Kenneth

I must say for a steakhouse, I've had peanut butter and jelly sandwiches better than what we tried to eat (and "tried" is very accurate). My wife & I shared the chicken fried chicken and I'm glad we split the meal. I'd hate to know I spent that much money on a meal that was tough as nails. The fried batter crust was so hard it crumbled trying to cut it with the steak knife. The bread that is supposed to come as the meal is being prepared came precisely as we were about to ask for the check. But hey, at least the water was ice cold. I will not be going back to any Saltgrass.

m Jayne

This is my absolute favorite place to eat. The atmosphere is calming. Wait staff is very professional. Menu has a wide variety of choices. I always get something different. I did not like the charred brussel sprouts. Over cooked!! Steaks are great. Flash fried green beans are the he best. Best primed rib around. Prices are a bit upscale. Not an everyday eatery. Great for a date or just a relaxing dinner. I will be back. Ask for Tina. She's a very nice and personable waitress. Always made sure our drinks were full and we were happy. I love this place and will be back

Alejandro Sanchez

Food was absolutely phenomenal. I’ve been here twice now, once on 10/29/25 and again today, and both times the dishes blew me away. The ribeye and soup I had on my last visit were cooked to perfection; the soup was hearty and filling, and the loaded mashed potatoes were just as impressive. On my first visit, I tried the chopped steak and asparagus, and honestly, I might have liked the chopped steak even more than the ribeye, both were outstanding. My only complaint is the slightly subpar service.

Rebecca Barnes

First time eating here! The food was amazing, tender chicken fried steak, range rattlers chefs kiss, temp of the food was unmatched and perfection. The waiter we had “CHANDLER” was on top of everything, from recommendations, knowledge of the reward program, refilling drinks, keeping the table clean and the perfect person to do a commercial based off of Friendly staff! I will most definitely be coming back!!!

Shonna Rippee

Excellent food presentation, wonderful flavor and excellent staff!! Our waiter/bartender Nathan was o top and on point with everything! He placed my steak order exactly how I wanted it done and served some of the best drinks we've had!!! 5 stars all the way around!!

Sue Larkin

We had a fantastic dinner here, made even better by Chandler, our server. My husband had his favorite, steak salad with an upgrade from sirloin to filet and I had the filet, with perfectly done sweet potato fries and the house salad with enhancements, so a variety of other items that routinely come with the steak salad. Chandler was even able to accommodate my request for avocado, which was never an option prior to this visit. He cared about making sure our special requests were taken care of so we actually got what we really wanted rather than just settling for strictly what was on the menu for an item. We've been dining here for several years and this is one of the best experiences we've had. It was great chatting with this young man and we will definitely ask to be seated in his section from now on. His attention to detail was absolutely great and we appreciated him checking back periodically to make sure we were good with everything. Thanks Chandler for your superior customer service!!! *****

Ramona Darnell

I had the shrimp Alfredo with artichokes,it also had capers,feta cheese, and it was in a lemon sauce 😋😋😋! I was highly impressed with the food. The waitress was very knowledgeable about the food and very friendly but also professional. I would highly recommend!

Yessica Mendoza

Our Server Alex was AWESOME! He was on top of it! The team work makes the experience better. We never needed anything the entire staff made sure we were taken care of. Try the chocolate cake!

Vinny Vousden

I have eaten here twice upon writing this review, so the good quality of this can be determined from that statement. More specifically, I have eaten both a New York strip and porterhouse and both were given to me cooked as requested, my girlfriend however had one of her fillet mignon's being underdone in which they took back and fixed. Secondly during my first time there I ordered a topper for the steak, which did not arrive with the steak. My second time there was perfect and my service was nothing to complain about. As far as steakhouses go it is good value for the taste and quality of the beef, I recommend.

+3

Keith Proctor

What a delightful experience... My wife and I were headed to Roadhouse for steaks. Both of us decided to forget that and try Saltgrass Steak House - excellent decision! We were met at the door by a very friendly hostess. Our waiter Johnathan was amazing. He was very helpful, offered us suggestions that included complimentary soup or salad and yummy bread. We both ordered the Gulfcoast Steak & Shrimp. The steaks were cooked to perfection and the grilled blackened shrimp were surprisingly wonderful (as we usually order our shrimp fried). Jennifer came over to our table to check on us and Introduce herself. Both Johnathan & Jennifer took great care of us and made the entire dining experience seem cozy, comfortable & like family. We will certainly be back and see what other delightful options on the menu will greet us. My wife's birthday is in April and the Rewards Card Option I highly recommend everyone join as the benefits are outstanding. We received a 25.00 discount off our check & One of the best, delicious piece of Cheesecake ever! Thank you all at Saltgrass Steak House for a very memorable evening. 😊 if this review was helpful, please "like" it.

+16

Service was absolutely amazing. Pat took very good care of us. \nFood was hot and the steak was cooked perfectly.

Service was absolutely amazing. Pat took very good care of us. \nFood was hot and the steak was cooked perfectly.

service was absolutely amazing. Pat took very good care of us. \nFood was hot and the steak was cooked perfectly.

Ok I am back to look for consistency I'm here earlier in the day time and let me tell you it's still very clean the staff are very welcoming sooo friendly today I had Kaitlynn and she was beyond amaz…

food, and service were great! DJ was our server and he went above and beyond. We weren't in the bar area but the manager on duty, Jamie, allowed us to enjoy the happy hour specials! Marena stopped …

Food, and service were great! DJ was our server and he went above and beyond. We weren't in the bar area but the manager on duty, Jamie, allowed us to enjoy the happy hour specials! Marena stoppe…

Food, and service were great! DJ was our server and he went above and beyond. We weren't in the bar area but the manager on duty, Jamie, allowed us to enjoy the happy hour specials! Marena stopped …

We have eaten here several times and enjoyed it every time. The latest being today for lunch. We had fried mushrooms for appetizers and was very pleased. We are elderly and we share a meal because …

Ribs was fall off the bone good, but the FLASH FRIED GREENBEANS stole the show. Try them, you will be happy you read this. My wife enjoyed Sirloin steak and grilled shrimp. First time visiting and …

What an incredible restaurant.... Amazing service the perfect date night for me and my husband. We both enjoyed an incredible New York Strip his rare and mines medium with Cajun toppings and they c…

What an incredible restaurant.... Amazing service the perfect date night for me and my husband. We both enjoyed an incredible New York Strip his rare and mines medium with Cajun toppings and they c…

this is the best place to eat. the food is great the people are great, and the atmosphere is comfortable. we never feel rushed or like we are a burden on the staff. we are Landry members so we earn…

Lovely experience I have with my family every time we make the trip down there! Food is always phenomenal and excellent staff/customer service!

Lovely experience I have with my family every time we make the trip down there! food is always phenomenal and excellent staff/customer service!

Lovely experience I have with my family every time we make the trip down there! Food is always phenomenal and excellent staff/customer service!

So, after a horrible experience last time. We didn’t go back for a long bit. But we just did. And I can say that it was back to what normal Saltgrass is other places. We Hope it stays that way. Servi…

hot fresh food,cooked to perfection and service was great....we will be back...we live in kilgore,tx ....a little bit pricey for me....living on SS

hot fresh food,cooked to perfection and service was great....we will be back...we live in kilgore,tx ....a little bit pricey for me....living on SS

hot fresh food,cooked to perfection and service was great....we will be back...we live in kilgore,tx ....a little bit pricey for me....living on SS

Shanitra was amazing and the GM Reggie made sure to stop and check on us. The environment wasn’t too loud. The ambiance was great, and the restaurant was very clean. We’ll be back!

Always a great experience when we come to Salt grass, food is always seasoned to perfection, the service is next level and the managerial staff top tier. When I want a good steak and exceptional se…

We had a very large party and the service was immaculate.

Philip Lacy

First I must say, I come here for their cheesecake. Its very good. My food was good and didn't take long to come out. I ordered the chicken fried chicken with baked potato and chicken tortilla soup. The only issue was my server. He seem like he didn't want to be there and he was very unhelpful to the table beside me. They were asking him basic questions about the food and he acted like he didn't want to answer them. The guy was asking him what all comes on the salad and he would just respond that it's a house salad.

+1

Asked for med got well on my ribeye. Baked potatoes soup was average at beast. \nOverall chopped steak with mushrooms was good.

We were promised a private room over a week ago when we made a reservation. We show up and were seated at a normal table. When we asked about our room the manager said he knew about our reservatio…

Came during happy hour, sat at the bar and ate. They have a happy hour drink menu and appetizers menu. Had the steak bites and a sirloin salad. Both were good. Restaurant was clean. Friendly …

Came during happy hour, sat at the bar and ate. They have a happy hour drink menu and appetizers menu. Had the steak bites and a sirloin salad. Both were good. Restaurant was clean. Friendly serv…

Came during happy hour, sat at the bar and ate. They have a happy hour drink menu and appetizers menu. Had the steak bites and a sirloin salad. Both were good. Restaurant was clean. Friendly serv…

Came during happy hour, sat at the bar and ate. They have a happy hour drink menu and appetizers menu. Had the steak bites and a sirloin salad. Both were good. Restaurant was clean. Friendly servic…

Food was tasty. service was attentive. A few slight issues, but staff ensured that everything was corrected to our satisfaction. Enjoyable night out~

My family and I went to this restaurant for a good steak meal. The service was great, the atmosphere while a bit noisy was ok also. For the most part everyone had a great plate of delicious food. My plate however was missing half of what I ordered. I talked with the waiter and he let me see that he did indeed order all of the items. He checked the kitchen twice to no avail. So in the end those items were removed and he was given a good tip, all of this was not his fault.

Joseph Sosa

The top tier steak was over salted, it was cooked close to perfection. The service time was horrible and the wait staff we got was atrocious. Took the order, and did not check or offer for refills on water or drinks. The atmosphere is good, the kitchen and wait staff needs retraining.

Charity Stark

⸻ On December 12, my husband and I ordered takeout from Saltgrass Steak House in Longview, Texas. I placed the order online with an expected pickup time of 5:00 p.m. My husband arrived around 5:02 p.m. and was told the order was not ready. While waiting, he noticed several boxes of food sitting off to the side of the counter and wondered if they might be ours. After waiting an additional 15 minutes, he attempted to get someone’s attention to ask about the order. When no one assisted him, he had to call the restaurant from inside the building to get help. A staff member told him they were still waiting on the salads. A few minutes later, she brought out the salads and picked up the boxes that had been sitting on the counter for quite some time. By that point, my husband was very frustrated and told her he no longer wanted the order and would prefer a refund. She then brought over the manager, Jamie, who stated that she could not issue a refund because the order was placed through a third party. She said she would take his information and attempt to process a refund on Monday. She did not apologize or acknowledge any fault. Frustrated, my husband took the food and left. Afterward, I called the restaurant and spoke with Jamie myself. She offered to remake the food, which was pointless since my husband was already nearly home. This option had not been offered while he was still at the restaurant. She took my information and said I should hear back by the following Tuesday. We never heard anything. For the past two weeks, I have tried contacting Landry’s corporate office and have left multiple messages without receiving a response. We frequently dine at other Landry’s locations, such as Del Frisco’s and Oceanaire, and have always received impeccable service. We do not visit Saltgrass often, and after this experience, we will not be returning. We would rather go across the street to Texas Roadhouse, where we consistently receive better service. To say I am disappointed in this location—and in Landry’s as a whole—is an understatement. We have been Landry’s members for years and expect far better customer service than what we experienced. At this point, I am not necessarily seeking a refund, but rather acknowledgment of our extremely poor experience.

J.L. B.H. (RRB)

We came for our anniversary and we waited over 30 min. For our drinks and salads my steak was burnt on the outside my husband's steak was rare he asked for medium as did I. Both of our baked potatoes where so overcooked they where beyond dry and the amount of garlic was just bad. Oh and the amount of butter that came with the bread wasn't even enough for 2 slices and in that whole time we where waiting the waitress kept bringing other people's food to our table. My husband and I came for your last anniversary and the staff at that time made it amazing that's why we came back but not again.

Amy Darlin - Patrick

I've never eaten in such a cold temperature in my life, except when I go snow skiing. Not even exaggerating. I asked them twice to warm it up and they just blew me off. We could hear everyone at the other tables talking about how freezing it was in there. Do they want to keep customers or not??? Absolutely ridiculous. Couldn't enjoy my food at all. And I had a long sleeve shirt and jeans on. When we we were getting ready to leave, I put my glasses back on my face (they were sitting on in the table the whole time) and they actually fogged up instantly. Unbelievable. We should have left before we even got started eating. Won't be going back there again for sure. And the bread was like eating air. Had a couple bites and couldn't do it. Too bad Salt grass doesn't care about having return customers.

I get it that it's the holiday season and it's a Saturday night, but I identified myself when I made the reservation as Landry's member and I specifically said no table by the bathroom or the kitch…

I get it that it's the holiday season and it's a Saturday night, but I identified myself when I made the reservation as Landry's member and I specifically said no table by the bathroom or the kitch…

If I could give it a negative 5 I would! We came on Thanksgiving Day with a reservation at 1:00 for a turkey dinner. We were seated 40 minutes later. Everyone in the party ordered the turkey dinner…

Longview location: This was a horrible experience. We arrived at 1:15 and left at 2:50. Dirty dishes, long wait for food and beer, cold soup

Longview location: This was a horrible experience. We arrived at 1:15 and left at 2:50. Dirty dishes, long wait for food and beer, cold soup

I do not like seeing my waitress on drugs that makes the establishment look bad. I could see her perfananela in her apron when she was porting drinks

My wife ordered a well done Filet . The first steak came out medium rare. We sent it back , second steak came back still medium rare but now all fat. The manager came to table and she agreed that…

Rude hostess. waited a good bit for her to finally slowly mosey up to us, and told us there’d be a 10/15 minute wait, although there were PLENTY of open tables, not nearly as crowded as other tim…

Madison Mayfield

The worst food my husband and I have ever had… the only good thing was the cocktails. Steak was flavorless, not tender, and the cut wasn’t that great either. We came here wanting to try something new, and spent too much money for food that was WAY under par. Food took too long for 2 steaks and some sides. The brisket queso was sub par as well. Just go to 5D or Texas Roadhouse. Trust me. We spent 150+ with tip for something that tasted $50 minus the drinks.