Schlotzsky's
Sandwich · Tyler
Sobre Schlotzsky's
En Schlotzsky's Tyler, te damos la bienvenida a un rincón donde los sabores auténticos y la calidad se unen para crear una experiencia deliciosa. Somos conocidos por nuestro emblemático sándwich Original, pizzas especiales y ensaladas frescas, todo preparado con ingredientes seleccionados y un toque...
En Schlotzsky's Tyler, te damos la bienvenida a un rincón donde los sabores auténticos y la calidad se unen para crear una experiencia deliciosa. Somos conocidos por nuestro emblemático sándwich Original, pizzas especiales y ensaladas frescas, todo preparado con ingredientes seleccionados y un toque casero. Ven a disfrutar de un ambiente acogedor y un servicio amable, donde cada visita se convierte en un momento especial.
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Opinions de Schlotzsky's Tyler
The line was very long in the drive thru. I was a little concerned about how long it would take. I was pleasantly surprised that from the time we got in line until we left, it was only 11 minutes!!! Our b sandwiches were fresh and hot. The young lady at the window was as sweet as could be.
The food was great, the sweet tea was instant. The service was adequate. Gary was not very personable but he did his job and got our order right. The dining area had a funky odor, not sure what it was. Yes we will go back just won't be having the sweet tea.
Normally- it's great. Today, not so much. We were second in line behind a car that had already ordered and was at the window. We literally sat there for almost 15 minutes before they handed out a single sack to the car in front. We pulled up and waited an additional 5 minutes before we got our - 2 sandwiches, 1 drink and 1 super dry brownie. Better be glad my mom likes to eat there, otherwise.....
So disappointed-- love the Shlotzsky's large original, 2 of the last 4 times very low quality sandwich at this lication. The bread was very thin like it didn't rise. I couldn't taste any butter garlic sauce and there was lots of onions, but hardly any lettuce. The staff is very poorly trained-- got only one basket with the large. Best part of the meal was the sour cream potato chips.
I ordered a turkey bacon club and the food was good, however this location is severely lacking customer service. The man that took my order in the drive thru was rude at every step of the way! It's rude to state "What else, what else, what else." From the time I placed my order until the final delivery. He even scoffed at me for no reason at the window and rolled his eyes. If you can't work in customer service, then don't work in customer service! I will not be back to this location. Disappointing and unprofessional.
I normally love this place but tonight I drove up to the drive thru at 7:50 to grab a couple of sandwiches & the girl told me we’re closed. I said I thought you closed at 8? She said we go by our clock in the restaurant. I asked your clock says it’s 8? My phone says it’s 7:50. I got no response & I drove away. I understand they’re ready to go home but they should serve food until 8 & not set their clock 10 minutes ahead.
Actually food was good and fresh. Prepared well. It was the overall condition of the location. The place was a ghost town and most of the staff paid little attention to the customers or the condition of the facility. It looks like a classic case of store in decline. Probably could of had a better dinner next door at Chuck E Cheese. Yawza!
I came through the drive thru, at 7:30 pm on a Tuesday night. Sat there for at least 15 mins, waiting for food no biggie.... gave the gentleman my credit card and he took my card and left. I never seen him again, until he brought my food. I had to ask him for my credit care back. I live about 15 mins away. I no sooner got home, and was notified that my debit card had been charged for 262$ for Texan vs dolphin game in Houston dec 15. Several other charges were made as well. Spoke to manager and supervisor both said they reviewed the video. I truly do not believe they did. I have filed a claim with my bank, tyler pd, ticketmaster. I'm reaching out to corporate this morning. If not resolved by December 15, I guess I will meet "Noel" at the game .
I had the unfortunate experience here. My family and I have been coming here for many years and this place is not as good as it used to be. Last occasion I was here I went through the drive through and they told me to pull up to a curbside parking spot and told the person behind me in the line to do the same. Brought my order out to the wrong customer then once the other customer returned my order, they decided to bring the SAME order to me after it has already been compromised. Today I decided to give them another chance which was a major mistake. The rude girl taking orders (had black and pink box braids) has no sense in customer service and when I had asked originally for 2 bags of chips, they only gave me one. Once I told them of their error the girl wanted to charge (with tax) another bag of chips even though it was her error. Maybe if she took out her AirPods she could hear the customers order 🤷♀️. Personally I think she should no longer work at this establishment. People like her with this attitude will surely be the reason they close down. Good riddance.
We came here for a sandwich on Saturday at around 630 we ordered a giant smoked turkey bacon. Smoke cheesy with lettuce, tomato, and onions.. all of this was on the receipt.we were going through the drive through so we didn't look at the sandwich. When got home there was no lettuce, no tomato, and no onions. We called and tried to speak to the manager but was put on indefinite hold. When my wife got there the very large lady was there making the new sandwich was as rude as rude can be she basically threw sandwich on the counter at my wife and just walked away. The only way I would recommend this place is if they find a new staff
Ordered medium beef and cheese no bun, the beef was paper thin in a bowl with no cheese. Cost $8.59 so not worth the money. My husband ordered the French dip and was supposed to get the Au jou dip which he didn't get. While waiting for our food I heard one of the workers say that something that they had been serving was actually old and why they had been serving it. We will never go back to this one again.
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720 W SW Loop 323, Tyler, TX 75703
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720 W SW Loop 323, Tyler, TX 75703
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