Food was good but took a while to get seated. Waitresses were nice but very absent, took forever to get drinks and our check. I wouldn't recommend this location.

food was good but took a while to get seated. Waitresses were nice but very absent, took forever to get drinks and our check. I wouldn't recommend this location.

Food was good but took a while to get seated. Waitresses were nice but very absent, took forever to get drinks and our check. I wouldn't recommend this location.

Terri is the best waitress ever! She was so sweet and very attentive even though she had at least 3 other tables.

My burger looked like someone sat on it and they had no Monday night raw on the TV. They had some other sports on, but none of the games were good.

My family and I went to bww for the first time to use a gift card we received. At first glance, we noticed that there weren't many customers, the lighting was dim and the noise level was low- from …

I had a good experience. Placed an order for pick-up. Order was ready for me as soon as I arrived. Wings and Burger were made correctly, However the fries tasted "Stale". \n\nThe Outaide of the Res…

I had a good experience. Placed an order for pick-up. Order was ready for me as soon as I arrived. Wings and burger were made correctly, However the Fries tasted "Stale". \n\nThe Outaide of the Res…

3.5 starts. Always a default for my family.\n\nI always go for the boneless wings, but lately have been getting the brisket burger, \n\nMy son gets the cheese scurds bacon burger. \n\nWe had th…

cristina guillen

I went in today for a nice lunch and I felt rushed by our server karah. I get it gets packed but no need to be rushing us. Saying she has other tables to attend as we had just sat down. Our daughter's fries didn't get there until she was done with her food. A month ago we got 6 free wings for supporting a community event at Buffalo Wild Wings then we tried to use it along with another coupon we had for a highschool fundraiser. At first we were told we couldn't use either then they had to split our check to be able to use one then when we go to redeem our $25 gift card. Karah sighs and looks at us as if it's an issue to redeem it.

Holly Byrd

This was my first time here. Definitely don't think I'm going back. The soda machine and tea containers looked like they haven't been cleaned in weeks. The walls looked dusty and floors looked like they needed to be cleaned and it just opened. My buffalo chicken sandwich was bland other than the mound of sauce on it. Not impressed at all.

Michal Smith

Great customer service. Haven’t been here in a while. Good vibes. The boneless chicken could have been cooked better. Maybe fresh two out of the 6 was all bread. The cost was very shocking as well, with them being 8$ I would have liked more meat My husband really enjoyed his wings. Ranch /BB que , Drylon was our waiter, it was his very first day ! He did awesome! Had a good time

+3

5 stars for Chaz. 2 stars for management.\n\nChaz excelled tonight. Thank you! \n\nManagement, you failed your bartender by not getting her help on a Friday night, College Football Playoff game.

Busy day today for the BBW in Killeen with all the Veterans Day specials. Lon lines and.wait time. Nonetheless the wait staff does a good job. Buffalo Wild Wings should follow the example of Texa…

Ordered carryout, just a few wings, nothing crazy. Arrive at perscribed pickup time and good isn't ready. Wait 20 more minutes and get the food marked with my order. Get to my hotel and find the wrong food, with someone elses name and was for delivery. Ruined itnfor two people with that one. Go for a refund, and they offer me fresh food after I just ask gor a refund. I declined and they asked for my card info for a refund instead of going off the order number. Seemed sketchy, but that is for BWW to get back to me on. Would not at all recommend getting pickup food, because this all happened while the restaraunt was relatively empty.

Erika Harriman

After a few years of not coming here we decided to give it another chance. The food was pretty decent and came out quickly. The service is terrible and the atmosphere is dirty. There was food and trash on the floor in the dining room.

Aria D

I came in tonight with a large party. Our waitress was super friendly, but the service was not good. And the food was not either. The "boneless wings" were generally as small or smaller than chicken nuggets and were a solid 4 out of 10 at best. After receiving my meal and getting the check early, I placed an order for large French fries, which took over an hour to finally arrive, despite reminding my waitress no less than three times. And when they finally came out, I was told I didn't have to pay, but the fries were cold as hell and had clearly been sitting for a while. It was a very disappointing experience, and I would not recommend coming here. I would understand more if it were a busy night, but it wasn't. Several of the staff members themselves said it was a slow night, so the quality of service to me seems inexcusable.

Ebonee Haney

The fact that my order was ready within the 10 minutes it took to get there should've been a red flag. Wings were hard and still had feathers on some. Not all wings were sauced either. Fries were hot, but you can tell they weren't fresh. Normally, I have a great experience but this time was not so good. Simple fixes for the future. There were barely people in, so I think a little extra time on the order would have made my food better.

S.E. Isaac

Nachos and chips & guacamole appetizers were bland. The kind you'd find in a nursing home. Even the jalapeños had little to no spice. Chicken original sandwich and Buffalo ranch sandwich were dry and bland. Fries tasted stale. Wings were crunchy and disappointing. Service... she went to every table but ours. I had my hand up for 5 minutes and finally got up and went to the front to get my son a glass of water. The front staff were very helpful. But our waitress was horrible with service. Friendly when we saw her but we were here for 45 minutes and rarely saw her. She never asked if we liked the food or anything. Won't be back.

+3

Would give less stars if I could. Takeout order took over an hour to complete and the food was not even hot. The fries and apps were soggy from sitting in the back so long.

Would give less stars if I could. Takeout order took over an hour to complete and the food was not even hot. The fries and apps were soggy from sitting in the back so long.

Would give less stars if I could. Takeout order took over an hour to complete and the food was not even hot. The fries and apps were soggy from sitting in the back so long.

The worst over cooked wings I've ever had all 20 pc tasted burnt like the oil haven't been changed in days the sauce barely coasted the wings they were not eatable. cashier said I could not add to …

customer no service, messed up order and very long wait time although it was empty. don't waste your time. No stars for me.

customer no service, messed up order and very long wait time although it was empty. don't waste your time. No stars for me.

If I could give zero starts, that is what this place deserves. We waited 40 minutes, and they wouldn't bring us the food even though the whole place was empty. After we asked, they brought us cold …

waited one hour and while there was an open table with my wife being pregnant, and no one helped us. we didn't get sat down nor did we have the opportunity to eat. very disappointed with the service

Downloaded yelp just to say this. \nIf I could give 0 stars I would. Horrible place. We entered and were told to wait 30-40 minutes even tho there were hella open tables with drinks and trays on th…

Do not come here ever. Worst food ever. Cold fries that are old. Servers hack for 30 minutes instead of waiting on people behind bar. get ignored by bar tenders. Wings overcooked.

Waiter was great, but food was disgusting!!!! Overcooked and cold wings. My drink was flat. Save yourself a bad experience and find your wings elsewhere.

Waiter was great, but food was disgusting!!!! Overcooked and cold wings. My drink was flat. Save yourself a bad experience and find your wings elsewhere.

waiter was great, but food was disgusting!!!! Overcooked and cold wings. My drink was flat. Save yourself a bad experience and find your wings elsewhere.

Very expensive veggies o. Salad seemed like we're in freezer for too long grilled chicken was hard and cold . Over $50. Per salad and sampler not and we order water to drink first and last time there they had very few customers on Sunday everywhere was full now I understand why.

Placed order at 8:48pm. Arrived at the store at 9:10 for pickup. When I arrive, order was not ready. There was a party of 2 that were placing their order at the counter for to go when I arrive. After waiting 15 minutes I had asked for an estimated time. I was then given another individual's order that was not mine. I returned the order and proceeded to wait until 9:48 pm and then had asked for a refund. After asking for a refund my order had magically appeared. Upon entering vehicle to inspect the temperature of the food, the only item that was what I would consider warm was the cheesesteak. The tater tots were room temperature; the cheese curds were room temperature and the tortilla on the wrap was slightly warm. An employee had approached me outside, asking for my name to give credit on the next visit, which I had returned a question and asked if it could be put in a relative's name as I won't be returning to this location. Had this been a busy night I would have understood, but I counted a total of 7 customers at the time I was in the establishment.

Service was bad on a slow day. Our waiter put in the wrong appetizer for us, wrong wings for my kids, and my daughter got two pans of fries instead of wings and fries. Her wings came out looking like it was sitting for a while. Never got a refill on drinks and just slow service overall. We waited about 25 mins for our check and some other server came tot he rescue. They have a bad fruit fly problem and the bathroom needs renovation.

7 Feb 26 went there to eat lunch around noon. Horrible service. I actually had to walk up to the bar and ask for the beer that i ordered 20 minutes ago. Drinks were empty and there was only 4 other couples in there. Food was alright besides getting a tiny broken nugget that they called a wing. Had to ask for a replacement. Food is always inconsistent as in how many fries they give you. Overall this was our worst time there and wont be coming back.

Stacy Moses

Worst experience ever! Buy $55 worth of takeout get home start pulling food out and realize they didn’t give me the right chicken sandwich, call the restaurant tell them I ordered the chicken sandwich that comes with coleslaw and they told me I ordered the wrong sandwich clearly the order details say different then they say come pick up the coleslaw uh for a sandwich that’ll already be cold? No thank you then these clowns tell us that they didn’t have any coleslaw so that’s why my sandwich was given to me that way. Are you kidding me?! When from the beginning they should’ve asked if we wanted to substitute for something else since I couldn’t get the sandwich the way I wanted, no they instead lied and tried to hide the fact that the sandwich wasn’t made how it was supposed to be and on top of that they refused to give a refund until today when we had to call back once again to get this resolved their GM should’ve have reached out way before now but never bothered low class establishment

J-Wil

Stood waiting for 10 minutes at the front. Countless employees walked by and didn’t even say a word. When someone finally took us to a table it was the dirtiest table I’ve ever seen. If the floors and tables are that disgusting, I can only imagine what the kitchen looks like. This place is horrible. Beyond rude. Beyond dirty. We are called out and will never go back. Avoid at all costs!

sara moses

Ordered through the app and waited for awhile until they gave me the food. Came home and got ready to eat when my sister informed me that she received the wrong chicken sandwich. So I proceeded to call the restaurant and waited a minute until someone answered the phone. I told the young man what happened and he proceeded to tell me that I had ordered the wrong chicken sandwich. It was supposed to come with coleslaw but it didn’t have any coleslaw on the sandwich. Not was it the correct chicken sandwich. It was supposed to be a southern style chicken sandwich with coleslaw. He argued with me and then had the nerve to say that we could come to the restaurant and get the coleslaw. I then asked for a manager. I was on hold for a few minutes before the manager answered. I went through the story again only for him to say that they had run out of coleslaw. He also said that we could come back to the restaurant and get the coleslaw. I also told him that the young man was rude and I didn’t appreciate that at all. He appeared to defend the young man. Yeah I’m not ever going back to that restaurant again. Not after I was lied to repeatedly. Oh and the guacamole was brown. Totally disgusting. Will not eat there again.

MyReviews

Food was good. Service was poor. Waitress was rude when my pregnant wife struggled to order. I was never offered a refill and the whole restaurant had no forks so I had to eat my meal with a butter knife. Probably won't come back but might order online.

Julia Ellis

Went there this evening on Veterans Day Nov 11.The 3 Hostess that were outside were so disrespectful in front of all the guest that stood in line. Spoke very loudly and swore around the guest using profanity and being very offensive. Will never go back there ever again

Matt Taylor

Waited 15 minutes to be seated another 15 minutes for our waiter to even greet us and take our drink order. Eventually got out food BEFORE we got our appetizer. Food was cold and had to ask about forgotten food. On top of that the entire restaurant was absolutely DISGUSTING! Food and trash all over the floor and tables went the entire hour and a half that we sat there uncleaned. HIGHLY HIGHLY recommend not coming to the location.

Jennifer

I just bought 6 chicken wings, the chicken wings are delicious but I'm confused that they reused crushed celery??? I ordered here twice. Last time I lost money and there was no food. When I ordered to take away, they delivered it to my home. When I got home, I didn't see it. I lost $58. Today, the same situation happened again. Hey, do you really respect your customers' health???

Pedro

What a disaster! I thought this was a restaurant but it seems more like a criminal enterprise. Disgraceful service with little care or attention to detail. The server bailed on us as soon as we arrived. The restaurant was not crowded but our group was told to order from our phones because they were too busy to help us. So we could not ask any questions about the menu or receive any recommendations. However, other tables nearby were ordering with the server! My friend ordered a burger and his meal came out over an hour later. My other friend got charged a chocolate cake that belonged to someone else. Another friend was charged two extra beers that he never ordered. We can tolerate unresponsiveness but overcharging is fraud. We had to constantly hunt the servers down for more drinks and ask them twice because they would forget. Food was average but service is pitiful. Worst restaurant experience in Killeen, TX. Management needs to be removed by corporate ASAP