Mon Aerop

The chicken tastes bad! On top of it being bad, it is expensive!

Ori “Lora”

Today had a horrific experience at this restaurant El Nuevo caridad . I ordered baked chicken with beans and a salad, but when I started eating, I was disgusted to find a bug in my food. I immediately called the restaurant and asked to speak to a supervisor. He apologized and offered to send me a new order, but I was too sick to my stomach after seeing the bug. I asked for a refund instead, which he provided. I returned the remaining food, bug and all. Needless to say, I do not recommend this restaurant… No compren comida aquí es asqueroso encontré una mosca, cucaracha en mi orden que asco!!!

Sha J

I placed an order on uber eats. The restaurant called to say that they didnt have the food that I wanted. I told them that I would cancel on my end on uber eats and while I'm on the chat with customer service to get my full refund back, they canceled my order and I got charged for food I didn't receive. I will never patronize this restaurant ever again

Aleida Garcia

We went to have lunch and our experience was terrible. Pernil was in bad condition, rotisserie chicken cold and overcooked. They charged arroz con gandules and a leg of chicken with a juice $18, come on! never again!!!

Shanni L

Please please be careful me and my fiance do not feel good after eating from heregiving you guys another chance our stomach's hurt it was a whole chicken rice beans and mojito will not be ordering I remember years ago before covid 19 you guys actually cared were very clean never any issues with food but never again we will not order again no more chances

Stacy P

Food was okay, but the bill was totally different than the printed menu prices. The menu said sides were included but when the bill came we were charged separately. Total scam, the waitress didn’t say anything about sides being charged separately even though we asked when we ordered. The food was definitely not worth the overpriced cost. Do not trust this restaurant to be honest. Stay away.

Marisol Cruz

Terribly disappointed, we live in Florida we were desperately craving Latin food. The moment I sat down, I wish I would have listened to my hunches and left but I was super optimistic. We order bistec empanizado, Mofongo con camarones Aso Pao de Camarones. The bistec was dry and over cooked. Mofongo looked like they poured an open can of tomato sauce over it was tasteless. The shrimp soup was the only descent thing on the table. We share it between three people because we just couldn’t eat the other stuff that’s how terrible it was. A man sat next to us begging for money. We had to deal with that not the waitress or any employee came to help us. Never never again.

Jennifer Santos

I got an habichuela conduce that was expired from the moment I opened it you could smell the disappointment. And the sancocho for my husband and I was nothing but disappointment. One had nothing but bones and the other had everything but meat.

Doris Sehen

This restaurant is filthy I found mice poop in a cup of rice thank God I looked before giving it to my family stop eating here and report this unclean place to the department of health so they c as n get their act together

Delma Saldana

I used to love this restaurant until today. I ask for a grilled chicken salad with everything but tomatoes. When I called the excuse was that the grilled chicken salad is more expensive. And this is what I got. Never again will I order customer service is horrible.