Rudolf Nitti

Today is Christmas eve and I ordered food through the drive threw for breakfast and they didn't get my order right. This has happened a few times. I called to complain about being charged for something they didn't give me. Mind you food is expensive and the little young girl that answered my call had the nerve to tell me why do I keep coming then. And she kept talking over me saying the same thing over and over, why do i keep goong then.These are the kind of people serving our food as payed customers I recommend nobody to go to the McDonald's on pioneer. They have a horrible staff and they cant ever get a simple expensive order right I hope they go out of buisness.

Camila Gutierrez

crazy work, y’all close at 12 AM and decide not to take 2 cars orders because its 10-15 minutes before closing and you wanna leave early? tragic. hope you find better hard working staff. i even got a video of being ignored/employees hiding from us.

Lindsey Lomeli

Absolutely unacceptable experience. I ordered curbside pickup for ONE drink and selected my parking number as instructed. I waited over 10 minutes while they cleared out a long drive-thru rush line. After that, there were NO cars at all for about 4 minutes perfect time to bring out my order and still no one came. Then another big drive-thru line started forming. They cleared that entire line too, and once again my curbside order was completely ignored. Not once did anyone come outside or check on it. I eventually had to go inside and get it myself, which defeats the whole purpose of curbside pickup. Forgetting a curbside order is bad enough. Forgetting one single drink, through multiple drive-thru rushes and even during a period with no cars at all, is beyond ridiculous. Don’t offer curbside pickup if you’re not going to bother checking it. Not worth the time.

Martha Cuevas

Needs more personal there were very few personal and it was very bad service and people was getting mad.I had to wait 40 minutes for the order and it wasn't only me.

Monica Duran

Been here 20 minutes. Still waiting for my food. Crappy service. Probably my last time coming to this location. Last time I came a while ago the service was crappy too. Thumbs down 👎 they need new management and more employees 😕😔

Helen Rheeyoin

What is a fast food meaning? It should be serve faster than a restaurant. This is not a first time. This place take too long. Owner should know that worker are misunderstood customer's orders.

Tawab Ahmadi

Worst service. If you like to wait one hour for your food and get everything missed up, then this is the place.

Prestige worldwide S

Worst fast food experience. Workers in the back, playing laughing and giggling around, no professionalism, no managers present. To forever for my order then when I got said order fries and food was cold! Don’t come here if you’re hungry.

Rodney S

50 cent McDouble app promo Free cheeseburger w/ rewards points redemption When at McDonald's, it would be prudent to not expect much. But, here, even the lowest of expectations would not be met. Ordering via the kiosk was quick & easy, and I had my McDouble in a quick amount of time. However, there was no ice in the ice dispenser. Plus, no napkins in the napkin dispenser. Napkins were supplied in my bag, so perhaps the staff doesn't fill up the napkin dispenser, anymore. Finishing my McDouble, I redeemed rewards points on the kiosk for a cheeseburger, since only one Deal/Rewards can be claimed in a single order. The McDouble was quick, but the cheeseburger took a long while. My nostalgia beckoned me back to the days when McDonald's had ready to go burgers in warming trays. At least, then the wait wouldn't be a problem. And, let's face it, made to order or warming in a tray, McDonald's burgers are McDonald's burgers. The output is the same, regardless. I'm having a difficult time. The frugal shopper in me enjoys a good deal. The health nut in me doesn't want to defile myself in not quite healthy food. So, do I keep the McDonald's app or uninstall it? Well, when visiting this McDonald's location, it makes the decision easier to make.

Sarah Singh-Castaneda

Gone to this location twice and each time something was wrong with my order. Stopped by because it's close to my school but I'd rather drive a bit further to another location and have it accurate

Mariana Peña

On the day of Sunday, August 17th with a placed order at 10:22 am, the staff was totally incompetent the manager tried to manage as best as she could, but even then the "kids" as she called her co workers, they were just "playing" in the back, we eventually got our order at 10:50 am, we saw people being rude, we saw people not being able to read and spell correctly the whole team NEEDS training and a good dose of customer service. I've seen other establishments and younger staff more professional than this disaster. No fault of the manager, but more training is needed at this location.

Chris Miller

Your food gets cold by the time the staff will help you with ketchup or napkins. Just stood in the lobby for 15 minutes with 6 other people waiting for ketchup… I had to walk behind the counter to get their attention and finally get my ketchup and while everyone else is still standing there waiting, I’m finally eating.