Panda Express

Daniel Dudko

Very clean and good food

Christian Andre Campos

Amazing hospitality by the staff. Panda is always freshly made and delicious. Their hot sauce selection is a chefs kiss.

Manager was mean to the worker made me sad. The worker was awesome! Great location

The service is so good , i am vegetarian they give my order as i wish

I'm not a fan of Chinese food but this was yummy!

Several Panda locations are a hit or miss regarding service. The amazing, friendly and professional service I just received from a young lady named LAURA motivated me to post this positive review. She is amazing at connecting with Panda customers (I’m a regular. Therefore, I KNOW most workers aren’t good at what they do), she is clearly different from a regular Panda employee. Higher Management should pay attention to her and let her excel in the organization. Wish you corporate success, Laura, keep it up.

Suleman Ishaque

I'm not a fan of Chinese food but this was yummy!

Travel Guide

Manager was mean to the worker made me sad. The worker was awesome! Great location

Zenna Shaz

The service is so good , i am vegetarian they give my order as i wish

Antonio Honduras

Several Panda locations are a hit or miss regarding service. The amazing, friendly and professional service I just received from a young lady named LAURA motivated me to post this positive review. She is amazing at connecting with Panda customers (I’m a regular. Therefore, I KNOW most workers aren’t good at what they do), she is clearly different from a regular Panda employee. Higher Management should pay attention to her and let her excel in the organization. Wish you corporate success, Laura, keep it up.

Upd. My second time was better. Beef + chow mein = god like The price is fair, service is fast. And you can find a table available even in rush hours My noodles were burn AF. I can barely eat it.Beef meet was amazing tho. Wanna give it a try next time but for now its 3 star

denkorea

Upd. My second time was better. Beef + chow mein = god like The price is fair, service is fast. And you can find a table available even in rush hours My noodles were burn AF. I can barely eat it.Beef meet was amazing tho. Wanna give it a try next time but for now its 3 star

Alfina was super nice and advise to download the app for perks.i told her I would leave a review so she gave me all her coworkers name but I forgot ..the only thing that stops the 5 stars is portion size ..and thats for a Pandas they all have the same size serving spoon.

miguel carmona

Alfina was super nice and advise to download the app for perks.i told her I would leave a review so she gave me all her coworkers name but I forgot ..the only thing that stops the 5 stars is portion size ..and thats for a Pandas they all have the same size serving spoon.

The chow mein was too greasy and tasted so bland. Not like it used to have more flavor to it.. The orange chicken and walnut glazed shrimps are still okay-ish but I think they changed the amount of seasoning.. they just don't taste the same anymore

They get 3 stars because the parking lot is terrible. A homeless guy always hang outside the door which is sad. The food is pretty good no complaints I haven't gotten sick from it. The service is also excellent as they are nice employees. The best time to come is on Saturdays and Sundays at noon.

Usually excellent but tonight my food was cold and dry! Very disappointing

Eggie E` Aponte

Usually excellent but tonight my food was cold and dry! Very disappointing

The food was very disappointing. The noodles were very gummy and lacked flavor. The orange chicken was also gummy and the sauce was too sweet and lacked flavor. Do yourself a favor goto a local Chinese food restaurant and avoid Panda Express.

Food was good Emily was a kind server. The manager was awkward energy. She came up as Emily was helping me. At First she was looking at me weird. I felt uncomfortable af. But I was still kind so she had to be too. Man it was awkward. You never know what someone's day was like or if they had a bad moment before you walked in but that's what I felt like. So I sat down & waited for fresh food. I probably looked crazy because I went to a massage before getting this food and my hair was very frizzy. But who cares. I shouldn't feel like a behemoth. Place just felt a lil ghetto. It's Canoga park 🤷🏾‍♀️ imma stick to the lake Balboa and Encino panda.

Most of the workers don’t speak very good English which can make it difficult to ask about certain items. My main gripe is that the orange chicken is extremely spicy half the time and the other half it’s barely even a tingle. It’s so hot that even my hispanic mother can barely eat it.

DO NOT OREDER FROM HERE! I waited over an hour for delivery, I was brought a pick up order from 45 minutes before delivery. They didn't even switch the receipt. Food was cold, ice in the drink I didn't order was melted. No answer to a phone call. Never again.

Worst panda ever, horrible customer service. Call the store to let them know that I was charged for orange chicken but didn't receive it in my plate. The manager immediately hung up the phone called back, and no exaggeration, 8 times and no one picked up after my first call. I either want my money back or my food it's not too complicated. Someone needs to pay me back or something.

It’s supposed to be beef and broccoli, just give us BROCCOLI !!!!!!!!!!!!!! And charge for beef. They are stealing our money 😡

Every time I come to this place, I get a little bit less of food 😏 and if you ask them to add a bit more they act like if you are taking from their salary or like they own the place and give you rude faces. And not enough with giving you a tiny bit of your desired sides they charge you $1.25 extra for 2 shrimps and 2 pieces of meet literally for the “special” sides. Too pricey for the amount of food they serve. Yeap! is official, not coming here at all.

I came to have some panda and asked for chow Mein, orange chicken and broccoli beef. They hardly gave me any chicken and they were out off the beef. I had to wait about 20 minutes for the beef to be ready and when it was they gave me a tiny size and didn't even apologize for the wait. I kept asking the cashier for a water cup and she seemed so distracted. Ive never come to this location and not coming back again.

Couldn't even bother to say hello. No one was even in there they acted as if I was completely invisible. I am human with real feelings.

Stingy on their portion. My oje side of orange chicken came with 4 to 5 pieces. Never coming back here again

Save your money and go elsewhere support local businesses. Panda express is overpriced and quality of food has gone super downhill. Used to be good when I was in high school. Inside is always messy. Ive seen rats before. The last couple times i ordered here was delivery. Bland food. One time hair in food. Manager tells me he double checks all the food so he knows i am lying. Way to treat a customer. Now you order orange chicken you get 5 pieces if you are lucky. Every time I get beef and broccoli I receive about 2 to 3 pieces of beef and like 8 pieces of broccoli. Go elsewhere. Royal dragon is very good if you want Chinese fast food and is just down the street

I ordered 2 three entree meals and waited 10 minutes for teriyaki chicken. As long as I waited they still got my order wrong. I wanted to drive back but I need to pick up my son. Next time someone spends $40 for dinner, at least get the order correct.

I ordered a bowl and the cashier didn’t not give me a full serving. Their scooper is how they measure but she literally gave me like 5 little bites of orange chicken. I corrected her and her boss told her it was right. I should have just left

I’ve never been one to take time and review something but my gosh this was the worst experience I’ve ever had with a Panda Express. I get it you don’t expect gourmet food but you should expect some level of consistency between each Panda Express. This place had me questioning if I lost my sense of taste but no it was just the food. I don’t know what went wrong from the time they’ve pulled the food out of the freezer and heated it but something must have catastrophically gone wrong. I know pray to the lord I make it through the night without soiling myself.

I usually order a family meal every 2 weeks or so and I always need to wait for a menu item to be cooked at this specific location. Never had an issue waiting for my food to be freshly cooked! Visited this location on 02/16/22 at 9.20 pm. The girl behind the counter rudely said “You must choose from what’s left here in the trays. We need to sell it before closing” What an ultimatum when you don’t have the items that I want! 40 minutes before closing! There were literally few pieces of honey sesame chicken, a tray of old and very dry looking teriyaki chicken, a little orange chicken, little chow mein. I nicely said that I am ordering a family meal, I don’t see what I like and the poor assortment can’t even fill up my family boxes. The girl behind the counter continued with her rude attitude saying “Then you gotta wait 10 min”. I didn’t mind. Told her what my 3 sides were and moved to the side patiently waiting for my food to be prepared. After 10 min or so this same girl filled my boxes and pushed them to the side. Didn’t bother bagging them and giving them to me (they were already paid). Instead, she took another customer that came way after me, help him with his food choice and checked him out, while I was patiently waiting for my food to be bagged. Finally she decided that she has time now to give me my food! Didn’t ask if I needed plates or any extra sauce! When I politely asked for plates, she gave me an attitude again like I am doing something wrong! When I came home and finally decided to enjoy my food the family boxes were not filled up like they normally do! This was the last drop! My husband and I called the manager the following day. We explained what I went through and what we got in the end - some half way filled food that I needed to beg to be cooked! The manager promised to review the cameras and asked for us to bring the receipt next time we visit the location. The visit was today and I had a horrible experience again! I was yelled by the same manager who was not on site, but they called him! He is the GM of this location and the one in the mall. I was accused of lying that my boxes were not filled enough and that my problem was quoting “Madam, you didn’t want to wait, this was your problem”. No Mr. General Manager, my problem was not the wait time! My problem was and is the fact that you have rude employees that want to argue with you about doing their job! Cooking a meal that I am paying for, and FYI there were so many people coming after me pass 9.30 pm that for sure your food was not going to go to waste! The GM was willing to give me 2 plates at no charge. When I told him that I don’t order plates and the issue was with a family meal, he continued arguing with me. I don’t want your free plates mister, I can afford paying for my food! If you are willing to adjust the price on my order as a courtesy, please don’t argue with me and don’t make me get something that I don’t usually order! Plain and simple! I want to spend my money without poor customer service and begging for food to be cooked! Two plates as a courtesy against a family meal - should be an easy math, add and subtract! It is not a rocket science how to calculate the adjusted price! Instead of giving me the Family meal price adjusted down with the price of two plates, in the end I was charged the price of two plates for a family meal! I have no words! Wasted my time and was called a liar! Thanks much!

For a single pick up order, they forced metme come two times. Bill and order is matching but some items are missing in the package. I tried to call their number, but no one picked it. Finally I returned again to change it. I drove 10 miles up and down for two times. At the end they are not ready to apologize also. So beware. If you are doing any pick up from this shop, please make sure that you got everything before leaving there. They are not caring about customers.

Chow mein was burned $ Small portion of food ! long wait in line? Toilet was Dirty !!

The vegetables I received were either overcooked or just nasty. The chicken I got had some bones still in it. They say fresh cut vegetables everyday, but I saw a guy thawing sliced carrots. Overall 75% of my food was pretty good. For 8 bucks a meal, I say not worth. Take your money elsewhere.

Ordered online so I wouldn’t have to wait. I received a text indicating the order was ready for pick up. After 15 minutes, the order was not ready. They couldn’t even find the order. I had to wait and remind them three times

Their is a laidy named marseilla that treated me really terribly and I was just trying to pay for extra beef and she said she couldn’t do that even though I know it’s possible because I eat at other panda expresses at least once a week, I also asked for mostly chow mein and a little white rice and she said extremely we can only do 50/50 or one or the other. She was so rude that even the cooks gave her the stink eye I lipped the words sorry to me and shrugged. Marsilla is a very mean worker and should be fired immediately for treating customers worse than poorly I would say terribly 1 star. Period

They made me wait for an order that was ready and on the shelf for a long time, and after I asked, they just gave it to me. I've never encountered such rude treatment and service.

Everyone knows how terrible this lot is. So I ordered somehting for pickup, and had someone else go get it. I trusted that they would include the items requested as they ask at checkout what sauces you would like. I ordered teriyaki chicken and a side of teriyaki. To my displeasure, not only did they not package the teriyaki sauce, they also did not include the sauce on the actual teriyaki chicken. Y’all, all I got was cut up meat. Never coming again!! Look at how unappetizing this looks! Make it right! Not taking 30 minutes to drive to a location to not find parking on something that should have been done from the beginning!!

Food is extremely old, and not appetizing. Not Fresh....but they want you to pay full price. There are much better locations. I skipped this one!

Chowmein tastes burn very terrible taste,over cook too much sauce watery and the rice seems it was left there for awhile very dry. No flavor. Not worth it.

Literally forgot my kung pao chicken entirely. Realized when I came home and drove all the way back. Really disappointed by the lack of sympathy for peoples TIME & MONEY. Got a simple shrug for a sorry so I asked for a refund, but they wouldn’t give me my food back said it was either the food or the refund after all that. Lady managing really needs to be fired absolutely no regard for satisfying a customer and clearly lacks experience in problem solving. She is committed to having customers leave with a miserable experience.

Hazel

Everyone knows how terrible this lot is. So I ordered somehting for pickup, and had someone else go get it. I trusted that they would include the items requested as they ask at checkout what sauces you would like. I ordered teriyaki chicken and a side of teriyaki. To my displeasure, not only did they not package the teriyaki sauce, they also did not include the sauce on the actual teriyaki chicken. Y’all, all I got was cut up meat. Never coming again!! Look at how unappetizing this looks! Make it right! Not taking 30 minutes to drive to a location to not find parking on something that should have been done from the beginning!!

Carlye Wallace

Food is extremely old, and not appetizing. Not Fresh....but they want you to pay full price. There are much better locations. I skipped this one!

Juan Carlos Jacobo

Chowmein tastes burn very terrible taste,over cook too much sauce watery and the rice seems it was left there for awhile very dry. No flavor. Not worth it.

michelle salazaar

Literally forgot my kung pao chicken entirely. Realized when I came home and drove all the way back. Really disappointed by the lack of sympathy for peoples TIME & MONEY. Got a simple shrug for a sorry so I asked for a refund, but they wouldn’t give me my food back said it was either the food or the refund after all that. Lady managing really needs to be fired absolutely no regard for satisfying a customer and clearly lacks experience in problem solving. She is committed to having customers leave with a miserable experience.

Closing manager denied my wife and i a simple request of chow mein with less vegetables. Manager told us best he could do is shake the veggies off. Believe juan was his name. TERRIBLE CUSTOMER SERVICE!!!

Strictly speaking of the Topanga Canyon location in the old Vons location. The food was not seasoned properly. It was bland and gross. Teriyaki chicken lacked flavor. Chicken egg rolls whas more veggies than chicken. No flavor. Other locations i have visited i can't complain. Never considering going back.

HIGHLY DON'T RECOMMEND THIS LOCATION!! TRUST ME! saw manager in black shirt during rush hour give people half a scoops of entrees. What a horrible thing to do to people that come to spend their hard earned money. Rip Offs!...

Smells like macaroni and feet each time I visit. clean your restaurant

They never hook it up on deliveries. You’ll pay double the price for it and this Panda Express will give you the bare minimum. I don’t get this personally. When I worked fast food I would always hook it up because one, the corporation doesn’t care about the employees, just do a good dead and treat costumers right 😂😂 every restaurant I’ve worked in has always made a point of hooking up take out, a practice that is usually implemented by good managers, so reviews such mine don’t happen. Or any bad reviews at all.

I generally avoid posting negative reviews, but my experience at this Panda Express location has been consistently disappointing. Both day and night shifts seem to be very stingy with portions, even counting out the number of noodles. If you're considering going after 9 PM, be prepared for nearly empty trays, with the exception of the chicken teriyaki. This has happened on multiple occasions, and it doesn't seem to be improving.

Lamon

Smells like macaroni and feet each time I visit. clean your restaurant

Daniel Rodas

Closing manager denied my wife and i a simple request of chow mein with less vegetables. Manager told us best he could do is shake the veggies off. Believe juan was his name. TERRIBLE CUSTOMER SERVICE!!!

Erik Soto

HIGHLY DON'T RECOMMEND THIS LOCATION!! TRUST ME! saw manager in black shirt during rush hour give people half a scoops of entrees. What a horrible thing to do to people that come to spend their hard earned money. Rip Offs!...

Grey Nirvana

Strictly speaking of the Topanga Canyon location in the old Vons location. The food was not seasoned properly. It was bland and gross. Teriyaki chicken lacked flavor. Chicken egg rolls whas more veggies than chicken. No flavor. Other locations i have visited i can't complain. Never considering going back.

Iman GH

I generally avoid posting negative reviews, but my experience at this Panda Express location has been consistently disappointing. Both day and night shifts seem to be very stingy with portions, even counting out the number of noodles. If you're considering going after 9 PM, be prepared for nearly empty trays, with the exception of the chicken teriyaki. This has happened on multiple occasions, and it doesn't seem to be improving.

Tasha Woeppel

They never hook it up on deliveries. You’ll pay double the price for it and this Panda Express will give you the bare minimum. I don’t get this personally. When I worked fast food I would always hook it up because one, the corporation doesn’t care about the employees, just do a good dead and treat costumers right 😂😂 every restaurant I’ve worked in has always made a point of hooking up take out, a practice that is usually implemented by good managers, so reviews such mine don’t happen. Or any bad reviews at all.

Alec Bernstein

Save your money and go elsewhere support local businesses. Panda express is overpriced and quality of food has gone super downhill. Used to be good when I was in high school. Inside is always messy. Ive seen rats before. The last couple times i ordered here was delivery. Bland food. One time hair in food. Manager tells me he double checks all the food so he knows i am lying. Way to treat a customer. Now you order orange chicken you get 5 pieces if you are lucky. Every time I get beef and broccoli I receive about 2 to 3 pieces of beef and like 8 pieces of broccoli. Go elsewhere. Royal dragon is very good if you want Chinese fast food and is just down the street