This place was kind friendly my hosted was very welcoming greeted me with a warm smile. My food is fresh and the WiFi works great. It but the table could be cleaned better. But over all it's a solid 4.5 stars

Food and service good. They had turkey sausage for my muffin. Country music. Ugh. No music is better. I decided to not dine in because of it. Clean bathrooms. You have to get them to unlock it for you but it's a buzzer that automatically opens it.

It was actually fast & friendly, can I say this: In all my life I've never had hot fresh chicken mcnuggets, they taste way different hot & fresh. They were excellent and had a bit of a crunch to them. I know it will never happen again since this is first time in 40 years so I had to document it and give them their props.

Great service as far as the personality of the workers. Our fries were cold, but they replaced them without attitude, which was great. Also, the lady in the drive thru gave my son a free mcflurry for the wait and trouble due to the "uber eats" cars (they had large orders) in front of us.

This location is always busy, but they do try to get your order to you as quick as they can. I was disappointed the other night when I went. The outside lane of the drive thru seemed to be open, but when I pulled up, the menu board was very dark and messed up and the order screen wasn't lit up. So I had to drive around to get in the other lane. A cone to block it off would have been nice.

The food was hot and as we ordered... My problem is the prices! So overpriced for what you get... $2.49 for a small, and 8 mean small bag of fries... They were perfect though! So nice and hot not oversalted and perfect... Kudos! The burgers tasted fresh but $12 for one small french fries and 3 regular hamburgers with only ketchup, mustard, one pickle, a patty and bun is just crazy. But the quality of the food was almost worth it. Thank you

Food usually comes out pretty decent at this location. Fries usually hot and fresh. My only gripe is the fish. It always seems to be under and soggy. Other than that, it's fine. Location is surrounded by lots of transients

Over the years, the management has changed, and so has the ownership. The current group is doing a good job, the employees are nice, and my orders are accurate. I'll keep going, I do miss super drinks and fries.

customer service is plain nothing great to come from a store assistant manager being rude to people over the phone and in person. always get orders wrong half of the time during drive thru. during evening shift customer service is better than during morning and lunch. been to better places than here and certainly cant say anything else just your typical fast food joint.

The wait time can be a little long but understandable considering the amount of orders but last night my large fry was marinated in salt! There was so much salt that it was a heart attack waiting to happen but they replaced it with a new large fry and it definitely had less salt!

I ordered the 2 for $5 mix and match. The lines are usually long. I was asked for change by a vagrant in the drive thru. I was parked. But the cashier was fast bringing out my order and my food was fresh.

I'm not a big fan of McDonald's. I've had everything on there menu that includes the Happy meal definitely wouldn't be feeding my grandchild that we don't go there I've tried it and she's not going there with with me. I don't know what it is but there's a lot of gristle in their meat a white gristle I know it's a ready-made Patty but it's it then don't matter if it's a big 🍔or what if it's got that Patty on if it ain't no good nuggets are not good I need to go to the strips anyway I'm not suggesting McDonald's it's just not my thing I must say though they have great coffee☕☕ I think a lot of it when my friends want to go to McDonald's. 🤔☹️ Sorry!! but I did say you have good ☕

Ordered two 20-piece chicken nugget meals trying to get the 40-piece deal but it is not on the kiosks in the lobby so we ended up two fries short but that was kind of my fault because I didn't notice that it didn't change to the deal.

The guy at the window took a ridiculous amount of time getting to us and taking our order then when we got to the window didn't have the right order then when we got home realized we paid for a Happy meal with a drink didn't even ask us that my son wanted to drink and didn't get it for us opened the kids meal and messed that up too... When I called the phone rang I don't even know how many times before someone finally picked up and said it was my fault. Spoke with a manager and they said well if you come back with a receipt we can fix it which was nice but still a lil annoyed about the whole thing... Usually don't have problems there other than bums and drug deals which in that area is normal.. but couldn't believe the other service today

Strange place. Probably one of the ugliest McDonald’s around. I placed an order using the app. Pulled up to the drive thru and gave my mobile order number, and was told to pull up to the first window. No problem. Repeated my order and was given my receipt. At the next window the attendant seemed really confused, asking me about my order, did I pay already, yada yada yada. It took longer than it should have to get my order because there seemed to be some disconnect with the staff and the computer monitor. I thought it very odd.

A few concerns, it's not open for dining, so you must enter the drive through. Word of advice, don't order their coffees, I've word from a former employee that they have had roaches in their coffee machine. I don't know how sanitary the place is because they don't allow you inside anymore. They mess-up orders frequently, and the icecream machine is frequently down. Want icecream? Hit up weinerschitzles across the street. Good for a quick refreshment though, can't beat $1.07 for a large soda anywhere in town.

We come here often due to close proximity to our home, and the food is usually fine temperature wise but there is always at least one item that's incorrect or forgotten. They are very nice and will replace or refund the item/items. But inevitably one or more of those items will be incorrect as well. This has happened literally every visit. We have stopped wasting the gas, and usually just eat the food nowadays.

Ordered through the app the other day and they failed to tell customers they were closed. Litterally waited 15 min infront of the speaker just so I can drive up and see them enjoying a coffee. They told me that they closed at 10 due to short staff and couldn't refund me immediately. I was told to go through the app. Luckily the app processed the return a couple hours later. Need to be better organized even when short staffed.

It was clean but the staff was very rude even the manager didn't really want to be bothered. It took 3 minutes to get someones attention and I was standing right in front of them. They did it to several other people as well. The atmosphere was not friendly

I usually go through the drive thru when I get food here. I usually order the same thing I order at any other McDonalds. Most of the time I'm out within a couple of minutes if it's not busy. 90% of the time when I come here it's not busy, but they ALWAYS take forever to take your order, take your payment, and to give you your food and drinks. Since they're too incompetent to complete your order in a timely manner, they ask you to wait in the parking lot. You're stuck sitting in the parking lot while every meth head in the area taps on your window asking for change. If you're in a hurry or just don't like waiting for an excessive amount of time, do not stop here for food.

Honestly, the lines take forever. Plus, you guys should really change the hours on your website and on here. It says drive thru opens at 4 am but I went at 5:30 and it was closed.

Waited for 10 minutes at the first window. No one came to take my payment so I pulled up to the second window. Lady at the second window told me "first window is back there" but still took my card. Food was ok. Employee attitude was not.

There are problems with this particular store that I feel need to be pointed out so they can be improved! I have been here 5 times in the last year because of 3 reasons, 1. the burgers I always get are cold and rubbery, like they have been sitting out all day and taste terrible! 2. when I show up 30 mins before closing and order a sundae or milkshake, Im told the machine is being cleaned. And last but not least They never give napkins or utensils without you asking for them and sorry but I shouldnt have to try to remember to ask for napkins when I show up after a long day! Napkins should be given with every order unless they request NOT to have them. To me that is common sense and common courtesy! thats why I havent been back to this store and go to the store on olive drive out of my way but the food and service is much better and you dont have to remember anything when you get your order!

Everytime I go they forget sauce or something. I understand it's just sauce but it's all the time. I just received my order from UberEats and ordered a 10pc nugget, 2 6pc kids meals and 1 4pc kids meal. It even says on the receipt what sauces I asked for them. Well I open the bag and no sauce for anything. I have no car at the moment to go back and get any. I just think the managers there need to train their staff alot better when it comes to bagging EVERYTHING that is ordered and the staff have enough common sense to read the receipt or screens.

Went into dining area to order food and use restroom. Manager was very rude when she looked at me for a minute or so and then told me restrooms were for paying customers only once she seen I was carrying a back pack. I am homeless currently, however she did not know if and how much of anything I was going to order. I just needed to use the bathroom before placing my order. This happened at the one in Oildale on Roberts and N. Chester

Ever since they changed the Big Mac, with a different bun and putting seasoning in the meat I don't like them anymore and I don't eat them. 🤢And I think they changed the oil in their fries too because they do not taste the same, so I rarely get them. There's only three things that I like from McDonald's anymore and that's their chicken nuggets, They're Iced mocha frappe, and they're sweet tea. I don't like anything else.👍

Mickey D's is not what it was as a child and I'd honestly prefer that way. Today, I've witnessed such rude service at almost every Mc Donald's, I've been to. But there are some individuals at each too that are alright and polite. Customer service was a pride to own but not today. To every action is a reaction. And there is power in silence. Who's strong enough to show it.?? I know it's hated ppl but I practice it in my everyday life because I believe in that power and that type of wisdom. Sorry for the book.

I was looking for a caramel frappé there were out of stock

I ordered a large ice caramel macchiato. The person must have been new. It tastes like folders coffee with Splash of caramel. The Burger I ordered was cold and the French fries were saggy and not warm at all they were room temperature. When I asked if they can warm my fries up they were very rude and said they came off the fryer. They argued with me insinuating that I was just being difficult and was lying about it. I suggest going to the McDonald's over on F st street there open 24 hours. Their customer service is a lot more better.

Douglas Glendower

The employees do not want to interact with you now that they have kiosks. And never have the kiosks worked right. No self serve fountain, and you practically have to throw hands to get a refill. Interior is modern... and cold as ice and very closed in. The food, however, was decent for a Macca's.

Worst McDonalds ever! I tried doing a delivery for them on UberEats and they would not let me in. They locked the dining room. The lady was telling me to walk around to the back. I had to cancel the order. She was missing front teeth so assuming she was an Oildale Native.

I had to wait 20 mins in the lobby for 2 breakfast sandwiches and a big breakfast, not really a big deal BUT I was the only one in the lobby waiting for food! Plus my order was messed up. I didn't say anything cuz I didn't want to have to wait another 20 mins for them to fix it. You can clearly tell that these employees need more training in customer service. The drive thru definitely takes priority over the lobby.

It's like they get your order wrong on purpose...

Insane I ordered 4 Mcdoubles and asked for big Mac sauce and they wanted to charge me $1.50 per sandwich extra taking the total from $8.64 to $14.90 I said well no thanks on that then. I think this one is owned by the alterac group. You can't see the Digital menu boards in the drive thru it looks like sun damage but on closer inspection it looks as if someone took a high intensity laser to it. The experience has made me feel that I will not be going to this particular McDonald's again.

Flys everywhere, stinks, and dirty coke machine. My table was sticky. Cleanness gave this place the rating. Won't be back. It's like eating in a desert garbage faculty. Nasty hot and stinky. F-. The health department needs to investigate this place.

Wish I could give 0 stars . Very unprofessional but it’s mcdonalds can’t expect much. Placed an order at 11 Pm & says they’re open until 1 am, I get there at 11:12 PM and was told they can’t make my order because it’s not Uber eats or DoorDash & also was told I can’t cancel my order because it’s a Mobil order? I didn’t receive my food & I can’t get a refund? Definitely calling corporate on this location

It's zero star everytime I go there so far got only half price. So I far I visit 2 time extremely bad experience with the fries about. Please be aware they steel your money by not providing you the correct amount of food you order.

I would give no stars if possible. Horrible food.was so nasty dry and old. I went in on the 16th order number 13 at 12:18pm. I still have receipt. Had issues with the food and went back talked to a young lady at the front counter she took my name and number and told me the management would contact me. It is now the 19th and no call, so I call the store and a female manager tells me she was sorry and if I had my receipt come on in and they would take care of the issue. So I drive all the way down there and go through the drive through. A lady answers the speaker and tells me to wait a moment. No problem I said. Then another car pulls up at the other order screen is answered order taken and up they pull. Finally the lady comes back on the speaker, I tell her who I am and why I'm there she said no problem pull up. So I did and the lady at the window identifies herself as the manager I spoke with and she needed to take my receipt and consult with another manager. She goes out of sight for a bit and comes back to tell me they will not help me at all unless I have the food from the 16th. So I ask to talk to the manager who refused to speak with me. So I asked to speak with someone from the corporate office they gave me a number to call so I called it while still sitting in the drive through of which no one will answer. Then another manager comes to the window and tells me to leave or he is calling the police on me, I said go ahead so he did. While waiting for police I asked for employees names of which they refused to give me. Now I dont know how you can treat customers this way and still be in business. Just a corporate monster I guess. But I will never returne here.

Slow staff, disgusting tables, no self-serve soda machine, and they charge 90 cents to add lettuce to a burger.

my daughter requested McDonald's for her birthday. we ordered quite a bit of food to feed the family and her friend. our food arrived sealed from the store. my daughter ordered the 15.00 big mac combo that comes with 2 big macs, 2 med fries and 20 piece nuggets for her and a friend to share. order # 1601. there was only 1 big mac, no sauces for the nuggets and no napkins or condiments that we specifically requested. i called the store. the guy who answered the phone said to take it up with the 3rd party. it was not their fault as the bags came sealed from the store. my daughter did not get her food and im very upset because this is not the first time our orders have had sealed bags and missing items. this is the first time i have said anything though, because i understand how things can get forgotten in a rush. this was a special occasion though and it was ruined. thanks for the horrible customer service. we will not be dining through this location again.

My grandfather one said this was the worst McDonald's in the world, and today they proved it. Never flies landing on me as there was paper towels, straws, French fries, and other debris on the floor including dirty tables. I took photos because I never thought McDonald's would go this low of all things. Never go here.

Stopped by this McDonald's and the lobby was closed. The drive through was open but not the lobby. I found this very inconvenient for my girlfriend and I as we needed to use the restroom also. We ended up at a Jack in the box up the street instead because of this. This was the first time I have ever in all my life seen a McDonald's lobby closed for no apparent reason. Will not stop here again.

Since when is “go ahead and order” an acceptable way to greet a customer lol. And they took forever

ppl here need better in job training nd social skills. there's maybe a few ppl that do there job amazing nd that's the janitorial staff...

I always use the mobil order cause the worker are just beyond rude so I come in to get my mobile order I ask to use the restroom cashier replied it's for customer only sorry i thoight i looked good cloths where nice fresh outta showered so I relied saying yes I am a customer thank you she goes do you hav a receipt I said yes I ordered on my phone he goes let me see i show her she then doesnt believe me and goes to her screen on the side to check thensays whats the name sir i told her and im pissed she goes i opened the bathroom no I'm sorry nothing mind you infront of so many heard and seen I all go down I was embarrassed I looked at her said no actually I'm good I dont want anything to do with you or ur assistants ty she walks away my order comes up she literally tossed it on the table gave me a look and walked away worst person of my life nvr experienced anything like it only from her and she continues to act like this everytime to me now

Wish I could give 0 stars I ordered on the app And paid on the app, showed up to get my food and they were trying to re charge me saying my payment didn't go through. Yet when I check my bank app the money had already been taken out of my account and I showed them proof it had already been taken out of my account. Was Told by the night manager that it was pretty much out of their hands so I paid for food that they refused to give me. I'll never go back to this location.

We got to the drive through window at 9:45pm and we didn't get to the pay window until 10:15. I figured while I waited that I would use the restroom, and they had door locked at 9:49 even though they aren't closed till 10:00pm. I tried knocking to ask to use the restroom and the worker just pointed at me rudely and dismissed me like trash. The least they could have done was let me use the restroom in the half hour I waited in the drive though line.

This place is no good and to try and deal with the manager and he can't even get your order right..you ask for your food to be put on fresh they have you wait than bring you out old reheated food nuggets soft and soggy the tea is ALWAYS watery and does not taste like tea ,fries taste like cooking oil and they throw napkins,ketchup and dipping sauce ALWAYS in my fries (not sanitary)and the older man that's a manager is a jerk and has attitude...someone REALLY needs to inspect this place they will be rated a D at highest..this is the types of stuff you see at McDonald's in oildale

My experience was horrible I ordered a caramel frappicinno extra caramel which they charged me for no extra caramel it tasted horrible I think someone just through anything in the blender mixed it threw some whipped cream on top and gave it to me I went through the drive thru the service was also horrible I will never go there again

Went to pick up a Doordash order at 11:50pm They workers completely ignored me while at the drive thru speaker for 10 minutes. I pulled up to the window and once again they completely avoided/ignored me. I had to cancel my customer order because I was not being attended to at all… shame.

this will be the last time I go to this mc donalds. I usually come here because it’s closest to my house, but the girl who was taking orders is so rude. stating “anything else” after ever food choice I order is not to proper way to satisfy a customer.

Went thru drive thru tonight about 813pm and got a 20 piece nuggets asked for a few different sauces and they only gave me ketchup asked at the window very snotty girl says there in the bottom no only ketchup smh doors locked didn't get my sauces

Do not order delivery through ubereats/doordash/grubhub from this McDonald's unless you want your food to be cold. I've done over 25 deliveries from this particular mcdonalds and feel the need to leave this review. They still have the inside close so us drivers have to wait at the front door to pickup the food. Everytime I go I see the food ready on the counter but no one acknowledges you at the front. Supposed to have a doorbell to get their attention but they removed it. The employees are rude and avoid eye contact. I have to literally bang on the glass to get their attention. If you are going to have the inside locked and no doorbell atleast have someone paying attention more to the front. And they don't let us go through drive-thru.

Tried to use the McDonald's app to place a sizable order...spent more than 30 minutes in the store fighting to place my order (I wanted to utilize the coupon savings) ...when I asked for assistance for the third time I was told the cashier knew "nothing about Android or the app"...I asked for the manager...2 people later, I was informed that this particular restaurant was choosing to withdraw from online purchases or discounts because they had had to deal with too many stolen credit cards. When I asked why they had not "officially" removed their store so consumers don't end up confused and disappointed...I was promptly told to take my issue up with the owner...and the manager walked away. Here's my question...if your cashier's have been trained to check identification with the use of every credit card, how do you end up with so many fraudulent purchases your franchise can no longer participate in today's norm of expedient electronic purchases?!?!? There's nothing better than placing your order 30minutes before lunch...simply clicking your phone to notify the restaurant you have arrived...not having to dig in your purse for $$$ because you've already paid on your app...and having time to actually accomplish something on your lunch break - instead of loitering in the drive thru window as you wait not only to place your order, but also waiting again to receive your food....to rush back to work just in time to clock back in and try to eat ...as you do your job...wholly frustrating...but to place an online order and not even understand you will still have to face the waiting process is simply unacceptable...

Not really a great neighborhood the service is okay but at the same time know it isn't some of the employees are pretty rude and their food is good because it's a McDonald's and that's just how it is it's like every other McDonald's however they got a one for me in writing because one time I went thru the drive-thru and I drank my whole drink and when I got home I went to go pour my drink out in my sink and a rusty fish Hook was in the bottom of my drink and I called the store and they just started yelling at me telling me that there's no way that could have happened but I swear to you it did not just appear in my sink I watched it pour out of my drink cup and I hadn't even opened it since I had gotten it until then

13 minutes for 2 burgers. Nothing special or difficult about my order. Kept it very standard, and not even combos. Maybe it would be extra delicious cause of the wait? Nope, just the usual shaved hockey pucks they always are. I normally avoid this location at all costs. But I was hungry, and it was close to my destination. So if you decide to stop by. Bring some spare change for the pack of tweakers that roam the parking lot.

Went thru drive thru, menu was very hard to read, could barely hear the person taking my order, ordered a number 7 large with a coke, a mcchicken and a large coke. I get half cold fries, burgers were halfassed wrapped, both drinks had less than maybe 6 ice cubes and weren’t even filled fully. Person at window hands me the bag, says it’s all there then closes the window. Do something about your employees.

I really do not expect a five star expierence... It is McDonald's, however I do expect my food to be put together properly. Everyone is wanting $15 an hour, but they can't pay attention to detail. Come on. This was ridiculous. I ordered a big mac meal and was given a 1/2 of a patty😂 How in the heck do you not notice half a patty is missing and just slap it on the bun. Their employees most of the time are rude, so there is no use in complaining to them. You can tell by there food preparations they do not care about anything.

Food was really cold , chicken nuggets we’re burned arrived home and was missing a 10 piece chicken nuggets , called restaurant and they made me drive back with all the food and then they gave me the 10 piece and I didn’t even get a sorry! Really bad customer service!!!

Horrible!! My dasher spent an hour in drive thru just now and you would think that you guys would have common sense and know that so make my food fresh. My food got delivered to me completely cold and the ice in my drinks was even melted!! I'm sure noone likes to eat cold food. Just as much as the people that dine in and go through drive thru would like their food freshly made I'm sure that people who have ordered delivery would appreciate the same! On top of it both drive thru screens DON'T WORK and the ice cream machine is NEVER WORKING!! OR YOU GUYS ARE JUST LAZY! DO BETTER!!! I UNDERSTAND WE LIVE IN OILDALE BUT DAMN

Bad service, takes forever to take your order and too much yelling

The store is dirty. The associates only take the first three letters of that word seriously when it comes to customer service. I was ignored at the counter for five minutes for a pickup order. After I got someone's attention she just told me they're working on it but she couldn't even tell me how long until it would be ready. It ended up taking another five minutes to get it to me

Always supper slow never get orders right workers on their phones

Don't use app for order. I was walking and lobby's closed. Lady at drive thru told me to walk in between cars in drive thur to get myorder. Very unsafe. Tried to cancel and app wouldn't let me.

This place is really slow. They will have you waiting for a order for a very very long time.

Worst burger ever, they had the tomatoes out of the burger and they just made it sloppy. Bruhh the bun looks reheated and burnt

Super dirty, full of homeless, first time I went the employee was fighting a lady outside and no one took my order so I left. I would rate it a 0 stars if I could. STAY AWAY!!

95% of the time I have been here it is the slowest service that I have ever experienced. I have ordered my food and then gone next door and done a little shopping and then returned about 20mins later and still had to wait on my food. Not even exaggerating. They don’t even apologize for the wait. Why don’t they apologize for the wait I wonder. It’s because that’s just how they do it. I just quit going after realizing that it wasn’t going to get any better. If you go, good luck!

The employees there suck real bad

DO NOT EAT HERE! The quality of this food was unacceptable. The food was cold and undercooked. The manager and staff were very unprofessional. The manager kept my receipt and slammed the window on me. I have NEVER had issues like this EVER at any other McDonalds. Disgusting!

I ordered breakfast (sausage egg McMuffins, 1 coffee and a hashbrown) on the mobile app while in line at 10:23am (and was charged on my card at that time) and didn’t reach the window until 10:31am. The nice employee at the window let me know Breakfast ends at 10:30am so they could only give me the coffee and hashbrown on my order, not any of the breakfast items. I asked if it were possible to still make the sandwiches as my card had already been charged and it was only 1 minute over, she ran to ask a manager and the manager let me know that my card had been refunded for the McMuffins and they could not get me the breakfast sandwiches because “they ran out of breakfast supplies”. I said okay and ordered McDoubles, paid for them and went to the next window. At the next window I was handed my coffee and let the employee know I was also waiting for McDoubles and the hashbrown. She said ok and asked the cooks to get the McDoubles. I waited by that window for about 7 minutes and a big line built up behind me. I could hear the employees struggling to find my hashbrown on their end and they began disagreeing about whether my card had been charged for the mobile order or not. On my receipt and on my online banking there was no reflection that I had been refunded or would be refunded. After getting my food I went inside to ask if I would be refunded, one manager yelled to another manager if she could help me. The other manager had just taken a smoke break and reeked of cigarettes and after I explained the situation she looked annoyed and rudely asked me “so what do you want”?? She ended up refunding my McMuffins but this just ruined my morning, I ended up spending 45 minutes there and was treated like a nuisance when it was McDonald’s who made everything difficult. Most of the employees tried to help me but this experience sucked.

Went through the drive thru, asked for fries to be cooked well done because they are always under cooked! Got double dipped in fryer causing them to be hard! And once home were cold! Asked for BBQ sauce and Sweet and Sour for a 30 piece and 6 p kids meal. They put 3 bbq. When I asked about Sweet and Sour I was rudely told they were in kids meal. Lady working window hands me 3 and says I didn't put them in so idk. Got home 1 Sweet and Sour. The manager was Rude starring at me to see if I was going to say anything. I just left because no matter how many times you complain about this location NOTHING HAPPENS! DONT GO HERE IF YOU WANT HOT PORPERLY COOKED FOOD FROM NICE EMPLOYEES! MANAGEMENT NEEDS TO MANAGE THE PROBLEMS HERE!!

Waiting 20 plus minutes and no help, when I left and called to speak with a manger she gave a number to call in Visalia and said to call this number because she didn’t have time to answer my questions.and when I asked for her name she just hung up on me. This is the kind of people McDonald’s has working for them!! Not very professional.

Placed a mobile order today at this location. Upon recieving my food I was very disappointed. I order a Big Mac Combo & 20pc Nugget. When I opened my my BigMac box the burger was loaded with lettuce and sauce making the burger soggy , the fries were not fresh rather they looked and felt like the needed a bluechew & my Mcnuggets tasted & felt like they had been sitting away from the heat lamp. The only good thing about the order was the drink was cold enough. I would not recommend this location.

kaitlynn breann

i went and the lady in drive thru was rushing for me to order then was rude when i paid .

Jered

ATTITUDE all time high from the young female working the second window. Management doesn’t answer the phone when you try to call to complain that your order was incorrect.

Richard Guerrero

This location is absolutely shot out. Drive through, dine in, customer service, food quality. Trash. Day or night this is probably the worst location in town. Won’t be back.

Pardeep Dhanda

Very unprofessional employee some time lobby closed 5 pm For small order take minimum 30 minutes all times employee service very bad

California Trail Cyclist

Can't really say Im commenting on the food since I could buy any Service? What service? No clients no atmosphere. Is Saturday 11/01/2025 320pm Lobby is close. Just because you're doing business in a shitty area doesn't mean you have to give shitty service. Taking a short break during working ours, figure I get a Frappe, bad idea.

Larenzo Speed

Had a bad experience being at this McDonald’s. The floors are nasty, the tables are nasty, the employees don’t talk with you directly and they don’t take their job seriously. Seems like their short staff as well so there isn’t a lot of people that can help but also they just don’t want to. All they do is chat with each-other and ignore the people in the front for 15-20 minutes. Honestly I’d fire all the people and look for new people to work there because they simply are not doing their job right and if you don’t I can see this place getting shut down REAL QUICKLY. It took wayyyy too long for just a single happy meal to get to my table, it took like 20 minutes just for my happy meal to get to me. Overall my experience was a 1 out of 10. Will NOT be coming back here again.

+6

La posolera

Worst McDonald's ever , their outside menu doesn't work . Got my receipt barely visible and couldn't even see my order . Homeless all around , some front doors were not even open . I ordered a big Mac meal which I think was sitting there due to how the lettuce was looking and the fries were hard. I know it's busy at times but damn we all are paying customers.

Jotgill30

The evening shift staff is very un experienced they just ignoring dine in and pickup customers there is around 10 people working inside the store but not doing any work they just laugh and doing dance moves in the kitchen 👎🏼

Kelly Bonds

Paid for 2 breakfast bacon McGriddles with extra pepper sauce for both arrived at 9:43 am. I ordered while I was doing some errands and McDonald’s is on the way home but suddenly I couldn’t put what curb side I was at because the whole order was gone in the app but the order is in detail and in fact shown charged in both my email and back account. We weren’t late to breakfast at all they just simply refused to give the food we paid for and offered no further assistance other good luck with a refund rather then showing how to go about it which any employee should. Bottom line withholding my food with the recite in the email in your with my personal info and still refusing my paid for food for or issuing a refund even though I arrive during breakfast hours is RIDICULOUS!! INEXCUSABLE AND LAZY TO NOT HELP THEIR PAID CUSTOMER. WE WANT A REFUND and because this is continual we won’t be back unfortunately.

JoAnne LaDy Qu

Theres always homeless people at the drive thru when your odering. This is the 3rd time wifi doesnt work to collect my rewards. My sausage egg mcmuffin had eggshells today😒 . Not worth going to food was also dry.

Gomi

This McDonald’s is a wasteland in so many ways. I’ve always begrudgingly returned to this location out of convenience, the food is always prepared terribly, simple requests such as no onions get ignored ect. I tried to order ahead on the app, it gave me an error when I completed it, still charged me and told me to “see a team member.” When I got there I was immediately dismissed due to a “large order” and waited just so someone could tell me “sorry the app is down” and offer me no solution. After almost stepping in horse dung in the parking lot, I decided I will never come back to this location again.

Whitney Dozier

Long curbside wait. Leading me to go inside to retrieve my food. Defeats the curbside service. Rude service, got called foul names. Employees are unprofessional and wear loose piercings while prepping food. Poor food quality. Dirty homeless environment.

Arien Wiggins

Placed a mobile order upon arrival was told they are only serving drinks after asking for a refund I was told to pull to second window where I waited for 20 minutes as my food was cooked fries were soggy one of my McDoubles was SMOTHERED in ketchup when I didn’t even ask for ketchup i literally had to replace my top bun with a piece of bread because the bun was soggy from the ungodly amount of ketchup not to mention the burger patty’s were burnt 0/10 experience nd lazy staff should’ve walked in and made it myself

Patricia Rodriguez

They're okay, they're usually quick. I never get the sauce ketchup or napkins without bugging for them Update: Decided to come back. Ordered two mcflurries. Got two half cups. Still the same with ketchup and napkins.

+1

Pocket Change Productions California

Not 1 but 5 of the burgers my family ordered where BLOODY RAW. and the manager had attitude about it! I wouldn't even have given it 1 star but I had too.

Shante Harris

I order a sausage biscuit with bacon and paid for extra bacon and this is what I got the refuse to give me more bacon n refuse to give me my money back and the manger made thearts called me out my name stated she got off work at 1 pm that's was clearly a theart. The customer services were horrible even refuse to give her name