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Potbelly
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Plano

Potbelly

★★★★ 4.3 · 0 reseñas

Nestled in the heart of Plano at 601 W 15th St, Potbelly offers a unique and delightful dining experience. Since 2007, we've been serving up fresh, handcrafted sandwiches that have earned us a loyal following with a perfect 4.3/5 rating based on 454 reviews. Our menu is a culinar...

Potbelly

Sandwich · Plano

Warm up in Plano at our cozy Potbelly!

4.3 · 454 reviews Google

About Potbelly

Nestled in the heart of Plano at 601 W 15th St, Potbelly offers a unique and delightful dining experience. Since 2007, we've been serving up fresh, handcrafted sandwiches that have earned us a loyal following with a perfect 4.3/5 rating based on 454 reviews. Our menu is a culinary adventure, featuri...

Nestled in the heart of Plano at 601 W 15th St, Potbelly offers a unique and delightful dining experience. Since 2007, we've been serving up fresh, handcrafted sandwiches that have earned us a loyal following with a perfect 4.3/5 rating based on 454 reviews. Our menu is a culinary adventure, featuring an array of classic and innovative creations, all made from scratch daily to ensure the best taste and texture. We pride ourselves on offering various dining options—from quick bites to sit-down meals—that cater to every palate and occasion. Whether you're seeking a casual bite or a more relaxed dining experience, our commitment to quality and flavor remains unwavering. Join us at Potbelly for a taste that keeps coming back for more!

What Customers Say About Potbelly

Potbelly in Plano generally receives positive feedback for its friendly staff, quick service, and tasty sandwiches. The atmosphere is often described as relaxed and vintage. However, some customers have reported issues with slow service, incorrect orders, and unfriendly staff.

Popular Dishes

chicken salad barbque pulled pork slim pizza sub

Best For

Business Quick Bite Casual

Tip: If you want a good hot sandwich, this is the place to go! Be aware that service can be slow at times.

Features

🌳 Outdoor 🅿️ Parking 🚗 Delivery Accessible 🍽️ Lunch 🌙 Dinner 🥗 Vegetarian
🎯 Casual 🛋️ Cozy 🤫 Quiet Trendy 👨‍👩‍👧 Family 👥 Groups

What to see nearby

Harrington Park
A 451m

Harrington Park

parque

View details
Plano High School and Gymnasium
Heritage
A 896m

Plano High School and Gymnasium

edificio

View details
Haggard Park
A 948m

Haggard Park

parque

View details
Saigling House
Heritage
A 961m

Saigling House

edificio

View details

Data from Wikidata

Explore the area around Potbelly

Potbelly is located in Plano, surrounded by cultural and historical points of interest. Here are some of the most notable places nearby.

Historical Heritage

  • Plano High School and Gymnasium (A 896m) — historic place in Plano, Collin County, Texas Monumento histórico grabado de Texas
  • Saigling House (A 961m) — historic place in Plano, Collin County, Texas Monumento histórico grabado de Texas

Parks & Gardens

  • Harrington Park (A 451m) — park in Collin County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4696352
  • Haggard Park (A 948m) — park in Collin County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4695745

Data from Wikidata

Frequently asked questions about Potbelly

Potbelly is located at 601 W 15th St, Plano, TX 75075, Plano.
Near Potbelly you can find points of interest such as Harrington Park, Plano High School and Gymnasium, Haggard Park, Saigling House.
Potbelly offers sandwich cuisine.
Potbelly has regular opening hours. Check their profile for updated schedules.
Potbelly offers the following services: dine-in, takeaway, delivery.
The most recommended dishes at Potbelly based on customer reviews are: chicken salad, barbque pulled pork, slim pizza sub.
Potbelly is ideal for business dining, quick bites, casual dining.
Potbelly in Plano generally receives positive feedback for its friendly staff, quick service, and tasty sandwiches. The atmosphere is often described as relaxed and vintage. However, some customers have reported issues with slow service, incorrect orders, and unfriendly staff.
If you want a good hot sandwich, this is the place to go! Be aware that service can be slow at times.
454
Reviews

Potbelly Plano Reviews

4.3
454
5★
62%
4★
22%
3★
7%
2★
4%
1★
7%
Reviews (26)
D
Danielle Henry

My favorite go to sandwich spot. I’ve ordered online so I can grab it and go and I’ve ordered in store so I can eat with family and both ways they have made my sandwich(the Clubby!) perfectly. Everyone is really kind and helpful and goes out of their way to make sure you get what you need. They don’t skimp on portions either-I always leave so full!

C
Camila Moran

Food and service were great. Definitely coming back!

M
Maria Sandoval

I came by yesterday the food was delicious and Julian was very nice and helped me with my order

C
C WillieBug

Service was wonderful, go to lunch spot, April is friendly

A M
A M

Everyone was very friendly. The place was clean. The sandwich was good. What more can you ask for

Carlos Gonzalez
Carlos Gonzalez

Andrew take great care of us on our take-out order for 14. When I showed up, everything was in 2 bags; easy to carry for one person. Nothing was squished because of his story packing skills. Seriously! I was in and out. It longer for me to write this review than it took for me to pick up my order. Andrew, you're awesome!

Kendra D
Kendra D

Great sandwiches, excellent service, and cool atmosphere. Love Amy Winehouse on the speakers. I ordered two sandwiches to go today, and when I arrived, they weren't there. Someone stole my order! Corporate guys, please allow the staff to keep the orders behind the counter until they're picked up. The staff was super nice and they're remaking the order right now so I had some time to write the review :)

Kelsey Evans
Kelsey Evans

Great food, quick service, nice atmosphere. If you want a good hot sandwich, this is the place to go!

C W
C W

We love coming to this potbellys. The staff is always great. They don't seem like they hate their jobs. Everything we order is always consistent and fresh. Of course the chicken salad is amazing. The atmosphere is relaxed and the decor is vintage. Just an all around great place to get a sandwich!

Brad Moon
Brad Moon

Helpful friendly staff and great sandwiches. I had their barbque pulled pork special. I was great.

Carlos Diaz
Carlos Diaz

Good sandwiches & side items. Came here for lunch early this week during work store visit nearby. It was busy with lunch crowd but the service was quick & friendly. The vibe was nice I’m restaurant, busy with everyone having a good time eating & catching up. First time at this location, was not sure what to order but the staff was quick to make recommendations when I asked for meaty & cheesy sandwich. I was so hungry I went ahead & added a cup of chili which definitely hit the spot along with drink & Cheetos. The staff at register actually recognized me from another job they used to work at, great friendly service & was nice to be remembered! Good lunch spot whether in a hurry or to sit down for a good warm meal, good quality & service with a smile. If you like sandwiches and variety this is a good place to come to. 😁

Kevin Spinhirne
Kevin Spinhirne

Good place for a quick tasty sandwich. Counter service was good and efficient and workers were pleasant. Slightly more limited menu than some other sandwich shops, but what they have is good.

Clarice Cross
Clarice Cross

Stopped in for a lunch break with co-workers. There was a slight line but it moved quickly. I tried something new, the slim pizza sub, it was ok, could've used more cheese. I normally order the chicken salad-salad. We were able to eat and return to work within our designated lunch time.

Vincent Gaines
Vincent Gaines

We got 2 very good sandwiches. Both were full of meat. The whole grain bread is very flavorful, not dry or though like others. This food is 10 times better than Subways sandwich. The price is higher and you get far more for your money. The large sandwich made 2 meals for both of us. Cheers

Kate Clink
Kate Clink

I waited over 30 minutes for my pick up order and watched many sandwiches get picked up while mine remained at the top of the cue for over 15 mins. The staff was kind but the service took significantly longer than expected.

E
Emily Rosales

I placed an online order today. As I was eating, I found 2 small strands of hair in my veggie melt sandwich. :’)

Kwai Tsoi of Yukhak
Kwai Tsoi of Yukhak

Just like the potbelly sandwich that I've had hundreds of times. Food is good. Lady at the counter (seemed like the owner) was very unfriendly and tried rush us out..albeit no one else was behind us. All my other potbelly shops I've been to have 5stars..

N
Nicole Lewis

Got the wreck and a potato soup.The sandwich was just the meat slathered in ranch and the soup was watered down.

David Garcia
David Garcia

April or Abril provided the worst customer service today! I asked a simple question about my order and she gave me attitude! Clearly she can’t hack it as a sandwich maker!

koolazzkoala
koolazzkoala

They got one of my sandwiches wrong after repeating what I wanted and nothing was correct on the sandwhich, while he was right in front of me asking what I wanted so I thought he was putting everything on it but he did not put anything I asked for and one of my online sandwich’s has hot peppers and I did not asked for hot peppers

Dj Michael Braaps
Dj Michael Braaps

Theres a fundamental culture issue with Potbelly employees. The first thing that comes to mind is entitled. Never greeted at the door no matter what, slow service, never smiling, acting like you are wasting their time. Always a wait. It's some liberal deal because every last one of them act like they are better than you.

Anwar Ali
Anwar Ali

Today i came here and order 2 sandwiches, I want to redeem my points but register guy was not knowledgeable and messed up my points.its not used and still i paid full prices. I am very upset. My 1800 points now showing 800 points. Thursday is the double points day, and I don’t see my double points. Look like it gimmick.

Christina West
Christina West

Ordered a veggie without mushrooms as I'm highly allergic to it. When I called the store to ask if they can send me another one. Was told they could not. When I asked to speak to a manager the lady stated that she was the manager and got frustrated with me and was extremely rude and unprofessional. Would absolutely not be going to that location.

bella robbins
bella robbins

Placed a mobile order, waited at the pickup area (my order was ready sitting on the back counter apparently, just not in the pick up area) until they helped another woman who walked in after me (her order wasn't even ready, they just let her know they were working on it then walked away when i tried to get their attention to ask for my order sitting on the counter) and helped another man, finally got my order and it's got a hair in it. I am extremely pissed.

bob west
bob west

The employees are useless. Not only are they slow but they are also rude and seem to have no knowledge about the food they sell. When asked what's the difference between deli mustard and regular mustard no one in the store could answer me. Do they sell regular mustard? No. What kind of sandwich shop doesn't have regular mustard?? The bread tasted like it was from last week. And even though the sandwich was toasted it was somehow cold. Overall this was a terrible experience and I'll never no back

Danny Baker
Danny Baker

The service was terrible at this store. The girl who made my sandwiches was fine, but the man who checked me out, I told him I still needed 2 milkshakes to finish my order. He told me it would be a few minutes to make them. Both workers then proceeded to take care of 4 more customers and make their orders and made me wait for the milkshakes until they were finished with the other customers. In the meantime, my sandwiches got cold. Everybody else was gone or sitting down eating and I was still there. Will never return to this location again.

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About Potbelly

How to get there

601 W 15th St, Plano, TX 75075

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Highlights

Good Rating
4.3/5 stars
💬
Many Reviews
454 reviews
💰
Budget Friendly
Price level
👨‍🍳
sandwich
Cuisine type

Services

🍽️ Lunch
🍾 Dinner
🍰 Desserts
🥗 Vegetarian Options
🥡 Takeout
🚚 Delivery
🍴 Dine-in

Dining Options

🍽️ Dine In
🥡 Takeout
🚚 Delivery

Restaurant Info

Status
Verified by owner
🕐 Hours Today
10AM-10PM
Rating
4.3/5
💬 Reviews
454
💰 Price Level
$
📞 Phone
+1 469-935-7385
🌐 Website
www.potbelly.com

Amenities

🅿️ Parking
🌿 Outdoor Seating
Wheelchair Accessible
🚻 Restroom
💳 Credit Cards
📱 Mobile Payments
🏘️

The Neighborhood

Location

601 W 15th St, Plano, TX 75075

📍 Explore the Neighborhood

Weather
21°
Weather updated hourly · Jobs and events refreshed daily
Harrington Park

park in Collin County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4696352

A 451m
Plano High School and Gymnasium Heritage

historic place in Plano, Collin County, Texas

A 896m
Haggard Park

park in Collin County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4695745

A 948m
Saigling House Heritage

historic place in Plano, Collin County, Texas

A 961m
🎮

Gaming

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🎮

Earn Points at Potbelly!

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🏆 Rewards at Potbelly

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10% Discount

At Potbelly

1000 pts
Available
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Free Appetizer

On your next visit

2500 pts
Limited
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5000 pts
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