V K

This is my go-to spot for a matcha, but recently with the new baristas my matcha looks and tastes like milk. It doesn’t have enough matcha powder by any means. Very disappointing and it is not worth the purchase anymore.

Lieve Snellen

My drink is suppose to look like the pic on the website yet my drink look different. I am praying my drink taste good yet the staff were a bit aggressive putting things on the counter

kristen Curtis

I just drove through and asked for a vanilla cappuccino. She did not ask me what size and charged me 7.15, ok whatever maybe I got a large. I pay and then she hands me the smallest cup and then closes the window immediately, no receipt. How did a $5 coffee order end up being $7.15?? Did she tip herself? Seriously confused on how my total was 7.15. just got home and ordered one online, it's only 5.55

Taleigh Barnhart

The bad: Kayla’s customer service could use some work. She didn’t greet us coming in, we waited at the counter for about 5+ minutes (she looked at us multiple times),and she was rude when we asked a question. They weren’t even busy. 2 other people were behind the counter. July 28 2025 at 530pm The meh: only offer non-fat or whole milk. Tried the ube coconut latte- I’ve had way better and had a bit worse. So it’s okay enough. The good: a variety of drink options. The place was clean. Drink came out quick

+2

Christy Prehoda

I drove 25 minutes to get a tea and hang out. When I arrived Tyler had closed the lobby and the sign said it was for maintenance. The drive thru lane was about 7 cars deep. The service by the barista was excellent and my tea was great. I was very disappointed I could not go inside.

Brent Moseley

Coffee Bean and tea leaf is not the great coffee shop. It once was 5, 10, 15 years ago. It used to be a really awesome comfortable atmosphere with fantastic coffee and I would go multiple times per week. Now I almost never go because it lost that charm and the friendly knowledgeable staff and they are stuck in the pandemic as if it was still 2021. It's very much a California company.

Mindy Dipietro

I’ve been hesitant to wright this review but decided it was the best thing. My sister and I decided to get coffee from here before Christmas shopping on 12/19.. As I was drinking my coffee I noticed a very off taste and so did my sister. About 45 minutes to an hour after drinking it I felt sick… I had to call our night out to early. I immediately went home and started having diarrhea, the next day vomiting. This went on for almost 3 weeks until I caved and went the ER on New Year’s Day where i was diagnosed with infectious colitis from food poisoning. After being placed on 2 separate antibiotics im starting to feel like my self again. I really just want everyone to air on the side of caution when getting anything from here

expanding curiosity

Got vietnamese coffee, it tasted so burnt and bitter(I can handle dark coffee and have been to south east asia) and nothing like a real viet coffee. I went in and was treated like a chore and not even having much dialouge, they atleast swapped the drink, I got a matcha cream strawberry latte, the drink tastes artificial and the strawberries taste like plastic. We waited 15minutes for my girlfriends remake, the whole time we waited it was just sitting on a counter...waste of time. I asked the plus size blonde lady if this is ours, she just looked at me for not even a second and kinda did a nod thing that was fast and weird and then she ignored me. Horrible passive aggressive customer service, will not be coming back and not having my friends or family support that kind of bs

Laura Cortes

If you are okay with paying $7 for a medium drink, then getting the wrong drink, rude employees and managers. The employees do not confirm back your order at the drive through. They consistently get my order wrong no matter how specific I try to be to prevent this issue. When you let them know they look at you like you’re the one that ordered wrong. The managers might even be worse than the employees in terms of customer service. I would skip this place unless you are specifically looking to receive a surprise drink and rude employees who only engage with you long enough to tell you to answer the question on the pin pad for tip.

Molly S.

If you want to pay $7 for a cup of flavored ice, this is the place for you! You can get a TON of great tasting ice. Would you like some coffee with your ice? Not really! Ok, great, this is the perfect place for you. This place is a joke. They don't even let you get napkins, or stirring sticks. They took them all away, I assume, to save money? To treat grown adults who paid $7 for a cup of ice like children? Not sure. I used to love this coffee shop. I think they really took a turn for the worst and I would assume they are cheap because they are losing so much money for being cheap.