Cinnabon

Elena Wilson

Love guitar

Hannah Beatham

10/10 these are unreal and I recommend everybody to try, just wish there was shops in Manchester

Whether a after dinner treat or just a sugar hit, these cinnamon scrolls are to die for. Available in snack, mini and standard sizes. I choose the snack pk4 just enough without over indulging.

Mark Annese

Whether a after dinner treat or just a sugar hit, these cinnamon scrolls are to die for. Available in snack, mini and standard sizes. I choose the snack pk4 just enough without over indulging.

Really tasty .. I choose the classic cinnabon roll and it was tasty and hot even that it was a summer day it was just perfect .. Price is kinda of expensive but since its inside universal studios .. But its one of the few food that its tasty and worth trying taste. When u are in universal studios

Cinnabon is on point, cost $8, water bottle $3, but the issue is they weren't willing to give me a basic cup of water. If you've ever had a cinnabon you know howuch you need that glass of water. So, service is lower than the quality of the snack. The staff was great it's the owner that needs to rethink this no water policy, it is the small things in life.

Lynette Garcia

Cinnabon is on point, cost $8, water bottle $3, but the issue is they weren't willing to give me a basic cup of water. If you've ever had a cinnabon you know howuch you need that glass of water. So, service is lower than the quality of the snack. The staff was great it's the owner that needs to rethink this no water policy, it is the small things in life.

Anna Martinez (spchcomm)

Great pick-me-up during midday at the park. Coffee treat was tasty; pecan bun was good. Pricey, of course - amusement park fare.

david hdz

Really tasty .. I choose the classic cinnabon roll and it was tasty and hot even that it was a summer day it was just perfect .. Price is kinda of expensive but since its inside universal studios .. But its one of the few food that its tasty and worth trying taste. When u are in universal studios

I am at a loss for words. I wanted a nine package mini bons to go, but was told that it was only for delivery pick. I looked around, and there was no sign indicating that. FALSE advertisement. If it is on your menu, the franchise should abide by it. But it was Christmas and did not want to make a scene. In the future please advertise accurately. HAPPY HOLIDAYS!

Ivonne Umana

I am at a loss for words. I wanted a nine package mini bons to go, but was told that it was only for delivery pick. I looked around, and there was no sign indicating that. FALSE advertisement. If it is on your menu, the franchise should abide by it. But it was Christmas and did not want to make a scene. In the future please advertise accurately. HAPPY HOLIDAYS!

Walked in store at 22:43 ( 17 minutes before store closed). Not crowded like last time, less than 5 customers . Ordered 6pack from menu, 2 white cashiers told me ( I am Asian) I have to take the corner old cold box of 6 pack rolls . I don’t understand why they can not give me the fresh warm rolls from their table. They have at least 30 fresh baked rolls and it’s almost store closing time. What’s the point give customers old cold cinnamon rolls in the corner and then throw fresh warm ones to trash bin after store closed? I just don’t understand this logic. I have a 9 years old kid spent whole day at universal studios Hollywood and wanted warm rolls to eat. If this is during daytime store just opened or have 20 customers behind me waiting for individually warm rolls then totally make sense. You give customers nice warm rolls will help your businesses, they will come back buy more. Normal business way is sell warm fresh rolls to customers instead of throwing good ones to trash bin and force customers take cold ones.

Charles Branham

Walked in store at 22:43 ( 17 minutes before store closed). Not crowded like last time, less than 5 customers . Ordered 6pack from menu, 2 white cashiers told me ( I am Asian) I have to take the corner old cold box of 6 pack rolls . I don’t understand why they can not give me the fresh warm rolls from their table. They have at least 30 fresh baked rolls and it’s almost store closing time. What’s the point give customers old cold cinnamon rolls in the corner and then throw fresh warm ones to trash bin after store closed? I just don’t understand this logic. I have a 9 years old kid spent whole day at universal studios Hollywood and wanted warm rolls to eat. If this is during daytime store just opened or have 20 customers behind me waiting for individually warm rolls then totally make sense. You give customers nice warm rolls will help your businesses, they will come back buy more. Normal business way is sell warm fresh rolls to customers instead of throwing good ones to trash bin and force customers take cold ones.

Purchased a churro, bit into it found it to be stale. When I asked how long it had been sitting for the response was they all come out like that. No care for the customer.

Was standing in the store for a while. No one seem to attend or we are being ignored. First time with this type of service being a loyal Cinnabon customer.

The Universal City Walk Cinnabon needs to get it together. It's not like it's in some janky strip-mall-- it's at Universal Hollywood! They didn't have any of the drinks advertised but one (the only non-dairy one.. they "ran out of the dairy stuff" to make the others) and had baked enough Rolls and Center of Rolls to feed an army.. so they just sit there, cold and stale until you come in. Got a few orders for some NBC writers with a sweet tooth and had to start texting everyone that what they wanted (drink wise) was unavailable. Also "the manager hadn’t trained them yet in how to make the specialty drinks" advertised on the website. Bring your own drink holder if you're getting more than one drink for the office because they also ran out of those. (Note: they don't close at 4:30pm like advertised on here. They close around 8pm/8:30pm.) Seriously, get it together!

Been here twice. Two of the driest Cinnabons I have ever had in my life. I’m not sure if they’re skimping on icing or what but I won’t make this mistake a third time.

Wanted to stop by for some Cinnabon for waiting in line at the entrance of Universal Studios. But nope, this location opens at 11 am every day. Friendly tip to the owner: know your audience and location. I think you’re probably missing out on a lot of business between 7-11 am.

The bat was ok, the soup broth was TERRIBLE. I'll rate it a 3/5 but there's other places out there that's better quality soup but still isn't bad for your run. So I saw the ad the other day post free coffee, so few days after I came but i forgot i had my phone on me and asked for one but they just declined.

Purchased 2 regular Cinnabons and one mini on 12/21/25. The taste was off and unpleasant, and an unpleasant smell upon entering the doors. Very unusual for a Cinnabon to taste bad , waste of $$$.

Went to this Cinnabon today, workers were rude and the coffee was nasty.. never again would I go to this location

Sold me the oldest soggiest churro I've ever had in my life

Elizabeth M.

Purchased 2 regular Cinnabons and one mini on 12/21/25. The taste was off and unpleasant, and an unpleasant smell upon entering the doors. Very unusual for a Cinnabon to taste bad , waste of $$$.

Lambo

Been here twice. Two of the driest Cinnabons I have ever had in my life. I’m not sure if they’re skimping on icing or what but I won’t make this mistake a third time.

BloomfieldAdventures

Purchased a churro, bit into it found it to be stale. When I asked how long it had been sitting for the response was they all come out like that. No care for the customer.

Cameron G

Wanted to stop by for some Cinnabon for waiting in line at the entrance of Universal Studios. But nope, this location opens at 11 am every day. Friendly tip to the owner: know your audience and location. I think you’re probably missing out on a lot of business between 7-11 am.

Nomar Bayaua

Was standing in the store for a while. No one seem to attend or we are being ignored. First time with this type of service being a loyal Cinnabon customer.

ToontownTeamBroken

The bat was ok, the soup broth was TERRIBLE. I'll rate it a 3/5 but there's other places out there that's better quality soup but still isn't bad for your run. So I saw the ad the other day post free coffee, so few days after I came but i forgot i had my phone on me and asked for one but they just declined.

Diana Gallego

The Universal City Walk Cinnabon needs to get it together. It's not like it's in some janky strip-mall-- it's at Universal Hollywood! They didn't have any of the drinks advertised but one (the only non-dairy one.. they "ran out of the dairy stuff" to make the others) and had baked enough Rolls and Center of Rolls to feed an army.. so they just sit there, cold and stale until you come in. Got a few orders for some NBC writers with a sweet tooth and had to start texting everyone that what they wanted (drink wise) was unavailable. Also "the manager hadn’t trained them yet in how to make the specialty drinks" advertised on the website. Bring your own drink holder if you're getting more than one drink for the office because they also ran out of those. (Note: they don't close at 4:30pm like advertised on here. They close around 8pm/8:30pm.) Seriously, get it together!

KaTrina Ford

Horrible, we have always enjoyed Cinnabuns...But our experience at Universal Studios Hollowood has made it difficult to say that I still fill the same way. I understand how corporations and franchise establishments work. I also know and understand how customer service should and shouldn't be handles. I believe that if you have a policy concerning the distribution of Cinnabuns you should have these policies written down for all to see. Cold or hot Cinnabuns does not call for your staff to sit up and have a aurgument with customers. I was a customer in line that over heard one of your customers stating what he wanted and even stood in the line for a little over 30 min to be served. He was not able to be served due to your so called policies that were not written for the public to view. In the future if you have such policies concerning how you disturate your product it should be written.