Johanna Rivera

It costs absolutely nothing to be kind. The lady taking orders at Dt was rude and I felt not welcoming. Don't waste your time coming here. As a customer we deserve better service , if the employee is not happy with her job let her go!! And find someone who can help to grow the business

Samantha Torres

For starters it’s Thursday night 8 pm and why is the lobby closed so I pull up to the box to order and it take the girl a min to come on the speaker finally when she asks me what would I like to order shes got the lowest l Tone In her voice and she seems sleepy as I proceed to pull to to the window. I see kids playing around not doing what they need to be doing laughing and my food on the counter the whole time I will not be coming back here again it’s almost issues every time I come here if you don’t like ur job find another one

Deloris Allen

Yall like to close the inside dining room at 8:00 , should be open till 11:00 per website for what I don’t know.

Carmen Manson Muerte

Coke machine stinks like weeks old vomit not the coke that comes out the machine itself but with that smell you really don't want anything coming from that going on you. They messed up my order 3xs it was a simple everything but Mayo they put mayo, then gave the wrong side,got french sticks with no syrup and yet they act like I want to keep getting up to big them. when if they got it right the 1st time I would have left them alone. I'm tired of getting up bugging you too damn. The smell from the machine stayed with me way after I got home I kept sniffing things to get it out. it was terrible. Will never go back to that one. Someone check that damn coke machine PLEASE UGH

Olivia Izaguirre

Worst of the worst every taco I’ve been there three times trying to see him give him a chance they do not cook the tacos. They still feel frozen.

Marisol Mejia

If I could give it less than one star I would. Terrible service. I stopped by the drive-thru today to get breakfast and it took less than 15 minutes. I ordered the first combo, then I asked if she had mini pancakes because I know Jack's sells them... she wasn't listening and said mini tacos. I repeated, "No mini pancakes." She said yes, then she said, "Are you going to want them?" I said yes. Then I asked for another combo and I reminded me of the drink... I said, "Can you get a soda for the mini pancakes?" And the terrible woman started yelling at me, telling me, "I don't have pancakes, just mini tacos." But in her screams, I've never been to a place where they yell at the customers. You owe it to the customers and as long as they don't disrespect you, you shouldn't. If you work at a fast food restaurant, you should know that above all, it's kindness and politeness that you lack!!! I don't recommend it at all, people like this women should stay home and not work. If you don't like dealing with customers, and it's not that I've ever disrespected you, because I like to respect people, I'm complaining. I was perfectly cordial and respectful, so you could yell at me. I told her not to yell at me… and I left. I didn't even take the order, it seems disrespectful to me.

Bryce Parker

Arrived at 10:20 and was told they were “closing early” and placed cones in the drive through so I couldn’t go through. Makes absolutely no sense. Why state you’re open until 11, make someone drive there for food, just to be closed. Extremely frustrating.

Cedric S

Just ordered thru drive-thru. When I got to the window, I had to correct the team on my ask, and I overheard the order taker yell, “no they didn’t!”. It was an easy fix, but that was totally unnecessary. Accept that we all make mistakes and move on. In so doing, keep your composure and never suggest that the customer is wrong, even if they are. Now, you get a bad review for conduct unbecoming.

Diego Cardenas

This has to be the worst Jack in the area, the food is stale and they don’t know the difference between ketchup and taco sauce when i ask for it. The customer service by those teenagers is so bad, they took forever to ask for my order in the drive thru and i was patient because i thought he was training, well training is what all of them need because there was 3 people at the window and one of them had his airpod in his ear and the other 2 look clueless and the older guy which i assume is the manager, doesn’t notice how long they’re taking to take orders. I always have the worst experiences here but it’s close to home but they need to show these teenagers how to give good customer service

Dennis R

They dont check their bread for mold. Found it under my ultimate cheese burger. It's a good thing I usually check the food before eating it. This is another great reason for me to stop eating junk food.