Pizza Hut

Amanda Callahan

My husband and I stopped in to this location today and I wanted to come on here and leave a WONDERFUL review for our waitress, Kim. She was extremely pleasant, attentive without being overbearing at our table, and just overall great. The food came out quickly and was made well. Overall a good visit.

Jeff Davids

I was in the area for training and decided to order pizza. Not know of any local "go to's" I just ordered online and went to pick it up. Upon arriving, I noticed this location was very busy. Staff was running around with their heads cut off. They didn't seem to have enough workers for the number of customers. Although I was able to get in and out with little to no wait, the atmosphere seemed in disarray. Food was decently prepared, and the pizza wasn't smashed, hot upon arriving back to post. Overall, I had no issues with what seemed to be one of their busy nights. Again, I read some reviews, and it seemed like it was a 50/50 shot that my experience would be positive. No complaints here! I would order food again.

Donna Jensen

Heard a lot of bad reviews but prefer my own knowledge. I've been ordering pizza and wings from here since moving to Drum in 2017 and ive never had an issue. Order is always correct, never cold, delivery is fast. It always tastes decent, what else do you need from a chain pizza place?

Jules G.

Use to order here monthly. Pickup was awesome and I think I even had delivery a few times. This was 4yrs ago tho

Jessica COLTON

Very cold dining in had to wear my jacket and my husband had to keep his on well cause so cold this is third time we have dined in and same experience

Connie Mahar

Just wanted to try the new flat pizza special.ans they don't make them so thumbs down times 20

Carol Swem

Not worth the 30 minute wait and still no menu. So off to get Mexican!!!!

Joe Creager

Always a problem with delivery. Can never get onto Fort Drum. They are more than happy to take your money then try and call you later to come get the food from them after the fact from the gate DESPITE paying for delivery. Absolutely ridiculous.

Santo Messina

I ordered pizza the night before it was raw still they gave me store credit n the next night I used it n it was burned tasted like carbord way to go pizza hut hire some high school drop to cook for you!!

Fred Warrick

$55 for one pizza that had no flavor, 2 salads, and brownies that were stuck to the pan. Miss the days when Pizza Hut cared about their product.

Pamela S

We ordered a large Veggie Lovers and asked to add pepperoni, but they forgot to add pepperoni and through it on top and so it was all burned. Knew they screwed up and asked if we wanted a new one, sorry but we were hungry so we said no and just through the pepperoni off. Biggest screw you was the extra $2 they charged us for that burnt pepperoni. Along with that was an order of garlic bread, two of the four pieces were also burnt for $7.77. We watched as no one waited on a military customer and so he walked out. Watched as the I assume manager, Shawna, was complaining walking through the dining room about how the last table left her no tip. I know why, the service was slow as death and the food was probably as bad as what we were served. Thanks for the 15 minute wait to get our check, so we could escape this nightmare. Btw your front of the house management of loud mouth screaming left everyone in the dining room knowing your daughter and your husband work there with you.

First name Last name

Free pizza rewards pizza get made horribly because it’s free I guess. Pizza was patchy, dry and only had 1 slice of pepperoni and 1 piece of sausage on each slice. I was not feeling good and didn’t feel like having my food spit on if I asked to remake it. Food workers hate when people complain and they take it out on the customer.

jay davis

Ordered for delivery. Pizza was very burnt, wings had little sauce. The little bit of sauce had a sour taste. Heading back for refund. If I could I would give zero stars.