Rudy Toth

Debut time eating here. I had a lunch special which was a Roast Beef sandwich being a 3oz type. And a medium drink and these potatoes fries. Funny thing how the whole table shifts underneath you sitting at the booth I guess they are not anchored to the floor!! A slight bit slippery also, but you'll make it to your table safely. 😁 The restaurant seems nice and inviting. Not too cold inside, nice temperature. The lunch was really good too. Good sandwich which I enjoyed. 😎👍🏻

Rebah Sue

Slow service. Watched drive thru order that were placed after mine get priority. Staff is friendly.

Witch in the North

I went to this location recently, it was my first Arby’s experience. The food was fresh, hot and delicious, the only thing that ruined it was the lobby was sooo hot. I was wiping sweat from my face as I was eating. The service was great just maybe turn that A/C up a bit for the people choosing to eat inside during this heatwave.

Holly King

Haven't been to Arby's since I was a kid. I was curious to try their much-hyped wagyu steakhouse burger. First of all, the price was a bit high. ($7.99). I've read reviews of the same burger in other states where it was in the $5.99- $6.50 range. We waited nearly 30 minutes for our order to be ready. The burger was visually a hot mess... too much sauce, and the lettuce and tomato looked "thrown" on. I expected the burger to be more tender. Taste was just average. I did enjoy the curly fries, and I'm not normally a fry person.

Adam Larock

The food was decent but it was cold by the time we got it. Their milkshakes are the reason this isn't a bad review. Lol I loved the milkshakes they had an orange cream and a mint chip milkshake and I loved em both. Probably won't be going back anytime soon to eat but next time I want a milkshake I can guarantee I'm going to Arby's.

N

Good food. Good atmosphere. Clean, re-done interior. My only complaint is yesterday I got the 2 for $5 fish sandwich and curly fries. Today I go back and tried to get the same order but she said it ended a week ago and you can only get 2 fish sandwiches for the $5, no curly fries as a replacement. Knocking off 2 star due to that issue right there. Because customer service is important to me.

I went with my mom we stopped on our way to visit family. When we walked in you could see garbage all over the floor, the tables were filthy, it was very cold and the staff were standing together in the back talking loudly together you could hear there conversations. We stood there waiting to order for almost 10 min. When the young girl finally came out looked at us and said what do you want? Ignoring her ignorance we ordered our food. I ordered the beef and cheddar meal and my mom ordered a fish sandwich meal with ketchup snd extra tartar. The 2 meals together came to over $30. We asked for a reciept she said they were out of reciept paper. I went to get our drinks and my mom went to clean a table off. We got our food which seemed really fast and sat down. My mom needed a knife to spread her tartar sauce which was in a cup so I went to the counter to get one. They cashier ( a different lady) walked up to me and asked "what are you here for?" I asked for a knife. Without saying a word she threw a plastic knife on the counter and walked back to the other girls and continued there very loud conversation. My sandwich was not hot but warm. Our fries were hard and cold. They tasted as if they had been sitting out for hours and dumped back in the grease to warm them up. My mom's fish sandwich was cold and you could tell by the look of it it was old. The orange cheese on it was a dark brownish orange on the corners and transparent on the fish. We could barely hear each other talking over the staff behind the counter yelling back and forth to each other. I went back to the counter to show them the food, I seen 2 of the girls look at me then turn around and look the other way. I said excuse me very loudly, but they refused to acknowledge that I was there holding a tray of food. We finally gave up, threw our food in the trash and walked out. I have never been treated so disrespectfully at a fast food restaurant. Never seen one as filthy. I wouldn't give them even 1 star. Never again will we ever go back to the Arby's on arsenal st. In Watertown.

Vriesea Barnette

We ordered two gyros with extra tzatziki...we got no extra tzatziki, and a medium fry despite ordering a large.

Madisson Yauchler

Went to grab dinner, ordered food and then a machine malfunction happened with The card reader and after trying almost 3 cards and then blaming it on us, we mentioned it might be on them and we were waiting at the window for a general manager, but it took almost 45 mins and when machine started working, the food was cold and when we asked if they could put a different set of fries down that were actually going to be hot they gave us attitude… customer service was fine until they made it seem like it was our fault

carisa

Received my food sizzling, always a plus, unfortunately it was dumped upside down in the bag on top of the sauces. After sitting at the window honking for the girls attention due to not wanting to eat melted plastic, she finally responded annoyed asking for the bag back for "proof". Great times!! Be waiting longer than the standard 5 minutes for replacement too! Always a plus!

Kristofor Turner

I ordered 3 burgers and 3 fries. When I got home, I realized there were no fries in the bag. I had my wife call to tell them about the mistake while I headed back to get the fries. They would only give me 1 order of fries. They then argued with in the drive through along with the manager. Who would use this much effort and gas to lie about 2 orders of fries? Very rude. Terrible service.