Patricia Hess

This was my first visit to a Texas Roadhouse. My son's job had him working in Killeen for three weeks, and I drove there to spend some time with him. He took me to this restaurant, and the bread and cinnamon butter lived up to its reputation. I ordered steak and shrimp. It was cooked to perfection, and was tender and very tasty. The atmosphere was a bit loud for me, but a lot of fun. There were several birthday parties being held the evening we were there. The staff was fun, outgoing and attentive. The manager came by and asked if we needed anything.

PrettyJuls Travel & Living

I’m LOVING IT!!! So much better in Texas… It was absolutely perfect but the kitchen gave me fatty meat. Men might like that.. not a lady… and if it’s a filet it should not be fatty.. The server checked on us, always and took care of us completely. She was Perfect! The manager stopped by. I was surprised he didn’t offer a free app since everyone got to eat their steaks but me.. and I had to get a container for my food because everyone was done eating …

+3

Pablo Mariani-Colon

Macenzie was absolutely amazing! She checked on us constantly and made sure we had everything we needed. I know we can’t come and pick our waitresses, but if I could it would be her! The ribeye and shrimp were cooked perfectly, the beer was ice cold and the service was immaculate.

Heather Monroe

Where else do you go when visiting Texas! Great place. Staff is always super friendly and they go out of their way to make sure everything is correct. Fun place to celebrate birthdays. Steaks are always cooked to perfection. I love adding the side of shrimp. Wait is never too long and waitress checked on us often.

+34

Amanda Jibory

Dinner was excellent. The food was so yummy. The pre dinner rolls with the cinnamon butter was delightful. Our waitress was fast and efficient with a side of kindness. The restaurant was clean and tables were ready. Loved the added peanuts on the table. Prices were very nice for the portions you received. Loved the decor.

+46

Anime Meme TV

I have always had wonderful experiences there. Our server provided excellent service, and the manager and other staff members who checked on us were also wonderful. It was my mother-in-law's birthday.

Shaul Funt

My server name is Aria. She was great with everything. A rare combination between a saleswoman and customer service. I had the 23 Oz porterhouse and it was cooked exactly as I wanted. During the time in the establishment, at least one other staff member. Ask me if I'm doing okay. So here you go Perfect late lunch!

KM FM

Came in to dine and treat myself after a long day. I love that when you come in and are seated you receive a fresh bread basket with cinnamon butter and let me tell you the butter is delicious!!! I ordered the Cactus Blossom for $6.99 Sweet Potato that is baked for $2.99 Apple Sauce $2.99 Mashed potatoes with brown gravy $2.99 Apple pie w a scoop $6.99 Water as my drink! The blossom was amazing it has made me fall back in love with fried onions!!! The Sweet potato was perfectly cooked and melted as eating. The apple sauce was apple sauce. The mashed potatoes and gravy I asked to ensure not cooked with meat products was excellent! Overall great service and food made for a great self date! Thanks for having me, The Traveling Truck Show

+8

Eating Adventures With Omar

🚨Updated Review🚨 I stopped in one evening to redeem a veteran voucher, and everything was great! My country fried chicken was perfect, I loved the loaded mash as usual, and the cactus blossom was fried just right. The margarita hit the spot, and my server, Leilani, was amazing. I left full and satisfied yet again. After not dining in Roadhouse for a few years, I decided to stop in and have a steak dinner. I surprisingly didn't have a long wait on a busy night. The hostess seated me in a great spot with tv's in perfect view. My waiter came over really quick and took my drink order. It came out really fast and was really good. My waiter then took my order and said it should be out shortly, and it was! One area that has gotten a lot better is the service. Although my steak was a little on the small side, it was cooked perfectly! It was exactly how I wanted it, and it tasted amazing. My loaded mash and the dinner rolls with that butter didn't disappoint and honestly has never let me down. However, my mac n cheese was not at all pleasant at all. I wasn't feeling that at all. Overall, I had a wonderful experience, and I would return.

+18

Leah Lubke

Fantastic service, excellent food. I literally couldn't pick up the ribs to eat them because the meat fell off as soon as I touched them. The manager heard we were first timers and came out to welcome us and gave us a free appetizer.

Dined in. Steak was cooked to perfection, as was the rest of the meal. Althoughthe place was extremelybusy, the service great,

Dined in. steak was cooked to perfection, as was the rest of the meal. Althoughthe place was extremelybusy, the service great,

Dined in. Steak was cooked to perfection, as was the rest of the meal. Althoughthe place was extremelybusy, the service great,

Everything in in town is closed in Killeen so far as I've seen, because a little snow. They've been great, the atmosphere , the staff is in a really good mood today, service was phenomenal keep that …

Everything in in town is closed in Killeen so far as I've seen, because a little snow. They've been great, the atmosphere , the staff is in a really good mood today, service was phenomenal keep t…

Everything in in town is closed in Killeen so far as I've seen, because a little snow. They've been great, the atmosphere , the staff is in a really good mood today, service was phenomenal keep tha…

I did enjoy every bit of my meal.... \nThe server was cool and the song playing in the background lit up my mood. The grilled shrimp was fire and the Ribs fell off the bone. My meal was perfect. …

I did enjoy every bit of my meal.... \nThe server was cool and the song playing in the background lit up my mood. The grilled shrimp was fire and the Ribs fell off the bone. My meal was perfect. Be…

I did enjoy every bit of my meal.... \nThe server was cool and the song playing in the background lit up my mood. The grilled shrimp was fire and the ribs fell off the bone. My meal was perfect. Be…

I had a great experience at Texas Roadhouse. I was in Killeen for a business meeting and wanted a good meal. prime rib sounded great, and it was delicious. I sat at the bar, and the staff there w…

Always a great experience at Texas Roadhouse! The food is consistently delicious - from the perfectly cooked steaks to the warm, fresh rolls with that addictive cinnamon butter. They even gave us a…

Always super busy but delicious, consistent and worth the wait! Busy and loud interior but what roadhouse isn't?

Just ordered the Texas combo steak and shrimp. The steak was not right. I called in and they replaced my whole order. It was very kind of them. I would highly recommend.

Great food and service. music a little loud but great atmosphere and did I mention excellent service.

It's been a while since we wanted steak since it's so expensive these days. Since it was our anniversary we decided to go for it. We've eaten at Texas Roadhouse in various locations across the countr…

It's been a while since we wanted steak since it's so expensive these days. Since it was our anniversary we decided to go for it. We've eaten at Texas Roadhouse in various locations across the coun…

It's been a while since we wanted steak since it's so expensive these days. Since it was our anniversary we decided to go for it. We've eaten at Texas Roadhouse in various locations across the coun…

Great food. Loved the vibes. steak was excellent. Was there with my whole family. It was nice get together.

Ok, hadn’t been to a TRH in years. Sorry I waited so long. Prompt and friendly greeting, seated with hot rolls and cinnamon butter. wait person attentive and knowledgeable. Salads were serve…

Great atmosphere, attentive and polite staff, great selection of drinks and always great food. Steaks are cooked to perfection, veggies are fresh, not frozen, all sides I’ve tried are delightful…

Great atmosphere, attentive and polite staff, great selection of drinks and always great food. steaks are cooked to perfection, veggies are fresh, not frozen, all sides I’ve tried are delightful…

We were told a 40 minute wait, but it was closer to an hour. Our server, Alicia, was outstanding, great job, lovely positive attitude. Steaks were perfect.

It's a party of 7; we were there last Sunday, and it was packed. Not too long a wait, and we just got on the list when we arrived. It was quite festive, as always. My only regret is not wearing my cowboy hat and boots. The service was friendly but not too friendly, I say. I like that the manager came by to check on us. I want that endless barrel of peanut to come back which they removed during Covid… it will be nice if they bring it back. I go here because of the country atmosphere and their fresh, warm-to-die-for bread. I used to like most of their entrees, but now it's getting more and more salty, it's like eating salt like the one I had was the herb chicken, oh my, the rice was so salty and all. I will try something else next time. On the way out, regardless of how busy they are, they should thank exiting guests. I was also waiting for the line dance, but it didn't happen. We were celebrating my hubby's birthday, but the host did not engage with us. It would have been nice if she had asked or the server about anything special going on. I ordered water, which I always do, and the server was persistent with me about getting other drinks. I know it's up-selling, but if I said no on her first offer, that should be enough for her to stop. Regardless, we are all coming back; we all love Texas Roafhouse and want them to exist forever…

First off, got sat under a speaker and the music was very loud to us. Arriving at the table there was still a booster seat and a ton of trash. We had to ask for the floor to be swept.\nMeal wise, my …

First off, got sat under a speaker and the music was very loud to us. Arriving at the table there was still a booster seat and a ton of trash. We had to ask for the floor to be swept.\nMeal wise, m…

Two stars for the service. Wife ordered prime rib....cut of meat was choice at best and not cooked properly. 4 of the 14 ounces was unrendered fat and the meat was so stringy you couldn't cut it …

Ordered food for pick up at 7:30, did not get it until 8:20... no apology for the wait. Home in less than 10 minutes and food was luke warm to almost cold. I had checked in at 7:15 and told order w…

Celebrated my bday with my girlfriends last Saturday! They were super busy and we waited for 45 minutes for our table. Someone told us that you can go online and get on their waitlist. As soon as w…

Went for grandson's birthday. Called and they said call back an hour before we came to get table for 11. Did so and then had to wait 45 minutes for 2 booths, group did not get to sit together. …

Very loud!!! Very crowded! Overwhelming. However, the staff was fast and friendly. Interesting to me was 3 walk up and take away windows. I believe this will be the next option should we return.

Sunday, May 4, 2025 3709 E Central Texas Expy Killeen, TX 76543 United States Kudos to Trinity our server who made what could have been a complete disaster at least bearable. The restaurant is cozy. The food is your personal choice. Thank you, Trinity and the others who were there to greet and serve us from beginning to end. I do not like to speak poorly of an institution when I had a terrible experience because it’s obvious that other people enjoy Texas Roadhouse. Everyone is different. It has been a couple of decades since I visited Texas Roadhouse and on the spur of the moment we decided to give it a chance. We stayed away from the beef because of dietary issues and we normally just get appetizers anyway. We wanted bone in wings and all they had was boneless. Our mistake. I want to say that, after speaking with several people, because I want to be fair, that they are in agreement with me that Texas Roadhouse is basically a step up from fast food. Such are the days. It is clouted as being Texas home cooking and I could not disagree more. I am a Texas gal 100% And what I tasted of the pork half slab I would rate a “C” based on what I grew up eating at my weekly backyard grilling events. The words falling off the bone are not inaccurate, but everyone has a visualization of juicy meat when those words are used. Juices oozing and dripping from the meat are usually what one visualizes but that’s far from accurate in this experience. I must add that those words dripping were not advertised but alluded to. We found it dry and unpalatable. One taste said leave it. Two tastes confirmed it. My dinner date was hungry and regretted eating it afterwards. We both regretted having eaten at all as the grease and bread did not sit well on the belly. Other than the half slab rib, we chose the onion bloom, fried pickles, sautéed onions, and rice as a small side. We also were given the free bread. Additionally, someone brought us the quartered potato that’s kind of like a half baked potato with bacon bits on top. No, just no. You’ve heard the name twice baked potato? That’s what it tasted like- a day old baked potato cut open and tried-to-make look fancy with cheese and bacon. To make that worse, it tasted like it had set under the heat lamp way too many hours. Somethings just can’t be made to taste good the day after. But again that’s my personal opinion. We did not order that; it was accidentally brought to us and quickly remedied once the error was noticed. Thank goodness for the cold Yuengling served in mugs with sides of orange slices. Again, thank you, Trinity, our server and the others who popped in from beginning to end. The wait time is normal. 😁 The bread we simply tasted because we didn’t want to be rude because it’s not on our normal diet as are the other things. It was a cheat day for our diet and so we went for it. We left most of the items on the table uneaten. That’s no fault of Texas Roadhouse other than everything was over salted. If your taste buds are not destroyed by modern day fast foods, then you know exactly what I’m talking about. Let your own personal experience speak for itself, and if I’ve helped anybody who has never been to Texas Roadhouse, I hope that I’ve answered any questions that you might have had. I apologize for not having more photos, but there was simply no room on the table since it was dressed for four and was quite cluttered from beginning to end. Happy trails and bon appétit at your favorite food establishment.

It's hard to give a poor rating but the fact that food was cold and sides had to be reminded of in order to receive them it is what it is. The waitress was nice and with just a little more attention to details would get five stars for service. It's busy and noisy not to mention expensive there.

I like the food of texas roadhouse. Many varieties of food are there. Nearby to my hotel so i came there. Need more specialties for food

I like the food of texas roadhouse. Many varieties of food are there. Nearby to my hotel so i came there. Need more specialties for food

Roadhouse fan. This one exceptionally busy. Think that was probably the problem. My all time favorite Country Fried Chicken was simply soggy. Staff etc were fine - food just way very disappointi…

Roadhouse fan. This one exceptionally busy. Think that was probably the problem. My all time favorite country fried chicken was simply soggy. Staff etc were fine - food just way very disap…

Roadhouse fan. This one exceptionally busy. Think that was probably the problem. My all time favorite Country Fried Chicken was simply soggy. staff etc were fine - food just way very disappoin…

I ordered out a ToGo order and paid extra for mushroom and onions for my steak and they were never added and I did not receive them. Also my blooming onion is super soggy and not all the way cooked. So that's a super let down! If I pay extra for something I should get what I am paying for! Other then the steak is cooked right! I got the green beans, salad, and baked potato but the potato is under cooked too! For 60 bucks and having to drive across town I would expect it to be right. I can not complain to anyone as it was ToGo.

Leilani

Decided to place an online order for pickup on our way back into town. Online ordering was easy to use. You choose your time for pickup, location, and all the options for how you want your steak cooked and so on. I received a text at 12:45. Our order was ready for pickup and to head to the new TO-GO window pickup. I was surprised it was ready 15 mins earlier, but we were still about 15 minutes out. I arrived at 1 p.m. and went up to the windows that were all closed. Stood there for a couple minutes till a young man opened the middle window and asked if I needed help. I told him I was picking up an order. He asked for my name and then handed me a bag. I asked if everything was in it, and he responded, Yes ma'am. Very polite, young man. We finally made it home, and it just was not great from there. They forgot our rolls and even the extra dozen I placed an order for. My husband's bone in Ribeye was not cooked! The meat was cold and squishy. My Prime rib had no flavor at all. The macaroni a d cheese was okay, and the sweet potato was burnt at the bottom. After a long drive, we didn't feel like driving 20 mins back to TRH. So I called the restaurant 2 times and chose the to go order option. Both times, the call ended. My husband called and chose to speak to a team member and got thru. Finally, someone answered and said they would transfer us to the manager. Heather got on the phone and apologized about the missing dinner rolls and the ribeye not being cooked. She mentioned she would send a coupon for the dinner rolls, but nothing. We were both pretty upset because we felt It was not being taken seriously. Never had an issue with any Texas Roadhouse Restutaunts. Sadly, this exact location was our first time to experience it since living here and was NOT an enjoyable one. My recommendation dine in, so if there's an issue, hopefully, they will correct it.

+3

I will never get food from there. My Husband had ordered food to go, and at home, the steaks where disgusting so where there fries, I had to go to the hospital, where the doctors said that I had fo…

The fried catfish filet has gotten much smaller and fry harder. Terrible when you bring down the quality of food you lose customers. Bring back the nice golden filets and I will come back. Also t…

Is the ONLY Texas Roadhouse that doesn't offer Military Discount? The waitress told me all the Texas Roadhouses did away with Military Discounts I told her she was mistaken because we just moved fr…

Is the ONLY Texas Roadhouse that doesn't offer Military discount? The waitress told me all the Texas Roadhouses did away with Military Discounts I told her she was mistaken because we just moved fr…

Let me start off by saying in general, my family thoroughly enjoys dining at Roadhouse. It has become our splurge dinner when celebrating accomplishments and last night was no different. Checking in and getting on the waitlist through the app was seamless. Arrived just as we were called back. Everything started off as another great experience. Unfortunately for us, that’s where everything changed. We needed a high chair for my son and that had been overlooked even though it was identified when I checked our booking in the app. A we made it to our first table, a raised booth in the middle of the dining area, the hostess looked at my son and said to us “ we can’t put a high chair here”. Well, that was a problem, and we were insistent on needing a high chair. We were then walked back to the front to wait for another table. A few minutes later we are taken to our second table, a booth, far right of the dining area. Across from our second table/booth is another table/booth with a diner seated in a chair in the walkway. Well, that was a problem. Putting our high chair at our table rendered the walkway between the booths completely useless. We knew this. Our hostess didn’t see a problem. We sat down, she brought the high chair and then our hostess realized this arrangement wouldn’t work. We spotted a table in the front corner and requested to move there as it would be perfect for everyone. We were told one person would have to go back to the front with the hostess to change the table yet again. (Why? I have no clue. We just figured it was policy, but looking back I question why we couldn’t just move to the table and the hostess just handle the change). Finally we make it to our third table after about 20 minutes of musical tables. Rolls are cold and hard at this point so we request more. Not a problem. Our waitress took our order quickly, our appetizers showed up quickly ( but seemed cold, like they had been sitting out) . My steak had to be changed as they were out of prime rib, which I had expected so not an issue at all. But, From that point on we were absolutely invisible. Everyone at the table ordered salads that never showed up until well after our meals as we reminded the waitress we hadn’t received them. We sat for 35-40 minutes between appetizers to meal with nobody checking on us. No drink refills until after our meals were served. My wife’s steak was overcooked. The fries were extremely stiff, almost inedible. We had food left and needed to-go containers. We were brought tiny containers and had to cut my wife’s steak into pieces to fit as they said they didn’t have any more large containers. As we left, we passed a stack of large to-go containers that we saw coming in. There were some other nit-picky things but I was over the experience. I understand they were busy. I understand they had new staff. I still stand by my decision that this was the absolute worst experience we had at this chain restaurant. We walked in excited, and left almost 2 hours later deflated.

Renee Cochran

Hello, I am writing to formally share a concern regarding my experience at the Texas Roadhouse location at 3709 East Central Texas Expressway, Killeen, Texas. I am submitting this feedback respectfully and with the hope that it can be reviewed to improve guest experience moving forward. After a long workday, I visited this location with my daughter, who had just graduated from basic training and whom I had not seen in eight months, and her girlfriend. I am also a veteran, and this visit was especially meaningful for our family as we were celebrating her accomplishment and spending long-awaited time together. This restaurant was their choice for the evening. During ordering, I requested a Crown Apple with cranberry and Sprite. The server asked if I wanted a double, and after a brief pause, I agreed. I had consumed one glass of wine prior to arriving, but I was not impaired, disruptive, unsteady, or slurring my speech. When I was informed that I would not be served an alcoholic beverage due to perceived intoxication, I did not argue and immediately accepted the decision, understanding the importance of alcohol service policies. However, following this interaction, our table was effectively abandoned. Our server did not return to check on us, provide refills, or follow up on our meal for the remainder of our visit. The lack of continued service was noticeable and uncomfortable, particularly given that I had complied respectfully without incident. This experience was deeply embarrassing for me in front of my daughter during what was meant to be a celebratory reunion. Additionally, my daughter, who is of legal drinking age, was also denied alcohol service due to assumptions made about me, despite her own behavior being appropriate. This felt unfair and unrelated to her conduct. For clarity, our server introduced herself as Serenity. When I initially addressed her using the name displayed on the badge she was wearing, she corrected me and explained that she had borrowed another server’s badge because she had left hers behind. I remained polite throughout the interaction, greeted the server by name, asked how her day was going, and ordered my food without incident. While I may have been upbeat or friendly in tone, I do not believe that warranted the treatment we received or the complete withdrawal of service. I also ordered one of the most expensive meals on the menu and expected the standard level of service Texas Roadhouse is known for. I also want to share, respectfully, that as a Black woman, I could not help but question whether race may have played a role in how this situation was handled. I raise this not as an accusation, but because I am genuinely unable to identify any behavior on my part that would justify the level of discomfort, avoidance, or lack of service we experienced after I complied with the alcohol decision. The experience left me feeling judged and embarrassed rather than welcomed. To be clear, I am not disputing alcohol service policies, nor am I seeking disciplinary action. My concern is how the situation was handled after compliance, specifically the lack of continued service, the discomfort created, and the impact this had on a meaningful family moment. I hope this feedback is reviewed so that similar situations can be handled with greater professionalism, discretion, and sensitivity in the future. Thank you for taking the time to review my concerns. I would appreciate acknowledgment of this message.

prescilla donaghey

We’re visiting from out of town and usually love Texas Roadhouse, but this location really missed the mark. The host staff wasn’t friendly, and the hostess who seated us (short, with super curly hair and glasses) put us at a booth with dirty seats. We didn’t receive any rolls at first, and after waiting around ten minutes with no server, I had to ask another employee just to bring us bread. Eventually, another staff member stopped by and explained that our actual server wasn’t even there yet — meaning we were seated in someone’s section who hadn’t started their shift. She kindly took our drink and food orders to help out, which I appreciated. Once our server finally showed up, we only saw her maybe twice the entire visit. I ended up getting up myself to grab salt and to-go boxes. At other Texas Roadhouse locations we visit, the managers always come by to check in and collect the little ticket from the table — but that didn’t happen here. The food itself was good, which was the saving grace, but the service and cleanliness were not up to the usual Texas Roadhouse standard. I wish I’d read the reviews before coming.

DeJanee Holloway

I unfortunately had a very unsettling experience at the Texas Roadhouse in Killeen, Texas, which has left me with serious concerns about the establishment's food safety practices. During my recent visit, I bit into a piece of metal while enjoying a porterhouse steak. This incident was quite alarming and has fundamentally changed my perception of this restaurant. After reporting the incident to the manager, I was offered a discount on my meal and a two-person dining voucher up to a $40 value, which felt inadequate considering the severity of the situation. Following my complaint, I was asked to provide access to my medical records to proceed with the investigation. Fortunately, no metal was found during my X-rays, but the emotional impact of this experience is lasting. It's disheartening as this was not my first unpleasant experience at this location, but it is certainly the worst. I have become increasingly cautious when dining out and will now be meticulously inspecting my food before eating, a practice I shouldn't have to adopt. I would strongly advise potential diners to exercise caution, especially families with children, as this raises significant safety concerns. I cannot recommend this location based on my experiences. I have a video that will unfortunately not allow me to upload. I hope this review serves as a constructive reflection for management on the importance of upholding food safety standards to ensure a safe dining experience for all customers.