Guilty pleasure. breakfast McGriddles, Double cheeseburgers, filet-o fish, fries, and soda. Service it straight to the point and relatively quick. We like to sit in the kids section and people watc…

I had to wait just a tad longer for my order inside cause they forgot my ice coffee and the manager hooked me up with 2 apple pies. That's customer service. He made sure I did t wait too long eithe…

Sandra Roque

Fast Senior Coffee on the run. Two cream, 1 Splenda ( cup of ice ) does McDonald's coffee will burn you. To perfection

Slow employees, all kiosk are not working, cold food and long lines inside.\n\nEach of the three times the employees have forgot to give me the Monopoly pieces.\n\nManagement: please fix these issues…

Slow employees, all kiosk are not working, cold food and long lines inside.\n\nEach of the three times the employees have forgot to give me the Monopoly pieces.\n\nManagement: please fix these issu…

food is fine at this restaurant if you asked it to be made fresh. food from the warmer seems to be left much longer than it's supposed to. Also, English is definitely a second language at this lo…

Hasn't Covid restrictions been over since 2022? Yet here we are 2024 and this establishment still has dine in areas closed off unavailable for customers to self serve their drinks, get a straw or e…

Julie Soler

me and my family went to get a happy meal since the new collab came out of hello kitty and the other anime. When we got there we got our happy meals and i was super excited for the toy but they gave a me a marvel toy and also the ice cream they gave me was almost falling over when they gave it to me

Donia Reyes

The coffee is simply to HOT to enjoy with breakfast. When paying with cash, wait time to order is approximately 10 min. People in back see you, but don't acknowledge you.

If you eat in they dont bring you the food to your table, defeating the whole purpose of taking a number. They are supposed to be doing it but they dont and make you come up to get it. They also never have trays ready for you to eat in and basically just toss you a bag and leave you to figure it out for yourself. This is just not at all the experience you expect from a mcdonalds and they need a reset on standards frankly Edit: see photo — this is horrible

Owen rodriguez

I got 2 double cheese burgers and they forgot 1 also the fries were completely cold and I ate them as soon as I got to my car

Luis Acevez-Trevino

Known for decent service but also known for serving the most stale breakfast sandwiches in San diego, get it together bruh. How are the sandwiches already crusty and stale at 545am........the kitchen is greatly lacking in skill

Daniel “Mass Cali” Goren

Poor service and poor cleanliness. Hand sanitizer next to the takeout touch screen stations were completely pumped out and all over the floor. Floors were dirty the counters were dirty. I've come here multiple times and they've had my order completely messed up or missing items or non followed instructions Even though my order says what I want on the receipts. The last time I came here it was an order for three people and they somehow screwed up everything for all three people... Such as putting salt on the fries when it said no salt fries or asking for a bunless burger and they didn't even give us the bunless burger or forgetting the apple slices for the Happy meal

This has to be the worst run McDonald's in the South Bay from chula vista through Imperial Beach. It starts with the woman who is the manager. As a delivery driver, I am there often to pick up orders…

This has to be the worst run McDonald's in the South Bay from chula vista through Imperial Beach. It starts with the woman who is the manager. As a delivery driver, I am there often to pick up or…

The employee at the drive thru window wiped her snotty nose on her gloves. She did not change her gloves and wash her hands, She continues to mishandle the food while laughing with her coworkers as…

Horrendous customer service at the drive thru not only they missed one item in my order but by mistake I drove to the second window thinking that will be faster service but no! They not even both…

I went through the drive thru tonight and ordered 2 double quarter pounder with cheese, plain and no salt on my fries. It was acknowledge on the screen. Pull up pay for my order. The person in the …

Every time I order from this place they are extremely rude and get the order wrong. I'm not someone who is overly demanding and expecting above and beyond service. I simply asked if I could get nut…

fries are always cold /not fresh and the employees have no enthusiasm or respect when it comes to greeting costumers

This is my to go fast food place 3+ days a week \n\nToday i called exactly 10:18am to verify the breakfast time and this is not the first time they have done this ive been in line when i get to the…

Called before coming here and asked until what time they serve breakfast and they told me at 11. Came at 10:30 and they said they are not serving breakfast that it ends at 10:30 and that only on …

This location frequently, and I mean almost every time I make an order there, will allow you to use the McDonald’s app and place orders, using your points or paying for items that they will then refuse to serve you at the store for one reason or another, which is one thing, but they will also refuse to refund your order or give you an item of equivalent value. That is fraudulent and illegal. You’re not allowed to take money from a customer and not provide them with the purchased product.

Stop robbing your customers! This is the 3rd time where I ordered 2 6 piece chicken nuggets happy meal with extra fries. I get 4 pieces with regular fries and no dipping sauce. If I pay for 6 pieces and extra fries I should get that . No one seems to pay attention here . I guess costumers really need to double check your work before driving off . Do better .

Doesn't honor their mobile orders and always comes up with some policy that isnt readily available for customers to read on the spot or beforehand. Terrible customer service and can only solve problems that the answer is no.

Raul Patino

Half the time they get your orders wrong or even worse they completely forget to put the food in your bags. Numerous times I've gone here and almost always theres missing orders. Its even worse if you order through Uber eats. Last week they didn't put in my fries or drink or the apple pies I ordered lol its sad really thay you have all those young workers and they cant somehow get it right. You buy nuggets they ask which sauce you want and they never add sauce you have to either hold up the drive through line or drive around again and ask them for sauce if its through uber eats you practically get a free meal 3/4 of the time which unfortunately its at ubers cost not mcdonalds so no improvements are made incompetent workers tho they are nice people but incompetent you can see clearly the toll the lock down had on the youth

Georgie Banner

I ordered breakfast and they got my order wrong twice and took long.

ma s

Same climbing prices and now shrinking sizes. Medium is now "large" despite having the original packaging posted on the menu. Prices were already driving me away and the deflating sizes are just the push I needed to never buy mcdonalds ever again.

Julia Stanley

Don't got to this McDonald's it's terrible Terrible terrible customer service from a manager that will not even give me her name. They messed up my son's food and I just asked her name so I can come in and speak with her direct with my receipt and she would not give me her name she started to scream at me on the phone and told me there is nothing she could do very terrible service I suggest nobody go to this McDonald's if you do not want to get robbed for your money they will mess up your food yell at you and won't even give you their name corporate of McDonald's should be contact about this lady I do not have the name but I know the date that she was working so if any other managers are reading this review I hope that she will be dealt with it's not right to do to a customer and their children. She is the manager at this location she was working on this date Aug 31 at 5:30 pm I hope someone teaches this woman how to be a manager and a person to customers and children she is not right she should not be working there !!!! 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎

Bijan Fard

What's the point of this screen it said my order was done 7 minutes ago

Roman Miranda

The lobby was closed. So put in a mobile order and ready for pick up in 30 seconds. We called and the service said to walk to the other door with a door vell. So we walked around the small building at 3 different doors with the door bell. Took 10 mins to get our 30 second order that could only come through the magic door specified by them instead of the west lobby door that is also just right there 20 feet away..

kerra Blauch

Directed us to 3 different doors to pick up our food. Since the lobby was closed, did not say what side it was on, and we had to walk around the whole building just to find the pickup door. And to talk to me like I was stupid

Honest Critiques

This is how they made my "fresh" food. Made three times. No apology, put my partial refund on the counter. Was not going to give me tax back. Zero stars!!! Look at the photos. The third remake, looked just like the first two pictures. Ordered no salt on my fries. My fries had salt. Total waste of my time and money.