Smashburger
Burger · Elk Grove
Sobre Smashburger
En Smashburger Elk Grove, te invitamos a disfrutar de nuestras hamburguesas "smashed", preparadas al momento y con ingredientes de la mejor calidad. Un lugar donde el sabor auténtico y un ambiente acogedor se unen para ofrecerte una experiencia única. Ven a probar nuestras deliciosas guarniciones y...
En Smashburger Elk Grove, te invitamos a disfrutar de nuestras hamburguesas "smashed", preparadas al momento y con ingredientes de la mejor calidad. Un lugar donde el sabor auténtico y un ambiente acogedor se unen para ofrecerte una experiencia única. Ven a probar nuestras deliciosas guarniciones y batidos, ¡te esperamos!
Què diuen els clients de Smashburger
Smashburger in Elk Grove is known for its friendly staff, especially Mila, who is frequently mentioned for excellent customer service. Customers rave about the BBQ burger, smash fries, and milkshakes. Some reviews mention slow service and higher prices compared to other fast-food options.
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Opinions de Smashburger Elk Grove
Came here for the first time today after a doctor appointment. Never tried a smash burger or fries 😁 Mila was wonderful and helped us choose from their awesome menu.
Had a great time at this location. Service was excellent from Mila and the food was yummy. Only downfall is I wish they had regular waffle fries, too.
New to Sacramento / Elk Grove area and smash burger has always been a good food spot to go to. Food is good and prices are very good as well. Wanna give Mila a big shout out and thank her for her excellent service.
Quick service, nice staff, good food! This location is always an easy lunch or dinner option when you’re out! Mila is an excellent cashier and very attentive!
Coming in the atmosphere was so positive and the energy and customer service I received from Mila was impeccable along with the food served from Alejandra. 10/10 would recommend and will come again
The cashier Nim hosted me in with the biggest smile and nicest welcome. Amazingly, she remembered what I ordered from my 1st ever visit to Smash burger. What an amazing experience!! I will be back!!
Smash burger is always a solid place to go. Mila was our cashier at the Elk Grove location. She was very quick and explained the summer deal. She was very friendly and energetic. They even have coloring pages for the kids and the tables are clean.
My food is always so good! The BBQ burger is delicious and the shakes are made with real ice cream! The staff is friendly and helpful. Always happy with my order and service at this location!
I'm a vegetarian and I don't care for being burgers (a texture thing) But you can never go wrong with any of their sides so I ended up with smash fries. They're amazing brussels sprouts and their irresistible milkshakes (salted caramel) I Never have a problem with their service when I go they are quick and fast. Mila the cashier was very polite and offered suggestions after finding out I was a vegetarian.
Mila was awesome! Super sweet and friendly and helpful. Smash fries would be better if hot and crispier. Everything else was great.
We waited over 30 minutes just for 2 burgers. The people ahead of us also waited at least 30 minutes for their food. The burgers themselves were pretty good albeit expensive but I can't imagine I'll be coming back to this location for a very long time. There was also no apology or explanation of why the wait was so long. All around an unpleasant experience.
I'll never return to this place again. Took 40 min to get my order. The kids working have no desire to quickly cook to get the burgers out. And obviously don't pay attention on how to cook the patties... when I got my burger, double, the meats were way over cooked. It was almost burnt, so it was crunchy. Meat should not be crunchy. It was the worst burger experience ever!! Was it a fluke my one time there? Don't understand how this place as good reviews. For a place to be called Smash Burger, I expected a great burger like shake shack. But was highly disappointed.
I had the worst fast food experience ever! I placed an online order at 7:46pm and received a confirmation that it would be ready at 8:06pm. However, when I went to collect my order at 8:07pm, it wasn't ready. I had to go back to the counter to pick it up at 8:09pm, only to find out they had forgotten my milkshake. The staff member, Tiffany, told me it would take another 5 minutes. After finishing my burger, I followed up on my milkshake at 8:25pm, but the two ladies discussing it didn't hand it over to me. I noticed they were handing out seven other milkshake orders before mine, so I went to the counter again. This time, they said it still wasn't ready, even though they had just handed a vanilla milkshake to another DoorDash order. Frustrated after waiting 30 minutes for my milkshake, I asked for a refund, but they refused since it was a mobile order. When I asked if I could get a gift card of the same amount instead, they declined that too. I'm extremely disappointed and my daughter is heartbroken because the establishment failed to deliver her milkshake due to their incompetence. I WILL NEVER COME BACK TO THIS ESTABLISHMENT!
Feels like a food truck leveled up! The fries were DRIPPING OIL!!! At least they tasted good. But the amount of oil was too much. The burger wasn't good at all, the chili bowl... Firstly, a bunch of ground beef and 1/2 a cup of generic "chili" seasoning for every cup of cooked meat is NOT chili and really? $6 bucks for HALF of a tiny cup of "chili"??? They serve about 3 OUNCES of "chili" for $6 bucks! And then there was the shake... i've never had a completely melted milk shake handed to me from a server... I got my order to go and when I got home (2 minutes away) I tried the shake and it was completely liquidfied... nothing solid to it. $31 dollars for this "meal". What a joke! I hope this review changes the minds of people wanting to give "smash burger" a try... don't waste your time. What a joke!
I came in for pickup and the cashier decided to serve the person who came after me. She blew this off as a nothingburger and tried to gaslight me about it and so did the manager. I'd have been written up for this kind of service when I worked in fast food.
Took over 35 mins to get our food. We ordered two burgers and one side of fries. I won't be back. Spoke to the worker she said they were in a rush, it’s a Sunday night and literally only 2 tables of customers! I go a fine dine in restaurant I wouldn’t wait half hour for my food. Not sure what the issue was but over 30 mins for burgers is just Ridiculous!
DISRESPECTFUL! I’ve gone a handful of times and every time they act busy but aren’t actually doing anything, the wait is ridiculous and they always mess up the order. The last straw for me is my sister went to get her daughter (who cannot eat gluten for serious medical reasons) food, because they claim to offer gluten free. The woman at the counter was very disrespectful. She informed my sister that the products advertised as gluten free are used on contaminated grills, oil etc. the server went as far as to tell my sister, who’s baby would have a serious reaction to any gluten, that the contamination “didn’t matter”. The location is ran and operated my immature children without any adult supervision. There’s even a kid with long hair, who flips his hair around while handling the food without it tied up or a hair net. The restaurant is disgusting and horribly managed, no quality of food would make it acceptable. The restaurant has been reported to the proper agencies for aforementioned violations.
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7701 Laguna Blvd Unit B-4, Elk Grove, CA 95758
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7701 Laguna Blvd Unit B-4, Elk Grove, CA 95758
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park in Sacramento County, California, United States of America
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