Best place ever!! Such a wide variety of stuff in this little shop. Love that they have non dairy options as well!

Long queue on a Saturday afternoon around 6pm, but moved fairly fast. Had the cookie dough regular milkshake, but there was another option that was GINIRMOUS. Classic American. It had an ice cream sandwich hanging off it in addition to extra sweet goodness. Probably 100000000 calories. Our neighbors in line seemed to really enjoy it. The regular milkshake was just fine :)

Absolutely love this place. Personally think it's much better than the Ben & Jerry's down the street. Not sure if I didn't notice before but this year was pleasantly surprised that they have the tipsy scoops. Their choices and selections are absolutely amazing. Everyone can find something that they want. While I love these type of hole in a wall places really wish they were bigger. Really hard to make up your mind what you want when you feel rushed as ever time visiting them they were so busy that you couldn't even get to the counter to look at everything. Nevertheless totally worth it

Got two bubble teas, both delish! Their deserts look insane! Going back later to try those😌

Hit this spot today on our last day of vacation and soooo glad we did! A wonderfull woman with a great friendly personality served us. All I can say is, if you have a hard time making up your mind, this place still not make it any easier! Me, My wife and our doggie all enjoyed. Maple sunday's for life!!!!

Cookie dough ice cream is their specialty. I enjoyed their cookie doughwich. There is a long line evernight after dinner, but it is worth it. To avoid the lines, go late afternoon/early evening. I got this Mint Chip sundae. It doesn't disappoint.

OMG, this place is over the top amazing. Didn’t get a chance to try to boozy ice cream but will try for it on the next visit.

+3

Enjoyed an ice cream sundae from the Creamery and also bought their sea salt fudge brownies (they were so good!). Do visit if you're in the neighborhood and are craving something sweet :)

Sugar overload! This is a happy place! Hot chocolate drinks is Perfect for winter! They also sell tea and pastries!

Wow. I got the maple soft serve on top of edible cookie dough (chocolate chip flavor). It was totally delicious and totally insane. My thing with ice cream, is that deep down, since childhood, I’ve always fantasized about having a 50-50 ratio between the ice cream and the bits (cookie dough, brownie, etc). Have we all not dreamed of this possibility?! But of course, in the reasonableness of reality, the ratio is normally 90% ice cream and 10% cookie dough. But at this place, by ordering the cookie dough outright with soft serve, you can actually get the 50-50 ratio that we have all been dreaming of. The outcome fulfilled my wildest fantasies, but also left me feeling like a dog that actually caught his own tail.. once achieved, I just didn’t really know what to do with it beyond the first two bites. The first bite was WOW. As was the second, and all the ones that my family picked at. But pretty soon, you realize that it’s actually a lot of (amazing) cookie dough. The maple soft serve would be refreshing on its own, but could barely counter the intense energy of the cookie dough. So, it left me in a strange predicament: I was eating one of the best ice cream creations of my life—achieving a sugary fever-dream that I never thought would actually happen—but I couldn’t finish the darn thing. At the end, I recommend doing this and splitting it with 3-4 people. And be prepared to feel very heavy afterwards.. all in all, amazing experience. Thanks to Emma’s for making my cookie dough dreams come true with a side of maple cream.

Not just an ice cream shop - Emma's has got everything! Fun and nostalgic dessert shop with a huge menu, ranging from shakes to cake to bubble tea, and of course, ice cream. I really like their unique selection of waffle cones, and the ice cream is fantastic! There's also lots of novelty items for sale that you can pick up while you wait in line (and there will be a line).

Had maple creame milkshake and it tasted really good. I was little hesitant as I find maple flavor too sweet. Had it anyways and it was perfect. The service brims with smiles. Highly recommended.

One of the busiest places in Lake Placid but with good reason! Completely worth the wait! The ice cream was the best I’ve ever had. Don’t bother with Ben and Jerry’s!

Maple syrup soft serve and hot fudge waffle hit the spot! Staff were incredibly accommodating and friendly. Very tasty after a long day on the slopes!

Emma's came highly recommended by friends who have been to Lake Placid, and I was so happy to see that they had vegan options! The dole whip is vegan, and they had three flavours when we visited. We went with cherry and it was delicious!

A must when visiting Lake Placid!! They have the best ice cream and the most amazing flavors! I'm pretty sure I've posted a review before but I love this ice cream shop that much! They have whoopie pies and candy too!

Great flavors... specialty drinks and dessert are served along side the ice cream. The flavored peanut butter is delicious! There are non dairy options, as well.

maple syrup soft serve was a treat

Emma's has one of the best maple soft serve ice cream in the state of New York (and my girlfriend and I have been to innumerous non-chain ice cream places). They do serve regular Hershey's ice cream, however, you could get that at any grocery store. Their soft serve and in-house made ice creams are definitely worth a try! For those with puppies, the store is dog-friendly so you don't have to leave your pupper outside and they do have puppy ice cream as well! Highly suggest you to stop by for some refreshing ice cream 🍦🍨

Very skibidi indeed, I got some exuberant bombastic delectable delights from this store. The boba has a big variety to choose from. My personal favorite combo was the sigma ligma tea with gyat tax rizzing boba. Also, their shakes are supreme, you should try a crazy shake. They are so crazy, just like my pet skibidi toilet. Hope this helps!

I’m an nyc boy with an ice cream addiction. Never in my 72 years of devouring thousands of ice crams across the globe have I ever enjoyed one more then Emma’s.

One of the best life cream shops in the north country! They’re a Lake Placid staple and highly recommend visiting while in the area!

I love how passionate is the lady who works there I love the fact that you know the menu she helps you choose she ask you what you prefer plus the vibes of the place the amount of flavours they got of everything the huge sizes they offer if you’re craving for sweets it’s your heaven on earth for what you’re looking for. Can’t wait to come again on my next trip 😍 The milkshake was super delicious 💕

My dad and I stopped here and we enjoyed the maple cremees! The ice cream had a creamy texture and it had a good maple flavor! The sugar cone tasted fresh!

Great icecream. Well worth the wait. Fast service. Soft serve and hard ice cream available with tons of extras.

What a cool ice cream place. Me and some friends just stopped by here. They have an assortment of different ice creams and some candies and other goodies as well. Definitely glad I stopped by here. And the ice cream tasted great.

+1

Maple milkshake was so so good! It was creamy with the slightly sweet maple taste. Loved it. Also tried a passion fruit drink and a hot cocoa. My only complain is hot cocoa was not that hot. But it tasted great! They take only a limited number of people inside due to social distancing. But the line goes fast.

This place was DELICIOUS. After having terrible food on the strip, this was definitely a delight. I got the black diamond (hot fudge and hot caramel sundae) with caramel toffee ice cream and it was absolutely superb. I finished the entire thing. My boyfriend had moose tracks in a waffle bowl and it was awesome as well!! Overall prices and atmosphere were great. If you're going, don't expect a place to sit because the place is super small, so plan to eat it outside. The staff were incredibly friendly. Great place!

Get the maple ice cream! It's the best!! Long lines but very much worth it

Best ice cream! A must if your in lake placid! Had a cookie sandwich with cannoli topping and soft serve in middle! Love this place! I went twice in two days! Black assort serve is delicious! 😋

Hands down the best ice cream in the area. There are so many choices. I decided to get the Maple Monkey Sundae since the maple ice cream is something different. The sundae was wonderful.

Worth the wait in line! So hard to chose what to get since they have sooo many choices! Had soft serve maple creme that was fabulous. Great milkshake too!

Very busy and popular ice cream shop. Line moved quickly though and when you get inside it feels like you’re a kid in a candy shop, so many options!! Moose tracks was super rich and creamy, so satisfying.

Delicious ice cream with humongous servings ! The place was packed when we went, but they did their best to only allow a couple parties in at a time and the line moved fairly fast. Even in the winter people are lining down the sidewalk to enjoy ice cream from here ! If you're looking for an extra treat this oreo milkshake did not let me down!

WOW. This is a regular sundae! HUGE and delicious!! All for only $10.24! This’s their Maple Monkey sundae; maple soft serve, vanilla soft serve, local maple syrup, caramel, with fresh, hot monkey bread below! Fudge below that. So big it comes with a fork & spoon. Friendly advice; bring a friend (or two). Very friendly staff, really cool decor, LOTS of choices!

+2

There was a line of people waiting for the 1:00 pm opening time. The 2 staff members quickly and efficiently filled all the orders. The maple creme soft serve is divine. For a fun time, try to sit at one of the tables in the window and watch all the fabulous ice cream creations get delivered. It's joyful for each person.

We LOVE coming to Lake Placid for icecream! This is the cutest place, they are always friendly. There's usually a crowd, but a crowd of happy people getting icecream!

Stopped in with my wife for a cone. First time here. Didn't see much hard ice cream that looked good to me. Went with the chocolate moose bits. A nice lady there said it was the best and I'd love it. I told her we'll see what I think when I post this review. Turns out she was right. Five star ice cream and waffle cone. My wife had the sugar cone with brown butter bourbon ice cream and she loved it. We both went back the next day for another. If you are in Lake Placid you really should try Emma's.

+2

G P

I gained ten pounds just walking by. The s'mores sundae was everything you'd expect from a s'mores sundae. I could have eaten everything in the dessert case

Debbi Evans

Great Ice creams and wonderful variety. Be prepared to wait in line but definitely worth it!!.

Sybil M

So many delicious choices! We try and stop when we're in the area. Over our visits we've enjoyed a few of the loaded shakes, including cookie dough loaded shake and the Oreo one abd both were awesome. The shop is tiny and it's a tight squeeze getting in and to the end of the line, especially when it's busy, but it moves fast and is an awesome ice cream shop for treats that are *extra*

Expensive but really good and cool place. Very small inside, line can be long.

Kristin Polanco

Fast service, so many options to choose from! The peanut butter caramel cookie dough sundae is to die for, and the two scoops of pistachio were huge!

+2

Feng Liu

Testy ice creams and great service, best ice cream in town! We walked in before watching the movie, the lady at register was so nice, telling a lot about town and coming event, we got two ice creams and a monkey tail. So GOOD, will come back next time to try more

+6

Roland Finch

A-MAZ-ING!!! Def a must do, may try place while in Lake Placid!! Such a small place (so it'll get busy & cramped fast), but have soo many choices and they are all so good! 10/10 recommend while in the area!

+6

Cass

Get ready to be overwhelmed by cuteness and options. Gee wiz. Mel, btw, is so so lovely. Their vegan Dole Whip is quite good. The peachy one honestly tastes like Tim Hortons peach juice, in a good way. The blackberry soft serve was really good!! Very creamy. No weird aftertaste. Loved.

+6

Julien J

Emma's Lake Placid Creamery is an absolute gem! The ice cream is incredibly rich and flavorful, with a great selection of unique and classic flavors. The staff is friendly and welcoming, making the experience even better. The cozy atmosphere adds to the charm, and you can tell they put a lot of care into their products. Whether you're visiting Lake Placid or a local, this is a must stop spot for a sweet treat. Highly recommend the maple waffle ice cream sandwich it's amazing!

Katie Noyce

This tiny hole-in-the-wall counter service restaurant has endless dessert options plastered all over their wall and flyers around the countertop. There is often a line here, which speaks to the popularity and quality of their products. We had a sundae and an ultimate shake, go big or go home! Highly recommend.

Justine Shultz

The maple cream soft serve is genuinely the best ice cream I’ve ever had in my entire life. It paired so well with the toffee waffle cone! 100000/10!

Tom Roan

We love this place! The feel of an old fashioned ice cream shop and the great taste you would expect. Every time we visit the line of people never stops. That’s sure sign it’s worth the wait!

Danielle DiNome

Love this Ice Cream place. It's a must every night of vacation for my kids. You can get something different. Ice cream, hot chocolate, Boba, monkey bread, cookie dough, waffle iced cream sandwiches. The lines can be long but they are worth the wait. Beware, if you get a sundae, they are huge! 3 scoops! Good service and great atmosphere. Everybody in line is nice and bonded over all the options and knowing it's worth the wait.

patty hedges

100% worth it despite chilly, windy day with snow on the ground, town full of people attending the eclipse and a line that starts outside and doubled inside the small shop. Advantage of standing in line allows you to view many of the options available that people were ordering. Some of it honestly looks like delicious art work and I wanted to sample all of them.😋😄 In addition to ice cream they sell, slices of cheesecake, ice cream cakes, mochi, Whoopi pies and other items. There are also some novelty items and sweet treats for sale. Not ideal for disabled using transport devices. Parking is available on the street. Those serving were notably calm, unstressed and methodically gave each order individual attention. Don't think about the calories 🫤 Be sure to stop in to satisfy your sweet tooth. You will be not be disappointed.

This place is almost always busy with long lines but my wife wanted the maple soft serve. She wanted it with the wet walnuts but was told they were unable to do that so at least they put them in a cup where my wife had to scoop out and put on her ice cream with a spoon. I wanted a simple banana milkshake and was told they do not have fresh bananas or any fruit for that matter. Personally, I have never heard of an ice cream place not having bananas as I thought they all serve some version of a banana split. So, I got a PB milkshake which was just okay, not the best, as they advertise, and honestly, Stewarts makes a better shake. All in all passable if you are really hankering for ice cream. They just didn't have exactly what we wanted. Also, I know it has been like this for years but the situation of the line, the way you have to go all the way to the back, and how crowded it gets in there is awful and I can't believe they have never figured out a way to improve that. There is barely enough room for one line, let alone another one that trails out onto the sidewalk. Not to mention, you have to stay in there and wait for your order, which makes it even more crowded. Not a good setup at all.

We tried Maple Monkey Sundae, but the bill said Banana Split. The ice cream melts so fast and it was messy.

The ice cream is fantastic. And the other options — shakes, sundaes, etc. — are amazing too. I gave four stars, not five, because the staff was surprisingly sour and gruff. Not rude, not nasty, just curt and not apparently happy to see customers, which is a little off-putting for a place that styles itself as an old-fashioned ice cream shop in a vacation destination. Still, overall, a great place.

Macrons we’re amazing!! Went back twice more for them! Ice cream was very good as well. My partner loved the peanut butter and jelly sundae!! The only short coming of this place would be the waiting area. This was was packed, which is expected for it being so good. But the waiting area is crammed and the line to get in, some people just line up out the door rather than walk down the aisle to have it wrapped.

We stopped here Saturday night just after 8, and the line was out the door. I think by the time we got through it was almost 9. My husband got a s'mores sundae and I got a cookie dough ice cream sandwich. I wanted one of those waffle ice cream sandwiches but those things were massive and there was no way I was going to be able to eat one, let alone get my mouth around one, but they looked delicious. My husband wanted a crazy cookie dough sundae but they had run out of those. By the time we left the line was not only out the door but down the street. We both really enjoyed what we got and the service was good for how busy it was. No complaints. We would come back again.

Huge array of ice cream and ice cream based goodies. The ice cream is very good. But last time we went we decided to test out their claim to the best milkshakes in town. Unfortunately I find Stewart's milkshakes to be better and a lot cheaper. Emmas is made with soft serve and a lot of syrup. I bet they would've been much better had they used some of their own hard ice cream rather than soft serve. But Emma's hard ice cream is definitely delicious!

Really good ice cream, really rich though didn’t finish the whole cone. They don’t have smaller sizes which is a little less than ideal. There is almost always a long line up until 8:00 when the shop closes. Nothing to be upset about because the shop is always lit up and enjoyable to look at all the over-the-top decor.

A cute little ice cream shop. They have quite a few different flavours and sundaes that are Lake Placid themed. The wait was short and the service was speedy. It's worth a visit if you want ice cream.

I love it here. The line is always out the door but it's worth the wait. Since the other ice cream spots in the village closed, this is the go to place. I love the ambiance here; it's like going back in time. Their ice cream is freshly made and it's super creamy. I always love trying new flavors and trying their new options. I can't wait to stop back in soon.

this place is unique and delicious however the wait here is quite long on a hot summer day... if you ARE going to wait please try the maple ice cream!!

I liked the vibe and atmosphere! It felt like they've been around for long time and they were really fast to attend the waiting line! There was no tasting and majority of flavors were either mixed with chocolate chips or chocolate, the fruity flavors were limited. We ordered scoop of Raspberry roadrunner and Raspberry Dark Chocolate! It was decent but nothing too exciting.

Very tiny space, a bit overwhelming when it’s packed. But great soft serve. Would recommend the black raspberry!

The lineup was long, but I would say it was worth the wait. As other have mentioned there are a lot of varieties of ice creams and sundaes . Saw there was alcohol infused one as well. We tried strawberry shortcake sundae and it was great . One less star for the long wait.

Rosey

Hard to walk by and not be tempted to go in, but you need to time it right, always a huge line. Tons of different sundaes, crazy shakes, cheesecakes, and of course the ice itself is delicious. A Lake Placid staple you need to try.

Aon

So much variety. It's a heaven for all the dessert lovers. I haven't tried much, but I can say for sure this is the best place in Lake Placid to enjoy the ice creams and all the sweet stuff. The staff was efficient and friendly. Though they don't have a sitting area but there are plenty of benches nearby to sit and enjoy their delicious ice creams and desserts.

Ü Lee

We enjoyed the ice cream very much. There were so many options. It would take multiple visits for us to try all the things we were interested in. The people who worked there were nice and helpful. There was a long line before it opened. We were very surprised.

Manik Singh

Huge variety of ice cream to choose. Service is quick as well. We tried their seasonal mango and brownie sundae. Both were good. Will surely be back to try more :)

We got cookies and cream crazy shake! That was delish and amazing but the shake was pretty melted and liquidy

+2

nyoot p

Very cute place with lots of dessert options. It does get busy though, so we had to wait in line for a bit. Once we placed our orders, we got the food fairly quickly.

Ordered soft serve twist with sprinkles and a cone, one hard ice cream in a waffle cone and a sundae. Sprinkles were stale or maybe just weird in texture. It was all okay, but it's hard to mess up ice cream.

Pretty decent local ice cream shop which serves a variety of shakes, smoothies, and even bubble tea! Though it’s advertised as a pet-friendly location on search engines like BringFido, when asked for a “pup cup” (vanilla ice cream with a doggy treat), the cashier literally stared at me with a blank expression. I guess it’s only dog-friendly in the sense that you can take your pet with you in the store, but don’t expect stellar customer service here.

We stopped at Emma's for a sweet treat (milkshakes and cookie dough). While the food was good the line was very long, they where out of many options (some flavors, crazy shakes and cannolis ) all of which are listed as featured items on their sign. After stopping once we decided it wasn't worth the wait to stop again.

+3

It's an okay establishment, with decent homemade ice cream, however, the lack of an efficient system for ordering causes a bit of chaos and unnecessarily long lines. Update: Just visited during ski season and they change out their flavors to reflect a change in the seasons...well done and cheers! The long lines of summer are gone and you get to enjoy the experience...it’s worth a visit. Enjoy.

+6

Felicity Ziri

Small quaint establishment! Wouldn't recommend during busy periods as the wait will be long. I ordered the tiramisu milk shake and wasn't impressed. It tasted okay. My bf ordered the maple and raspberry soft serve and he loved it. The portions are huge and the prices fit the portion. The aesthetics of the store is cute and a bit vintage. I wouldn't visit again bc it wasn't remarkable.

+4

We bought the edible cookie dough ice cream sandwich. It tasted like the store smelled. The shop had a strong scented candle smell, it was so strong that got into the food. It was bad, we could not eat the sandwich.

This was my family’s first time visiting Lake Placid AND Emma’s. We have been here vacationing for a week and I decided on our last day we’d go to Emma’s for dessert as all of the photos I had seen of desserts specifically their beautifully crafted milkshakes (so I thought) looked not only delicious but, very aesthetically pleasing as well. They had appeared to be handcrafted so flawlessly that I had anticipated going all throughout the day. Well, we go inside and we are greeted by a younger guy with a smiling face and patience of a saint considering it took me bouncing back and forth between a few menu items before ultimately making a decision. Another person I. Our party had ordered promptly and was very clear about what he wanted. He received his order and it was incorrect. The person who made the sundae (not the first guy I spoke of) was extremely rude when asked if it could be corrected (before it even left his hands) he refused and said if he wanted it corrected he needed to pay for ANOTHER sundae even though it wasn’t our wrong doing but it was his. He accepted the ice cream despite the error and just decided to deal with it instead of trying to get his correct order. I ordered the strawberry cheese Milkshake. Now the milkshake was just like the photos I saw but, he ice cream was absolutely disgusting. The milkshake tasted freezer burnt and the cheesecake slice they provided was also freezer burnt. While I know this is a highly sought out venue in lake placid our first experience was anything but good. I wish I could’ve been writing a great review but I needed to tell the truth. I can’t speak for other staff members or this locations other dessert’s but, what we dealt with today and what we received was just awful. I would like to end it with “I’ll be visiting this place again soon” but then I’d be lying because I’ll never forget how we were treated and what we were served. Also for those that are frequent visitors I have heard from locals that the man i mentioned is usually of a rude demeanor and that they’ve also received “bad ice cream”, so while others may have had a wonderful experience, my family did not.

No samples. When asked if they have samples the owner said no, all is good and we would just have to trust him. We ordered three scoops of banana pudding flavor on waffle cone. Ice cream was ok. Nothing spectacular (Hershey Ice Cream I believe I seen sign say). The bad was the cone. It tasted as if it was a week old. Price too high for what we got. Just down road a little was Ben and Jerry’s. Always prefer to support a local business but attitude and bad cone was a turn off to be honest.

Less of an ice cream shop and more of a cave that has ice cream in it. Adults seem to run the shop so ice cream is slung at incredible speeds to the customers. A friendly lady asks you for absurd tips after you order, which is actually a good thing because it takes your mind off of smelling what everyone else in line had for their last meal. I recommend getting your receipt at the end. The employees are so committed to speed that fixing orders is a low priority, like when I buy 2 scoops but get 1.

One of the best ice creams I have ever had – super smooth and yummy! I loved the vibe. Although they don't offer tastings, the visits are definitely worthwhile. The waffle cone was also great. The place is small, so it's not ideal for sitting and dining. The only downside was the attitude of the lady who was serving – she was very rude, annoying, and seemed quite irritated, even to the extent of being racially insensitive. I'm not sure why, but her behavior really dampened our overall experience of the place.

The ice cream here is not made in-house and if it is, it is not stored properly as my ice cream had freezer burn from improper storage. They offered no sampling and the line for ordering needs to be better managed. Only after walking around did i discover many other options for dessert along the Main Street.

Ying Hooi Lee

I think this place is rated pretty well mainly for it's retro vibes/aesthetics. Food was below average. Would not recommend the pistachio ice cream, tasted more like vanilla with some pistachio bits. Chocolate moose track was ok. Their milkshakes were slightly better, got the iced hot cocoa and the vanilla classic. Probably not worth the calories & sugar though.

Been to Emma’s at least once a year since they opened. This year we went and got our usual milkshakes. They were soo watery and not think like they use to be, def not worth the $9. Lady working the counter asking for tips is a little wild as well.

It was overpriced, and the staff was very curt. Nine dollars for a sundae that was swirled in a way to create a hollow center, and they had the nerve to toss a spoon at you if you wanted another dismissively. Wow. It's a crazy line for nothing special, up charging for hard ice cream when it's highly processed Hershey’s. They're one of the only games in town, so they get a considerable buffer, but I wouldn't say I liked it all.

Ordered ice cream with a group. The older gentleman took our order and was quite rude. Not quite sure what was his problem but he was rude. He wasn’t very accommodating maybe he doesn’t like asian or whatever. He was nice with other people. I was quite offended actually. Worst experience so far on my vacation. Ice cream was good bur the experience isn’t.

THIS WAS THE MOST DELICIOUS ICE CREAM IVE EVER HAD. BUT!!! I felt that the staff was over worked. They were rude and snappy. Like, let me order my ice cream in peace! I went up to a old, short woman and asked, "Are you Emma?" She scoffed and responded, "No, I'm a senior minion." (NO JOKE) WHATTTTTT!?!?! RUDEEEEEEE The lady in the front was the worst

Spent $25 for two hot cocoas with extra toppings, one had two small balls of cookie dough and the other a small brownie square. The price wouldn't have been too bad if the hot cocoa didn't taste like watered down powdered hot cocoa mix. I could easily make better at home with powdered mix. Also super cluttered and hard to figure out what is on the menu.

Don’t get me wrong. Their ice cream is good (except the watermelon dole), but the staff is so rude and this place is super expensive. Asked for a sample and they said no we don’t do that. If I’m paying almost 8 dollars for ice cream, I would expect to get a sample at least. I’d rather go to Stewart’s and get my moneys worth.

Staff is so rude today. I ordered a butter pecan and the pecan was not good in taste, the ice cream was tasting bad, it’s not like we never had it before but this time it was not good so I talked the girl she said this is how we make it. We can not do anything on it. And they were behaving like we got are money now we don’t know you and you don’t know us. So it was very bad