Panera Bread

Melinda Maynard

The restaurant needs remodeling. The booths are all tore up. Bathroom is nasty w trash over flowing. Toilets an stalls are dirty. Otherwise the food is good.

Hamza Abid

Came here for breakfast recommendation from my close friend who’s been raving on about this place for over a year to me. They were out of the Soufle which I found disappointing considering I only went in before noon. However garden caprese melt sandwich was nice, the half grilled cheese sandwich looks better than it is. 🌟 🌟 🌟 But the macaroons were amazing. Not had better macaroons seriously both flavours. I could have just ate a few boxes of them lol. And the hot chocolate was superb, cup size ridiculously huge though but managed to finish it off. Soufflé next time or don’t eat here, travelling all this way for a sandwich isn’t ideal.

shawn stuart

Meh, I personally believe panera bread is just a hospital cafeteria. Others may disagree, its not for everyone. I usually find their portions too small, and priced slightly high for what you get. But, I still give them chances to redeem themselves. Usually with same results.

Nice orderly and clean dining room. Pastries were good - coffee was cold.

Glen Quiring

Nice orderly and clean dining room. Pastries were good - coffee was cold.

Stopped here on a road trip from LA to SF. It's in pretty poor shape, A sign at the entrance greeted us with a list of many essentials that the store was out of. The store itself seemed fairly empty, both of stock and staff. Now to be clear I don't think these shortcomings are due to the staff, this location just seems to be sort of forgotten, tucked away between Santa Barbara and San Luis Obispo. Not a priority destination on the supply chain. It's not the worst Panera I've been in, but it's not even close to the standard. If you need to stop off for a bite, it'll get the job done but that's about it.

Visiting in SLO for a few days and just happened to run into Panera. I am a daily+ customer as I love the Sips. I've been to Panera all over California & Arizona with little differences mostly if the store has been remodeled. This I find to be older in looking around some chairs have covers, booths are extremely dirty, tables were dirty however customers just left. Outside was clean. We had to park in the hotel area which didn't bother me one bit as it's a beautiful day. Not to mention I had great company (Victor). We ordered at the kiosks that blocked registers kinda weird. Then when you should be given the option of a Sips pastry I select yes then it immediately clears the screen and changed it to food menu and 2$ off purchase. The same exact thing happened to my boyfriend. Not happy about that at all. The rewards systems is so inconsistent to begin with but the bait and switch is truly agrivating. Rewards systems needs work. We both opted to place a separate order for a bagel each. I never get mine toasted sometimes they do and it's never a problem to get another. Today however a first happened the girl took the toasted bagel from me and sliced another. Which I appreciated. This may sound strange however it's against the health code and they just usually say keep it. Now I paid for my bagel so I'm not mentioning this because I didn't get to keep it. Only because that has never happened at any Panera before. Just found that to be very odd. All is well. And my star rating reflect today's visit. If I should ever visit again with a different experience I shall edit my review. Coffee was great love the hazelnut.

If you've never seen a sandwich or have never eaten a sandwich in your entire life I could sort of understand that this could seem adequate. Now back to reality... There is no excuse that would make serving this to a paying customer ok. The 2 stars are a stretch. 5 out of 5 stars for the customer service given by the girl at the window and my daughter's soup.

Michael Guynn

Stopped here on a road trip from LA to SF. It's in pretty poor shape, A sign at the entrance greeted us with a list of many essentials that the store was out of. The store itself seemed fairly empty, both of stock and staff. Now to be clear I don't think these shortcomings are due to the staff, this location just seems to be sort of forgotten, tucked away between Santa Barbara and San Luis Obispo. Not a priority destination on the supply chain. It's not the worst Panera I've been in, but it's not even close to the standard. If you need to stop off for a bite, it'll get the job done but that's about it.

Teresa Marie

Visiting in SLO for a few days and just happened to run into Panera. I am a daily+ customer as I love the Sips. I've been to Panera all over California & Arizona with little differences mostly if the store has been remodeled. This I find to be older in looking around some chairs have covers, booths are extremely dirty, tables were dirty however customers just left. Outside was clean. We had to park in the hotel area which didn't bother me one bit as it's a beautiful day. Not to mention I had great company (Victor). We ordered at the kiosks that blocked registers kinda weird. Then when you should be given the option of a Sips pastry I select yes then it immediately clears the screen and changed it to food menu and 2$ off purchase. The same exact thing happened to my boyfriend. Not happy about that at all. The rewards systems is so inconsistent to begin with but the bait and switch is truly agrivating. Rewards systems needs work. We both opted to place a separate order for a bagel each. I never get mine toasted sometimes they do and it's never a problem to get another. Today however a first happened the girl took the toasted bagel from me and sliced another. Which I appreciated. This may sound strange however it's against the health code and they just usually say keep it. Now I paid for my bagel so I'm not mentioning this because I didn't get to keep it. Only because that has never happened at any Panera before. Just found that to be very odd. All is well. And my star rating reflect today's visit. If I should ever visit again with a different experience I shall edit my review. Coffee was great love the hazelnut.

I have ordered for pick up a few times now. Twice it wasn’t ready and this last time they pushed my time back and the app said my order was ready even though it wasn’t. They also didn’t have all of the things that I ordered. I place my orders online a day or two ahead of time. They have time to get this stuff ready. I sat in the drive through for 15 min waiting, got no apologies or “hey can we throw in an extra…” or thank you for your patience…. Nothing. They just shoved the box through the window and closed it. So rude, no customer service.

Dropped in on Veterans Day, excited for the free coffee and pastry special for vets. Asked the counter guy, and after some back-and-forth with a manager, they kinda sorta applied a discount-my bagel, cream cheese, coffee, and pastry went from thirteen bucks to ten. But nationally, that coffee and pastry should've been straight-up free. Grabbed my stuff, and surprise-no pastry in the bag. Place was dead empty, service felt half-asleep. Disappointing for a veteran just wanting a simple thank-you bite. Two stars, tops-Panera, step it up.

ordered bowl of soup and 1/2 sandwich. small portions for $16. bread on sandwich covered in heavy salt. chicken noodle soup: very salty and had a weird taste, came in a large bowl only half full. not a good value for the money. won't be back.

Employees claimed they were out of all soups and mac and cheese. It’s literally noon on a Tuesday. Not sure how it’s possible for them to have none of those available. Service was quick though and atmosphere is the same as all Panera’s. Oh and no ice in the store for drinks.

I really want to love this place but I am consistently disappointed. I went through the drive through for convenience. They seemed to be out of a lot of stuff. Communication was difficult. I had to go to the human window to place my order. They warned me they lacked the sauce for the breakfast item I ordered but I wanted to eat. It was disappointing. I should know better and avoid this place.

Don H.

Dropped in on Veterans Day, excited for the free coffee and pastry special for vets. Asked the counter guy, and after some back-and-forth with a manager, they kinda sorta applied a discount-my bagel, cream cheese, coffee, and pastry went from thirteen bucks to ten. But nationally, that coffee and pastry should've been straight-up free. Grabbed my stuff, and surprise-no pastry in the bag. Place was dead empty, service felt half-asleep. Disappointing for a veteran just wanting a simple thank-you bite. Two stars, tops-Panera, step it up.

Denise Cagan

ordered bowl of soup and 1/2 sandwich. small portions for $16. bread on sandwich covered in heavy salt. chicken noodle soup: very salty and had a weird taste, came in a large bowl only half full. not a good value for the money. won't be back.

Sydney Webb

Employees claimed they were out of all soups and mac and cheese. It’s literally noon on a Tuesday. Not sure how it’s possible for them to have none of those available. Service was quick though and atmosphere is the same as all Panera’s. Oh and no ice in the store for drinks.

Mei-Lin Gee

I have ordered for pick up a few times now. Twice it wasn’t ready and this last time they pushed my time back and the app said my order was ready even though it wasn’t. They also didn’t have all of the things that I ordered. I place my orders online a day or two ahead of time. They have time to get this stuff ready. I sat in the drive through for 15 min waiting, got no apologies or “hey can we throw in an extra…” or thank you for your patience…. Nothing. They just shoved the box through the window and closed it. So rude, no customer service.

Both of these were bought today... The one with a fork in it tastes nothing like the normal Mac, it tasted burnt and just not what you would expect from Panera bread. BUT the other Mac that was bought at the same time tastes perfectly fine! They also couldn't remember to include cream cheese for the bagel

THIS PLACE IS NOT CLEAN nasty floor behind counter .I saw drop something and put it back up on the counter too. Flies and the places bathroom is trash always overflowing . The employees ALWAYS have an attitude, and forget SOME PART of an order .

We placed a catering order online for 12 people, and the website confirmed a delivery window between 12:30 and 12:45. At 12:50 we contacted the location to check on the order, they had not even looked at it! We were told it could be ready for pickup in 30 minutes. Upon arriving half an hour later, I still had to wait another 30 minutes. The staff seemed unorganized, moved slowly, showed no urgency, and offered no apology—in fact, they came across as borderline rude. I ultimately had to leave without the drinks and requested a refund, which I’m not confident has been processed. Based on this experience, I cannot recommend using this service for catering or larger events. If fulfilling such orders isn't feasible, I strongly suggest removing the catering option from the website. I would also suggest more training on efficiency, customer service, and proper management!!!

I was just there today and it literally took me more than 45 minutes to get my mobil order food, and to top it off, I was given the wrong order! This is very frustrating and unacceptable!! I don’t make this type of posts but this is not the first time that something similar has happened to me at this location :( very disappointed. The cashier was nice though.

While I don't normally leave google reviews, I want to warn people that my wife and I got FOOD POISONING from eating at this location. We took a chance when we were passing through the area on a roadtrip and couldn't regret the choice more!! In addition to the food making us physically ill, the overall experience was poor- unclean restrooms, dirty restaurant, long wait times (despite almost no customers), and awful food. AVOID AT ALL COSTS IF YOU DON'T WANT TO GET SICK!!!

Don Greer

Went in. No one acknowledged our effort to place an order. Tried using kiosk but could not work it. Verbally asked for assistance. Glared at by employee and ignored. We left.

Citlalli Camacho

I was just there today and it literally took me more than 45 minutes to get my mobil order food, and to top it off, I was given the wrong order! This is very frustrating and unacceptable!! I don’t make this type of posts but this is not the first time that something similar has happened to me at this location :( very disappointed. The cashier was nice though.

Charleigh C

THIS PLACE IS NOT CLEAN nasty floor behind counter .I saw drop something and put it back up on the counter too. Flies and the places bathroom is trash always overflowing . The employees ALWAYS have an attitude, and forget SOME PART of an order .

Kate W.

While I don't normally leave google reviews, I want to warn people that my wife and I got FOOD POISONING from eating at this location. We took a chance when we were passing through the area on a roadtrip and couldn't regret the choice more!! In addition to the food making us physically ill, the overall experience was poor- unclean restrooms, dirty restaurant, long wait times (despite almost no customers), and awful food. AVOID AT ALL COSTS IF YOU DON'T WANT TO GET SICK!!!

Linda Willett

I and my out of town guest from Texas went to enjoy a nice lunch at Panera's. We walked in and NO ONE was at the counter there but were 2 order machines instead. I on one and my girlfriend on the other trying to order our lunch. It was extremely difficult to operate the machine. It was NOT user friendly. We got so frustrated. We tried to get attention to an employee to assist us and they ignored us. After many tries both trying to get attention with an employee to help us and trying the stupid machine we gave up and walked out and went to In & Out were there are many employees to assist you and are friendly. We will never go to Paneras again!!!!

Ashley Burns

We placed a catering order online for 12 people, and the website confirmed a delivery window between 12:30 and 12:45. At 12:50 we contacted the location to check on the order, they had not even looked at it! We were told it could be ready for pickup in 30 minutes. Upon arriving half an hour later, I still had to wait another 30 minutes. The staff seemed unorganized, moved slowly, showed no urgency, and offered no apology—in fact, they came across as borderline rude. I ultimately had to leave without the drinks and requested a refund, which I’m not confident has been processed. Based on this experience, I cannot recommend using this service for catering or larger events. If fulfilling such orders isn't feasible, I strongly suggest removing the catering option from the website. I would also suggest more training on efficiency, customer service, and proper management!!!