Desiree Lee

They need to have more family oriented shows and not the violent shows that they have. They also need to bring back the wifi that they used to have so people can use it when they have no service to be able to get a job and to do the survey. Kyle that works there is a very good work and has a beautiful smile.

Miguel Zendejas

Young kid at cash register needs motivation, ordered 3 ice cream cones that were sitting by the drive through. Had to let him know they were ready.

A V

Food is good (as fast food goes), albeit a bit overpriced. My main complaint is that the drive-thru has a very tight and awkward junction, and the railings have streak marks that suggest others have had worse trouble with it than I have.

Retha Teague

I did not come here as a customer I came here to pick up a Door Dash order. The first young lady that acknowledged me was nice and I told here I was there for a Door Dash order, she advised it would be a couple of minutes. As I am waiting I here a lady in the back, I assume a manager going on and on. She was saying things like "I'm only one person." The other workers seemed afraid to let her know what they needed because she was so snappy. The young lady let her know twice that the Door Dash order was here. She told her to give her a minute she was working on it. When it was ready, she slammed the box on the window counter and said loudly "their is your Door Dash order," The young lady was working on another order so the loud lady decided to bag it up. As she handed it to me and I took my picture of the receipt. I softly asked (because I dont talk loud), how much were the ice cream cakes? My grandson's birthday is next week so I was wondering. She said "what?" I asked again a little louder, then she said it depends on the size you want. So, I said ok. Then she said either $29.99 or $39.99, they are all the same price at this location. She was so harsh that I can't recall which price. The store itself was nice, clean, and in order but the working conditions seemed tense. If she was having a bad day, she should have not worked.

archiecarl

Wow! Normally, this is a great place to drive through and get food. Today was different. The girl didn’t even acknowledge me. Didn’t even say thank you not one word besides the price and just handed me my items without even smiling. Hell sometimes I don’t wanna smile either but you have to if you work in the service industry, you could at least said thank you lady! This happened February 11 around 12:45 PM

Sabria Randolph

Management is EXTREMELY unprofessional. The kids pretty much runs the establishment. Trying to speak with a manager is next to impossible. Quality of the food could be better if the kids making it wasn't so disrespectful and clueless to what their customers actually wants. As nasty as the store be I wouldn't eat from here anymore anyways. It's the things the public don't see that keeps them coming back. If they only knew just how nasty and roach infested this place is, trust me they wouldn't be in business at all.

Samuel

They had a teenager with an iPad in front of the menu taking orders. He was mumbling so quietly and I have hearing issues so I couldn’t hear him. When I asked what he said he got frustrated and rude, it made me feel unwelcome so I left without getting any food.

Meche C

The worst Dairy Queen I’ve ever been to went through the drive-through had to wait 15 minutes for my order. They got my order wrong and all my food was cold. They had workers there that didn’t even look like they know what they were doing, and the lobby was full of people waiting for their food Never again.

Hannah Kaczmarczyk

Service is horrible and staff are rude. It is worth it just to travel a mile down Wilshire to the South DQ. They have better service. I never had an issue with the other location but this is the second time at this location.

It's our journey

Not a blizzard guys. Worst attempt ever. Handed a bag with two “blizzards “ in it. Had lids on the cups. Milkshake mostly. Training needed on how to make the signature item!

Addisen Heaser

Food is great and they are quick, buttttttt service is questionable. One day we asked the workers a question. They ignored us and shut the door in our face. They were unresponsive possibly intoxicated? The Next day we tried to use our DQ rewards since we spend a lot of money. The manger was rude and said “you can’t do that”?

ALE E

I don’t expect high-quality food from a fast food place but this is probably the worst I’ve ever seen fast food.. don’t get me started on the smell! 🤮 By the way, that’s supposed to be a chicken sandwich. I called the location and they told me that I would need to drive up there after I’ve already paid Uber fees to have this delivered. I’m just blown away that whoever put that in my bag thought that was acceptable.

+1

Should be 0 stars on everything. First off i ordered same thing ive ordered for years.. chicken basket no fries extra toast ( sub fries for extra toast). The young man said we don't substitute. I said fine no fries extra toast. I don't want fries. Well, I pay they pull me over saying waiting on food. ( well that's a lie) after 8-10 mins its finally brought to the car. The girl said " You were mean to the guy taking your order, and hes new and in training". I said how was i to know that and I don't think I was mean. I said fine don't sub just don't put fries in there and give me extra toast. Its never been a issue for years.. this again kept saying how "mean" I was. Like geez get a grip. I wasn't mean she took it that way. Now we got home with food ( remember waited 8-10 minutes. Expected fresh food. NOPE. Not even hot. Look dehydrated and old. So my opinion is they pulled me over just so this girl could come out and tell me how mean and rude I was. Look her little girl I have 25 yrs in customer service andnu never talk to customers like that for no reason. Yall need mature people to handle issues not teenagers.

Went in, couldn't understand the guy at the counter. He talked so fast; not sure if he needs to be an auctioneer or what. Food was bland. I get it is fast food. But it was literally thrown together (falling apart burger) missing item from order due to being too rushed. Had to go back 3 times for fixes. Not coming back to this location!