Carl's Jr.

Jacqueline was extremely friendly. The restaurant was clean and comfortable.

I go to a lot of different Carl’s Jr.’s. I always have special requests for my order. This particular location always gets my order correct, and always in a timely manner with friendly customer service. It is a pleasure to get my food here.

Very clean, good food, very nice person at the drive through. Love their fried Zucchini. Have been here many times. Nice large outdoor play area for kids. Good ice cream. Decent burgers. Love the onion rings too.

Great employees, very friendly. The famous star is easily in my top three fast food burgers.

Araceli took our order. She was friendly and got our order to us quickly. Food was great and just what we ordered. Fantastic job!

Nathan Ellett

Great employees, very friendly. The famous star is easily in my top three fast food burgers.

jewel mckinley

Jacqueline was extremely friendly. The restaurant was clean and comfortable.

Paula Brady

Usually drive thru. Great hot food and friendly service. My dog and I get the chicken tenders.

Melinda Weis

Araceli took our order. She was friendly and got our order to us quickly. Food was great and just what we ordered. Fantastic job!

Craig Paul

Aracelli was awesome and so was the meal. Restaurant was cleaner than most fast food places these days.

Pam Buchhorn

I went yesterday 2/26/2025 to get a replacement meal for my last one that was not good. I appreciated the manager getting ahold of me to find out exactly what was wrong with my meal. My replacement was fresh and delicious. Thank you Ed and staff!

Ron Harper

I go to a lot of different Carl’s Jr.’s. I always have special requests for my order. This particular location always gets my order correct, and always in a timely manner with friendly customer service. It is a pleasure to get my food here.

Rafael Robles

The service was great here. Came on 7-9-24, and the cashier was so nice. She even brought the food to our table for us, It was really kind and we appreciated it. The lobby was so clean and the food was made just like the pictures.

V

Very clean, good food, very nice person at the drive through. Love their fried Zucchini. Have been here many times. Nice large outdoor play area for kids. Good ice cream. Decent burgers. Love the onion rings too.

Nay Mont

There is always a nice woman who greets me when I pull up here in the drive thru. Always happy. Always welcoming. The orders are always right for me. Rarely have they missed something in my bag. Service is not bad. They don't take as long as Jack's or McDonald's. Good tasting food. This will always be my spot.

Nice customer service. Not loving their spicy chicken, it's ok.

152 251

Nice customer service. Not loving their spicy chicken, it's ok.

Ordered Dlb Western Bacon Burger combo and BAM - the best tasting burger (soo big) fries were fresh and diet coke perfect!!! Veronica was great!....able to break $100 for me!.... amazing place, people & service. Will always come here for my Western Bacon Burger!

Joseph Deguzman

Ordered Dlb Western Bacon Burger combo and BAM - the best tasting burger (soo big) fries were fresh and diet coke perfect!!! Veronica was great!....able to break $100 for me!.... amazing place, people & service. Will always come here for my Western Bacon Burger!

RHIANON CATILLAZ

Ordered online. The app didn't apply my offer correctly so I was charged full price even though I showed the offer at the restaurant. The employee didn't know how to fix what I was charged nor compensate me for not getting the discount I deserved. After showing her the app how it hadn't button that said apply at restaurant she had no idea what pushing the button would do so I push the button and then it used my offer but I couldn't claim The price break of the offer it just it just got wasted.

Ordered the steak breakfast burrito, sauce was only in bottom half of burrito and almost no cheese…so burrito was very dry. So sad a little more caring of how burrito was made and would have been a big difference. I usually get steak burrito in Perris and they are so yummy there. Will not be going back to menifee, unless more training or new cook.

I stopped on my way hone 15 miles before I got there. But 2 out of 2 Big Carl's were made wrong. I tried calling to talk to a manager at least 5 times when I got home. But after about 30 seconds each time it said nobody was available to answer & hung up, So I had to drive another 40 minutes round-trip to tell a manager! But I changed the incorrect toppings on one Burger to the other one to make it correct. And I left the second Burger at home for my Wife to add sauce to that was supposed to have Sauce on the side. Since my Wife & Son were very hungry. When I got there, I told a Shift Manager what they did wrong & asked her what she would do about it. But even though I showed her my receipt, she said I needed to bring back both Burgers to do anything about it! So I raised my voice & told her no other fast food restaurant ever asked me for incorrectly made food back. Since they just throw it away. And I said since their app is hard to use & her bad service I would never go there again! As I was leaving, the Restaurant Manager who just started asked me what was wrong. I told her & she offered to remake it then. But I said my family fixed most of their problems already. So I asked her if it can be remade correctly the next time I come in. She said yes & wrote with a Sharpie on my receipt my correct order on it. She offered me a free drink for my almost 50 minutes of wasted time. But I said I was ordering another item that's regular price was more than their largest drink. So I asked if I could get it instead, She said yes & made it. And she apologized about her rude Shift Manager. And I thanked her for her offering to make remake it correctly next time. So they should always answer their phone when they aren't busy, like they weren't then. And all of the Shift Managers should be trained correctly to keep customers happy to keep returning.

Bob Restifo

I stopped on my way hone 15 miles before I got there. But 2 out of 2 Big Carl's were made wrong. I tried calling to talk to a manager at least 5 times when I got home. But after about 30 seconds each time it said nobody was available to answer & hung up, So I had to drive another 40 minutes round-trip to tell a manager! But I changed the incorrect toppings on one Burger to the other one to make it correct. And I left the second Burger at home for my Wife to add sauce to that was supposed to have Sauce on the side. Since my Wife & Son were very hungry. When I got there, I told a Shift Manager what they did wrong & asked her what she would do about it. But even though I showed her my receipt, she said I needed to bring back both Burgers to do anything about it! So I raised my voice & told her no other fast food restaurant ever asked me for incorrectly made food back. Since they just throw it away. And I said since their app is hard to use & her bad service I would never go there again! As I was leaving, the Restaurant Manager who just started asked me what was wrong. I told her & she offered to remake it then. But I said my family fixed most of their problems already. So I asked her if it can be remade correctly the next time I come in. She said yes & wrote with a Sharpie on my receipt my correct order on it. She offered me a free drink for my almost 50 minutes of wasted time. But I said I was ordering another item that's regular price was more than their largest drink. So I asked if I could get it instead, She said yes & made it. And she apologized about her rude Shift Manager. And I thanked her for her offering to make remake it correctly next time. So they should always answer their phone when they aren't busy, like they weren't then. And all of the Shift Managers should be trained correctly to keep customers happy to keep returning.

Rubimyrealtor

Ordered the steak breakfast burrito, sauce was only in bottom half of burrito and almost no cheese…so burrito was very dry. So sad a little more caring of how burrito was made and would have been a big difference. I usually get steak burrito in Perris and they are so yummy there. Will not be going back to menifee, unless more training or new cook.

Worst experience I've had at a fast food restaurant in a long time. We got mostly the $5 boxes, which contained less food than a kids meal. Our boxes looked NOTHING like the boxes on the menu. The chicken strips we're TINY, and they didn't put the extra sliders in the bags, even after I specifically asked, before we walked out the door. It was so bad, we will probably not ever go back to that location. Just awful.

I've one to usually not complain about little things but this Carl's Jr has by far the worse customer service. I was given an incorrect drive thru order and when I went back to correct my order, l was greeted by what appeared to be a "manager". Upon apologizing, this individual proceeded to charge me for a $2 difference. I wouldn't have had an issue with paying the difference for not the inconvenience of me driving halfway to my house and having to return. Note to "manager", the customer is always correct.

Jenni Smith

Worst experience I've had at a fast food restaurant in a long time. We got mostly the $5 boxes, which contained less food than a kids meal. Our boxes looked NOTHING like the boxes on the menu. The chicken strips we're TINY, and they didn't put the extra sliders in the bags, even after I specifically asked, before we walked out the door. It was so bad, we will probably not ever go back to that location. Just awful.

Ralph Garibay

I've one to usually not complain about little things but this Carl's Jr has by far the worse customer service. I was given an incorrect drive thru order and when I went back to correct my order, l was greeted by what appeared to be a "manager". Upon apologizing, this individual proceeded to charge me for a $2 difference. I wouldn't have had an issue with paying the difference for not the inconvenience of me driving halfway to my house and having to return. Note to "manager", the customer is always correct.

Went through drive thru at 11:30 am on 9/9/24. I ordered two big hamburgers with NO onion. Upon arriving home, both hamburgers were covered in onions. The receipt clearly stated no onions, but there they were What part of no onions don't you people understand? Customers ask for food without certain condiments for a variety of reasons including allergies, etc. But who cares, right? The customer gets what you want them to have, right? What is wrong with you people? Didn't you just get a HUGE raise because you work fast food? I guess that raise doesn't change how you do your jobs or the level of professionalism in which you do it. WHAT A JOKE THIS PLACE IS. And try answering the phone and stop hiding from the poor job and poor customer service you provide.

Mark Walker

Went through drive thru at 11:30 am on 9/9/24. I ordered two big hamburgers with NO onion. Upon arriving home, both hamburgers were covered in onions. The receipt clearly stated no onions, but there they were What part of no onions don't you people understand? Customers ask for food without certain condiments for a variety of reasons including allergies, etc. But who cares, right? The customer gets what you want them to have, right? What is wrong with you people? Didn't you just get a HUGE raise because you work fast food? I guess that raise doesn't change how you do your jobs or the level of professionalism in which you do it. WHAT A JOKE THIS PLACE IS. And try answering the phone and stop hiding from the poor job and poor customer service you provide.