Heather Janice

First off, I am extremely happy I made reservations because it was very busy on a Saturday afternoon. Understandably so. We loved the decor of the entire restaurant. Our server, Gio, was quick and attentive. My husband ordered the mac & cheese hot dog which he enjoyed. But the star of the show was the Italian stallion hotdog that I ordered. It was amazing. We also ordered the smores frozen hot chocolate. Also delicious. Perfect lunch spot for our weekend trip.

Natalie Herendon

Oh my gosh what a beautiful interior!! Not only was the restaurant stunning, but the desserts did not come to play! I got the birthday cake, and I was absolutely floored at the size of it!! My mom got the banana split, and hers was equally as hearty. The sizes alone were certainly worth the price, but the taste took it to another level. Both of our desserts paired with their white hot chocolate was nothing short of incredible. Please please please book a reservation, and treat yourself to a delicious dessert at Serendipity 3’s!

Victoria C

This was very underwhelming and not worth $18 dollars, didn't even taste good. If I knew the hot chocolate would come out I wouldn't get it. But gratefully the management was super understanding and allowed us to take it off as we only had one sip of it. The server was extremely kind and professional I have no complaints regarding my service with him. The kids portion ice cream was perfect . I enjoyed the grandmas chicken sandwich was amazing I added cheese to mine. My kids enjoyed the grown up Mac and cheese the hostess explained the kids Mac cheese and regular menu Mac and cheese are different. So we got that one. We had a really good experience here and would definitely come back one of the main reasons I would come back was managements understanding and the server being kind.

Mookie

Booking a reservation for this store was nothing short of a miracle. When we arrived, they had to make accommodations for the additional seating of two kids plus 6 adults. Please if you get the opportunity to book in advance do so. They get packed on a Sunday. Our waiter , Gio was exceptional. He knew the best recommendations for all of our dishes. He made sure the kids got there food first as they were the first to get antsy. All in all , with gigantic proportions we managed to take most of the food home. It was a birthday for my nephew and he stated "This is the best restaurant ever!" Success. In a way that's all we needed to hear. Adorable decor for the entire family.

+2

Saeatt Reed

You will get what you paid for. The amount of food you get on each dish is a lot. Would recommend ordering only a few things. Other than that I love this place. Would recommend coming more often to try out everything on the menu

Candace Washington

I had a great time! Randy, our server, is the ABSOLUTE best. Come enjoy Randy and the crew. And shout out to the manager for blessing us with a little extra something! I love this place! And now, I love Frozen Hot Chocolate! 🤩 A serendipitous adventure for sure! 💙💙💙💙

Samantha Cyr

We loved Serendipity!!! I made a reservation online about a week in advance, thank God I did. It was so busy! My husband and I and our 2 girls (ages 6 & 9) loved all our food and desserts! My husband got a bacon cheese hot dog and I got the truffle burger. Both amazing. We all had more fries than we could eat. We also got the frozen hot chocolate to share, and each daughter got 1 scoop of ice cream with a topping, which was also more than they could eat. Despite it being packed and needing a reservation, our food came out super quickly. I was really impressed by that. And our waiter, Leo, was SO friendly, which made the overall vibe amazing. We hope to be back next time we visit the city!!

Best time and our bartender was great! we are already on our second visit. The lavender haze was amazing.

I went in today to try the new Tyra banks ice cream. * warning * It's really hot, it burned my throat so I recommend waiting a little before enjoying

I went in today to try the new Tyra banks ice cream. * warning * It's really hot, it burned my throat so I recommend waiting a little before enjoying

I went in today to try the new Tyra banks ice cream. * warning * It's really hot, it burned my throat so I recommend waiting a little before enjoying

The food was good and the desserts were legendary!! Beautiful restaurant, friendly service and our food came out reasonably fast despite being fairly busy. it was an all around great experience!

The food was good and the desserts were legendary!! Beautiful restaurant, friendly service and our food came out reasonably fast despite being fairly busy. it was an all around great experience!

The food was good and the desserts were legendary!! Beautiful restaurant, friendly service and our food came out reasonably fast despite being fairly busy. it was an all around great experience!

Joseph is the (profanity removed)ing man !!!! The food was amazing, drinks delicious, and the crew was out of this world

I visited Serendipity on a Saturday evening. I had a reservation, so we were seated promptly. I thought it was fun how they celebrate birthdays--our table wasn't celebrating, but we saw other guest…

Impressive variety of both good and dessert, very generous portion sizes. A great meal for a celebration.

What a cute place!\n\nOn our trip to NY, we stopped by here after some omakase.\n\nMy husband is such a fan of this movie haha\n\nIt was warm.\n\nI just got serendip (hot coffee) but we also got a …

Super fun place! Adorable. We all loved it! Highly recommend!!! Make it a stop on your next night out for dish food and dessert!

This place is good I like the ice cream my sever was great amazing place. I love the high up seats and my feet get to hang.

Outstanding service and drinks were very good.....I would recommend. We would definitely go back for dinner.

Awesome atmosphere. The sundaes are huge! Big portions. So many choices on the menu. Something for everyone. Can’t wait to come back.

Girls night out hit all the way. Cute. Fun. And lifts everyone’s spirits. We walked in and were lucky to get a table. I’d recommend making a reservation.

Awesome atmosphere. The sundaes are huge! Big portions. So many choices on the menu. Something for everyone. Can’t wait to come back.

Awesome atmosphere. The sundaes are huge! Big portions. So many choices on the menu. Something for everyone. Can’t wait to come back.

Girls night out hit all the way. Cute. Fun. And lifts everyone’s spirits. We walked in and were lucky to get a table. I’d recommend making a reservation.

What a great place! Excellent food and service. Our server was polite and knowledgeable. A must visit! Was truly a unique experience

What a great place! Excellent food and service. Our server was polite and knowledgeable. A must visit! Was truly a unique experience

What a great place! Excellent food and service. Our server was polite and knowledgeable. A must visit! Was truly a unique experience

The host and bar tender at the entrance were super nice! Our waiter, Dillon, was amazing. The food came out in a timely manner. The place is a vibe. Different than the other location and just as fu…

The host and bar tender at the entrance were super nice! Our waiter, Dillon, was amazing. The food came out in a timely manner. The place is a vibe. Different than the other location and just as fu…

Still one of the best places to get dessert in the city. Best atmosphere for kids! So pretty since the Reno in 2020 and plenty of GF options for those with celiac.

Still one of the best places to get dessert in the city. Best atmosphere for kids! So pretty since the Reno in 2020 and plenty of GF options for those with celiac.

it was amazing, love the atmosphere very cheerful, amazing food and quite big portions, very good service and very helpful waiters

The atmosphere was great! We love coming here as a family! The desserts are big enough to share and reasonably priced for the portion. wait time is never too long and the staff is very nice and f…

Love this place. The frozen hot chocolate is a must. The simple classic one is perfect. We tried to get reservations a week or so ago but could only get two at a time so we sat two separate tables.…

The atmosphere was great! We love coming here as a family! The desserts are big enough to share and reasonably priced for the portion. Wait time is never too long and the staff is very nice and fri…

Great service, very friendly and funny. Delicious food can’t wait to come back next year!! Recommend the salmon or Mac and cheese

We stopped for a drink and app while walking through the city. No reservation but the hostess was able to seat us immediately. Extremely welcoming and cute place. Service took a little bit but was …

Boston Ma

This place is great. Went here for my birthday. Love the vibe, the decor is amazing, especially during the holidays. Service is always great. Drinks were good, food hmmm not a fan. But the dessert was amazing. Definitely will come back. We booked a reservations.

Our Own Path - Kassie and Rick

Food is fine with very large portions, but the frozen hot chocolate is the real star. Fun, nostalgic atmosphere and a classic NYC experience that is worth visiting at least once.

jymer1102

It was so filling, the staff were very nice, and I got a souveneir spoon with my frozen hot chocolate, which they are famous for. Everything was so overpriced. They had a Golden Opulence Sunday that cost freaking one thousand dollars! I would love to try it sometime, I just don't have that type of money. It was very good though. If you get the frozen hot chocolate, I recommend eating the hot chocolate part, the whipped cream is so thick and filling.

Walked in to a darker type of entry and waited at the unattended front desk. But very clean and calm place. \n\nAfter 1 min someone came, and seated our family of 4 for our reservation 8:30pm. Esta…

I counted at least 4 menus,one menu for hot chocolate,the other for entrees and the other for tea and tea sandwiches which was really cool by the way,I was overwhelmed with the selection but I se…

Walked in to a darker type of entry and waited at the unattended front desk. But very clean and calm place. \n\nAfter 1 min someone came, and seated our family of 4 for our reservation 8:30pm. Esta…

Great service. Boom boom shrimp was AWESOME but the chicken sundae we had was overcooked and kind of underwhelming.

Make reservations. Good food ,good service, good atmosphere for our family girls trip.

Make reservations. Good food ,good service, good atmosphere for our family girls trip.

Great food & beautiful inside. Pretty fast service. Made a reservation, had to wait a little to be seated though. Keep in mind minimum $19 spend per person !

The ice cream and cakes were delicious but the staff left a lot to be desired. I was so looking forward to going, but the staff were rude and unfriendly. I wouldn't be going back in a hurry!!

The ice cream and cakes were delicious but the staff left a lot to be desired. I was so looking forward to going, but the staff were rude and unfriendly. I wouldn't be going back in a hurry!!

The ice cream and cakes were delicious but the staff left a lot to be desired. I was so looking forward to going, but the staff were rude and unfriendly. I wouldn't be going back in a hurry!!

Fun and cute decor, lots of space, nice staff, awesome desserts! The ice cream sundaes are crazy and cool with a massive selection!

Fun and cute decor, lots of space, nice staff, awesome desserts! The ice cream sundaes are crazy and cool with a massive selection!

Go in for an over the top dessert and don't expect fine dining. The ice cream was good and very large (two adults and two children shared one banana split). The fries were also a really big portion…

Food and dessert were just ok. The staff and service were the highlight. Went here for my birthday and yes they charge an extra $3 for putting a candle on your dessert. However, I was able to be seated immediately even by showing up 30 mins early to my reservation.

Hong Lee

I booked a table at the Serendipity 3 Upper East Side restaurant for dinner on my wife's actual 60th birthday this evening as we really enjoyed our last visit there 10 years ago for her 50th birthday. Although we arrived 20 minutes earlier than our 5:15pm slot that I'd booked online, we were shown to a table within a few minutes. There's very little space between tables in the very small & cramped restaurant, so don't expect any privacy as we could clearly hear and follow the conversations of the diners on both the tables either side of us. Our super friendly server Randy asked if we were at the restaurant for any special occasion and my wife told him it was her 60th birthday without realising I'd already put all this in the 'what's the occassion?' section of their online booking form. He also asked if we had any allergies, which again I had already said we had none in the 'Any allergies or restrictions?' section of their online booking form. So clearly the servers don't see or don't bother to read the information provided online by their customers, rendering it a complete waste of our time!!! The birthday girl had the American cheeseburger with fries, which was OK. I had the Grandma Holt's fried chicken sandwich with a pot of tea. The fried chicken was a bit dry, the bun was a bit stale and I found the fries to be a bit too salty. My wife was really looking forward to the superb peanut butter cheesecake dessert we enjoyed sooo much on our last visit. However, it was no longer on the menu so she had to settle for the Ultimate Creme Cheesecake, which came with side servings of hot fudge & strawberry sauce. Our fabulous server Randy put a candle on the top of my wife's cheesecake, lit it and encouraged everyone in the restaurant to sing happy birthday, which made her feel special. Whilst we were dining in the restaurant there were 4 other people celebrating their birthdays as well. There's a photographer at the restaurant now, who went around every table taking photographs of customers and returning later trying to sell commemorative prints, which I found a bit tacky and touristy - not something I'd expect at a high end restaurant. The decor in the restaurant looked very tired and we certainly didn't enjoy our meal there this time, compared to our exceptional experience 10 years ago. I feel sadly it's more of a tourist trap now, feeding off the embers of its former glory days, which have long gone. We didn't have any alcoholic drinks with our meal and I left feeling the $100 we spent there could have been better spent in one of the hundreds of exceptional restaurants in NYC for the special occasion of my wife's 60th birthday.

+3

30 dollar hot dogs. Crap food. 30 dollar ice cream. All of this while waiting for two hours with sugar high kids bouncing off the walls. yelling........lots of yelling. Oh and the worst parents thi…

Heather Krueger

This is a no. We had sundaes- mine was peanut butter and fine. The ice cream was essentially melted before it hit the table. But the big issue is that my daughter was on her hands and knees sick within an hour of leaving. Turns out the chocolate cake is known for causing food poisoning. So $85 for two sundaes and a soft drink later she was scarily sick. It’s all over Reddit, so it’s on me for not doing research. Atmosphere is fine. Super hot inside and very overpriced. Look for a non tourist trap for good food, and there are desserts all over the place. If you want a photo op, go for it.

Robin Seay

Food was mediocre at best. Everything on the menu is significantly overpriced for the quality of what you get, especially when we didn't finish 1/3 of our food because there ended up being a mouse running around our table. The star of our visit was our amazing server Gio! He was so friendly, served with a huge, warm smile, and was hustling the whole time. 10/10 recommend Gio!

+1