McDonald's
Burger · Carthage
Über McDonald's
En McDonald's Cartago, te damos la bienvenida a un espacio donde disfrutar de los clásicos de siempre: nuestras hamburguesas y patatas fritas que llevamos preparando con cariño desde hace años. Un lugar ideal para una comida rápida y sabrosa, donde la calidad y la familiaridad se unen en cada bocado...
En McDonald's Cartago, te damos la bienvenida a un espacio donde disfrutar de los clásicos de siempre: nuestras hamburguesas y patatas fritas que llevamos preparando con cariño desde hace años. Un lugar ideal para una comida rápida y sabrosa, donde la calidad y la familiaridad se unen en cada bocado. ¡Te esperamos con los brazos abiertos!
Was Kunden über McDonald's sagen
Reviews are mixed. Some customers praise the friendly service and fresh food, particularly mentioning a sweet lady named Lavaughan. However, others complain about slow service, rude staff, uncleanliness, and incorrect orders, especially with sandwiches.
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Tip: Be prepared for potential wait times, especially during busy periods. Some reviewers suggest the other location in town has faster service.
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Bewertungen von McDonald's Carthage
Was more appealing as a child. Maybe burned out as a child. But I'll always give them 5 stars. Two reasons, 1-never have I had a meal at McDonalds either in lobby, carry out or drive through & got cold cold food. Other fast food chain restaurants if you don't check the quality, no one else will. & High chance your eating cold or just straight up old food. 2-Coca-Cola helped this franchise keep their doors open decades ago. Reason you'll never see a McDonald serving anything butt Coke. I am an avid Coke drinker. I as my grandfather worked for the Company. & Out of nearly all the fountains I've got the soft drink from. The mixture of syrup & C2 are always dialed in perfect.
This McDonald's is always clean, the food is always fresh, and the employees are so kind. They went above and beyond today and saved my nieces 4th birthday. She has recently fallen in love with Lola Bunny and wanted the Happy Meal toy, I called every McDonald's within a 40 mile radius and no one had one. I got a call back from them and they had found 1 and would hold it for me. It was so sweet that they went the extra mile and not only found 1 but took their time to find my number and call me!!! Very much appreciated and they saved the day!
They have us memorized everytime we go see them, our kids are autistic and they are very specific about their food and they always have it made before we finish ordering. Very friendly
I always use the drive-thru & mobile app and even if there are 5 or 6 cars in front of me when I arrive we all just cruise right thru the drive-thru so fast! This McDonald's really has their stuff together! Must have awesome people working here keep up the great job!
One of my top picks for lunch when I'm on the go. I order thru the app and they damn near have my meal ready every time I get there. An the meat is actually cooked and not over cooked. Makes getting a Qurter Pounder worth it!
Lady that helped was very nice and food came before i even filled up my soda
There was an employee named shi who went completely above and beyond for me, I absolutely loved her attitude and she was so very nice. Made my day 1000x better!
On memorial day 2019 we stopped off the road at this McDonald’s for lunch. I saw the long line in the drive-through and I figured it might delay us if we stopped . BUT.. I was pleasantly surprised at how fast that line moved, and how fresh and accurate my order was in such a short amount of time. Plus the friendliness of the window service staff!! Very impressive!
We stopped by this McDonald’s and gas station on our way to Eureka Springs. We had a great experience with not only food or service but employee values of honesty and integrity. I dropped my credit card there and about 3 hours later I called and an employee found it and turned it in. It sure is a hassle to cancel and get a new card so, Thank you!!
They were VERY friendly! The manager gave my son a free mini ice cream cone (we didn't ask for a sample, she just did it), and one of the crew talked to us about Pokémon (the Happy Meal theme right now) while he was sweeping the floor. It was just a great experience overall!
Drive through was super busy & it was late on a Saturday, but employees were still very polite,on top of things and you could tell they were working hard to get orders out in a timely manner. I ordered two apple pies and they only had one out & ready. They offered another flavor or a whole different product instead. So you could also tell they just wanted to make the customer happy.
It's fast food so for fast food it was good. It was hot and as ordered.service was nice . Good experience young man wasn't sure if 2 of my things were in bag I ordered quite a bit. So he was bringing two over as she was getting ready to give me the bag. They were missing so I was grateful they tossed them in even though they weren't sure if they were doubling me up on product or not. Thanks!!!!!
Very good, quick service from very nice people.
The blonde manager there is super good looking! And she runs a tight ship. These guys are very quick, nice and always get the orders right. And they have to put up with the brats from the high school too.
Update from 4yrs ago they have done major improvements on service and food. I absolutely love this location and the nightshift staff who makes our meals thank you so much.
Good friendly staff very nice clean atmosphere.
I've never had an issue at this McDonalds. Worst case sometimes the wait time is long
It was all right. You're hungry. IT WILL SAVE YOU
Food was hot, fresh, tasty. It’s sometimes rare to have fresh and hot “everything” as I feel you often sacrifice cold fries for a hot sandwich. Or vice versa. Seems that’s hard for kitchens to time properly. Not the case here, so that was a plus. Also, the nice lady (Lavaughan, maybe ?) was so sweet and kind. Was helping everyone so genuinely and pleasantly. What a gem! My only complaint was the abundance of flies in the dining room. Probably not much you can do - but it was very (extremely) annoying to battle 50 of them for my Big Mac! Ha!
I'm a transplant from Washington. The thing I have found out about people in Missouri and food is that they praise places that don't deserve much praise at all then trash places that are actually con…
I'm a transplant from Washington. The thing I have found out about people in Missouri and food is that they praise places that don't deserve much praise at all then trash places that are actually c…
The gal that helped us, Marley, was absolutely adorable... Sweet friendly helpful. Quick service!
Our food was fresh, Very Friendly Service! Good Experience for Fast Food! Plan to return to this McDonalds in the future!
Our food was fresh, Very Friendly Service! Good Experience for fast food! Plan to return to this McDonalds in the future!
Our food was fresh, Very Friendly service! Good Experience for Fast Food! Plan to return to this McDonalds in the future!
Our food was fresh, Very Friendly Service! Good Experience for fast food! Plan to return to this McDonalds in the future!
I went there, and was directed to the overflow parking. I waited 10 minutes and no food. I went indoors, (pretty upset) and demanded my money back. The lady, was sweet, and offered to let me k…
I went there, and was directed to the overflow parking. I waited 10 minutes and no food. I went indoors, (pretty upset) and demanded my money back. The lady, was sweet, and offered to let me…
I went there, and was directed to the overflow parking. I waited 10 minutes and no food. I went indoors, (pretty upset) and demanded my money back. The lady, was sweet, and offered to let me…
I went there, and was directed to the overflow parking. I waited 10 minutes and no food. I went indoors, (pretty upset) and demanded my money back. The lady, was sweet, and offered to let me…
I went there, and was directed to the overflow parking. I waited 10 minutes and no food. I went indoors, (pretty upset) and demanded my money back. The lady, was sweet, and offered to let me…
McDonald's is McDonald's... what more can I say. Their main attribute is consistency. I love their fries and the Big Mac. The other items are just okay. Service was acceptable.
This is one of the cleaner McDonald’s I’ve been to. The food is always fast and fresh, served by adequate staff who don’t seem to hate their jobs/lives like so many fast food workers these days. Overall, not too bad for stopping at when we travel south.
They have a very clean restaurant. I've never seen it really dirty and for McDonald's the service isn't as slow as others
The service was super friendly and fast. All of our food came out correctly and was yummy! The one gal working at the time, that I could see, was Britany. There were a few other super friendly gals, but I didn't catch their names. The bathrooms that they share with the gas station, however, we're filthy and disgusting.
Nice to know its always the same. No surprises. Unless they add something new to the menu. Nice.
Not bad service but people need to listen when you say you don't want something on your burger
They need a better way to add food or drinks at the pick up window
There food Is all was worm but it takes a min to get your food its clean inside and most of the employs are friendly but there drive threw is all was slow and long. So hope u are not in a hurry. But there good the keep the inside clean all the time but still with the viruse .. I keep going back. Its not the worst Mc donalds
A McDonald's, what else is there to say. The food is okay, the order is wrong half the time but the price isn't bad.
The young man cashier was less then polite and had no greeting. Just took the card and returned it. Was sloppy, uncombed hair and had a green bin uniform shirt on. Not impressed. Other McDonald's are full of greetings and especially in the morning when folks need to hear and see a happy face as they face their day.
Honestly wasn't too impressed. Not very clean and the food was not good. I had ordered chicken tenders and when I bit into them, it was hard to pull away from the tender. They were chewy and not very pleasant to eat. The mango pineapple smoothy was great though. Service was okay, but not fantastic.
Can be fast they fixed my order but lied to me as well. Didn't want to give my daughter the cup they were advertising even though they had them she said she didn't want to open another box for her I went thru and bought already. Just the toy not the meal.
The food here has decreased in quality almost as quickly as it has climbed in price
Not a clean place, people don't notice because they use the drive thru
The burger was a little dry but, no flavor. My wife's chicken sandwich was dry as well. But, the fries was hot and fresh.
To whom it may concern, some of the staff are rude, and customer service Worker are slow and they mess up people order and and so forth and I think some of these fast food places and other are rude Towards there worker and prejudice in a way.. P.S. By the way do not get anything after midnight, I don't think it's fresh at all,made me sick 🤧 😕 😑 😞
I ordered a cheeseburger and tea. I had to pull up and wait 15 minutes.
Ordered a fish sandwich. The bun looked like it was fresh out of the microwave all shriveled and mushy. You might as well call it a tarter sauce sandwich there was so much of it. Unless I'm starving, I won't be eating there anytime soon. 🤮
This McDonald's (on Central in Carthage) is often one of the worst in the whole area (Southwest Missouri). Slow and inefficient. Frequently makes a whole bunch of people wait on orders because they aren't keeping things (like, say, fries!) ready. Now everyone has to wait while someone cooks fries. So you get that situation where everyone is standing around, waiting for one person to do one particular job. I mean, c'mon, McDonald's! Everyone is going to order fries. Keep some ready for, you know, the people who are going to actually order fries, maybe? Think about it.
They are okay I only like a couple of the employees here most of them are very very rude but Candice is absolutely awesome always polite when she takes my order in the drive thru. But I fortunately most everyone else is not as nice and take forever to get your order and they have messed up my order or forgotten something way to many times. So even though I live closer to this location most of the time I will drive across town to go to the other one if my kids just absolutely refuse to go anywhere else.
I’ve seen multiple reviews about rude service and I can’t agree more. We came and got breakfast this morning and the staff was rude! They handed me my friends coffee so I gave it to him and I grabbed mine, the employee snatched it out of my hand and said it wasn’t mine.. the number matched the bag and it was the coffee I ordered so I knew it was mine. I treat everyone with respect as yall should too even if you hate your job
On the 26th and main location the manager was very rude when she got our order messed up with a doordash and had us waiting nearly 40 mins. The girl that took our order was very nice and polite tho.
I always have to wait for someone to answer the speaker and then it's an even longer at the window. Last time I waited 15 minutes just for someone to say hello. The other location in town is definitely faster and friendly. They seem overwhelmed here
Had to Point to menu to have the lady understand I wanted a mocha caramel coffee large, she kept saying so you want an ice coffee? . .. ... Rar! Also it took 15 minutes at least to get my order! The only reason I rated 2 stars was the pleasant recovery attempt at positive customer service by a woman, named deserie I think. She presented me a photo worthy presentation of a bag with the appropriate utensils, condiments, ETC, in perfect order! What she did as well was present it to me with such a warm, personable, and pleasant approach, it sweetened the sour feel I had up til then.
Went through a couple days ago and a young man working the drive-thru had the longest dirtiest fingernails I've seen in a while. Super disgusting. How a manager let's somebody work with nails like that, let alone working with the public is unfathomable to me.
The espresso and chicken nuggets are pretty okay. But why put ice cream on every McDonald's picture to entice you when we all know the ice cream machine is always broken? Just go to Sonic for that. They will screw up your order also, but at least you have a chance of getting some ice cream.
Everything I go there and they open the window I get a foul smell. Also the employees act like they don't even care, the food ain't that great but ok if ur in a hurry. 2 stars is given due to speed of drive thru otherwise it be no stars.
Third time I have been in the last couple months and it was so slow I could not get my order in before I had to get to work. I understand food preparation times but it is ridiculous. You do not need 10 to 15 minutes between orders at a " fast food" establishment when you are not even really busy!
Ordered two McChicken sandwiches and a large sweet tea. Forgot to put sweet tea on my order. Lady at window was extremely rude when I asked for my tea. Shut the window on me. Me returning is very less chance of it
Took awhile to get my food. Seemed to be chaotic in the kitchen. The manager was yelling at the crew to get with it. I asked for a foam cup and this McDonald's does not have them. Plastic sweats all over customers cars. Should explain that to the owners. I would not stop here again.
The staff here had to ask me what my order was multiple times during my drive-thru experience. There was no condiments offered or given for my meal.no one ever asked me what size my drink was until the last window.the DriveTime was acceptable however and the food was okay but it was just the service was lacking.
Crazy how they make you wait 30 min for 1 happy meal and then try to lie on the system trying to say they gave it to me 15 min sooner someone should really check how there times really arr
Staff was disrespectfully rude and discourteously arrogant q
Ordered the cheeseburger deluxe meal that on the sign that said that they don't make it after 10:00 and then when I got my sandwich to lettuce with shredded instead of a piece of leaf like it is in the picture the Patty look like a McDouble Patty placed it took him about 15 to 25 minutes to get my order out I was in a hurry because of personal reasons but I guess that doesn't really matter literally my sandwich was put together so poorly that it fell apart of my hands with mayonnaise and ketchup dripping all over me my girlfriend put it while you just said it was a mess but the atmosphere of the restaurant since it was connected to the gas station was simple and satisfying somewhat I like to get more details versions of my reviews whenever things just aren't right
Go there pretty regularly as it's not far from my work. The employees working there during the mornings and right after noon are always kind and professional and I almost never have a problem with my food. The night team however really need to get it in gear, going through the window you'll hear the people inside screaming and swearing at each other and it's a toss up if you get anything correct on your order. I would definitely give the place a 4/5 if it was just the day crew but the night crew hold the place back.
Ordered 3 large fries they were cold had to wait 10 min for 3 ten piece nuggets And a happy meal Drinks was not correct fry’s was very salty
Way overpriced with rude employees. Why would anyone want this?
Most of the time you get old food. Even after waiting 10 minutes being told that they're making it fresh. This place is not clean & it's very dirty. Most of the time you can see the employees taking out trash making food handling cash making food nobody's washing their hands. And the management of this location is non-existent and lack training.
I gave it a 2 star ⭐ because I'm from out of town & when I first pulled up in the drive-thru it had two speaker in the same driveway. Im thinking to myself "one must be broken" so McDonald's just build another one along beside it. Oh no, it's wasn't broken, it worked. The is u can't hear what the employee are saying to you, because you hear everything the other employee is saying to the customer 🤦♀️ so I get out of line to go inside. Omg, that was even worst. I go place my order up at the front registers & the lady didn't know that much english ( not mad at her knowing little english ) but the employee got my whole order wrong 😡. I'm not racist at all, but if McDonald's going to put foreigners up on the front registers or drive- thru then they should know a little more english. But I'm very satisfied with the manager who came to help & corrected the situation. 💯
It took like 30 to 40 minutes to get my order which was only 2 meals and 3 drinks. Which I can understand cause it was pretty busy, but I got a frappe and a slushie and by the time we got them they were half melted, which we had to ask for them cause they gave us our food with no drinks, I forgot to ask for my other drink so I never got it. Overall the food wasn't great, I could definitely tell they were in a hurry which again I understand it was busy but our food was literally thrown in the bag. I wouldn't recommend this location.
Worst manager. Use to care about making things right when they mess up. Zero F's given by her any longer. Zero empathy for the inconvenience. Zero compensation. Just give me your money and get out …
Dropped by here after work off the highway, hours say till 1am, it was 12:30 and no one answered at the drive thru. Lights were on menu was lit up, the entire crew was out back hanging around the dum…
I have ate here twice in the last 3 days and both times I asked for no pickles on my sandwich and guess what both times I got pickles.\nHow hard is that request?
They are really under staffed and they obviously didn't clean there was trash all over the place and the building didn't seem up to par. The wait was out beyond me 30 plus minutes. Just go to the s…
They are really under staffed and they obviously didn't clean there was trash all over the place and the building didn't seem up to par. The wait was out beyond me 30 plus minutes. Just go to the s…
Ordered a crispy chicken sandwich and when I get it and pull it out of the bag my whole bun was covered only on the top with mayonnaise and soggy because somebody couldn't just be respectfu…
Ordered a crispy chicken sandwich and when I get it and pull it out of the bag my whole bun was covered only on the top with mayonnaise and soggy because somebody couldn't just be respectful an…
Ordered a crispy chicken sandwich and when I get it and pull it out of the bag my whole bun was covered only on the top with mayonnaise and soggy because somebody couldn't just be respectful and pu…
I ordered a Big Mac tonight after a 10 hour drive at the drive thru, went home and i opened the box took the top bun off to re align pattys when a bug crawled right out of my one of the patty layers. Would not recommend and i will probably not eat McDonald’s ever again anywhere after that .
I told the lady at the first window but hey I have two kids meal and they told me to say the second window for the kids meal at the second window I told this lady I gave her my code she gave me my first kids and left me at the window even though there two cars in front of me an I tried to give her the code it was the short cut blonde girl with the grey hoodie and left me there for thirty minutes rude and disrespectful couldn't have said no but I had to come in the dining area to get terrible.also asked algor sweet chilli sauce twice didn't give me any and apple slices terrible
The workers always do their best with what they're working with, but there's always something. 🥺 I love to explain/excuse away minor indiscretions with the benefit of the doubt, but this place has no love, no loyalty recognition, and poor morale. When bad experiences become a trend, there's something wrong in-house. I always associated McDonald's with joyful workers who are glad you chose to eat there, but now it's seems to them to be a bother when you're walking in to order, and that reflects badly on the overall atmosphere there. Something's amiss; I just wish it was a pleasant place to go to anymore. This was an issue long before the pandemic. I hope it gets much better and that customer service comes back stronger than before, otherwise they're losing more than money, they're losing loyalty and respect from the community that patrons them.
The facility is clean and most of the employees are smiley and polite but there is one girl on the evening shift that I've had bad experiences from every time she's been the one at the window. Her name starts with a J and she was cleaning her nails over my drink, then wiped her nose and had scratched her head all in the process of handling my son's happy meal which she didn't quite make into the container after she just dumped them in she proceeded to take the same hands she had been doing said things and touching the food. Another visit she was there and someone was making a drink with whipped topping and she came over and flicked it off the drinks then went on about her process.
Waited 30 mins for them to forget about me and get my order wrong twice. Managers there need to ve reevaluated and taught to manage. Update because couldn't submit another review 5/30/21. These idiots still can't get an order right to save their lives.
Waited almost 30 mins for my food. The whole time I watched the 2 boys on the meat line playing, talking and eating on line. While several people was waiting on burgers and chicken nuggets. The 1 manager running back and forth to the office calling people. Buns was dry, fries was cold. Cashier said she couldn't bag my food because she had to stay on cash register. No one was in line waiting to order food. And that was this week. Last week they told me to go to stall 3 and wait un drive through. Finally went in and asked about my food. And she said oh we thought you left. Horrible service. Will be driving across town to the good McDonald's from now on. Too expensive for the quality of food and service
I just stopped here for gas, and decided to get a bite to eat. And there was no one in line, and the girl at the register was talking to another customer casually, not in her position. Granted it was a Sunday evening, but come on!Everyone in the back was working. No one even made eye contact with me. I stood there for a solid minute with someone behind me. I was ignored, so I just decided to eat somewhere else. Would not recommend.
Stopped for a mocha and soda. Girl behind the counter was blown away by my complicated request. She was too worried if my drink order was for here or to go. Lol. After getting down the road, I realized that they had put 2 lids on my Mocha and when I tried to remove one, I had coffee all over my jeans. Awesome way to have to travel. Will def remember this one as to not stop again.
It's McDonald's, is a review really necessary to tell you what to expect? I always figured that greasy burgers fixed exactly how you told them NOT to, cold unsalted fries, and 20 minute waits in the drive-thru were just standard operating procedure for the chain. I only eat there out of a lack of a better choice. One positive thing: they have the best mixture setting for Coca-Cola.
They never get our order correct! Asked for no onion and got my burger with onion. When I took it up to have them corrected I saw the manager use the edge of a metal counter in the back to scrape the onions off the bun!!!!🤮 I’m done with that place! If a manager is doing that I can only imagine what the employees do
Fermenting ketchup bubbling. When brought to managers attention, she ignored me. super slow service for the last two years. Can't keep employees. Corp needs to fix this place.
Was 3rd car in line, ordered 3 fish sandwiches no frys and lrg sprite waited 20 minutes to bring out, finally went in and asked mgr said be right out, they were cold!!!!! Said they needed me to pull forward to make them fresh!!!!! My mother who is in her 70's went in and said they were cold, no sorry from the mgr or staff, took the bag from my mother and returned with the same food. Cold, eat there at your own risk!
Guys please don’t go to this McDonald if you don’t want to get some sick your stomach to many cockroaches don’t recommend at all this should be closed down immediately
Got food poisoning again. The chicken nuggets tasted like gravy and had the consistency of gravy as well, my friend tried them and puked 30 minutes later.
Sat in line for 10 min.. sat at window for 10 min then was asked to pull forward and sat for another 15 min then they brought me cold stale fries and never gave me my frappe.. this McDonald’s gets onion on a no onion order almost every single time I’m here. To the point I don’t even order food that comes with onion anymore. Will be driving to the other side of town for Food from now on. Wendy’s has better food and customer service anyways Edit/update.. just got to my pies and they gave me the wrong freaking pies!!! And as usual their ice cream machine is down...
If I could give 0 stars I would. Ordered my meal and had to sit for 10 minutes and when received it was wrong. I was missing two things and they gave me random items. I told the lady and she took my receipt and went inside. Who minutes later she comes back with one of the extra items I already had and neither of the items I was missing. Have a whole attitude trying to tell me she knew what I was missing. Edit: still messed up my order after going inside and all
Worst burger I have ever had from McDonald’s
The manager was late getting in, so the restaurant was delayed in opening. I only have a few minutes to get my order and get to work, so I went without it, and I'm probably better off. They didn't post a sign on the drive-thru sign, so after waiting over 5 minutes, I called and found out they were running very late. I couldn't wait another 10, so I left.
Food is always terrible! Almost never get my order right They usually have people in the back horse playing! Managers very rude!
I placed an order well before breakfast ended. It went through and I was charged. No messages, nothing at all to say I wasn't going to get my food. I called and was told it would probably be two hours before I got my money back so I can't even go get more food right now. Hungry and angry. McDelivery sucks
The food was fine but but the service was terrible not to mention that I ordered a 20 piece for 2 people and a toddler to share and they only gave me 2 sauces then when I asked for more they said that they would have to charge me 20 cents a pack. Ummm no any other time I have gotten that it automatically came with 4 and a 10 piece comes with 2. But that doesn't even matter it clearly says condiments available upon request so therefore I shouldn't have to pay for a few extra sauces not like I asked for 10 of them or something.
We pulled up to the 1st window, paid and then the second window and they names off 3 different orders and none of them were ours so they had no idea what we ordered. So we told them our whole order, they handed us the WRONG drinks, said to keep it and they would give us another. We sat there for a few minutes and they made us pull forward and wait. FINALLY, after a 10 minute wait, they brought out the food and forgot our second drink..... another 5 minute wait, finally got the second drink and we were out of there!! Complete BS
Made me wait and fries were still cold
They will take your order. Not make your food. Then ask you to come back later for a refund. Like I have time to hang around or drive back there for a refund. Worst app and worst McDonald's around. Zero cares given at that place
The lobby has no air conditioning. It is hotter inside, than it is outside. The service is fairly quick, but the food quality suffers because of this. You are better off ordering your sandwiches with toppings and condiments on the side, because that is where they put them in the wrappers. I feel sorry for the workers, no one should have to work indoors under those conditions.
Worst McDonald’s in Carthage or in the 4 states. Will not get your food on time or care at all
Took 30 minutes to get my order and they forgot to bring my drinks and one sandwich was missing as well. I did curbside and called to check what was taking so long and they said they were bagging it. Then we waited at least another 5 minutes. Very frustrating. Never going to do curbside again! They neglect the curbside and push out the drive thru. Even if there’s like 10 cars behind you. What’s the point of curbside and using the app if you’re not actually skipping the line like they advertise??? Then we went through the drive thru to get a few things fresh for my husband at home and we waited like 10 minutes before they even got on the intercom and the guy rolled his eyes when we asked for napkins. They made us pull up after the window and then a big truck also had to pull up. Then they served the big truck their food behind us and saw us sitting there and asked what we ordered. I guess they forgot? Then my daughter goes inside to check on our food and the wonder argues with her about how he already brought our cookies out but we didn’t get them. Then we see a lady walking up from the curbside pickup with the box of OUR cookies that the brought out to them. So then they hand them over. Like I want my food going to someone else’s car before I get it. Gross.
Worst service/wait time I have ever experienced and after bringing up they had us waiting 30 minutes they had us wait another 25 for a $40 order. If you can go anywhere else on earth I’d choose that place over here.
Went to meet a friend there. He had gotten there five minutes earlier and ordered and it took 20 minutes to get his food to him. I waited. Five minutes made eye contact with four different employees but no one came up to take my order. A young girl came up and asked me what I wanted and I told her I need the manager‘s phone number. She said well you’ll have to look that up on Google. Then another employee came out and just said what do you want in a bad tone. I told her I wanted the manager’s number. I asked her three different times and her reply was always like well. What do you want. I finally got the number but never got to order my food either. I’ve seen other reviews and this is not I repeat not an anomaly. The service at this place actually deserves a zero.
very rude and just threw my food in the bag. staff was full of attitude as well not very good customer service.
Substandard. Not impressed. Frier oil old reflected in taste . SLOW. Very few customers. Asked for no pickles. Guess what. Pickles. Guess the help doesn't understand
Out of napkins in lobby, dirty tables. The cashier said she was too busy to help. No one greets you or talks to you. They call your number put the bag on the counter and walk away. Pretty much the same in our home town also.
Drive thru girl was extremely rude, lied & was unclean. I was pulled up and made to wait for no reason which is also against McDonald's policies. The person that brought out my food was HATEFUL & unclean. Employees here are a perfect example of how this world is getting worse, harmful, ugly, mean. I will never stop here again.
Placed an order in the app and went to pick up my food curbside. Ended up having to wait 30 mins for my food and it was all cold. Will never go to this McDonald’s again, absolutely horrible service and even worse food
Stopped here to grab a quick bite to eat on my way home from a camping trip. I needed something really bad. I get there and ask about the minute maid slush and they tell me they dont have lemonade even though this slush is the biggest thing on their menu. After the miss understanding I tried to order a mcdouble. They are out of the meat. Order a Big Mac no sesame seed buns. Okay. I ask for just the sandwich then they ask what I want to drink for a combo. Didnt want a combo I wanted the slush I asked for originally. Had to go through that again. Finally get to pay for it. Seems pricey at $7 but alright. Get the meal and it has fries which I couldn't eat I wasnt hungry for them and my slush was pathetically filled. Honestly this is a management problem if food isnt being ordered to keep inventory kept to allow for orders and employees cant be trained to know the menu and prep the food to full expectation your doing a horrible job. And this is just a truck stop is a horrible excuse. Do better.
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2812 Hazel Ave, Carthage, MO 64836
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2812 Hazel Ave, Carthage, MO 64836
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