Rick Tracy

It's probably the best cheeseburger with the works +BBQ sauce I've had! Medium rare was perfect. It had great flavor. The buns were soft yet held up even though the burger was very juicy. Bag of fries made the meal complete. I will definitely eat here when I come back.

+4

Kissell Law Group

You’ve found it! This place is so good! Bit hard to find, as there are not any signs on the street or inside the hotel. When you walk inside One One 9, look to the right and you’ll see stairs with red curtains… (see photo) The staff is extremely friendly. The burgers are simply perfect. No frills, just perfect execution. The fries may remind you of a popular golden arched establishment, but slightly better! Bring your marker to write on the walls and enjoy!

Giusi

Great burger place, with a cool atmosphere and incredibly delicious food. The service is friendly and fast, and the burgers are to die for! The fries and milkshake are very good, too. The price is quite high, but 100% worth it, both for the deliciousness and the experience. Highly recommended!

+1

Unusual positioning of this burger joint. In the lobby of the Thompson Central Paek but u go behind the curtains up the stairs as if it’s a secret place. The dining room with NYC graffiti is its best selling points. $15 for normal burger. Could have been a whopper but size wise it’s a few mm smaller. No table service. Just like fast food - u order and they shout your name for pickup. Just do once for the experience.

Although no longer as hidden as it once was, the burgers and shake at burger joint were excellent. My complaint though is that it was extremely expensive for what it was. 13 dollars for a milkshake is very hard to justify. The food was great but had it not been in our hotel, I would not pay again for this meal because of the pricing.

Keith Williams

Delicious grilled burgers made to order with a grungy & clandestine atmosphere. A bit pricey considering it’s a “fast food” environment however the food quality is above average. The Pilsner draft beer accompanied the burger well & the sweet potato fries were a welcome change. To enter, you must go behind a red curtain inside the Thompson Hotel ground floor.

Ali Salman

The burger was good but nothing spectacular that the hype would warrant (lines out the door in the weekend). The prices seem way too high and have increased 50% and $2.25 to add each topping (like jalapeños etc) seems quite a bit too much considering other $26 burgers such as the one at Emily’s which is leaps and bounds better. Otherwise great atmosphere ands nice folks. The best thing I heard was an employee saying the quiet part out loud which was “I’ve never seen an $8 rice crispy, that’s wild” Again, tasty burger and food and nice people and cool vibe but the prices are a large deterrent and don’t correspond to quality in this case

+2

Native Kiev Citizen

Entrance hides at One11 Residences. Burgers are with thick layers of meat patties. Burgers are for 20$ but less delicious than in Burger King. Sauces are only ketchup and mustard. It's not the place for delicious food and a pleasant atmosphere.

+1

Thomas Forte

The location is undeniably impressive, nestled within a luxury hotel and blending elegance with a unique street vibe. However, the experience is heavily advertised, with many YouTubers promoting it, leading to high expectations. Unfortunately, the reality doesn’t quite live up to the hype. While the setting is beautiful, the high prices are a major drawback. A simple meal can easily exceed fifty dollars, which feels disproportionate to what’s offered. The burger, though decent and crispy, is often overshadowed by overpowering raw onion, and the fries are merely average. The long waits, especially during peak seasons, coupled with the steep costs, make it difficult to justify a return. Ultimately, the charm of the location and the hype don’t quite compensate for the underwhelming value and the excessive price, leaving the overall experience somewhat disappointing

Jen Kistler

Cool vibe and atmosphere. Burger was undercooked. Receipt said medium, but I was never asked what temp I wanted and it was too red for me. Flavor was fine but no better than many other hamburger places. “Roseann” behind the counter was extremely rude. After dropping $89 on 4 hamburgers, one fry and 2 cokes, she wouldn’t even give me a cup of water. One and done type of place for sure. Wouldn’t recommend.

I got a double cheese burger (26$), fries (10.50$) and drink (6.50$). I remembered it not this expensive. Still wanted to try. Food was okay. They expanded the space, and it is much brighter than it used to be. The vibe is different from hideout basement kitchen to a picnic style beer garden in alley way. I remembered it as tasting so so good, something is gone. If you are going back there because it used to taste good, I wouldn’t recommend you.

I finally checked this place out, but honestly, I don’t understand the hype. Once you get behind the famous red curtain, there isn't actually anything interesting back there, this felt more like a basement with graffities. As for the service? There is no service, the staff is pretty indifferent, and they served red wine in a plastic cup. The food? My double cheeseburger was ok.

Ophelia Ramil

I’d seen this place in so many videos where people recommended it like it was a must-visit. Honestly, I have no idea why. The burger was the most tasteless, saltless one I’ve ever had, and the price was absolutely insane for what we got. The staff weren’t friendly either, and to top it off, you can’t even use the washroom just to wash your hands even after paying $22 for a burger. If I could go back in time, I would never have stepped foot in their restaurant. Definitely won’t be back and wouldn’t recommend it to anyone.

+1

Kevin Moreno Romero

We ordered one cheeseburger and one double burger, and both were quite bland. The fries were not homemade, and the prices were high for what you get. I probably wouldn’t recommend coming here. The place itself is nice.

Ryan Tan

Overhyped place and popular among tourists, I should have just sticked to the old time favorites Shake Shack and 7th Street Burgers. Having said that, it’s a new experience. Being a local, we try and we avoid if it dissatisfies you. I don’t want to mislead people, but avoid this place. It’s crowded, no one cleans the table, you’d seat on a catsup on the chair, lettuce on the table, or sleeves will catch mayonnaise if you eat and lean on the table. Look first before you seat. The patties were unfresh, buns were ordinary, McDonald’s has better fries, and mass produced sweet potatoe fries. Nothing is fresh but lettuce and tomatoes. You’ll eat and speed away because tourists will be like hawk eyeing your table, approach you and wait next to you, watching your every chew and silently asking to go now so it’ll be their turn to seat.

Angelus Your Local Guide

Horrible place. It is only cool looking. But it is super hard to find. It is inside another business. So you jave to go inside to ask where it is. Then as a Latino myself, I thought the Spanish guy in there was being nice, and he actually over charged us. We paid about $150, when Google says $20 to $30 dollars. And tot think we passed so many street businesses during one of those NY fairs, when they close the street for vendors. Just to be conned at this place. NOT WORTH IT‼️ Wendy's burgers are better.

+4