I L-O-V-E Vitality Bowls! I wish there were more places like this in Lubbock. I usually get the juices and avocado toast and love the bowls too! Every person that I've ordered with is so kind, knowledgeable, and down to earth. It's food and people that energize you! I am usually in a hurry, so I order through the app or by phone. I love earning points, getting offers, and paying through the app. I highly recommend Vitality Bowls :)

The newly opened Vitality Bowls is refreshing, clean, and pleasant. The food choices are widely varied and delicious. From the taste of the bowls we have enjoyed, it is evident the produce is fresh and healthy - no heavy feeling afterwards. Many if not most of the options are either vegan or vegetarian and gluten free. We have eaten at Vitality Bowls 3 times since it opened on June 24, 2016 and have took friends with us for after church brunch which we all enjoyed. Just what Lubbock and the west Texas area have been needing - Vitality Bowls!

Wow!! A unique and delicious chance of pace! We couldn’t decide what we wanted, bored with the same old thing so we tried this. Excellent, a little pricy but worth it. I wish they had half portions on their bowls. The sandwiches were small a perfect little addition to a HUGE bowl. Like I said a little pricy BUT WORTH EVERY PENNY, definitely will be going again very soon

The size of the fruit bowls at this place is ridiculous. I would normally say that I have a large appetite but I was struggling to finish a medium. The fruit is all excellent quality and the combination of flavors was delicious. I would definitely recommend this place.

Voluptuous Vegan

A consistent healthy option franchise you can rely on ! One of my personal go to’s .

Mike H

Amazing meals! Wow! So delicious! The customer service was great. Highly recommend this place if you’re looking for some fresh healthy food and juices! I can’t describe how good this bowl is. What’s pictured here is the Matcha bowl, spinach salad, and a green me up juice.

Nancy Galvez

We don't have a place like this where we live so it was nice to have a healthy, fun option. What we ordered was eye pleasing, the taste was natural, fresh, and delicious. I like the educational facts of the ingredients posted on the walls. The environment itself was relaxing. The staff were friendly and super helpful, very welcoming. It's a little pricey but worth it in my opinion. (Pictured is the tropical bowl without bananas.)

George & Megan Mar

The bowls were delicious. Pricey, like most acai bowls.

Bridget Campbell

This is exactly what Lubbock has been missing! As someone who has been eating plant based for the better part of 12 years, eating out in Lubbock has always been a bit of a struggle. Enter Vitality Bowls! They have terrific plant based breakfast and lunch options ranging from juices and smoothies to açaí bowls to salads, grain bowls, toasts, and wraps with no added sugars. My husband who is definitely not plant based/ vegan and I both got and enjoyed a green juice. I also had a lemon ginger shot that was probably the best one I’ve ever had anywhere and we travel often. I scooped up a superfoods açaí bowl for breakfast and also had them modify the green goddess bowl to fit my needs to take with me for a lunch later. The owner was working the register and she was so passionate about her menu and really helpful in making sure my order was exactly how I wanted it. I’m so happy we found this little gem located centrally right off tech’s campus. We will Be back every day of our stay!

Dawn E

Delicious! They don't use ice in their smoothies, meaning none of the space is being taken up by water, just delicious ingredients! Their rewards program is great. Highly recommend!

Beth Hoffman

I LOVE this place! The smoothie bowls are super delicious and always fresh. I secretly wish you could buy their base smoothie and make your own at home. 🙌🏽🙌🏽

Marcus Hatter

The chill of this fresh acai bowl hit the spot in the summer heat. The bowl was well presented upon delivery. While I waited, I sat on the cozy bean bag chairs.

Cynthia

The bowls and smoothies were soooo good! Everything on the menu is made to order.

The food is always as delicious as it looks. I’ve never had a bad experience coming here.

The bowls and smoothies were soooo good! Everything on the menu is made to order.

The chill of this fresh acai bowl hit the spot in the summer heat. The bowl was well presented upon delivery. While I waited, I sat on the cozy bean bag chairs.

I LOVE this place! The smoothie bowls are super delicious and always fresh. I secretly wish you could buy their base smoothie and make your own at home. 🙌🏽🙌🏽

Delicious! They don't use ice in their smoothies, meaning none of the space is being taken up by water, just delicious ingredients! Their rewards program is great. Highly recommend!

This is exactly what Lubbock has been missing! As someone who has been eating plant based for the better part of 12 years, eating out in Lubbock has always been a bit of a struggle. Enter Vitality Bowls! They have terrific plant based breakfast and lunch options ranging from juices and smoothies to açaí bowls to salads, grain bowls, toasts, and wraps with no added sugars. My husband who is definitely not plant based/ vegan and I both got and enjoyed a green juice. I also had a lemon ginger shot that was probably the best one I’ve ever had anywhere and we travel often. I scooped up a superfoods açaí bowl for breakfast and also had them modify the green goddess bowl to fit my needs to take with me for a lunch later. The owner was working the register and she was so passionate about her menu and really helpful in making sure my order was exactly how I wanted it. I’m so happy we found this little gem located centrally right off tech’s campus. We will Be back every day of our stay!

The bowls were delicious. Pricey, like most acai bowls.

Amazing meals! Wow! So delicious! The customer service was great. Highly recommend this place if you’re looking for some fresh healthy food and juices! I can’t describe how good this bowl is. What’s pictured here is the Matcha bowl, spinach salad, and a green me up juice.

We don't have a place like this where we live so it was nice to have a healthy, fun option. What we ordered was eye pleasing, the taste was natural, fresh, and delicious. I like the educational facts of the ingredients posted on the walls. The environment itself was relaxing. The staff were friendly and super helpful, very welcoming. It's a little pricey but worth it in my opinion. (Pictured is the tropical bowl without bananas.)

A consistent healthy option franchise you can rely on ! One of my personal go to’s .

+1

The employees here are incredibly nice! It's not always the first thing you notice when you enter an establishment, but this was my experience here, which gave my visit a positive start. I did enjoy my bowl, but I'm quite used to very high quality smoothie bowls so my bar was set high. If I hadn't had a bowl before, this would easily be a 5 star review. I'd like to try their paninis and salads, as other customers dining here had ordered them and they looked excellent. The portions are good and the prices are excellent. Overall, I'd return here again. If I (which I will) order another smoothie bowl that doesn't come with granola, I plan on adding some on for an additional fee. I think that was the main thing missing from it, in my opinion.

Laney Hixson

The employees here are incredibly nice! It's not always the first thing you notice when you enter an establishment, but this was my experience here, which gave my visit a positive start. I did enjoy my bowl, but I'm quite used to very high quality smoothie bowls so my bar was set high. If I hadn't had a bowl before, this would easily be a 5 star review. I'd like to try their paninis and salads, as other customers dining here had ordered them and they looked excellent. The portions are good and the prices are excellent. Overall, I'd return here again. If I (which I will) order another smoothie bowl that doesn't come with granola, I plan on adding some on for an additional fee. I think that was the main thing missing from it, in my opinion.

Smoothie bowl was overpriced but it was delicious. However, it took FOREVER. About 25 minutes for one bowl. And when I asked about where it was, the employee did not apologize in the slightest, just had an attitude while telling me there were people in front of me as I stood in an empty shop lol I said there were 2 when I got here and as I walked away, she talked back something I didn’t hear. You’re on your own in here!

its great....when the owner is there to make sure the food is prepped correctly. The only time I ever get good service is when the owner is there. Today I ordered a smoothie with peanut butter and a turkey panini the owner wasn't there. so the peanut butter is at the bottom of the cup with the smoothie and the tomatoes are all in the center of the sandwich. I called and asked about it and was offered to have them brought back and fixed . but this happens every single time the owner isn't in the business .very disappointing

Shadi Ra

I’ve tried this place a few times, the açaí bowl was ok, the sandwiches were not good at all. It’s really overpriced for what you get. Staff is good, service is really slow.

I’ve tried this place a few times, the açaí bowl was ok, the sandwiches were not good at all. It’s really overpriced for what you get. Staff is good, service is really slow.

Bowls are great! As far as customer service goes, not so much. The cashier was rude and unhelpful while I was trying to figure out the app for my first time signing up to get a discount.

Extremely slow. Rarely answer phone calls. The bowls are good but also overpriced. The older lady with the short curly hair and glasses couldnt seem more disappointed to have us walk in upon opening. I was almost so tempted to just walk out and go grab Chick FilA instead. Rude people. Have never been impressed with the service here. Takes over 20 minutes to get a bowl even when you're the only one in the restaurant.

I have been to vitality bowls several times. Each time they seem to get worse. Originally it was just the customer service but then my bowl was awful!The last few times I've been, the employees cared more about social hour than the customers. This time when I ordered, I asked for no banana and asked to sub it for mango. The lady told me that they can't sub but could charge me for the mango. Then she proceeded to tell me that it wouldn't taste good anyway and how the bowl wouldn't be sweet without the banana (which I understand because bananas are sweet but I'm allergic so it doesn't matter to me). The tone in which she used was rude and not helpful. When they brought me my bowl, it had way to much honey and granola (I've ordered it this same bowl the same way before so I know what it's supposed to be like). I couldn't even finish it because it just tasted like granola and honey. I have continued to go because of the lack of places like this in Lubbock but now I just have an awful taste in my mouth...literally.

Ordering was super confusing, and the lady working there did not explain it well at all. They actually don’t offer that many fruits for toppings just the base. Wish they would add more fresh fruit to the menu. Besides that the place is nice. I’ve just been to a lot better.

Friendly help taking the order, BUT...the turkey panini was not on a panini just plain bread. Ordered whole wheat so I presume it was whole wheat bread. Turkey was chewy with gristle in it and the sun dried tomatoes (2) were tossed on the edge. Way over priced, there is a reason they don't put prices on the website. Turkey sandwich is $5.99. The smoothie was good but also over priced. I will not go back and would caution others.

We have ordered from this location every time we are in town. Unfortunately, both of our bowls were barely chilled last night *had to freeze for 2+ hours). This morning's order was placed 40 min in advance, and they did not begin the order until we arrived. A simple phone call or email would have been nice, but they must have forgotten about the order until we arrived. I was given a Door Dash excuse--no apology--it was an obvious oversight on their part. My daughter was almost late to class. We will not be back. I'd rather drive an extra 5 minutes to Keva every day than to spend this kind of money and have to wait an hour with no apology.

Alexandra B

Bruh. I don’t know how places like this stay in business aside from the fact that it’s a safe haven for vegan yoga goers. I wanted a smoothie and decided yessss I’ll pay the $12 bc smoothie king is out of the way. Asked for extra dates and they delivered, included the pit too! How are you grinding the pit of a date into a smoothie. How do you not hear that? For $12 too come on. The bar is so low. It’s always so dingey and mildy dirty too. I don’t get it, I really don’t. How are they even covering overhead costs with selling smoothies like this. When the smoothie is done well it’s a solid 7/10 smoothie but I can’t risk it again with these people who act like servicing you is a chore. Vitality more like fatality to my teeth ✊

Shawn Scott

A few things to consider. 1) Staff was very friendly...they get the stars! 2) Don’t get any paninis. Ordered the avocado toast and a sirloin panini for $14 total. Received lack luster barely toasted sandwiches on run of the mill supermarket postage stamp size loaf bread. The $8 sirloin panini was 2 strips of sirloin, a few sprigs of spinach and one paper thin slice of deli cheese that was barely warm.....not close to melted as one would expect of a panini (sent back for another run on the press and still not impressed). Overall, very disappointing and way over priced for what we ordered. Will not return and do not recommend.

Sydney Taylor

i was pretty excited to try vitality however i ordered the green glow bowl to go and when i got home quickly noticed there was no chicken in my bowl lol. so i paid $14 for a bowl of veggies. very let down cause this kind of place is right up my alley. don’t know if i’ll be going back

i was pretty excited to try vitality however i ordered the green glow bowl to go and when i got home quickly noticed there was no chicken in my bowl lol. so i paid $14 for a bowl of veggies. very let down cause this kind of place is right up my alley. don’t know if i’ll be going back

A few things to consider. 1) Staff was very friendly...they get the stars! 2) Don’t get any paninis. Ordered the avocado toast and a sirloin panini for $14 total. Received lack luster barely toasted sandwiches on run of the mill supermarket postage stamp size loaf bread. The $8 sirloin panini was 2 strips of sirloin, a few sprigs of spinach and one paper thin slice of deli cheese that was barely warm.....not close to melted as one would expect of a panini (sent back for another run on the press and still not impressed). Overall, very disappointing and way over priced for what we ordered. Will not return and do not recommend.

Poor service! All staffs are in the back area. Took them a while to come out and get our order. Not friendly! It took them 30 minutes or more just to prepare two açaí bowls order. they just chat away in the back, could care less if customers are waiting!

The smoothie was decent but the customer service I received was horrible. I came in for my first visit and the guy with dirty blonde hair with a beard and headphones in was so rude. He didn't say anything to me when I walked up, after I looked at him he asked "do you want anything?". I told him it was my first time and he asked the girl behind me if she knew what she wanted and called her up in front of me and then disappeared in the back and I had to wait another five minutes before I was able to order. I ordered a panini and a smoothie and I've been here for 30 minutes and still haven't received my order.

Bland, generic smoothies and salads at exorbitant prices. Too focused on marketing itself to the local college instead of making good food. Not that I can blame them, but the staff takes no pride in their work and does not pay attention to detail. Asked for goat cheese on the side of my salad, got home and you guessed it, no goat cheese anywhere. Zero stars

Love this chain, but this location has terrible service. No masks and employees are more interested in chatting with college students who stop by for an impromptu social hour. So prepare to wait for your meal while you hear the latest gossip. Unprofessional.

Bowl was delicious. Service was TERRIBLE. The manager was so rude when we asked for a side of honey and peanutbutter. She said "are you going to pay for that" very rudely. We also has taken items out of the bowl so we assumed we would be able to get a side of items at no cost. How rude!

I called in an order today at 12:00 PM and the order wasn’t ready till 1:20 P.M The staff was incompetent, lazy, and carried no regard for customer service. 4 customers arrived after me and got their orders taken, made, and left before me. My order was screwed up and no offer was made to make it right! I will never visit this Vitality Bowls location again or recommend it to anybody looking for a healthy alternative here in Lubbock.

Both the staff and management consist of some of the most deplorable and unsympathetic people you will ever meet. The food is overpriced and there is no work ethic. Customers are treated snidely and usually end up waiting for long periods of time. Go to Keva or Jamba Juice, don’t waste your time.

The smoothies and bowls are really good but they’re extremely overpriced. The sandwiches are on bread the size of dinner rolls. Their service always takes forever somehow. I came in yesterday and nobody was there except me. It still took them fifteen minutes to make my bowl. On top of that, their employees are mediocre and usually ruin my visit. When I was ordering yesterday, the employee asked me if I workout. I told her no and she said I should start working out. I then told her I walk five miles a day during the school year, hoping she would stop making me feel bad. Her response was to tell me to start running five miles a day. I don’t come in to a restaurant to be shamed by the employees.

Maia Sellars

No one was at the counter to help or take orders. Both girls were talking in the back. Ordered an avocado power panini and they gave me a chicken one, took it back and they gave me this... this is supposed to be a panini? Avocado is brown and bread is soggy.

No one was at the counter to help or take orders. Both girls were talking in the back. Ordered an avocado power panini and they gave me a chicken one, took it back and they gave me this... this is supposed to be a panini? Avocado is brown and bread is soggy.

I believe it's very, very unprofessional for the FRANCHISEE Molly Watters to share photos of my daughter. She took it upon herself to insert herself into things that do not pertain her. So Molly, please refrain from sharing photos or ANYTHING regarding my daughter especially without my permission. 😉

Went in this morning and had one of there steak wraps which didn’t really have any taste and wasn’t impressed. Also ordered one of there juices and the cashier looked at me like I was crazy and said they didn’t have that. Her customer service was not great at all ! Would not recommend spending your money here !

$20 for one of the least fulfilling and mid salad I ever had in my life. Just no.

Asked if I could change some of the ingredients of the smoothies, they said "yes." Smothie is $9.99. Took 4 ingredients out (each ingredient costs 0.75cents if you would add it separately) and added 3 new ones ($0.75 each plus extra $1 whey protein). Employer took 4 ingredients out, and just added additional 3x $0.75 and +$1 for whey. When I asked why is she just adding for all of them, she said because you are adding. I asked if they are all the same price, except whey add on +$1 (which I'm totally fine with), she said because you're adding. I explained that I took 4 ingredients out, which all cost the same as the ones I added in, I got an answer that it works like that. As a collegiate and professional athlete I have had over thousands of protein smoothies in my life, and I know for a fact this smoothies had no double whey protein, no banana, at all. When I make smoothie like this, or order it from business that actually make good smoothies, you almost have to eat it with spoon, how tick it gets. This one was just milk and sprinkle of ingredients. :) No hate, just facts :)

I ordered online, and ordered a bowl and a bottled water. Upon arriving they asked me my name, handed me a bag, and said have a good day. I realized that the bag didn’t have a bottled water in it. On my way back, my bowl also spilled out in the car, but I’m excluding this as super important because I’m not entirely sure if the lid coming off was my doing. When I went back to the store to explain the situation, there was no apology. I was treated like I should’ve known that I was supposed to get the bottled water myself, and she doubted that I bought a bottled water and handed me a cup of water instead. She couldn’t pull up the receipt so I had to go through my email to prove that I bought a bottled water. I’ve worked in the customer service industry for over 2 years now, and would’ve done everything in my power to satisfy the customer. Bad customer service makes me angry and I don’t tolerate it. I should not have tipped. Whoever the owner is should really train the staff better.

Cynthia Calvin

$20 for one of the least fulfilling and mid salad I ever had in my life. Just no.

Sinica Garcia

I believe it's very, very unprofessional for the FRANCHISEE Molly Watters to share photos of my daughter. She took it upon herself to insert herself into things that do not pertain her. So Molly, please refrain from sharing photos or ANYTHING regarding my daughter especially without my permission. 😉

Dino Dodig

Asked if I could change some of the ingredients of the smoothies, they said "yes." Smothie is $9.99. Took 4 ingredients out (each ingredient costs 0.75cents if you would add it separately) and added 3 new ones ($0.75 each plus extra $1 whey protein). Employer took 4 ingredients out, and just added additional 3x $0.75 and +$1 for whey. When I asked why is she just adding for all of them, she said because you are adding. I asked if they are all the same price, except whey add on +$1 (which I'm totally fine with), she said because you're adding. I explained that I took 4 ingredients out, which all cost the same as the ones I added in, I got an answer that it works like that. As a collegiate and professional athlete I have had over thousands of protein smoothies in my life, and I know for a fact this smoothies had no double whey protein, no banana, at all. When I make smoothie like this, or order it from business that actually make good smoothies, you almost have to eat it with spoon, how tick it gets. This one was just milk and sprinkle of ingredients. :) No hate, just facts :)

Jonathan Rodriguez

Went in this morning and had one of there steak wraps which didn’t really have any taste and wasn’t impressed. Also ordered one of there juices and the cashier looked at me like I was crazy and said they didn’t have that. Her customer service was not great at all ! Would not recommend spending your money here !

Ava

I ordered online, and ordered a bowl and a bottled water. Upon arriving they asked me my name, handed me a bag, and said have a good day. I realized that the bag didn’t have a bottled water in it. On my way back, my bowl also spilled out in the car, but I’m excluding this as super important because I’m not entirely sure if the lid coming off was my doing. When I went back to the store to explain the situation, there was no apology. I was treated like I should’ve known that I was supposed to get the bottled water myself, and she doubted that I bought a bottled water and handed me a cup of water instead. She couldn’t pull up the receipt so I had to go through my email to prove that I bought a bottled water. I’ve worked in the customer service industry for over 2 years now, and would’ve done everything in my power to satisfy the customer. Bad customer service makes me angry and I don’t tolerate it. I should not have tipped. Whoever the owner is should really train the staff better.