Kizzi Hogan

Edit: I've noticed that management cares about their customers' input/opinions and suggestions. As previously stated, I eat here at least once a week, if not more. I've noticed that there are a few people walking the floor checking to see if you need a refill or if there is anything you need. It's just a nice "Southern Hospitality Flare" that totally changes the atmosphere. Everyone join me and leave a tip, hand them a few $$$ for making your dining experience all the better. Thank you, McAlister's management(Allison & Jordan at this location, she's amazing!)for actually reading my review. I found it important to add this edit. It's wonderful to see the smiling faces drop by your table a couple of times just to check on you and see if you need anything. Also, a new wheelchair ramp (see pictures) has been put in place, and it's so much easier to get on the sidewalk. The tables have been removed from in front of the ♿️ parking so I can get out of the vehicle and if I'm in my wheelchair I have plenty of room to roll on the sidewalk and safely get into the restaurant.💕 It feels good to change it to 5 ⭐️'s! Great food choices! Best tea in Texas!! Many things have changed over the years, but one thing that's stayed the same is the quality of their food. Let me not forget, you will always walk through the door and see smiling faces. I truly wanted to give this particular restaurant 5 ⭐️'s because I'm here at least once a week. But often times I have to use my wheelchair and I struggle to get into the restaurant bec there are tables on the sidewalk in front of the handicap parking. I also have to find someone to help me to use their restroom because I can't open the door. Even if I'm using my forearm crutches, I can't open the door. Lately (last 6 months), it has been very rare that someone will come by your table and ask if you'd like a refill or if you need anything. I know most people don't leave a tip on the table, but we give a tip to any person that stops at our table. I'm not sure if the company policy changed or what happened, but it has changed the atmosphere in the restaurant. Here's what keeps us coming back: amazing food with a lot of food choices, smiling faces, their tea, and we love the rewards from the app that's very easy to use. If you are hungry, download the app and head over to McAlister's!

+5

James Royal

Well worth stopping for a quick lunch or dinner, very friendly hospitality and the meal’s delivery to you sooner that expected. Definitely will be back and highly recommend to stop here 🤙

+2

Amazing food, service and the outdoor area is beautiful and we'll kept. Will definitely be back.

Amazing food, service and the outdoor area is beautiful and we'll kept. Will definitely be back.

Amazing food, service and the outdoor area is beautiful and we'll kept. Will definitely be back.

Amazing food, service and the outdoor area is beautiful and we'll kept. Will definitely be back.

All good. Big staff and able to handle big crowd well on busy Friday night. Soup and sandwich was fresh

Had one of the best Reuben Sandwiches I've ever had, and large portion of fresh corned beef was welcoming. Staff came by several times; to pick up empty plates etc. and were very helpful and friendly…

Had one of the best Reuben Sandwiches I've ever had, and large portion of fresh corned beef was welcoming. staff came by several times; to pick up empty plates etc. and were very helpful and friend…

Our first time there. Food and service are great. Large portions and plenty of options. The seating area offers plenty of space but could use some cleaning. The restroom reeked of urine and was by far not the cleanest. Do I visit a restaurant for the cleansiness of the restroom? No, but it does make an impact on your stay in return.

J.L. B.H. (RRB)

The lady's up front where not very friendly but we got our food fast and it was very good. Definitely gonna eat here again.

Tamathy Martin

I usually have a very pleasant experience here but today I sat with an empty cup for a good minute without a refill something I've never had to do even while they're busy and haven't been checked on once I didn't even get my brownie from the start

Fairly decent sandwich. Ordered the king club. Cashier really rude. Asked about sides. Got an eye roll and told they were on the menu. Server brought out food to the table. My mom ordered a Ruben. De…

Fairly decent sandwich. Ordered the king club. Cashier really rude. Asked about sides. Got an eye roll and told they were on the menu. Server brought out food to the table. My mom ordered a Ruben. …

Fairly decent sandwich. Ordered the king club. Cashier really rude. Asked about sides. Got an eye roll and told they were on the menu. server brought out food to the table. My mom ordered a Ruben. …

The service wasn't bad , but the food on the other hand was not great. Only one tender was hot out of the three and they had no flavor. The fries were hard and most of the drinks were out of servi…

The service wasn't bad , but the food on the other hand was not great. Only one tender was hot out of the three and they had no flavor. The fries were hard and most of the drinks were out of servic…

Love the chicken salad sandwich on croissant with the chicken pecan salad and unsweetened tea. The delivery is super Fast and tastes great reasonably priced.

Love the chicken salad sandwich on croissant with the chicken pecan salad and unsweetened tea. The delivery is super Fast and tastes great reasonably priced.

Love the chicken salad sandwich on croissant with the chicken pecan salad and unsweetened tea. The delivery is super Fast and tastes great reasonably priced.

Food is always good, but I forgot to order two drinks with my takeout and both employees I encountered, a man and a woman, seemed very nonchalant and didn't seem to want to help me. I was even very…

Brandy C

*Editing to update... The general manager reached out to me about this matter, although I was unavailable, I appreciate the concern. They said they spoke with the staff about this matter so it won't happen again. They also sent reward points, which equates to a meal. While I wasn't hurt, I just want people to be aware..it doesn't matter what restaurant it is. Toothpick inside my sandwich. I have been to this location several times, so I know when you dine in, they put a toothpick in your sandwich. I have also ordered pickup several times and have never had a toothpick. I ordered a 9:40pm pickup, drove to work, and I started eating(McAllisters had already closed so I couldn't go back up there) I bit into something hard...it hurt my front teeth. I look and there's a toothpick LAYING INSIDE my sandwich between the lettuce. It wasn't stabbed in to hold it. There was no hole in the bread...it was laying inside. So be warned and look inside your sandwich before you take a bite. And the guy at the register was distracted by his phone...you won't miss anything to lay it down for 10 seconds.

We ordered a large order togo. The food was okay, but a bit expensive for what you get. The pickup was quick and easy. With only a few somewhat healthy options in Longview, this is not too bad.

We ordered a large order togo. The food was okay, but a bit expensive for what you get. The pickup was quick and easy. With only a few somewhat healthy options in Longview, this is not too bad.

We ordered a large order togo. The food was okay, but a bit expensive for what you get. The pickup was quick and easy. With only a few somewhat healthy options in Longview, this is not too bad.

Ben Gunnells

they used to be really good but have gotten SUPER stingy with the meat. they also use trickery by putting a thick layer JUST on the edge of where they cut (middle) so it looks like you have meat but open up and its almost bare…see my pic. EVERY other sandwich shop you get an even, decent layer and amount of meat. they’ve done this the last two times I’ve gone…sad because the cranberry club used to be my favorite sandwich

On a typical day we would order McAlister's for pick up or dine in....I made the mistake of using the McAlister's app to place a delivery order. Never again, don't do it. When it had been 50 min si…

I’d love to give them a good review if I could actually get in. The door and eat in an orderly manner or time frame getting in the door is the hardest part of the whole experience iv been eating at the Judson road location since it opened but the past few years the service has gone so downhill it best just to leave if there’s a line to the door Rude pushy customers combined with slow chaotic check out services make this place not appealing at any time of day The seating is packed on a slow day making it hard to find a seat even for just 2 people after they changed the design of the dinning area I miss the way this place used to be If its good cheep food with a great atmosphere this isn’t the place anymore

Longview Reviews

I was uncomfortable with the service. The male staff member who came to our table was wearing fake long nails which was unnecessary and odd, which raised concerns about hygiene and professionalism. It took away from what should’ve been a relaxed meal.

Lauren Warford

What kind of chicken Caesar salad is this I have no dressing and barely any chicken this isn't the first time I had ordered this salad and it's been wrong on multiple different occasions (please McAlister's y'all use to have game)

Joshua Smith

The amount of cheese for my nachos. Utterly a trash restaurant. Literally a scam

T Vazquez

This is crazy bread not toasted sandwich falling apart!! Way too expensive to look this way I could have made a better sandwich at home

Z Smith

Spent $20 for a spud, just for the spud to not come with sour cream like they normally are supposed to. It was also extremely overcooked. How does that happen.? Wasn’t able to mix the toppings up good. But hey at least they remembered the sugar cookie. I left a review on DoorDash as well.

Carmen Finnegan

If I could give a 0 star I would. I can tell Jordan or Allison is not here. Service is trash, no refills the whole time we were here, the food was horrible my chicken on my chicken salad was not heated up it was cold and they told me they were out of pickles. We come here very often and never get this bad of service. The manager on duty was not running that store the way it’s supposed to be ran. I’m very disappointed to be a customer/ member of this restaurant.