Naomi Gonzalez

Pretty good. It is a bit of a long wait for food, the salad bar is freshly stocked often, and I liked the free ice cream. The atmosphere was nice with dim lighting and a bit dirty but nothing too bad. I reccomend the broccoli and cheese soup, it was nice and delicious. Would come again!

Becky Randle

The food is good. Every sandwich we've tried has been good. The Rockwall location needs new front end employees. We have yet to encounter a friendly clerk at the register. The older woman that works there is cranky.

Tina Schoellman

First time to eat at Jason's deli in a while. The potato was overcooked or reheated, couldn't tell, and skimpy on the fajita chicken. The tomato basil soup was good and actually hot. The muffaletta tasted good but was overcooked to where the bread tore the roof of my mouth. Or maybe it to had been reheated.

+8

Francisco Leung

We stopped in for lunch and ordered the Quarter Muffaletta Special w/ Baked Chips and Tomato Basil soup, Nutty Mixed-Up Wrap, Kids Mac & Cheese, and Kids Chicken Alfredo. I've always enjoyed their Muffaletta and it's good here too! They have the salad bar and complimentary ice cream on a cone. Nice and clean place. Friendly staff.

+1

Chad S.

While the food is good (not great, not bad), the online ordering system is not good. When you choose the curbside pickup, somehow the store never receives the notice you’re at the store. I end up having to go inside every time. The ticket stapled to the bag says “Delivery” all over it, but that’s 100% not what I chose. It also has my pickup time and vehicle information. Their app says to click when you’re on the way, and click when you arrive, which I do. If you’re going to pre-order, make sure you just hit the drive through to pickup the order, or you’ll be sitting in your car until you’re 98.

Sean Clark

I'll be honest, I'm a little disappointed for this being my first time here. No greeting at all when I walked in or for the people who walked in shortly after. I feel like that should be standard at every service establishment. Then, another lady walked up as I just put the menu down to order at the register and the cashier called her in front of me and took her order instead. I ordered a bowl of chicken and wild rice soup. $7 for soup that was short on chicken, small in portion size and not hot when I received it. It was warm, just not warm enough. You're better off buying a can of Progresso for $3. I should have tried a bowl or something else.

Danielle Marie

I used to love this location. Now lately, when I come by in the evenings, not only are they typically out of things, but the staff is always rude. Standoffish with an attitude, as if you're bothering them by being there. Foods always good though.

0BX41 Rowe

Ok, y’all won’t like this review. Most of what I’m about to say has nothing to do with the staff. They were friendly and polite. This is about the experience, the food, and the value, and honestly, it was bad enough that we will never go back. The local high school had a fundraising night where proceeds from sales between 5:00 PM and 9:00 PM at Jason’s Deli went to the campaign. Great idea, and we wanted to support it. We’ve never eaten at Jason’s Deli before, and after this, we won’t again. Let’s start with the app. We were given a promo code to use during ordering, so I installed the app and added three sandwiches, three sides, and a kid’s baked potato to the cart. The promo code didn’t give a discount. Fine, but maybe it should have because the total was over $70 for just sandwiches and sides. That’s outrageous. We were okay with it because it was for the school, but that price alone makes it an easy decision never to order here again. Then came the payment nightmare. I tried Google Pay—didn’t work. It kept saying “invalid card details”… for Google Pay! Then I tried adding my credit card directly. Entered everything correctly, hit pay—nothing happened. I cleared the cache, reinstalled the app, tried again. Same result. You literally cannot pay through the app. That’s unacceptable in 2025. So we drove to the store and ordered manually. I explained to the cashier what happened, showed her the app, and she was polite and helpful. After waiting about 20 minutes, the manager came over asking if we had duplicate orders. I explained again that we tried online, couldn’t pay, and reordered in person. She apologized and processed refunds for the failed app orders. At least the staff handled that well. Now the food. One sandwich was salmon & when we got home, it was half a sandwich, not a full one. The salmon was bland and forgettable. Another sandwich was way too salty. The third was just okay. For $70, this was a huge letdown. Combine that with the broken app and the hassle, and it’s an easy decision...we will never dine here again. Takeout sandwiches aren’t usually our thing, and this experience sealed it. We’ll recommend the school pick a different restaurant next year. The staff is not the problem. They were great! The problem is the recipes, the quality, and the value. For what you pay, you should get better food and a functional app. Jason’s Deli failed on both. I know there are people out there that like Jason's deli. We are just not in that camp. To the franchise owner, you should be proud of your staff. They are the reason this location is surviving the way that it is. They care about what they're doing & customer service goes a long way. Jason's deli corporate is not helping you out at all.

Bonnie Dockery

I have dined at this Jason's many times over the past few years, but much more frequently in the past 6 months since we moved to the area. The food is always excellent and the majority of staff are cordial and helpful. However, I've had the misfortune recently to have one specific employee "Debbie" take my order. She is abrupt and quick to rudely correct a customer if they accidentally order incorrectly ,( example today: I ordered half a turkey wrap and a side that I incorrectly referred to as

Centrifugal Muse

This food tasted like microwaved frozen food. Not good at all. It was served to us lukewarm or cold. This has happened twice. So disappointed because the other locations at least serve hot food for the price. If you like lukewarm food and not having a place to sit because the tables are still covered with trash after others left, this is your place. I won’t be back again.

javier gonzalez

I felt racial discrimination by Debbie. I came in to eat with my family. I usually don’t eat here so I was looking at the menu. I felt Debbie staring at me hard and trying to rush me. It’s like her whole mood changed when we walked in. I will not recommend this place to anyone!!!!!! Bye

Louis

I usually enjoy Jason’s Deli, but my recent visit to the Rockwall location was very disappointing. When my food arrived, I found a long hair in it. The young lady who brought my meal did not have her hair tied back, which was very unsanitary. I let the staff know, and they did remake my order, but at that point I didn’t feel comfortable eating anymore. Cleanliness and food safety are very important, and unfortunately this experience left me questioning both.