Starbucks

I want to thank Stephanie for going above and beyond to help me find my bracelet I lost today while at Starbucks. Her willingness to even help me look through the trash in case my bracelet slipped off while i disposed of my coffee items, was the mark of an angel. Thank you Starbucks for hiring such a beautiful person. May your staff continue to exhibit the kindness, grace and professionalism that is so needed in the world today. Blessings Always.

This morning I went to this location for an online order. Picked the wrong Starbucks location on the app and was going to have to go drive to the other one. Well, I thought I did until Ryan the manager said he will take care of it. He is a very sweet person that didn't have to do that. I honestly didn't want to go to the other one lol and I think he knew that so he took care of everything with understanding and ease. Thanks Ryan!!!

Christian at the DT window this morning went out of his way to talk to me and ask about my morning when my egg bites were taking awhile. He was very personable and definitely did not have to go out of his way. Usually DT people close the window until your order is ready, but Christian gave five star service.

I recently visited Starbucks, and my experience was nothing short of excellent! I ordered a simple cup of coffee, but the quality of both the product and service left a lasting impression on me. The staff was incredibly friendly and welcoming from the moment I walked in. They greeted me with warm smiles, took my order promptly, and made sure I had everything I needed. Their positive energy and attentiveness made my visit feel special, even for a quick coffee run. Although I didn’t grab a bite to eat, I couldn’t help but admire the beautiful presentation of their pastries, breads, and other food items. Everything looked fresh, well-arranged, and tempting. The display itself speaks volumes about the care Starbucks puts into ensuring their food offerings look as good as they taste. The overall vibe was cozy, clean, and inviting. The ambiance strikes the perfect balance between a relaxed coffee shop feel and a professional, modern space where you can work or catch up with friends. It’s a place where you can linger for hours or grab your coffee on the go — they cater to all needs! Starbucks isn’t just about coffee; it’s about the experience. Whether you’re stopping by for a quick cup or staying to soak in the atmosphere, this location delivers on every front. I highly recommend it for anyone seeking great coffee, excellent service, and a welcoming environment!

Just great went in with a friend to have a cup of copy, the coffee was great and I also got a pumpkin bread I highly recommend this place

For me, Starbucks never disappoints. Even in less than desirable areas, with not so friendly clientele. Staff super friendly and helpful. I like to try new things, and, as I am not a coffee afficionado, and almost always use breve and a lot of sugar, they never put me down or make fun of me, and they never give me a hard time about all that breve and sugar. That's why I am willing to pay Starbucks prices. Great service is well worth it!

The people at this store are very friendly even so early in the morning. The only thing i could day it that I wish they would open at 4:00 AM so i wouldn't have to rush to work after getting my order. Just 30 minutes earlier, to the owner, just think about it. It would be great.

Nice barista with pink hair made my favorite drink even more delicious than it already was. ✨

This Saturday 12/18/2021 I want to let you know I went to Starbucks with my two daughters for breakfast this weekend like we actually love going every weekend but unfortunately today the cashier ask my daughters and I for my vaccination card and I an ID. I carry with my ID but my daughters don’t so we couldn’t seat inside like always do. I have not ever been asked for an ID except when I buy alcohol. Also why would my daughters carry with an ID to just go get breakfast sounds a little odd

It was a nice place to stop and grab a cup of coffee to go, we ordered and didn't have to wait long at all, the atmosphere was nice and quiet, except for a homeless person hanging out in the parking lot but he was not a bother to anyone, overall good experience and our coffee was made to our liking, definitely would be stopping by again if I'm ever in the area.

Location is good, near hiking areas, plenty of parking spaces, clean restrooms, lots of indoor and outdoor sitting areas, good food and lots of merchandises. Of course, drinks are as good as it should be.

They updated the interior a while back and it's so bright and lively inside now. Added more seating for if you're there to work on your laptop or just waiting to pick up your drink. They're always busy but they work hard to get you your stuff quickly. Only had a mistake with a drink once and they happily fixed it no questions asked. My favorite local starbucks

My fiance used to work at this Starbucks for years before it changed location and we love it here. Everyone is great, location is great, wonderful drinks and service. 5/5

An excellent service today. Not only that, Max offer of cheerfulness and quick service makes everyone to come to store repeatedly. Great job!

Bella

Nice barista with pink hair made my favorite drink even more delicious than it already was. ✨

Karen Pernudi

This Saturday 12/18/2021 I want to let you know I went to Starbucks with my two daughters for breakfast this weekend like we actually love going every weekend but unfortunately today the cashier ask my daughters and I for my vaccination card and I an ID. I carry with my ID but my daughters don’t so we couldn’t seat inside like always do. I have not ever been asked for an ID except when I buy alcohol. Also why would my daughters carry with an ID to just go get breakfast sounds a little odd

Liza Xu

Location is good, near hiking areas, plenty of parking spaces, clean restrooms, lots of indoor and outdoor sitting areas, good food and lots of merchandises. Of course, drinks are as good as it should be.

Chelsea Guenevere

My fiance used to work at this Starbucks for years before it changed location and we love it here. Everyone is great, location is great, wonderful drinks and service. 5/5

Oshin Kazarian

Just great went in with a friend to have a cup of copy, the coffee was great and I also got a pumpkin bread I highly recommend this place

Haile Noto

Christian at the DT window this morning went out of his way to talk to me and ask about my morning when my egg bites were taking awhile. He was very personable and definitely did not have to go out of his way. Usually DT people close the window until your order is ready, but Christian gave five star service.

Ceasar Ba3z

The people at this store are very friendly even so early in the morning. The only thing i could day it that I wish they would open at 4:00 AM so i wouldn't have to rush to work after getting my order. Just 30 minutes earlier, to the owner, just think about it. It would be great.

Jesus Flores

It was a nice place to stop and grab a cup of coffee to go, we ordered and didn't have to wait long at all, the atmosphere was nice and quiet, except for a homeless person hanging out in the parking lot but he was not a bother to anyone, overall good experience and our coffee was made to our liking, definitely would be stopping by again if I'm ever in the area.

Joe B

An excellent service today. Not only that, Max offer of cheerfulness and quick service makes everyone to come to store repeatedly. Great job!

Karen Louise Lindemark Sorensen-DeMarco

For me, Starbucks never disappoints. Even in less than desirable areas, with not so friendly clientele. Staff super friendly and helpful. I like to try new things, and, as I am not a coffee afficionado, and almost always use breve and a lot of sugar, they never put me down or make fun of me, and they never give me a hard time about all that breve and sugar. That's why I am willing to pay Starbucks prices. Great service is well worth it!

Sean McGrey

I recently visited Starbucks, and my experience was nothing short of excellent! I ordered a simple cup of coffee, but the quality of both the product and service left a lasting impression on me. The staff was incredibly friendly and welcoming from the moment I walked in. They greeted me with warm smiles, took my order promptly, and made sure I had everything I needed. Their positive energy and attentiveness made my visit feel special, even for a quick coffee run. Although I didn’t grab a bite to eat, I couldn’t help but admire the beautiful presentation of their pastries, breads, and other food items. Everything looked fresh, well-arranged, and tempting. The display itself speaks volumes about the care Starbucks puts into ensuring their food offerings look as good as they taste. The overall vibe was cozy, clean, and inviting. The ambiance strikes the perfect balance between a relaxed coffee shop feel and a professional, modern space where you can work or catch up with friends. It’s a place where you can linger for hours or grab your coffee on the go — they cater to all needs! Starbucks isn’t just about coffee; it’s about the experience. Whether you’re stopping by for a quick cup or staying to soak in the atmosphere, this location delivers on every front. I highly recommend it for anyone seeking great coffee, excellent service, and a welcoming environment!

megsvhhs09

They updated the interior a while back and it's so bright and lively inside now. Added more seating for if you're there to work on your laptop or just waiting to pick up your drink. They're always busy but they work hard to get you your stuff quickly. Only had a mistake with a drink once and they happily fixed it no questions asked. My favorite local starbucks

This is not my normal Starbucks as I was just passing through. They got one order wrong but it tasted good. I gave 4 stars because they might need to fix their drive thru system. I didn't have to wait a long time in it though, which made the drive thru experience a pleasent one beside the previously mention of the incorrect order.

A little busy at times, but they have a friendly staff. Food and drinks don’t disappoint. Plus it’s in an area I frequent. Plus it’s a drive thru that moves quickly. Will keep coming back

Ten out of 10 coffee is good i love the dark roast berona and moca frap

The food and espressos are really good .I like the grilled cheese sandwhich and oatmeal.

Christina

The food and espressos are really good .I like the grilled cheese sandwhich and oatmeal.

Great help. Everyone very nice and competent. Spend too much time and people on the drive through. they always put the new guy by himself to take care of all the people in line in the store. I feel like a red headed stepchild. Music has not worked in over a month. Feels like a Starbucks in Russia.

Waited for a decaf, 20 minutes while drive thru and others were served. Reporting you to your corporate office. Asked twice for my coffee, watched people come in and after me served! Would like a refund next time I go in; last time.

The drinks and food are becoming so aweful. Always adding to much water in the refreshers or coffee being boring... the prices are getting ridiculous and the drinks are getting worse... I used to come here daily for 8 years... last 2 years I try my best to avoid coming here. It isn't worth it anymore. Food is either over cooked or under cooked. Drinks are like 5.75-9 bucks if u customize it, and like ur forced to customize it cause they are adding to much water or making their products very basic with no taste. Only good thing left is the chestnut praline latte but that's a holiday christmas drink

Coffee is always good and drinks accurate. This review is for the drive through. Usually much slower than other Starbucks. This particular morning I am in line now 19 minutes and 7 cars in front of me before being able to order. Please fix this. Some Starbucks are so fast with their drive through and this is by far the slowest I have experienced but today was unreal how slow it is.

Drinks were mid too watered down atmosphere scary

The Starbucks is hanging on by a thread it seems, apparently they don't have items of their menu ALSO they don't take card payments?

Prices high, quality low, and plus - they ask you to "answer the question." Guess what? The question is always the same - how much the tip is? Now they use their machine for this stupid question. Not only you pay a good amount for a cup of coffee, then they mandate you to pay an additional tip. So cheap!

They need to teach the employees to put the on-line orders on the counter that correspond with the letters. OR remove the letters on the counter. That way, I would not have to wait 20 minutes for my coffee until I ask the staff.

Freeman Baldwin

They need to teach the employees to put the on-line orders on the counter that correspond with the letters. OR remove the letters on the counter. That way, I would not have to wait 20 minutes for my coffee until I ask the staff.

worst starbucks store I’ve ever been to. We were offended by the employees who deliberately made wrong orders and had us wait for FORTY minutes. I have reported their totally unacceptable behavior to the authorities.

You know I’m never unhappy with this store but today I am. I ordered a drink and had someone pick it up for me and they were told it was not ready since the tea needed to brewed and I understand that. But why would you tell the person that it’s better to get the drink hot than iced if I want it iced. If it is so hard for you to brew the tea then maybe the iced option should be taken off the menu because honestly hearing that after having a hard day just made me so upset and then it wasn’t even made right, they didn’t give me the correct milk. So it’s very upsetting. I don’t know if I’d come back to this location for my drinks.

Worst service ever. I go there almost every day and they never have change from $100 and I have to find coins in my car every time and get just coffee instead of coffee and food. They have no sigh that they don’t accept $100

went for coffee and a bite the morning of mother's day..and despite the fact that there were 7 visible baristas the place was so gross..there was trash and mess everywhere..and it was not busy..there was a huge spilt drink in the floor and they had put a warning sign on it..rather than clean it up..there was no milk in any container and the bar area was gross..i took some pics if anyone in charge wants to see!!!

So we are talking about starbucks that our review doesn't really make a difference. But this is my experience with this location. I just move to sunland. I am going to this starbucks every morning. It never happend that I get the correct order only at this location. I asked a coffe with creamer and 2 brown sugar. Everytime either there is no creamer added or they forget to give me sugar and I have to stop by in 711 get sugar or half and half to add it to my coffee. I talked to the manager to correct this problem since I am experiencing it everyday and she offered me a free coffee which I didn't accept. I don't need a free coffee I need to get a correct order to start my day. So if anyone reads this review please have them to pay attentions to what people ask. Not just give something to the customers that I have to stop by again in a store to get what my coffe needs. Thank you.

Unbelievable slow on drive thru

They don’t know how to make good coffee here. You can get better coffee at 7 eleven. I asked for extra heavy cream in my iced coffee and I got extra light. No classic how I asked. Didn’t even want to waste my times asking them to remake it cuz i would of had to wait another 10 min.

If i could rate 0 stars I would!!! 👎🏻👎🏻 I asked for cup of water and was told only after making a purchase. No other starbucks has ever….

I’ve been coming here for a year because of my electrical work. I usually get a water with a splash of lemonade always coat my around .60 cents. Today he want to charge me almost $6 that’s crazy he didn’t ask for help he said that’s how he was taught. I refused to pay $6 for a water with a splash of lemonade. I told him I’ll take a water then then he refused to give me water he said he can’t because I need to purchase something. I refused and left. Never coming back to this Starbucks.

Starbucks is just horrible now . The service method is top notch the product is the worst ... Except for Madeline's and there reserve roast . The CEO is a joke look him up. Over paid kindergartner to the coffee game knows nothing about coffee . It's honestly offensive. It be like me teaching a karate class.

Was just in the drive thru for a hot tea. When u drove up to the window a young lady told me the machine in her hand had a question for me. I replied just tell me it's gonna ask for a tip. She smirked at me. So then I replied I would have tipped you if you would have said that instead of hiding behind "It's gonna ask you a question!" Why should tipping be asked in a drive thru!!?? Anyways she precedes to hand me my hot tea (while still smirking) with no cooling jacket. Horrible!!!! Just terrible service!!!!

I truly believe this is the worst Starbucks I've ever been in my entire life. They care more about their drive-thru people than people that come into the place. And they prefer that you get your order to go, they don't want you hanging out in their store. The only Starbucks I've ever been in where there's a security guard.

Horrible service. Was degraded and treated like nuisance by Angel (emotionally incompetent barista) for simply asking for water. He accused me of free loading despite me telling him I just came from another store less than hour ago, then he became super condescending and told me to get in line to get one cup of water while he aggressively poured it. Contradict much? Had he spoken in a polite manner I would have been glad to go in line as requested, but he clearly has behavioral issues. Complaint sent to corporate

The Tujunga location is serving food items in the strawberry refresher that WILL make you sick. See pic below avoid unless you want to be very ill. Staff at location makes excuses and argues with the customer about the quality and keeps serving the same bad items to more people. Good luck with having your immune system compromised during the Covid.

Mike Cento

I truly believe this is the worst Starbucks I've ever been in my entire life. They care more about their drive-thru people than people that come into the place. And they prefer that you get your order to go, they don't want you hanging out in their store. The only Starbucks I've ever been in where there's a security guard.

Barretts Toy Chest

The Tujunga location is serving food items in the strawberry refresher that WILL make you sick. See pic below avoid unless you want to be very ill. Staff at location makes excuses and argues with the customer about the quality and keeps serving the same bad items to more people. Good luck with having your immune system compromised during the Covid.

GaryYT

I’ve been coming here for a year because of my electrical work. I usually get a water with a splash of lemonade always coat my around .60 cents. Today he want to charge me almost $6 that’s crazy he didn’t ask for help he said that’s how he was taught. I refused to pay $6 for a water with a splash of lemonade. I told him I’ll take a water then then he refused to give me water he said he can’t because I need to purchase something. I refused and left. Never coming back to this Starbucks.

Luis Candanoza

Was just in the drive thru for a hot tea. When u drove up to the window a young lady told me the machine in her hand had a question for me. I replied just tell me it's gonna ask for a tip. She smirked at me. So then I replied I would have tipped you if you would have said that instead of hiding behind "It's gonna ask you a question!" Why should tipping be asked in a drive thru!!?? Anyways she precedes to hand me my hot tea (while still smirking) with no cooling jacket. Horrible!!!! Just terrible service!!!!

Daniel Noah Ahal

Starbucks is just horrible now . The service method is top notch the product is the worst ... Except for Madeline's and there reserve roast . The CEO is a joke look him up. Over paid kindergartner to the coffee game knows nothing about coffee . It's honestly offensive. It be like me teaching a karate class.

Hrag Yessaian

Horrible service. Was degraded and treated like nuisance by Angel (emotionally incompetent barista) for simply asking for water. He accused me of free loading despite me telling him I just came from another store less than hour ago, then he became super condescending and told me to get in line to get one cup of water while he aggressively poured it. Contradict much? Had he spoken in a polite manner I would have been glad to go in line as requested, but he clearly has behavioral issues. Complaint sent to corporate