Sharia Calahan

I had a fish haddock with what's on cheese garlic parm french fries in a chicken tender when I say my fish so fresh cook just right season so good so big the french fries is so crispy and so good 2 people can eat off this fish let me tell you about that chicken tender all you need is one it so big and they cooked IT to profession everything on my plate was good and fresh and I was late picking up my food go try it if you love good chicken and fresh fish

Tyler Plaza

We had a great experience at Chick-fil-A! Jose at the counter was really welcoming and understood everything we asked for with our order. The place was nice, clean, and the ice cream hit the spot. If you want good food and solid service, this is the place to go. We’ll definitely be back!

Great food as always. The customer service is always stellar. Today I got a kids meal which included 5ct grilled nuggets, small Mac cheese, a vanilla cup and a soft drink for just under $10.\nI used …

Great food as always. The customer service is always stellar. Today I got a kids meal which included 5ct grilled nuggets, small Mac cheese, a vanilla cup and a soft drink for just under $10.\nI use…

Great food as always. The customer service is always stellar. Today I got a kids meal which included 5ct grilled nuggets, small Mac cheese, a vanilla cup and a soft drink for just under $10.\nI use…

This Chick-fil-A location in Henrietta is consistently great. Even when it's incredibly busy, they are impressively efficient and keep things moving smoothly. The restaurant is always clean, the staf…

I love this chick fil a it's always been my go to. They've never messed up my order and the food always tastes good. I ate inside a few times and it was very welcoming, I got offered a mint, it was c…

I love this chick fil a it's always been my go to. They've never messed up my order and the food always tastes good. I ate inside a few times and it was very welcoming, I got offered a mint, it was…

Another good stop at Chick-fil-A. Restaurant was clean, staff was friendly and efficient, and all of the chicken and waffle fries were on point!

Another good stop at Chick-fil-A. Restaurant was clean, staff was friendly and efficient, and all of the chicken and waffle fries were on point!

Another good stop at Chick-fil-A. Restaurant was clean, staff was friendly and efficient, and all of the chicken and waffle fries were on point!

Another good stop at Chick-fil-A. Restaurant was clean, staff was friendly and efficient, and all of the chicken and waffle fries were on point!

Food is tasty. Ladies who work in the dining room are very helpful. Refilling drinks and getting sauces !

Food is tasty. Ladies who work in the dining room are very helpful. Refilling drinks and getting sauces !

This location is always super friendly and accommodating. They make eating out with my toddler a breeze. Always super clean. Always going above and beyond to help me with anything I ask for.

We come here frequently from out of town. This is our usual pit stop. Every time this place is clean and food is served fresh and hot. The service is fast and efficient. Nothing to complain about.

Clean, excellent service, bathrooms were clean and stocked. Food was very good, fast service, even brought us placemats for the kids. The vanilla iced coffee was excellent! Stopped here for breakfa…

Everything is delicious and wonderful! Only the tables are a little dirty and they don't clean them

Ian Stevenson

Order was correct. The drive thru line moved a little slower than I am used to from other Chick-fil-As that I have been to, but it was right at lunch time.

I love getting the grilled chicken nuggets and waffle fries from them. The chic-fil-a sauce is the best! It was super busy though at this location since it's the only one for miles. The worke…

I love getting the grilled chicken nuggets and waffle fries from them. The chic-fil-a sauce is the best! It was super busy though at this location since it's the only one for miles. The workers w…

I love getting the grilled chicken nuggets and waffle fries from them. The chic-fil-a sauce is the best! It was super busy though at this location since it's the only one for miles. The workers wer…

Quick and convenient, even with both lanes packed with people/cars. The staff were all extremely friendly, just wish there was a closer QR code or menu available closer to the start of the line, si…

chicken is always great here but I like to order the kale salad too which was terrible at this location, super wet, inedible. The chik fil a in Portland, Oregon is fantastic but this one missed the…

Friday 3/30/2024 late afternoon. First time at this location. Was very busy, but line was moving quickly. Associate at register was very nice but running his hands through his shoulder length hair an…

Chris Montana

Not a good experience because my fries were nice and hot but my sandwich was cold. How can you give me hot fries and a cold sandwich, then I ask for a Diet Coke and I get a lemonade wow.

Vini Falciano

What's all the hype about? I got a (#1) classic chicken sand with pickles on the side. Cashier was nice, but a regular piece of fried chicken on the greasiest bun arrived … and that's it. They forgot the side pickles, but there was NOTHING else on it ($$$). I tried their signature sauce to add some moisture, and it tasted like fake bacon, liquid smoke added to mayo. One and done.

Stephanie Conrad

Third and last time I will eat here. Why is it so hard to get the right chicken on a salad? In April it took 3 salads and half an hour to get the drive through delivery girl to notice me sitting farther up in the delivery area. Her attitude was horrible. My next attempt I was told they were out of grilled cold chicken for the day. It was 11 o'clock in the morning. Today the order was placed online and cold grilled chicken is an option but I got hot. I had pulled forward and tried to wave down the delivery guy but he never saw me. I pulled back through the drive through and was told they don't do cold chicken anymore. Why is it an online order option then? I asked for a salad with grilled chicken on the side. As I pulled around the sweet girl who had brought my shake asked what was wrong and I explained. She said cold chicken was an option. As I got to the window I heard her tell the manager and he raised his voice and told her 'I have already told her there's no cold grilled chicken!' He shouldn't treat an employee that way, especially in earshot of a customer. Why isn't it an option anymore? Not everyone wants hot chicken on a cold salad. And if it's not something you offer, don't have it available for online ordering.

Normally there food is 5 stars the last 2 times I went there the fries been over salted the chicken is not crispy idk if they got new workers but you went from 5 star to 1 star

Purchased the spicy chicken sandwich and a few hours later was sick...talked to several other individuals who have experienced the same thing. I had a feeling when I went at 9pm at night in a Tuesday and the sandwich tasted like it was old. Lesfon learned, I'll never return again.

Emma K

They have forgotten parts of my order so many times. Gave me 27 polyneisian sauces but no nuggets. Did you think I was gonna eat the sauce with a spoon bro?

Viktoriya V

Are you guys serious? Selling this? What kind of fries are these? Just looks like leftover pieces. Do people have to check everything right in front of you at the store? Paid for garbag.

Matthew Lunn

You got a five star review 2 years ago. Changed my mind today. I got a bunch of nonsense. Chicken tenders was burned and dry. My toddler couldn't chew them. The fries, I got bits and pieces and that was THREE large orders of bits and pieces. No extra sauces like I paid for. So sad. And it wasn't even busy like what the hell! I'm glad I got scraps. Homeless people eat better than I did at this location. Oh and I'll be writing corporate a lovely letter.

dinesh nadarajah

I ordered 4 chicken spicy sandwiches and 12 pieces of nuggets and no sasuse for my kids for dinner. Unfortunately, I found one bug in the lettuce from my son's sandwich, we remove all the sandwiches lettuce are not cleaned. Very poor food preparation. Very disappointed. Almost we spend $36.75

Bryan Lampson

This has been the 4th or 5th bad experience here at the Henrietta location. Here’s my experience just this time: 1- terrible service: waited in line as the only other other person being served for almost 10 minutes started a stopwatch because it was ridiculous. Was never acknowledged and extremely slow service. Other people were also served slowly 2- when I finally was served they said weren’t accepting cash. I asked if there was any way( including using the other register),was told no. I escalated it and they said oh yeah actually we can ring you out on the other register… 🙄 after I had conceded to using card which I didn’t want to do. 3- ordered dine-in was served to go. I asked about it and was told we aren’t doing trays…the next customer literally was served dine in on a tray (picture for proof) 4- got my sauces wrong and never brought out my drink had to go up and ask for it. 5- started closing at about 830 when they close at 10 (picture for proof) Im disappointed because Chik Fil A prides themselves on service and they have repeatedly failed here at the Henrietta.