This is a message to management. Your employee Jose is doing a great job i can even say excellent. His supervisor better give him some recognition or at least a high five. His customer service has me wanting to go back i havent even ate my wrap yet. Let be known.

Adrian helped me out today and he was the only staff on site. He helped me and three other people. Always engaging and making sure we got what we wanted. Really happy with his customer service. Will come again just because of that

I love this Subway location! Customer service was great and my Sandwich came out delicious! The overnight workers ( 2 ladies) have a beautiful personality! ❤️❤️

Good when bogo. 1399FL

Always love a local 24 hour Subway! Makes me feel better than getting "traditional" fast food. Even in the middle of the night they've always had whatever I want to order and it's always fresh (for a Subway 😉)

I like subway. Other people like other chains that make sandwiches but subway makes a damn good turkey and ham sandwich. Yes, the other sandwich shops are great but subway makes an all original sub pretty good. Just depends who prepares it. Mine was super yum. 😋

I come to this restaurant at least once a week. So much so, that they already know my order lol. Employees are friendly. Fast service. Nothing to criticize really. Haven't had any problems. Definitely recommend.

I enough food to fit the price. My favorite is the oatmeal raisin cookies. I had the subway club. They adjusted it to the right amount of flavor that I needed. Just happy it filled me up perfectly

We came in last night and had such wonderful service from Ken and Pablo, so we actually were craving Subway again. This time we were met with a different set of employees and were very pleased that we received the same great service as we did last night. Today, Sylvia made our Sandwiches and soup. She was very polite and made our orders perfectly!! It’s quite unusual for me to review a place a second time, and especially this close together, but I just felt led to write this so that management knows they’ve done a heck of a job with these hires! Good job you guys!! Keep it up! We will DEFINITELY be back, and probably not too long from now!! 🙏🤍🤍

This store in particular makes the sandwiches better than most other stores I've been to.

This subway is open 24 hours! It’s at a great location, with lots of parking. Its very clean inside and my sandwich was tasty!

Destini Phillips

We came in last night and had such wonderful service from Ken and Pablo, so we actually were craving Subway again. This time we were met with a different set of employees and were very pleased that we received the same great service as we did last night. Today, Sylvia made our Sandwiches and soup. She was very polite and made our orders perfectly!! It’s quite unusual for me to review a place a second time, and especially this close together, but I just felt led to write this so that management knows they’ve done a heck of a job with these hires! Good job you guys!! Keep it up! We will DEFINITELY be back, and probably not too long from now!! 🙏🤍🤍

Matt R

This store in particular makes the sandwiches better than most other stores I've been to.

Tiana G

This subway is open 24 hours! It’s at a great location, with lots of parking. Its very clean inside and my sandwich was tasty!

I would have taken a picture of my food, but since I was so hungry 😋 I totally forgot. It was that good that I finished a foot long for the first time. I had a 🐟 tuna subway, and believe me, it was so delicious. They also had good customer service. The lady who helped me out was helpful and nice. I do recommend you try it out and get the same or better experience than me.

Elvira Garcia the store Manager is Amazing. The other staff members are awesome. It's always so clean and food is excellent. I would recommend to all my friends and family.

Best subway ever !Also they are open 24hrs

I entered the Subway and was immediately greeted with smiling workers. They seem to be dedicated to their craft since many of the previous orders before me were well made. The service was quick and friendly. Although I wasn’t able to personally tell the workers directly, I thank them for flawlessly putting together my order. Every bite felt as if I was being showered with love! I highly recommend this Subway to anybody who is searching for a QUICK bite. I would give this place 6 stars if I could!!!!!!!

Roger Lazaro

I like come by there because i can get healthy food special vegetables alot varieties of sandwich,

Melanie Flores

Elvira Garcia the store Manager is Amazing. The other staff members are awesome. It's always so clean and food is excellent. I would recommend to all my friends and family.

Araceli Sebastian R

I would have taken a picture of my food, but since I was so hungry 😋 I totally forgot. It was that good that I finished a foot long for the first time. I had a 🐟 tuna subway, and believe me, it was so delicious. They also had good customer service. The lady who helped me out was helpful and nice. I do recommend you try it out and get the same or better experience than me.

Anthony Lopez

I entered the Subway and was immediately greeted with smiling workers. They seem to be dedicated to their craft since many of the previous orders before me were well made. The service was quick and friendly. Although I wasn’t able to personally tell the workers directly, I thank them for flawlessly putting together my order. Every bite felt as if I was being showered with love! I highly recommend this Subway to anybody who is searching for a QUICK bite. I would give this place 6 stars if I could!!!!!!!

Good service, ApplePay, and open 24hrs!! However an older Latina employee working around 5:30 who scolded Miguel in Spanish this morning about serving me a Keiruig coffee. Apparently she ranted to Miguel in front of me that the Keiruig cost money and that he shouldn't have served me that but the brew coffee on the side. She is literally calling the shots. I have gotten the Keiruig option when Subway offers it. I think human resources should inform the lady that she shouldn't be telling her coworkers that it costs more because it never was. Somethings wrong here so for the scolding Miguel got in Spanish I have downgraded my rating from a previous 5 star experience. I just can't stand that crap being done!

Keep the veggies fresh no soggy tomatoes please.

Good location to get late night sandwiches. There is only one employee working late night, so they can sometimes get swamped with orders. So I recommend to order via app before heading there. I have ordered about a dozen times at this location, so far the food quality is consistent. And the employee that's there is nice, even though they seemed overworked at times.

Fast food fast service i wouldn't eat there...

I like how ita 24 hours. But if u place online order they give very small portions. Even if you indicate *EXTRA* on specific item. It will not be carried out. The sandwiches are always very light very skinny compared to other locations. Also when i came to pick up my sandwich, the lady was in the middle of making it. And she took one of the gloves off to help a customer at the register. When she was done, she put a new glove on but only for 1 hand. When i told her to please change the other glove as well, she did but gave me a dirty look.

Try to order online and we couldn't and the service didn't really speak to the customers. Food was good

Jean Grasso

Try to order online and we couldn't and the service didn't really speak to the customers. Food was good

A.S.

I like how ita 24 hours. But if u place online order they give very small portions. Even if you indicate *EXTRA* on specific item. It will not be carried out. The sandwiches are always very light very skinny compared to other locations. Also when i came to pick up my sandwich, the lady was in the middle of making it. And she took one of the gloves off to help a customer at the register. When she was done, she put a new glove on but only for 1 hand. When i told her to please change the other glove as well, she did but gave me a dirty look.

employees definately dont wanna be there with their attitude and card reader wasnt working so they just said sorry 🤷‍♂️. i was nice to them and just left but definately will go out of my way to go to another subway

I been going to this subway for years and recently it has been the worst experience. Today I went with my family amd from the start the guy that was taking our order seem to be having a bad day and was letting it out on us and when it came to putting the vegetables it was like if he was putting nothing and then when it came to paying I had asked for 6 cookies and repeated twice to him if they were in total of 6 cookies and he said yes. Once the payment was completed I ask for a receipt he only puts it In the bag and walks away without saying anything amd once I get home I check the cookies and there was only 4 cookies I had to drive back to subway to buy more. Very upsetting with everything.

My Buffalo chicken sandwich was awesome !! Best I’ve ever tryed however the agua fresca was bad , was more like water with food coloring... did not enjoyed my sandwich as much as I would of loved to have a better water tast

I ordered a number, the chicken and bacon foot long, I instructed her to make it exactly as it was described with no onions and tomatoes since I was watching my friend's truck filled with her belongings as we were moving and it was already dark I would wait by the door. My friend finished her order and paid for my sandwiches as well as some other, which I thank her so very much! Love you! 🤟 💕 😘 well I get home and I have a foot long with chicken, bacon and melted cheese...........hmmm. If she could have at least added lettuce I would have appreciated that but she added nothing else. I mean I was less than 10 feet away I came to the door more then once yet she acted like she understood what I ordered. I guess my son scored cause he had a snack for later but there went my dinner! Just a little follow through or initiative would have been appreciated. She could have been shy I guess but damn it sucked for me!!

Store owner 👎🏿 Store was refurbished a year ago, and not even a month after completion store owner has newly installed charging ports at tables unplugged permanently! The chargers are just for looks.... Subway did away with daily special a while back, BUT store owner at this location didn't stop there!! 90% of the the time this location doesn't participate in any subway offers on the app....which is a joke! This location 16373 N. Harbor Blvd Fountain Valley, CA has 24 hr service, and most the staff are cool or i've known for some years....which is why I come to this location! Owner needs to get it together....

Dustin Redding

Store owner 👎🏿 Store was refurbished a year ago, and not even a month after completion store owner has newly installed charging ports at tables unplugged permanently! The chargers are just for looks.... Subway did away with daily special a while back, BUT store owner at this location didn't stop there!! 90% of the the time this location doesn't participate in any subway offers on the app....which is a joke! This location 16373 N. Harbor Blvd Fountain Valley, CA has 24 hr service, and most the staff are cool or i've known for some years....which is why I come to this location! Owner needs to get it together....

Deanna Grimes

I ordered a number, the chicken and bacon foot long, I instructed her to make it exactly as it was described with no onions and tomatoes since I was watching my friend's truck filled with her belongings as we were moving and it was already dark I would wait by the door. My friend finished her order and paid for my sandwiches as well as some other, which I thank her so very much! Love you! 🤟 💕 😘 well I get home and I have a foot long with chicken, bacon and melted cheese...........hmmm. If she could have at least added lettuce I would have appreciated that but she added nothing else. I mean I was less than 10 feet away I came to the door more then once yet she acted like she understood what I ordered. I guess my son scored cause he had a snack for later but there went my dinner! Just a little follow through or initiative would have been appreciated. She could have been shy I guess but damn it sucked for me!!

they were fly in there food I told the person bad customer service.

This location is the worst, I’m a pescatarian and I came to this location several times, it’s a older man who has a bad attitude, I explained to him that I would like a egg, cheese and spinach sandwich with bell peppers and union and he complained every time and told me that the sandwich doesn’t come with vegetables so I stopped coming to this location

I’ve been to many subways and this one was the worst I saw the worker grab a bread and I asked her if she could give me a fresh bread she gave me an excuse that the owners are trying to save money I talked to one of their workers when they have old bread from another day they try to give it to people so I was one of the people today so I got home the way she made it I couldn’t even lift it to pick it up and eat it it fell apart the way they made it was backwards my meat was falling off it was cold and they put the vegetables first if you want good service go somewhere else because you will be disappointed and the people even if you ask to make it your way they don’t do it . They want to do it their way never coming here again I thought subway takes care of their clients but this subway didn’t get the hint

Sandwich was good but customer service is the worst,came in around 1am and this short Hispanic lady had a terrible attitude, since the minute we came in and had a rude face the whole time. Not going back again

The first sentence I told her (a employee)is: Can I order two kids meal? But finally she changed it to other things without toys. Because my kids really wanted that,I required again . But she said:I don’t know how to change it. I told her again with anger and then she did it. And after that she put everything in a bag ,That bag almost broke .I required her to give me another bag ,she said : I wear the gloves, I can’t give it to you now! Then the other customers help me to get one from their counter when I hold my baby !! All employees never smile,their attitude are rude.They can’t speak English they only know Spanish.There is bad ! If you don’t want bad experience Don’t go!!

I go during slow hours. Anywhere from 0000 to 0300. The woman who works there always makes me feel like Im bothering her. If she is that unhappy she needs to find another job. Then again, maybe she doesn't have a green card. I would definitely go to another Subway if one was open at that time next to the hospital.

Employees were very nice. Thank you fir making my sandwich...but this place is using horrible ingredients. I got a meatball sub, the bread was cardboard like and meatballs were chewy. Gross

Do y’all call this extra cheese 😂 I ordered this at 2:20am September 5th and got this bruh

Christopher Musante

Employees were very nice. Thank you fir making my sandwich...but this place is using horrible ingredients. I got a meatball sub, the bread was cardboard like and meatballs were chewy. Gross

Remku

Do y’all call this extra cheese 😂 I ordered this at 2:20am September 5th and got this bruh

I had placed the order thru doordash and when I saw the sandwich they made. It was horrible. It barely had anything. I ordered the veggie delite. There was barely any lettuce, tomatoes, olives. Pathetic sandwich. MANAGER IF YOU ARE READING THIS I WANT MY MONEY BACK. Update 11/22 at 12:43. I called your store and your two employees were not helpful and kept on saying come during weekdays when manager is available. I also work Monday thru Friday and now they are not picking up my phone. I need my money back today/ right now. MANAGER IF YOU ARE READING THIS. YOU BETTER RESOLVE THIS TODAY. AND I BETTER GET MY REFUND BACK TODAY

I had a frustrating experience at the Subway location recently. An older lady working at night there canceled my order without any explanation and then made me wait for almost an hour. During that time, This isn't the first time I've encountered issues with her; it seems like she's always doing the same thing. Overall, it was a disappointing visit, and I left feeling very unsatisfied.

I came here a few times in the past around midnight and the customer service was decent. I came here tonight at 1:30 and the lady working here was so rude for no reason. I just came up to her to say that I was here for a togo order and that I am not in line to order but she said something like, "I have to make it. You have to wait 15 minutes after placing the order." Excuse me but I actually placed the order a few minutes before entering the store, and I didn't say/imply that I was expecting my order to be ready. Also I didn't know talking to a customer/doing your job is such an inconvenience for you. I understand that you're alone but that's no reason to be so rude. I read some of the reviews of this subway and other people seem to have the same problem with this lady. If she gets paid $20+ an hour, there is no god. Instead of just replying to reviews, the owner should re-train her on a different shift with other employees so she can see what good customer service looks like. Edit: when I went inside to pick up my food, she asked if I was there for pickup. I said "yes" and she said it was ready. She didn't even ask my name so I asked if the bag I received had two philly subs and she gave me a weirdest look and said "yes" with an attitude like I should have the ability to see through paper and verify that the subs I was holding were indeed the two philly subs that I ordered. Does she have some kind of mental illness or was she raised that way? I am never coming to this place again.

We ordered through the app and unfortunately they forgot the cookies & cheese dip. We didn't realize it until later when my bf got home to eat his food. I called and was told that I either had to come in tonight (which was extremely inconvenient) or try to dispute it though the app. I found this unacceptable since this was their mistake. I wanted to come in the next day when it was more convenient but they said it wasn't possible...so my bf had to go and drive all the way back to correct their mistake. It's the principal of it all. It was just handled very poorly so it was extremely upsetting. No one wants to pay extra for items they never received. Especially in this economy.

I came in around 3 months ago late at night had the WORSt customer service by The Hispanic lady by the name Griselda or at least that’s what she said her name is. I came back in hope that she wouldn’t be working nights anymore but she’s still here. For anyone coming to this location I recomend coming in before 11pm the other lady’s are a lot more nicer. This lady needs to leave her problems at home and not take out her anger with the customers. As a manager for a restaurant I wouldn’t want be loosing customers and money for the store. Her whole attitude is horrible, when she prepares your sandwich she throws the veggies on the bread!! she seriously hates her job.

Very poor service I’ve given this location a lot of chances but today the service was horrible the manager there on 03/08/2025 was super rude she threw the sandwiches at me for no reason just because I asked how much longer when I had been waiting for over 30 mins. Short and wears glasses and refused to give us the chip's we paid for online!!

Stupid service better get reliable and trust worthy employees especially in the morning

palak shah

I had placed the order thru doordash and when I saw the sandwich they made. It was horrible. It barely had anything. I ordered the veggie delite. There was barely any lettuce, tomatoes, olives. Pathetic sandwich. MANAGER IF YOU ARE READING THIS I WANT MY MONEY BACK. Update 11/22 at 12:43. I called your store and your two employees were not helpful and kept on saying come during weekdays when manager is available. I also work Monday thru Friday and now they are not picking up my phone. I need my money back today/ right now. MANAGER IF YOU ARE READING THIS. YOU BETTER RESOLVE THIS TODAY. AND I BETTER GET MY REFUND BACK TODAY

Zene T

Stupid service better get reliable and trust worthy employees especially in the morning

Diana Araujo

Very poor service I’ve given this location a lot of chances but today the service was horrible the manager there on 03/08/2025 was super rude she threw the sandwiches at me for no reason just because I asked how much longer when I had been waiting for over 30 mins. Short and wears glasses and refused to give us the chip's we paid for online!!

Tony

I had a frustrating experience at the Subway location recently. An older lady working at night there canceled my order without any explanation and then made me wait for almost an hour. During that time, This isn't the first time I've encountered issues with her; it seems like she's always doing the same thing. Overall, it was a disappointing visit, and I left feeling very unsatisfied.

cassandra carrillo

We ordered through the app and unfortunately they forgot the cookies & cheese dip. We didn't realize it until later when my bf got home to eat his food. I called and was told that I either had to come in tonight (which was extremely inconvenient) or try to dispute it though the app. I found this unacceptable since this was their mistake. I wanted to come in the next day when it was more convenient but they said it wasn't possible...so my bf had to go and drive all the way back to correct their mistake. It's the principal of it all. It was just handled very poorly so it was extremely upsetting. No one wants to pay extra for items they never received. Especially in this economy.

Jay Kim

I came here a few times in the past around midnight and the customer service was decent. I came here tonight at 1:30 and the lady working here was so rude for no reason. I just came up to her to say that I was here for a togo order and that I am not in line to order but she said something like, "I have to make it. You have to wait 15 minutes after placing the order." Excuse me but I actually placed the order a few minutes before entering the store, and I didn't say/imply that I was expecting my order to be ready. Also I didn't know talking to a customer/doing your job is such an inconvenience for you. I understand that you're alone but that's no reason to be so rude. I read some of the reviews of this subway and other people seem to have the same problem with this lady. If she gets paid $20+ an hour, there is no god. Instead of just replying to reviews, the owner should re-train her on a different shift with other employees so she can see what good customer service looks like. Edit: when I went inside to pick up my food, she asked if I was there for pickup. I said "yes" and she said it was ready. She didn't even ask my name so I asked if the bag I received had two philly subs and she gave me a weirdest look and said "yes" with an attitude like I should have the ability to see through paper and verify that the subs I was holding were indeed the two philly subs that I ordered. Does she have some kind of mental illness or was she raised that way? I am never coming to this place again.

Joel Contreras

I came in around 3 months ago late at night had the WORSt customer service by The Hispanic lady by the name Griselda or at least that’s what she said her name is. I came back in hope that she wouldn’t be working nights anymore but she’s still here. For anyone coming to this location I recomend coming in before 11pm the other lady’s are a lot more nicer. This lady needs to leave her problems at home and not take out her anger with the customers. As a manager for a restaurant I wouldn’t want be loosing customers and money for the store. Her whole attitude is horrible, when she prepares your sandwich she throws the veggies on the bread!! she seriously hates her job.