Greg

A nice clean coffee shop with good coffee at reasonable prices.

Randman L.

Pretty good spot. I had chai latte. It's weird, but only 2 other guests were inside. I assume they get busy during the daytime.

Yessica Raya

I was staying at Hilton for a conference at the convention center and grabbed coffee here every morning. Service was fast and kind. They are a busy location, but the line goes by fast.

+4

Wendy Robinson

Felt a lil disappointed when coming into the Coffee Bean today. Wanted to order several different pastries but almost everything was out of stock and unavailable. What we got was warmed up, my drink was warm and tasty but nothing to brag about. All the tables were dirty and hadn’t been wiped down, so we had to clean it ourselves, which isn’t the end of the world, but a clean table is nice. Both employees didn’t seem overly excited to be working. Also, wanted to use the bathroom before we drove home but it was occupied the whole time we were there (one bathroom for the restaurant).

Chris Khoury

I’m not a regular to this place but their cold brew coffee is very strong and has a bitter taste. If you like Starbucks’ cold brew, then you won’t like this one. Their coffee cake is not bad but I would definitely not order it again! This place has created this nice mood for a chillax mood. The music is perfect and the setting is smart. I like the service too; the pm shift staff were friendly and hard-workers. Hats off for the customer’s service of this branch - well, it’s the closest one to DisneyLand so it gotta have good services. In a nutshell, I recommend this place but not the cold brew coffee not the coffee cake. I may return one day and try their hot drinks with bagel or something. If you’re in the area, come to relax, sit back, and surf the social media. Or write a review about your experience :)

Jenny F

Drinks were delicious, especially the Mexican hot chocolate latte. Try a different location though as the staff members here are unpleasant. I like to be able to ask questions about the menu without getting an attitude about not being ready to order. Tea flavors are very unique and asking about the flavors they offer should be allowed. I gave up on asking for a stopper because they were so rude.

Damn, the employees make me feel bad for just walking through the door!! Isabelle (?) was especially rude, unable to even answer questions over the phone without giving extreme attitude - and then being even more rude once I got there in person. Tried to order an espresso and a coffee... she wouldn't listen to me specify my order - and gave me shit when I told her she input the wrong order! Why even hire someone who acts like that?!?

The morning crew here seems miserable. Not pleasant or welcoming at all. No smiles, no greetings, nothing. They literally just look at you when you walk in. I was in town for a conference and came in 5 days straight so it definitely wasn't a one off. Better option than the hotel coffee tho so there's that.

Angelina Larini

This was our second morning in here, both morning they were so rude to us & scoffed at any question we had. The second morning we came in and were getting ready to order & my dad asked for the code for the bathroom, the lady looked at him rolled her eyes and said the code. I ordered my food and paid $17 and asked the barista why I paid that much. Turns out he placed two separate coffee for me , when I got both drinks the lady rudely said you ordered this so we made it. So we asked if I could get it remade and a refund for the drink I didnt want & she rolled her eyes & tried telling me I need to take the drink and pay for it anyway. Twenty minutes later my drink still wasn't ready & he handed me the drink I put back that was sitting in the counter still incorrect. I understand stressful jobs but I wasn't asking anything crazy- its a shame people are so miserable so they treat people so miserable.

Diana Zapata

Zero stars on everything; the place is dirty. When we arrived employees were talking to each other without doing anything related to work. I asked for a cup of water for my daughter and they wanted to charge us for it + their bad attitude. In general, this place sucks…

Terry jones

I totally understand having a great time at work , but there is a time and a place for chatting . Coffee is great just make sure the employees get your order correct . And not even apologize is baffling. No point in ordering online seeing that you still would have to wait 20 minutes when you get there after the 30 minute order ahead of schedule .

Dog DYNASTY1

I had a terrible experience with the customer service at Coffee Bean. Except for the guy at the cash register, the rest of the staff needs proper training. The lady who claimed to be a supervisor was the worst. Her behavior was unprofessional, and she treated the customers very poorly. I tried a blended drink for the first time, and it made me feel sick. When I politely asked her to remake it or give me a refund, she refused and displayed a bad attitude. I would have even accepted a refund and left, but she didn't offer. Their customer service is the worst I have ever encountered. I hope they recruit more staff who know how to handle customers better. Furthermore, they need help with cleaning the tables and disposing of trash. I have attached some photos, and you can see that the lady who gave me poor service has multicolored hair. Coffee Bean, please train your staff in customer service or hire employees who understand it. What happened to your customer service? You can't even call the corporate office. It's way past the pandemic, and at least with Starbucks, you can get ahold of someone and give feedback on good or bad service. Coffee Bean has gone downhill, and that's really sad. The staff doesn't care because they say they're all managers when they're not, and they know there's no way to call corporate, so they can get away with anything and be mean. It's just like your local coffee house. Nobody cares anymore, and that's very disappointing. Please hire people who care or just fire everyone.