Staff is always providing great service , food always comes out fast and super yummy. Definitely one of the best whataburgers out there.

staff is always providing great service , food always comes out fast and super yummy. Definitely one of the best whataburgers out there.

Dallas at the window is such a polite and wonderful employee. always gets my order right. Sometimes I see Michael and he is great too. Bacon Taquitos and the BOB are my go to items. always so good.

Dallas at the window is such a polite and wonderful employee. always gets my order right. Sometimes I see Michael and he is great too. bacon Taquitos and the BOB are my go to items. always so good.

Food?, it was better than i expect, my dad told me it was trash. Who cares? I went there, staff was a mid, since i went with my grandpa, drinks were really good since i mostly get lemonade, and eve…

Food?, it was better than i expect, my dad told me it was trash. Who cares? I went there, staff was a mid, since i went with my grandpa, drinks were really good since i mostly get lemonade, and eve…

Ender Bates

Many places I've visited lately have been disappointing, with slow service and underwhelming food. Not this location. The staff was friendly and attentive, and the food was perfectly prepared, hot, and flavorful. Appreciate the quality and service here.

Tables left dirty here. Had to clean my own table to sit down and enjoy a lunch. Buddy ordered extra gravy and was given 2 containers half way up. Not like the other Whataburger we are used to. Order taker was casually sipping a drink when we walked in and took her time to walk over and take our order. Maybe could have smiled a bit.. I felt like ordering was a hassle.. Bathroom semi clean. Food cooked well and tasted great. Custom order was done correctly.

Joysted

Food and customer service at the counter when ordering food/receiving tray service was FANTASTIC but I was in the bathroom (had one stall and a sink for people to come in and wash, if not using the stall) and while I was in the stall a worker called “IS ANYONE IN HERE!?” I walked out of the stall and a worker was just standing there in the bathroom with me watching me wash my hands. Before I finished washing, she had the door open waiting for me to leave. I thought they might be rushing me for them to close bathroom to clean but she then shut the door and locked it, keeping my mother from coming in just to wash her hands. Some time had passed and she tried the door again (still locked) so she asked the worker at the counter and she bluntly said “it’s because it is a one stall bathroom so it’s only a one person bathroom….That makes no sense. People can’t wash while other people use the stall and people can’t just wait inside for the stall to be open?? If it’s a one person bathroom, there wouldnt be a stall….Made my mother and feel like we did something wrong eventhough common sense would tell you that because there is a stall, that others can come in to use the sink instead of locking them out for extra privacy? The stall already gives adequate privacy. There were three employees who ended up doing the same thing, while customers just left it open (like how you would normally do). I feel like they might be doing this, when they are not supposed to. Not fair for customers who just want to wash their hands, or not have to wait outside to use the stall.

Ct Ct

The person taking our order was extremely nice, unfortunately the time their coworkers took to prepare our order and others' orders was too long of a wait. I'd advise the franchise owner to hire either more employees or get harder working employees. Again, the person taking our order wasn't the problem. Just her coworkers.

Danyele

Ordered online, and hubby walked over to pick order up from the truckstop. Burger was dry, no extra pickles like i had ordered. He had chicken tenders..They were ok but NONE of the sauces or gravy were in the bag, even though they're clearly marked on the receipt. Really disappointed, and we weren't able to come back. Hubby said inside was chaotic, and some off shift worker was inside talking to those on shift and distracting them.

Most Whataburger's are great but this location is terrible. Very slow and usually dirty inside.

Most whataburger's are great but this location is terrible. Very slow and usually dirty inside.

Terrible service, I have been waiting for my food for almost an hour. They ran out of bread and never told us until after we had paid, then told us it would be made on regular bread because they ar…

Terrible service, I have been waiting for my food for almost an hour. They ran out of bread and never told us until after we had paid, then told us it would be made on regular bread because they ar…

I waited over an HOUR for my food and hella people got their food before me. (profanity removed) this place.

I just waited in like for 30 mins and the line didn't move a single car. Luckily I was able to get out of it. Horrible management.

This is actually the worst managed whataburger to ever exist. It's FAST FOOD, supposed to be FAST, not supposed to take 45mins-1hr to get a single meal and milkshake. When I got my chocolate shake …

This is actually the worst managed Whataburger to ever exist. It's fast food, supposed to be FAST, not supposed to take 45mins-1hr to get a single meal and milkshake. When I got my chocolate shake …

Went in to this location to order a burger at 10:10 pm. There was a line in drive thru and tried to order. I watched while a young man working the counter was trying to impress a young woman rather…

The fries were burnt and not even fresh a little bit, the lady who handed me my large Dr.Pepper poked a hole in the cup and the entire Dr.Pepper spilt all over my arm and down the side of my sweats…

Waited in line for 45 minutes just to get cold fries and stale burger buns, this Whataburger is the worst in the country.

Cold! Waited in the drive through line for 20 min. Food was cold when I got it. Bun was ice cold. Cheese not melted. fries cold. Ridiculous! And this is why this one store gets 2 stars. Had to mark…

Fast food should be fast. \n4 cars I front of me and I have been in line for 48 minutes now. 30 minutes just to get to the order windows!!! Then I get to the window and there soda machine is broken…

fast food should be fast. \n4 cars I front of me and I have been in line for 48 minutes now. 30 minutes just to get to the order windows!!! Then I get to the window and there soda machine is broken…

Took over 20 min just to get through the drive thru line which I wasn't too mad about given most Whataburgers are slow however all I ordered was a simple black cup of coffee and after waiting in li…

25 minutes waiting in the Drive-Thru at 2 in the afternoon... doesn't sound like fast food to me.\n\nNot taking mobile orders really hurt y'all too.\n\nIn this day and age when service is the only …

I don't know who's in charge of this Whataburger but I've had to leave waiting in line twice through the drive-thru because it was taking more than 20 minutes.

I don't know who's in charge of this whataburger but I've had to leave waiting in line twice through the drive-thru because it was taking more than 20 minutes.

I don't know who's in charge of this Whataburger but I've had to leave waiting in line twice through the drive-thru because it was taking more than 20 minutes.

We’ve waited 35 min in the drive they. Horrible service!!! Do not go here!!! Then the guy at the window acted like we were rude for asking what was wrong!

We’ve waited 35 min in the drive they. Horrible service!!! Do not go here!!! Then the guy at the window acted like we were rude for asking what was wrong!

We’ve waited 35 min in the drive they. Horrible service!!! Do not go here!!! Then the guy at the window acted like we were rude for asking what was wrong!

I work in Rockwall now so I only go for breakfast. Been here TWO times and both were TRASH! The first time, took 20 min to get my mobile order I put in 5 min before I got there. Only 1 person was in the lobby and it was at 4AM. The second time, I could’ve played disc golf with my biscuit. Again, at 4AM.

Rockwall whataburger is hit or miss 90% of the time it's a miss long waits over cooked or bad grease makes eating out not worth it these days can go to chilies and get more for about the same price. Avoid this one there's another 10 miles down 30 either direction

Christopher Ledbetter

Inside is filthy dirty, bathrooms gross, floors covered in food and grease, not sure how people aren’t getting sick. Our order was messed up, which I have all the patience in the world since all Whataburgers are slow but they got ours wrong and seemed put off when I kindly asked.

Grace & Pulse Worship

I placed an order for 4 avocado burgers 2 large onion rings and 2 medium fries. I got my order for everything except the fries. I went back in and asked for it but the manager was so rude she stated that I had never mentioned anything bout no fries. I said it was in my order she murmured something under her breath and walked away. I will never go to this location ever again and will be calling corporate office to put a complaint as well.

TJ Starling

I went to Whataburger for the Veterans Day promotion and ordered more than just the free taquito. When I asked about the Veterans Day discount, the employee replied, “Yeah, we don’t do that here.” It was disappointing—especially since it was a nationally advertised offer. So I just drove off. Not a great way to lose a sale—and a customer. It just feels wrong not to honor something meant to show appreciation for veterans.

joseph Ferraro

Literally lied to me telling me they are working on the uber order when nobody was. It was a shake and a cinnamon roll. I could see both not only was it late and took me 10 minutes to get there from previous stop. Unbelievable. Who is running this place

Trey Dimicelli

Sat in line after 12am with 1 person in front of me for over 10 minuets to order food and waited at window to pay. Notice the truck pulled up waiting on his order so I left. Looked as if they had 1 person running the store. Ridiculous that what a burger wants to serve late nights and can’t hire the staff to run a burger joint. It was a simple #1 what a burger sandwich no combo no fries. This establishment already has low rating and I see why.

Diego Gonzalez

Easily one of the slowest whataburgers I’ve ever been to. Nobody in line at drive thru at 10pm and still took damn near 30 mins to get my food. Also, they had no onion rings and instead of offering a refund they offered large fries…. How about just have what your menu says available…. Also one meal and fries shouldnt take so long….

K Lee

A drive through is supposed to be a quick and easy way to get food and get back on the road especially in the morning when everyone is on the way to work. Yesterday I sat for 30 minutes after ordering in rockwalls drive thru. I could understand if there were lots of cars ahead of me, but there were only 2 and the one directly in front just ordered as I saw him do. After setting for 30 minutes behind one car I was already late for work and pulled around the second car when the first finally left. Do these people at whataburger not think that after 15 minutes that they could have had the car pull forward to let everyone else go? GEEZ I HAVE NEVER SEEN SUCH TERRIBLE SERVICE BEFORE AT A FAST FOOD RESTAURANT!!!! I WILL NEVER BE BACK.

Paul Korinek

I ordered a simple meal at lunch 12:00 immediately they sent me to the B lane with no one behind me one truck in front of me that pulled in when I did. first they bring my drink and it's covered in tea like a big bowl of it on the top and the side ran all the way down. they just handed to me like it's no big deal. dripping across my lap. it took four of my paper towels to soak out that tea that was on the top of that lid. Then I waited for 14 minutes for one chicken sandwich and fries and the fries were cold when I got the bag. I then check the chicken sandwich and the chicken is cold. why was I pushed and waiting in the B line for so long for cold food? I've given this place a couple of chances. I tried not to complain about it the last two times it was terrible. sloppy food. attitude from the people working there. takes them forever to do anything and it's always cold and crappy. I will never go back to this Whataburger again. maybe not any of them. I'm tired of paying so much money, and waiting so long for a bunch of trash food. I know it's fast food but at least it can be hot. especially when it's not so fast... get your crap in order Whataburger in Rockwall off 205 next to qt! someone needs to fire the manager or shut it down cuz the owner doesn't know how to have a restaurant and run it properly. 100%done with this place. I would recommend this to people I don't like. that way they waste their time, money, and get crap food at the same time.

Lilian Jaimes

Went and got lunch on my break today just to check my burger and have to go back. Lost my appetite honestly after seeing this. Went inside to talk to a manager and you know what she told me? She told me that this OBLIVIOUS BITE MARK was simply from them pressing down on the patty and squishing it. Then she insisted over and over that it was that. Even after I pointed out how round the mark was and it was simply a bite mark and there was no other explanation for it.