. He was tagging along with me, I felt like I was at a jewellery shop and could run away with the million dollar "meal" 😂
I got the Chicken pesto pasta and I got food poisoning! I emailed them to let them know—no response! Never
The short black guy is rude very unprofessional and useless. I will never return to Snap Kitchen, This Associate need to be coach immediately
The older (bald / goatee) guy behind the counter is the rudest individual I’ve ever encountered at this location. My wife and I have been customers here way before Covid and ever since they opened back up guy has been nothing but rude, unhappy and disrespectful. I’m going to to the BBB, Google and Attorney General to express my concerns for his irrational behavior and mental / emotional unstableness. We used to love SNAP but they lost a weekly order from a family of fit athletes due to this man’s attitude & behavior. Terrible hire.
I am used to all the snap kitchens being nice friendly and helpful. That is not the case for me at this one. It's close to my job so this is my 2nd time coming by but the 2 gentlemen that were working made me feel as if I was about to put something in my purse not to mention did not offer any assistance even though they were next to me the whole time. And to end the visit I had to say thank you with out even a thank you for shopping and please come back after spending 40.00. I left with a bad taste almost wanted to not take my purchase and ask for refund.
Gross. I was a long time customer of snap kitchen, I usually buy at whole foods. But I just purchased a meal and it was moldy. Their quality control has gone down, and for that price they need to reconsider being in business.
They do not carry vegetarian or vegan options and they refuse to do so. Claims the chef refuses to cook it. This is extremely odd given that they market themselves as a "healthy" "fast food" option. I can't imagine this company lasting much longer without the plant based presence.
I'm really sad to be leaving SnapKitchen. Their food quality has gotten so much better and I really enjoy it. I signed up with a promo code for $20 off each week for 3 weeks. The first week was great. The second week, my food was delivered with the ice packs 100% melted and the food quality questionable. My husband emailed customer support and they were argumentative and gave us half our money back. They told us the food was fine and we should eat it. After a few bites, I was gagging from the smell and threw it away. He emailed again and got a full refund. The next week, the ice packs were melted again. He emailed and got a full refund. He asked if he'd get the $20 off the following two weeks since we didn't benefit from the promo and he was told no. I called and left a message and received an email saying they don't have customer service over the phone and everything is handled by email. My husband said he got an email about their 3rd party delivery service having known issues and they're resolved now, so we paid full price for one more week. The delivery never came. He emailed and they said they don't know what happened and gave him a full refund. So much wasted food. So much wasted time...
If I could do negative reviews I would! Today, I was parked to go inside two different places, one being Snap Kitchen, when their employee comes barreling out mad telling me I can’t park there. He then proceeded to get in his personal Hyundai Kona, blocking my car in and when I tried to leave he then tried to smash my car by backing up into it. I did not and will not ever spend a dime at this place, lost my business for life.
You need to fire the short Bald guy who was working today around 5pm. I stopped in to buy about $50 of meals. He didn’t say hello…just do you have a pickup. Then he stood behind me while I made my selections. I went to the register and he purposely made me wait while he walked over to straighten out the places I had grabbed them from. He was obviously mad that I chose the fresher meals, but I cannot eat everything in 2 days. I left everything on the counter and walked out. It was unnecessary. Do you all want business or not? I will not return.
Made my last visit a few days ago as the cashier told me that this week, unless I was signed up for their "club" that I would not get to pick the foods with the fresher dates on them (I would generally buy about 10-14 meals and don't like to throw food away because it expired 3-4 days ago). Apparently, you would be relegated to the nearly expired food without this membership. Given that I used to do the weekly meal plans until they tried to double charge me and were insistent that their double charge was not wrong (had to have my bank dispute the charges, to which the bank found it was indeed a double charge), there is no way I'm signing back up for their weekly service. I'm more than happy to spend my money at Keto Creations, which I won't lie has better tasting food. The keto friendly desserts are also great. I always spend at least $200 a week at Keto Creations, mostly because their meals are more appetizing. Snap Kitchen's alienation of the customer will be Keto Kitchen's gain.
I walked in last Saturday and picked up two meals for my boyfriend without any issues. I was helped by a lovely lady. I returned on the very next day to grab two more meals and this guy working there blankly stared at me and asked if he could help me, I said no thanks, I know what I need. He walked up behind me and asked if I ordered on the app and I said no. He said I couldn’t purchase anything bc I didn’t order on the app. I said you mean to tell me that yesterday I could walk in and grab two meals but today I can’t and he said yeah. He gave me this awful rude glare and was talking under his breath. I couldn’t understand what he was saying. I said okay bye, I will go to Whole Foods and buy them there. He said okay and just shrugged and went about his business. Just weird interaction all together. I guess they don’t want walk in business. The whole store was packed with food and he didn’t want to sell me anything or offer to help me figure out how I could walk out with something. Never seen anything like it.
This food was beyond disgusting and borderline inedible. I bought four meals +2 snack packs and a dessert. The only thing that I enjoyed was the snack packs. However, that’s not to say that the snack packs went without a problem. There was a substance on the outer exterior of the eggs that I felt like I had to wipe off before eating. One of the meals I got included the Philly cheesesteak tacos. They were so greasy after microwaving them. I bit into it and grease poured from my taco for about three seconds. I tried to pat the grease out and it soaked up about three paper towels. Plus, a lot of the meals were going to expire in the next 2 to 3 days. If I’m meal prepping on a Sunday, I find that problematic. The employee that helped me was very nice, but he did swap out my meal for a meal that was going to expire sooner. Yes, this helps the business, but for me as a consumer, it puts me in a position where my meals are going to expire probably before I can even eat them. Safe to say, I will not be back
This food was beyond disgusting and borderline inedible. I bought four meals +2 snack packs and a dessert. The only thing that I enjoyed was the snack packs. However, that’s not to say that the snack packs went without a problem. There was a substance on the outer exterior of the eggs that I felt like I had to wipe off before eating. One of the meals I got included the Philly cheesesteak tacos. They were so greasy after microwaving them. I bit into it and grease poured from my taco for about three seconds. I tried to pat the grease out and it soaked up about three paper towels. Plus, a lot of the meals were going to expire in the next 2 to 3 days. If I’m meal prepping on a Sunday, I find that problematic. The employee that helped me was very nice, but he did swap out my meal for a meal that was going to expire sooner. Yes, this helps the business, but for me as a consumer, it puts me in a position where my meals are going to expire probably before I can even eat them. Safe to say, I will not be back
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2222 McKinney Ave, Dallas, TX 75201
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2222 McKinney Ave, Dallas, TX 75201
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