Taco Bell

Nathan Wise

Place was dirty, tacos had almost no meat but we're alright I guess. The employees though were kinda rude and just had bad attitudes, and had order wrong twice. Was first time eating at this one but I was not impressed

Brian Eisenbart

I went in today only to find you can not order without using a touch screen. If you want to wait, an employee will come around in a minute or two to work the touch screen for you, but no one will take your order at what was the counter. I really dislike this and doubt I will be back because of it.

Bill Denny

Three horrible experiences in a row here. I gave them the benefit of the doubt until the last one. Online orders are pointless because you're still going to have to wait 20+ minutes after promised completion time. They will however fill your drink orders super early (including frozen drinks) so they'll be super watered down when you get there. They also take so long completing the order that by the end the 1st tacos they made are super soggy. I always check orders at other restaurants just to be sure they are correct because accidents happen but here you can't just count up the items and look at stickers. Here you better unwrap each item and make sure it is what it's labeled as and take a peak inside to make sure you got add-ons you paid for. Also be prepared for attitude when you point out mistakes and ask them to fix them. (The nerve of asking for guacamole huh!?!) It's also fun to watch walk in customers order and receive their food BEFORE online orders. Factoring in the extended wait time and the terrible customer service I suggest driving to the Jacksonville location. In comparison it's well worth the drive. P.S. park at Dairy Queen and walk over to wait for your food. If you don't the drive thru line will most likely reach the street making it impossible to leave your parking spot.

Joshuaa Strong

Complete "F" for customer service; food is pretty much what you expect from a taco bell but I went in tonight to get something for myself and my 11 year old child; i did a take out order from the kiosk and was subjected to listening to two staff members (female) talking completely unprofessional about the order even going to the point of degrading the person would order it that way (my child in that case). I completely lost my composure and one of the staff came around to the front attempting to justify the behavior even going to the point of gas lighting me (asking me if i was sure i heard what i heard). Once I was about the leave, the order was brought to the front and then I was told as I walked out (angry) to "have a blessed evening". This is my first and last time I will encounter this behavior because I wont be going back. I'm leaving this review to warn people about what these kids are doing at night because clearly - the adults were on other shifts.

Ariala

They not only didnt give me everything I ordered but I tried for 30 mins to call and could never get them to answer.

Calsi Aycock

Didn't give me everything I ordered

Trystan

I called up there to give a heads up on a big order asked for a manager and realized who I was talking to and then I asked for a different manager when he refused after asking twice he hung up and called me on his personal phone and told me not to call anymore so I canceled my order and went somewhere else

Teri See

Food and staff are awful. Orders always wrong and poorly made. Has really gone down hill and it's clear the staff does not care at all.

Brandonllx

Just stopped by after driving 4 hours heading towards jacksonville. Not only was the wait forever but the food was horrible. I got it cold once and then they remade it and gave me a replacement that was hard as a rock and had a long hair in it. they refused to make it again. i was lucked out

Jody Gordon

Worst Taco Bell I have eaten in 30+ years. Everything taste like 6 month old frying oil. Pintos & Cheese were ok. Everything else was not good.

Cattie

We ordered a nacho box online and there is literally only 11 chips on the box and doesn't even fill up the box all the way. This looks poorly made.

Birginia Blanton

Went there the last three time and order the same thing. Everytime I get the chalupas the bread is completely white and cold and hard like they just brought it out of the cooler basically no meat but atleast they over flow it with vegetables. I only get a 15 minute lunch break so to make it there and have to wait for my meal then return to work if anything is wrong I don't have the option to return the meal. So disappointing.