Potbelly
Sandwich · Plano
Warm up in Plano at our cozy Potbelly!
Sobre Potbelly
Nestled in the heart of Plano at 601 W 15th St, Potbelly offers a unique and delightful dining experience. Since 2007, we've been serving up fresh, handcrafted sandwiches that have earned us a loyal following with a perfect 4.3/5 rating based on 454 reviews. Our menu is a culinary adventure, featuri...
Nestled in the heart of Plano at 601 W 15th St, Potbelly offers a unique and delightful dining experience. Since 2007, we've been serving up fresh, handcrafted sandwiches that have earned us a loyal following with a perfect 4.3/5 rating based on 454 reviews. Our menu is a culinary adventure, featuring an array of classic and innovative creations, all made from scratch daily to ensure the best taste and texture. We pride ourselves on offering various dining options—from quick bites to sit-down meals—that cater to every palate and occasion. Whether you're seeking a casual bite or a more relaxed dining experience, our commitment to quality and flavor remains unwavering. Join us at Potbelly for a taste that keeps coming back for more!
Què diuen els clients de Potbelly
Potbelly in Plano generally receives positive feedback for its friendly staff, quick service, and tasty sandwiches. The atmosphere is often described as relaxed and vintage. However, some customers have reported issues with slow service, incorrect orders, and unfriendly staff.
Plats populars
Ideal per a
Tip: If you want a good hot sandwich, this is the place to go! Be aware that service can be slow at times.
Services
Què veure a prop
Dades de Wikidata
Explora els voltants de Potbelly
Potbelly es troba a Plano, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.
Patrimoni Històric
- Plano High School and Gymnasium (A 896m) — historic place in Plano, Collin County, Texas Monumento histórico grabado de Texas
- Saigling House (A 961m) — historic place in Plano, Collin County, Texas Monumento histórico grabado de Texas
Parcs i Jardins
- Harrington Park (A 451m) — park in Collin County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4696352
- Haggard Park (A 948m) — park in Collin County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4695745
Dades de Wikidata
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Opinions de Potbelly Plano
My favorite go to sandwich spot. I’ve ordered online so I can grab it and go and I’ve ordered in store so I can eat with family and both ways they have made my sandwich(the Clubby!) perfectly. Everyone is really kind and helpful and goes out of their way to make sure you get what you need. They don’t skimp on portions either-I always leave so full!
Food and service were great. Definitely coming back!
I came by yesterday the food was delicious and Julian was very nice and helped me with my order
Service was wonderful, go to lunch spot, April is friendly
Everyone was very friendly. The place was clean. The sandwich was good. What more can you ask for
Andrew take great care of us on our take-out order for 14. When I showed up, everything was in 2 bags; easy to carry for one person. Nothing was squished because of his story packing skills. Seriously! I was in and out. It longer for me to write this review than it took for me to pick up my order. Andrew, you're awesome!
Great sandwiches, excellent service, and cool atmosphere. Love Amy Winehouse on the speakers. I ordered two sandwiches to go today, and when I arrived, they weren't there. Someone stole my order! Corporate guys, please allow the staff to keep the orders behind the counter until they're picked up. The staff was super nice and they're remaking the order right now so I had some time to write the review :)
We love coming to this potbellys. The staff is always great. They don't seem like they hate their jobs. Everything we order is always consistent and fresh. Of course the chicken salad is amazing. The atmosphere is relaxed and the decor is vintage. Just an all around great place to get a sandwich!
Good sandwiches & side items. Came here for lunch early this week during work store visit nearby. It was busy with lunch crowd but the service was quick & friendly. The vibe was nice I’m restaurant, busy with everyone having a good time eating & catching up. First time at this location, was not sure what to order but the staff was quick to make recommendations when I asked for meaty & cheesy sandwich. I was so hungry I went ahead & added a cup of chili which definitely hit the spot along with drink & Cheetos. The staff at register actually recognized me from another job they used to work at, great friendly service & was nice to be remembered! Good lunch spot whether in a hurry or to sit down for a good warm meal, good quality & service with a smile. If you like sandwiches and variety this is a good place to come to. 😁
Good place for a quick tasty sandwich. Counter service was good and efficient and workers were pleasant. Slightly more limited menu than some other sandwich shops, but what they have is good.
Stopped in for a lunch break with co-workers. There was a slight line but it moved quickly. I tried something new, the slim pizza sub, it was ok, could've used more cheese. I normally order the chicken salad-salad. We were able to eat and return to work within our designated lunch time.
We got 2 very good sandwiches. Both were full of meat. The whole grain bread is very flavorful, not dry or though like others. This food is 10 times better than Subways sandwich. The price is higher and you get far more for your money. The large sandwich made 2 meals for both of us. Cheers
I waited over 30 minutes for my pick up order and watched many sandwiches get picked up while mine remained at the top of the cue for over 15 mins. The staff was kind but the service took significantly longer than expected.
I placed an online order today. As I was eating, I found 2 small strands of hair in my veggie melt sandwich. :’)
Just like the potbelly sandwich that I've had hundreds of times. Food is good. Lady at the counter (seemed like the owner) was very unfriendly and tried rush us out..albeit no one else was behind us. All my other potbelly shops I've been to have 5stars..
Got the wreck and a potato soup.The sandwich was just the meat slathered in ranch and the soup was watered down.
April or Abril provided the worst customer service today! I asked a simple question about my order and she gave me attitude! Clearly she can’t hack it as a sandwich maker!
They got one of my sandwiches wrong after repeating what I wanted and nothing was correct on the sandwhich, while he was right in front of me asking what I wanted so I thought he was putting everything on it but he did not put anything I asked for and one of my online sandwich’s has hot peppers and I did not asked for hot peppers
Theres a fundamental culture issue with Potbelly employees. The first thing that comes to mind is entitled. Never greeted at the door no matter what, slow service, never smiling, acting like you are wasting their time. Always a wait. It's some liberal deal because every last one of them act like they are better than you.
Today i came here and order 2 sandwiches, I want to redeem my points but register guy was not knowledgeable and messed up my points.its not used and still i paid full prices. I am very upset. My 1800 points now showing 800 points. Thursday is the double points day, and I don’t see my double points. Look like it gimmick.
Ordered a veggie without mushrooms as I'm highly allergic to it. When I called the store to ask if they can send me another one. Was told they could not. When I asked to speak to a manager the lady stated that she was the manager and got frustrated with me and was extremely rude and unprofessional. Would absolutely not be going to that location.
Placed a mobile order, waited at the pickup area (my order was ready sitting on the back counter apparently, just not in the pick up area) until they helped another woman who walked in after me (her order wasn't even ready, they just let her know they were working on it then walked away when i tried to get their attention to ask for my order sitting on the counter) and helped another man, finally got my order and it's got a hair in it. I am extremely pissed.
The employees are useless. Not only are they slow but they are also rude and seem to have no knowledge about the food they sell. When asked what's the difference between deli mustard and regular mustard no one in the store could answer me. Do they sell regular mustard? No. What kind of sandwich shop doesn't have regular mustard?? The bread tasted like it was from last week. And even though the sandwich was toasted it was somehow cold. Overall this was a terrible experience and I'll never no back
The service was terrible at this store. The girl who made my sandwiches was fine, but the man who checked me out, I told him I still needed 2 milkshakes to finish my order. He told me it would be a few minutes to make them. Both workers then proceeded to take care of 4 more customers and make their orders and made me wait for the milkshakes until they were finished with the other customers. In the meantime, my sandwiches got cold. Everybody else was gone or sitting down eating and I was still there. Will never return to this location again.
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601 W 15th St, Plano, TX 75075
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601 W 15th St, Plano, TX 75075
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park in Collin County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4696352
historic place in Plano, Collin County, Texas
park in Collin County, Dallas–Fort Worth metroplex, United States of America; geonames ID = 4695745
historic place in Plano, Collin County, Texas
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