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Chick-fil-A
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Cleburne

Chick-fil-A

★★★★ 4.3 · 102 reseñas

En Chick-fil-A Cleburne, te damos la bienvenida a un espacio donde el sabor y la calidad se unen en cada bocado. Somos conocidos por nuestros deliciosos sándwiches y nuggets de pollo, elaborados con ingredientes frescos y un toque especial. Ven a disfrutar de una experiencia rápi...

Chick-fil-A

Chicken · Cleburne

4.3 · 1,023 ressenyes Google
www.chick-fil-a.com
Yelp 2.5 (36) Uber Eats 4.8 (16)

Sobre Chick-fil-A

En Chick-fil-A Cleburne, te damos la bienvenida a un espacio donde el sabor y la calidad se unen en cada bocado. Somos conocidos por nuestros deliciosos sándwiches y nuggets de pollo, elaborados con ingredientes frescos y un toque especial. Ven a disfrutar de una experiencia rápida, agradable y sabr...

En Chick-fil-A Cleburne, te damos la bienvenida a un espacio donde el sabor y la calidad se unen en cada bocado. Somos conocidos por nuestros deliciosos sándwiches y nuggets de pollo, elaborados con ingredientes frescos y un toque especial. Ven a disfrutar de una experiencia rápida, agradable y sabrosa, ¡te esperamos con los brazos abiertos!

Què diuen els clients de Chick-fil-A

The Chick-fil-A in Cleburne receives mixed reviews. Many customers praise the friendly and efficient service, highlighting the staff's positive attitude. However, there are frequent complaints about slow service, incorrect orders, and inconsistent food quality, including cold food and missing items.

Plats populars

Spicy Chicken Deluxe Chicken Tortilla Soup Chicken biscuit with pepper jack parfait

Ideal per a

Famílies Ràpid

Tip: Be sure to check your order before leaving to ensure accuracy, as missing items and incorrect orders are a recurring issue.

Services

📶 WiFi 🅿️ Parking 🚗 Delivery Accessible 🌅 Petit-déjeuner 🍽️ Déjeuner 🌙 Dîner Coffee
🎯 Casual 👥 Groups

Què veure a prop

Yellow Jacket Stadium
Patrimoni
A 498m

Yellow Jacket Stadium

edificio

Veure detalls
Joiner-Long House
Patrimoni
A 738m

Joiner-Long House

edificio

Veure detalls
J. E. Standley Park
A 745m

J. E. Standley Park

parque

Veure detalls
West Buffalo Creek Linear Park
A 758m

West Buffalo Creek Linear Park

parque

Veure detalls
P.D. Lacewell Park
A 838m

P.D. Lacewell Park

parque

Veure detalls
John S. Butner Park
A 972m

John S. Butner Park

parque

Veure detalls

Dades de Wikidata

Explora els voltants de Chick-fil-A

Chick-fil-A es troba a Cleburne, envoltat de llocs d'interès cultural i històric. Aquests són alguns dels punts més destacats als voltants.

Patrimoni Històric

  • Yellow Jacket Stadium (A 498m) — historic stadium in Cleburne, Johnson County, Texas, United States Monumento histórico grabado de Texas
  • Joiner-Long House (A 738m) — historic place in Cleburne, Johnson County, Texas Monumento histórico grabado de Texas

Parcs i Jardins

  • J. E. Standley Park (A 745m) — undeveloped city park in Cleburne, Johnson County, Texas, United States
  • West Buffalo Creek Linear Park (A 758m) — city park in Cleburne, Johnson County, Texas, United States
  • P.D. Lacewell Park (A 838m) — city park in Cleburne, Johnson County, Texas, United States
  • John S. Butner Park (A 972m) — city park located in Cleburne, Johnson County, Texas, United States of America

Dades de Wikidata

Preguntes freqüents sobre Chick-fil-A

Chick-fil-A es troba a 801 W Henderson St, Cleburne, TX 76033, Cleburne.
A prop de Chick-fil-A es troben llocs d'interès com Yellow Jacket Stadium, Joiner-Long House, J. E. Standley Park, West Buffalo Creek Linear Park.
Chick-fil-A ofereix cuina chicken.
Chick-fil-A té horari d'atenció. Consulta el perfil per horaris actualitzats.
Chick-fil-A ofereix els serveis següents: menjar al local, per emportar, lliurament.
Els plats més recomanats a Chick-fil-A segons les opinions dels clients són: Spicy Chicken Deluxe, Chicken Tortilla Soup, Chicken biscuit with pepper jack, parfait.
Chick-fil-A és ideal per a famílies, menjar ràpid.
The Chick-fil-A in Cleburne receives mixed reviews. Many customers praise the friendly and efficient service, highlighting the staff's positive attitude. However, there are frequent complaints about slow service, incorrect orders, and inconsistent food quality, including cold food and missing items.
Be sure to check your order before leaving to ensure accuracy, as missing items and incorrect orders are a recurring issue.
1,023
Ressenyes

Opinions de Chick-fil-A Cleburne

4.3
1,023
5★
72%
4★
10%
3★
6%
2★
3%
1★
9%
Ressenyes (102)
C
Corey Jones

When it comes to fast food. CHICK-FIL-A has it down. There can be a line a mile long and still get in and out faster than if you were the only person in line at Whataburger. Food is always warm and fresh. Never had bad service. (Might be bad I can drive up and they know my by name now)

S
Sharon “Sherri” Leal

Just went through Chick-fil-A in Cleburne. Incredible service at the drive-through and again at the drive-through window. This company goes above and beyond!

M
Michelle S

Always polite and ready to get stuff done! It would be awesome if this location would offer crispy fries, though. The fries are rarely so fresh that they are crispy and crunchy, so we usually order just nuggets and sammies.

M
Missy Molina

Mark is awesome. Very kind man and super fun to chit chat with

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Tessa Taylor

i go there almost every week. the food is delicious. i work in fast food myself and hate when people come to the restaurant 15 minutes before closing. since i do work fast food i get out a little before 10. i head my way to chick fil a and do a curbside order. they are always nice about it even though they have to walk outside in the dark a few minutes before closing. the chicken strips are the best(:

W
Winona Gumshoe

First chick fil a experience, it was excellent. Great food, I had the chicken wrap with mac and cheese instead of fries and it was better than average mac and cheese. The kids meals were great; well packaged for kids and well proportioned. The waffle fries were good and the fresh fruit is a really nice option instead of just fried foods.

T
Trent McAlister

Good food, served quickly and correctly.

E
Emily Hicks

Sonic is Sonic...fast service, good food, decent price. At this particular location they have always prepared my order to order - no issues. Will return when the craving for a banana hot fudge sundae hits!

A
Augustine Alvarez

Having dinner with my son and my puppy it is awesome and a beautiful day. Great place to eat.

L
LōS G (StonyHawk)

Never had Chick-fil-A until this one came to town. Now this is my favorite place for breakfast and lunch! Speedy service through the drive-thru. The employees are ALWAYS super polite. The food is always amazing!

L
Leora Tiede

I took my kids inside, we usually use the drive thru. They loved the play area even though it seems quite small inside. The food is great and fresh as usual and the cashier was cool and friendly.

J
Jason Simpson

Clean atmosphere, friendly staff,good price.

C
Chad Meredith

Chick-Fil'A's are known for their quick drive throughout but this one is extra fast. Barely had enough time to finish writing my review lol. Plus, they have a little refreshment tent thing for their employees. That's cool.

N
Nathan Drambareanu

The food was fresh and great. I did a curbside pickup and the service was quick. The curbside traffic could be better if the flow of the drivethru traffic gets changed a bit. Other than that, I will be back and support this business. Thank you for everything.

K
KeysMichelinReviews

To start, there were 20 of us and it was getting pretty close to their closing time. We had just finished a match against another school and got hungry so we went to Chick-fil-A. They let us order and eat there. They were really nice and got all of the orders done really fast. The food was great. I got a spicy deluxe meal and man that hit the spot after hours in the 100+ heat running around. Great location and overall a great company. Thank y’all so much!

G
George

Polite staff and clean dining area on par with other locations. Grilled chicken sandwich is now north of $7. Not sure whether prices at this location is higher than average.

B
Bill “Catman” Cat

Clean restaurant. Young friendly staff. It's nice to see the younger generation get out and work. Closed on Sundays. Good food, and service. Quick service in the drive through as well. Spicy chicken sandwich is my favorite. Along with the waffle fries. The chicken tenders are tasty as well.

A
Aaron Smith

Freaking awesome people good food great combination

S
Sarah Peterson

I take my son here to play and I can enjoy reading a book or journaling. They've always been so nice and attentive every time I go here even with my son who goes up with the receipt for his ice cream. Food is always great so definitely no complaints there. They've never messed up an order and the place stays very clean. I think the team is doing a wonderful job and I wish them all great things to come!

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steve stevenson

Was clean and fresh. Always have had luck at all chick filet locations with exception of the Granbury tx location. Eaten there 2 times and threw sandwich away. This location is awesome

J
Jessica Dennis

The staff is so nice and always always always hustling. Great customer service every single time. It’s truly appreciated. And love that they aren’t stingy when they give you sauces. Sauces are everything!!!! Keep up the good work chick fil a

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William Nobriga

Chick-fil-A is awesome everybody knows it but I'm going to continue still giving it four stars for atmosphere since they won't open on Sundays. I understand why they don't but for some reason that's when I get my biggest cravings. Service is good parking was great another great Chick-fil-A

F
Francis Tucker

This is the best Chick-fil-A around! Everyone is very nice and professional. Today’s visit was amazing!

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sidhu rao surya

As always, Chick-fil-A never disappoints. Extremely delicious meals, friendly staff and pleasent ambience.

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Cash Caperton

Ian, the manager(or should be one if he isn’t) is a legend at customer service. I went there with a soccer team and he made the loud large semi obnoxious group feel welcome, even remembering everyone’s names. I would come here for Ian alone.

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Megan Malone

Ian is the super nicest dude! Very caring ☺️!! bringing being personal with your community back to the restaurant industry! This guy gets it 🤘🏻

L
Lady Ghost Hunter

They are always helpful and get you in and out fairly quickly. The traffic directions on this particular Chic fil A is a bit weird but Henderson is a pretty busy road

T
Tommy Bledsoe

The food quality is usually pretty consistent and the service is even better. Always fast and respectful employees.

A
Aquiles Arrieta

I don’t usually leave reviews for Chick-fil-A because the service is always good—but today definitely deserved one. Caden was incredibly well-spoken, professional, and carried himself with poise, even while being completely slammed. You could tell he genuinely cared about every customer, and he kept things moving with a great attitude. Hats off to him and the team—solid work under pressure!

That's Tonya
That's Tonya

Service was quick and friendly. What I ordered tasted great just as it should at any chick fil a restaurant. Thanks see you again soon 🩷✌️

RustyRC83 Rc
RustyRC83 Rc

Chick-fil-A, no matter the location always has the best service! Sure you may have one employee who isn't the best of the bunch but I have never had a bad experience!

Inner City Day Dreamer
Inner City Day Dreamer

I only eat the Spicy Chicken Deluxe. Its the only thing I've ever ordered. Somehow, (and this is not exclusive to this particular chick fil a) every time I have ordered it this year I have been handed something different. Today was one of those bad days where everything that could go wrong did, I worked a 10 shift overnight. My car overheated. Shark week started out of the blue (girls know) and of course, craving a Spicy Deluxe and finally being awake past breakfast time, I stopped by Chick Fil A.... ordered through the drive through, got home, FINALLY sat down.... and found a grilled chicken sandwich. I'm convinced this is a universe thing not the stores fault. I called, and the manager answered immediately, I asked if he could just please have a hot Spicy Chicken Deluxe ready for me and he did. I made it back and was given the right sandwich. My day has finally turned around lol I appreciate the sincerity, professionalism and compassion so much. It was a bad day but it's all better now.

B Shamlin
B Shamlin

Very clean and efficient Chick-fil-A. Love the food, always fresh, so no complaints

Cheryl Reynolds
Cheryl Reynolds

Everything was excellent. The staff were friendly and efficient. Order was up quick and brought to our table with a smile. We got a free refill on our drinks. The whole place was run very well with great heart and pride in a job well done. One of the staff walked around asking if everything was good. They appreciated the feedback om anything and everything. This was our first experience in Chick-fil-A and we know why it was so busy. Great food. Great service and wonderful atmosphere. Well worth the time and price.

michael loftis
michael loftis

Everything was just wonderful!! I can not say enough about the team members and their friendliness and the way they made me feel immediately at home. God bless them all. You can tell they love what they do 🙏 ❤️

L
Lorie Means

Employee Karri was so very pleasant .She was patient and kind by assisting my company orders and helping me with mine. I truly appreciate Kerri help and her customer service. Before leaving , I had one more purchase, a special item for a family member . Maybe a manager with a pink shirt with little designs on it ? I do not know his name, except I do recall his shirt being super tight . He was in need of a safety pin to fix his shirt , I would have offered one, but he was rude or grumpy with no customer concern nor care in his attitude...one apply destroys a tree. :( A great experience to a frown .

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Jared

My French fries didn't seem fresh and they got cold by the time I got home. I live less than a mile away. Other than that, this place rocks! I Highly recommend it! 😁

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Warren Adams

I only give 4 stars because it's not cuisine prepared by my favorite chef in a lavish restaurant. Otherwise, they do fast-food better than anyone. Now 3rd largest fast-food chain and private owned.

B
Bambi Bamber

Love chic filet BUT what is up with the drive thru ? Why don’t y’all have anyone outside taking orders. Like does not run smooth like most of your other locations Food is good

E
Elizabeth ROXANNE Eldridge (ROXI)

There was no line. We were surprised they were open this late it was near 10pm but thankful they were. My Spinach wrap and husband's Chicken Deluxe sandwich were great 👍. Fries could have been more fresh.

M
MikeMac

Would have been 5 stars if it weren't for the weird parking lot entrance.

D
David Holcomb

For fast food, it’s pretty good. However, this location does not live up to the chick fil a standard that we all know and love. Very slow compared to other locations, and orders are often times incorrect.

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Jarmcc11

Not a fan after the breakfast menu goes away, but the breakfast was delicious and friendly staff

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Troy E.

It was pretty good. It was as consistent and good as any chick fil a is, and the staff were very nice. Only reason it's not 5 stars is that this location doesn't have chicken-free (vegetarian) cool wraps like some of other locations have. I ended up getting a chicken-free southwest salad instead

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James Ray

Exactly as expected. Clean and efficient. Fast and convenient.

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Sean Clark

I will say, the food and service here has been EXCELLENT. The parking situation...that's another story. One of the worst Chick-fil-A lots I have ever been in. Good luck finding spots during lunch hour.

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Hold ya Horses

People are nice there Just wish portions matched the pricing But what can you expect in a recession

D
Dutch Coby Eason

Hey the sandwiches are good, waffle fries ok. The drive through line is a joke . Can't do more than 3 stars chicken & pickles on bread. If you haven't eating there you probably should at least once

K
KH

Food is usually decent, but most other CFAs allow you to order lunch before 10:30. I don't even mind waiting an extended period of time. They're also pretty stingy with rewards, whereas i'm constantly getting them from Waco and Burleson CFAs.

S
S Van

Leave it to Cleburne to screw up ChickFilA. CFA is the best fast food I stop at across the country. Hands down the best customer service. Never had an issue, even in Waco LOL. Stopped by Cleburne store maybe 10 times since they opened (closest to my home). They have screwed up my order 3 times. Today left out a sandwich and substituted spicy chicken on a breakfast sandwich. At least they are friendly

A
Amy W.W.

I didn't order anything. Went hoping to get breakfast to go, but breakfast ends at 10:30 am. I wouldn't expect them to change for me. Left for a breakfast option. Great customer service, though!!

A
Ashley M

Went through the drive-through, And the girl who took my order, saw my dog with me and told me to ask for a pup cup at the window when I received my food. When I got to the window, I said hey the girl who took my order told me to ask for a pup cup for my dog we just got done with a little run, The manager seemed very confused and the manager at the window came by and snapped, “ No, we don’t do that” I replied OK, no problem sorry guys, And the manager replied again, “ No, we don’t do that, Sorry” A very snippy tone like he was annoyed that I even had the audacity to ask one of his employees told me to ask for one. I got my food and left and upon getting home my Grilled chicken nuggets Looked great, But my kale salad barely had any actual salad in the container. I just expected better for their food and service

V
Viola T

I got a deluxe chicken sandwich. There wasn't much flavor and I think the cooking oil needed to be changed. The waffle fries were not cooked completely and had very little flavor. Service was good. The food did not meet expectations.

K
Kerry McIntyre

Probably the slowest, most inaccurate Chick-fil-A I've ever been to. The food is good but our order was wrong, TWICE during the same visit.

M
Melissa Tenery

I love Chick-fil-a, but this one is always missing stuff in my orders, & some of the workers have attitudes, it’s frustrating. We are friends with the owner of the one on Walnut Creek in Mansfield & they are always on point, I wish this one would just get on board.

Deno
Deno

Very slow service for a chickfila but still the same quality and professionalism I've come to expect from the chain.

Toxic Cat
Toxic Cat

Don't think I'll be getting a sandwich any time soon!! Bun was dry and old. Fell apart and crumbled, trying to eat my sandwich! The chicken was good though.

M
Matthew Reynolds

Recently this location has been struggling. When dining in, tables are mostly dirty in the evenings. This morning, ordering food curbside, after waiting 20 minutes, I found my food waiting in the “mobile order” bin, cold. After waiting 5 additional minutes to talk to a manager I couldn’t get anyone to acknowledge my presence and left.

T
Tippi L

This store is simply not like the Burleson one. They constantly leave out ketchup, I quit ordering the larger fruit cup because they never got it right. And today the nuggets you could tell were old. The people are nice, but the Burleson one is just better.

A
A N

I LOVE chick fil a. But this one in Cleburne is an exception to all good Chick Fil A restaurants. Super slow, incompetant staff... no one actually cares. I ordered a 12 piece grilled nugget and got 9. Someone needs to tell the kids working there that they actually need to count them. Its far too expensive to only get a portion of your order.

H
Hannah Bailey

Food is always good whenever they give you the correct items, which doesn’t happen often. Slowest line ever. What’s the point of 2 speakers if only one of them is getting answered quickly?

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Katricia Lopez

Girl who took my order was outstanding I get to window and pay, Employee Tristyn gave me drinks I hand them to my passenger, she spilled some on her shirt so starts hysterically laughing Tristyn turns (I’m sure thought we were laughing at her) walks away and goes to grab food Comes back slams bag of food onto my window ledge, I was like wow 😳 I say is that all, she nods so I say thanks. She says nothing So I drive away I called store manager immediately cause it’s Chick Fil A and their supposed to have happy moods

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Graisen Holt

Getting tired of ordering large fries, and not receiving large fries. The food is also going down hill. Will continue making the drive to burleson for good chick fil a.

T
Thumptastik

Chick-fil-A Cleburne is going to have to step up their game to compete with the new growth happening in Cleburne. They workers are friendly but the Service speed is slower than molasses. I waited 15 min for a simple order for 2 chicken biscuits. In Arlington or Mansfield they would have had them ready by the time I got to the window

M
Mary

This location is really slow. The accuracy of the orders seems to be an issue!

Lisa Raulston
Lisa Raulston

I ordered Chicken Tortilla Soup. I got chicken noodles soup with saltine crackers. Very disappointing because I did not get what I ordered. In addition I paid over $5 for 3 teeny, tiny, seriously overcooked, dry chicken tenders. The worst food ever. I will not return to Cleburne Chick-fil-A. Burleson does a much better job.

C
Chet Mears

First off, I just want to say I'm a huge Chick-fil-A fan. It's awesome! Unfortunately the cleburne location is not holding up what has become the Chick-fil-A standard. We have been here about 6 times since they've opened, and there has always been a tremendous wait time in the drive through, which we all know is not normal for Chick-fil-A. I know you have to wait, but I've never set in any Chick-fil-A drive through line for more than 30 minutes, even when the line is wrapped around the building. They constantly forget things, which is understandable to an extent, I'm not going to get bent out of shape over forgotten condiments. But then this last time we go and we have to scream our order in over the intercom because the girl couldn't here us I guess then we get to the window and she hands me our drinks in a carrier as she's spilling them over the side and instead of wiping them off she continues to hand them to me while they spill out. Then we get home and half our order is missing, as well as our straws and condiments that we asked for twice. So needless to say the Cleburne Chick-fil-A is a serious stain on Chick-fil-A's reputation. We live here in town, and I will be driving to burleson for Chick-fil-A before I ever go back to this joke of a place!

E
Eric Jones

I have no issue with the food or the chain. My complaint is that the kids having to stand out in the sun is not only not necessary, but it is annoying & inefficient. They could be inside doing other things & taking orders from a headset. I don't need them to stand by the menu & manually take the order. I don't need them to tell me to follow the car ahead of me. Stop this madness. It's annoying.

M
Marilu Colorado

ordered a spicy deluxe w/pepper jack cheese and it came with no chicken patty like how does that work? smh and i also ordered everything large but they gave me everything small/medium. however, they were really nice and sweet so that’s the only good thing about it.

B
Billy Clark

Why does every fry ordered from Chick-fil-a turn out limp,cold. Years ago I worked at a Chick-fil-A, and we never,never severed cold limp fries. Maybe it's for the elderly community. That's how fries are served in nursing homes. Why can you go anywhere else an get hot crisp fries?

s
samantha edsall

Absolutely disgusted by the service and management!!! My mom ordered a shake forgetting to ask for no whip and cherry. She kindly asks them to take off the whipped cream resulting in the employee taking it back, putting her hand in the shake, and scooping out the whipped cream. They handed the shake back to my mom as if her hand was not just in her food/ drink. My mom informed the manager about this, he laughed and then handed her a dessert coupon as if it was no big deal and sent my mom on her "merry way". What kind of service and management is that? Disgusting! They need to be checked for not following regulations and food safety procedures and protocols.

M
Michelle Sánchez

To start off, we walked in and no one greeted us and it took them a while to come to the register and tend to us and a couple other customers. Then turns out they have a policy where if they mess up your order you only have a week to claim it, unlike canes where they let you come back anytime, like the guy told me when I called they had messed up. Then we ordered just a sandwich and it took them over 30 minutes to get it to us. The staff was not as nice as they have been at other CFA restaurants. The lady that seemed that she was in charge of the inside of the restaurant paid more attention to her Apple Watch than the people coming into the place. Worst cfa experience ever.

l
logan white

Super frustrated with Chick fil a in Cleburne! We came in to town to have lunch with our niece and we got her a kids meal and they said that they dont do fries until 10:30, it was 10:15 and we asked if they could make an exception and they said no. The girl at the register said that “McDonald’s doesn’t do it either”. Well that’s why I came to CFA because they are different and usually are more than happy to accommodate people but not in Cleburne! It sucks that they aren’t able to work with people! Never coming back to this location!

M
Melissa Batterton

Went to Chick-fil-A when they opened at 8am for breakfast. Waited in drive thru for 26 min and was asked to move. Everyone behind me getting their food. Me still waiting. The manager comes out and explains that my card was charged for the order behind me and I would be refunded back for their $14.37 order, it will take 2-3 days. Didn’t offer anything for the error. Still no refund for the additional order. Called corporate who said the store managers have 2-3 days to call me back. No call back. I called the store this morning and spoke to Jordan, who said that she was sorry and that I would need to call my bank. So at this point I have been inconvenienced and they have still yet to offer me anything for my inconvenience other than an I’m sorry. I even gave her the chance to make it right on that phone call. Nope nothing other than I’m sorry you will have to call your bank. Super frustrating and they don’t care. I’ve never been treated like this at other fast food places. They at least try to make things right. Terrible place to go in Cleburne.

H
Heather Kunert

The service here is ridiculously horrible & slow, there is no consistency and the staff is not friendly at all! They rarely include a fork with a salad or grilled nugget order, I've been told they cannot make the fries extra crispy, most of the time the fries barely seem to even be cooked. Curbside orders should be on a first in first our service yet I watched 6 people who arrived after me get their food before me. Just ridiculous!!

B
Blair Jackson

If I could rate my experience with zero stars I would! Reasons: 1.) My deluxe chicken sandwich and fries were given to me cold!! 2.) The chicken also smelled spoiled and old... I ended up throwing it in the trash!! 3.) The lemonade tasted like lemon water. This was honestly a waste of my money and by far the worst experience I've ever had with Chick-fil-A.

S
Sarah Preston

I ordered a gluten-free bun and I paid for it and they didn’t even put it in bag so I didn’t get my gluten-free bun with my sandwich The last time I came to Chick-fil-A, they gave me a medium fry, not a large when I said a large This Cleburne branch is getting worse and worse

B
Ben Adams

The last 2 times I've gone I've asked for my usual order 12 nuggets with a large frie and a diet coke no ice, yet they have managed to messed each time

E
Edward Soltys

When you go to a Chick-fil-a you expect to have a good meal and to be comparable to other Chick-fil-A's. Had my order made wrong. They fixed the error but the chicken sandwich they gave me was extremely fatty and almost as thin as the slice of cheese on the sandwich (mostly breading). I think the franchise is losing their quality of good and consistency.

s
skud leatherface

At least it's warm... aside that it's always wrong weither it's a forgotten item or leaving pickles on. The drive thru is sssslllllloooowwww. You would almost be faster just driving to the burleson location. At least there they make it how you ask it to be made and make it lightning fast.

J
Jennifer Molock

Caution!! I don’t even want to give 1 star. A server at this establishment does not wash their hands or the food was undercooked. I just spent the last week with food poisoning and the food I ate here and one other item at home that consisted of nothing that could spoil. I don’t wish this on anyone.

M
Marcos Savage

Paid almost 40 dollars in food, and needed some change for a 20, cashier at the window was friendly enough to do it until her manager rudely said no. 8/20/2025 6:45Pl

A
A Kta

I never complaint but today was the worst experience they drive thru is packed and I waited to only get a chicken strip meal and I have to wait 10 minutes to get in and 10min parked - I was helped by Vicky I asked for a refund and when she went to her window she started laughing at me.

E
Edward Kaleb Talamantez

Not sure in what capacity that its okay for an employee off the clock to go behind the counter and make their drinks.

C
C T

Ordered two meals with there fries and a cup of soup on the side I got one fry and the cup of soup they don’t pay attention and when I told them about it they said they only charged me for one fry so I had to pay 2.90 for additional fry

L
Laura Hirth

We ordered two biscuits right before breakfast for carry out. There’s no reason not to leave an order out for AT LEAST an hour. We got there 40 minutes later and they had already thrown them out. I called about it, and they told me to come back — that they would take care of. We get there the next time, to find out there’s this whole process. That the guy I talked to should have taken our names, put it in the system. It was just a really bad experience. We never complain, even at times when we should have. We’re not trying to get free stuff, and to be made to feel that way, when we’re just trying to get back what we lost? This chick fil a just sucks in our experience.

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Neil Thomas

Terrible experience at this Chick-fil-A. Dirty tables everywhere, garbage cans didn’t have liners in them, and none of it was corrected while we were there (kids even played in the play area).

D
Delia Ramirez

Food good. Not as efficient as other chick fil a’s. Drive thru veryyyyy slow.

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R. Bowlen

It's extremely unfortunate that I've got to write a negative review for Chick-fil-A. I have been a Chick-fil-A customer for over 20 years. I have visited locations all over this country. Never once have I been told that they would not do the lunch menu at request during breakfast hours... Especially 6 minutes from the 10:30 conversion to the lunch menu. I've attached an image showing the time. It took me 4 minutes to start this review. Absolutely ridiculous. Do better. Edit: On reading other reviews it appears that this location just has a failure to learn. There have been multiple complaints for similar issues. When one person tells you something, you can ignore it. However, when you hear it time and time and time again... maybe it's you that's wrong. I strongly encourage corporate to step in because this CFA is getting it very wrong and hurting the brand by upsetting lifelong customers.

K
Kerri Brown

Besides the drive thru being notoriously slow the customer service is horrendous!! On a recent visit I ordered a large fruit cup that was not even a quarter of the way full, you could see the bottom of the cup. I called and was told that they would replace it on my next trip. 8 days later I went by and asked about getting it replaced when I placed my order. I was told that they only will replace it for 7 days. I was not informed that it had to be within 7 days so that means I paid 6.00 for nothing. I even called later to verify with the manager. I will not darken the doorsteps of the Cleburne location again.

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Michael B. Johnson

Nasty rugs hanging on seat cushions and tables during dining hours. Employee took one down but never cleaned the seat or the table top! :/

braxton carroll
braxton carroll

The level of service and how long it takes to get simple drive-thru items at this particular location is absurd. I drive all over DFW for work and can confidently say that I avoid the Cleburne location as much as possible. It takes forever to get your food, there's never anyone proactively taking orders ahead of the speaker, sat in line for 15 mins this morning waiting... With everyone else ahead of me. Line didn't move for a full 7mins of the 15 Mins. Maybe instead of radio stations setting up tents out front, the owner could get help to train the staff to better function like every other location!!

Ashley Mobley
Ashley Mobley

Historically every Chick-fil-A is pretty good the people are nice ......not Cleburne they never get my order right ,I just got a parfait that I love so much with no strawberries ,called was told that there's a strawberry shortage. maybe mention that whenever I order it.Then was told by the manager oh well I just need to add that into training!! No it's common sense if you're out of strawberries and somebody order something with strawberries say hey we don't have any strawberries would you like just blueberries! it's not that hard and it's not that serious it's strawberries but come on staff is rude thing about it is people are still going to go cuz it's Chick-fil-A but they shouldn't

Morgan Kyler Peterson
Morgan Kyler Peterson

Unfortunately the Cleburne Chicfila really doesn’t meet usual chicfila standards. They are incredibly slow, and never seem to get the order correct and I am often missing things from my order.

Will
Will

They did not give me the grilled chicken in my sandwhich. No chicken at all just bread, cheese, and vegetables.Drove all the way home and was disappointed. Wouldn't refund my order over the phone.

Eleanor Hinton
Eleanor Hinton

Ordered inside to go and instead of calling my name to get order, it was placed in the order pickup area like it was a DoorDash order. Only employee that helped was Chloe who seen us waiting for over 10 minutes. Food is now cold and not fresh. Employees too busy carrying on personal conversations and horseplay instead of making sure guests get their order. Even the cashier who took the order saw us just standing around. Just terrible service today without it even being a rush inside or drive through

Julie Hernandez
Julie Hernandez

Terrible experience. Waited almost 30 minutes in line just to get home and realize half my order was missing. Called the manager and he acted like it was my problem — super rude and unhelpful. When I went back, the staff had no idea what was going on, and I had to wait another 10 minutes for the missing food. Completely unorganized and disappointing, definitely not the Chick-fil-A service I’m used to. I work in customer service and management myself, so I completely understand mistakes happen — but this could’ve been handled better.

Aubrea Wiser
Aubrea Wiser

Me and my hubby got food poisoning within an hour after eating chicken from here on Monday night. We have never been so sick in our entire life. My husband had to take 2 days off work. We spent $500 + getting iv therapy + zophran to help us bc we are so miserable. I will never eat here ever again. So sick we can’t even take care of our 6 year old , luckily my parents came to the rescue and have watched her the past couple days & took her to school when they live an hour away. Super disappointed, bc we love chickfila. This ruined it for us. A miserable week for us that could have been prevented . The chicken was undercooked.

AndresNAngel Alejo
AndresNAngel Alejo

So we odrered in drive thru, it’s more convenient for us..we had no issues with employees they were mostly all very kind, the manager was so rude, we ordered and paid for a lot of food in drive thru, when I took my bowl of soup out it was cold yuck’ the bowl was slightly warm so I tried to eat it, but it just got colder, this was frustrating because I went inside with receipt asked for help, I told the young worker it was so cold that I was not able to eat it he touched bowl and said oh yeah it’s cold. The manager walked with a ugly look on his face, I approached him to ask if I could order one more thing he, gave me a half smile horrible attitude and said oh’ I can’t buy he can put a order for you right here. They guy clearly was busy taking a lady’s and her kids orders, lobby was empty no one was in there trying to order, I was just standing there waiting to order one simple large waffle fries while I wait on my soup! By that point I was so upset to see atleast 7 workers and no more be at register, I get it was nearly 8:pm there’s no excuse how that manager acted!!! , but come one it was one customer waiting in the lobby, the manger could of rang me up instead telling me he will get you, and make me stand and wait for no service! Soup finally came out 12 mins later my husband and son were already almost finished eating when I finally grabbed my food from them! Before that he yelled at one of the employee it was a young guy, boy the young guy humbled himself, I give him props for that! (The manager was being lazy!!!? That’s the word., Y’all need a NEW MANAGER ASAP REPLACE HUM HE OBVIOUSLY HATES HIS JOB!!

Nurelia Guerrero
Nurelia Guerrero

We just purchased a kids meal. We ordered with the chocolate milk as the drink. After my daughter took a sip she complained about the taste being off. The expiration date on the bottle is 5/04/25. I called the store, spoke with Jack the store manager and he stated the company had mislabeled the product. Stating the expiration date on it is 5/4/29. I don’t believe it because i haven’t known of a milk product that is good for 4+ years. Jack was no help.

Yvonne Looper
Yvonne Looper

Why would everything be excellent except the quality if your ingredients. Come on guys let’s use fresh veggies and not attract potential digestive problems! Yuk

Jason Holmes
Jason Holmes

Uodate- havent been here in 8 months since last bad review. Maybe its worse now. Ordered a chicken biscuit with pepper jack... wasnt edible, cooked way too long to the point it was hard. Went in to exchange for a better one, guy sighs like he's tired of being complained at, second one had a chicken mini on it, yep its under there somewhere. Done with this lousy Cleburne location. Apparently the franchisee doesnt care or you would see a response to all these negative comments. Time to change the grease, the chicken was the worst I've EVER had at CFA, absolutely terrible today. Service was off as well

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Informació sobre Chick-fil-A

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801 W Henderson St, Cleburne, TX 76033

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Chick-fil-A
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Destacats

Bona Valoració
4.3/5 estrelles
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Moltes Ressenyes
1023 ressenyes
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Econòmic
Nivell de preus
👨‍🍳
chicken
Tipus de cuina

Serveis

🥞 Esmorzar
🍽️ Dinar
🍾 Sopar
Cafè
🍰 Postres
🥡 Per Emportar
🚚 Lliurament a Domicili
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Informació del Restaurant

Estat
Verificat pel propietari
🕐 Horario Hoy
6:30AM-10PM
Valoració
4.3/5
💬 Ressenyes
1,023
💰 Nivell de Preus
$
⏱️ Visita típica
People typically spend 10 min here
📞 Telèfon
+1 682-317-1040
🌐 Lloc Web
www.chick-fil-a.com
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Comoditats

📶 WiFi Gratuït
🅿️ Aparcament
Accessible amb Cadira de Rodes
🚻 Lavabo
💳 Targetes de Crèdit
📱 Pagaments Mòbils
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Ubicació

801 W Henderson St, Cleburne, TX 76033

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