Pizza Hut
Pizza · Garden Grove
Sobre Pizza Hut
At Pizza Hut Garden Grove, we're passionate about serving up a warm and inviting dining experience that's perfect for family nights, date nights, or just a quick bite on-the-go. Our popular menu features our signature pizzas, mouth-watering wings, and satisfying pasta dishes, all paired with delicio...
At Pizza Hut Garden Grove, we're passionate about serving up a warm and inviting dining experience that's perfect for family nights, date nights, or just a quick bite on-the-go. Our popular menu features our signature pizzas, mouth-watering wings, and satisfying pasta dishes, all paired with delicious sides and decadent desserts. One of our standout strengths is our speedy service - we're known for getting orders out the door quickly so you can enjoy your meal without delay. Our cozy atmosphere makes it easy to relax and catch up with friends or loved ones, making us a local favorite in Garden Grove.
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This Pizza Hut location receives mixed reviews. Many customers praise the friendly and efficient staff, especially Jose and Calvin, who are known for making perfect pizzas. However, some customers report issues with order accuracy, delivery problems, and inconsistent food quality.
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Opinions de Pizza Hut Garden Grove
These people to great job
I love it employee's their are so nice
Always a good place to get good quick pasta
Delicious and fresh pizza every time!
Everything I ordered was as I asked and arrived hot.
Good customer service Pizza was delish
Great service even when it seems like its understaffed
service is fast and the food is great
Cause i didnt have to buy the pizza this time
There way cool and food is good
Pizza hut is open on Sunday all the way to 11pm
The deal is good. It is easy to place the order on line. The order is ready for pick up on time.
Cashier was quick and knew exactly what I came to pick up my order. Much appreciated.
The quality of the ingredients and overall taste of our pizzas were delicious!!
I love this place I'd get a Pizza Hut credit card if they had one or I could get one.
The dudes at this place are chill, good place to order a pizza while high
Good pizza; easy online ordering; fast delivery; very friendly & polite delivery 🚚!
Food was good and had my order ready to take out. The staff had masks.
Yummy and they take food stamps and I don't know how but2 street.
Great pizza! Jose is always friendly and professional!
Very fast delivery and perfect custom pizza...
the delivery guy was friendly and the food was great!
Prompt friendly service. Good Pizza.
Keep it warm and the pizza was smashed and the chicken wings was cold
Pizza was hot when it arrived at my home, the driver was courteous and he respected the guidelines according to the covid-19 standards.
Love this location. It is genuinely a one-of-a-kind type of Pizza Hut. They no longer accept EBT at this location
It’s easy for me to order online and pick up very fast at your store. Everything is good and yummy.
Carry out on time 15 min. Nice staff. High knowlege on pizza made me happy.
Great customer service and pretty fast
Pizza is good. They do a good job at making a 5 topping medium
I love the Pizza Hut Personal Pan Pizza! It's the perfect size for one person, and it's always so delicious. I love getting it with a side of breadsticks and dipping sauce.
Very good service. I think all employees there were nice & responsive. The young lady who was taking my order was very patient & helpful . They deserve a 6_star rating instead of 5.
I ordered some pasta and cookie from doordash. The food was excellent but the driver did nit put my order in a plastic bag for protection nor included utensils or napkins which i thought was unprofessional as well as unsafe considering the covid virus is still a threat
The food was great as always and satisfied my cravings for pizza. I really appreciated the fast delivery time and how the driver maintained social distancing by leaving my food in an area where I could pick it up easily.
These guys really listen to what you want and they know how to make a pizza. The sauce, cheese, topping ratio was perfect and they even made it a little well done without having to special request it. I ordered 3 pizzas and I think they were ready to go out the door in 10 or 12 minutes. Polite, friendly, fast and exceptional service. This is a model Pizza Hut.
Friendly staff. I never had an issue ordering and picking up pizza at this location. Been a great local experience.
Neil delivered our pizzas tonight and provided outstanding customer service. Our dog was ready to run out so we took forever to open the door but he was so patient and kind. He truly above and beyond tonight and I hope management recognizes him. He's an amazing asset to the team. I'll definitely be ordering from this location again thanks to him.
I recently had an amazing experience at this pizza place! The customer service was truly exceptional—especially thanks to the Vietnamese gentleman who went out of his way to ensure my visit was perfect. His friendly demeanor, expert recommendations, and genuine care made my decision so much easier when choosing the best pizza for my taste. The pizza itself was delicious, crafted with quality ingredients and bursting with flavor. It’s rare to find such personalized service and passion for customer satisfaction. I definitely plan to come back for more!
Five stars for Pizza Hut and a huge shoutout to Calvin! He was incredibly calm and polite even during rush hour, making my experience fantastic.
Amazing location. I eat here 1-3 times a week.
This Pizza Hut has always done a great job on all my orders. Usually Jose M. Is the one who helps me out . He is always kind, make sure that my order is complete. In general, the employees treat you with kindness and respect. Thank you all for your hard work!!!! 😊
Jose and Calvin make the best pizzas. Perfect every time.
Neil delivered our pizzas tonight and provided outstanding customer service. Our dog was ready to run out so we took forever to open the door but he was so patient and kind. He truly above and beyond tonight and I hope management recognizes him. He's an amazing asset to the team. I'll definitely be ordering from this location again thanks to him.
Amazing location. I eat here 1-3 times a week.
Jose and Calvin make the best pizzas. Perfect every time.
Five stars for Pizza Hut and a huge shoutout to Calvin! He was incredibly calm and polite even during rush hour, making my experience fantastic.
I recently had an amazing experience at this pizza place! The customer service was truly exceptional—especially thanks to the Vietnamese gentleman who went out of his way to ensure my visit was perfect. His friendly demeanor, expert recommendations, and genuine care made my decision so much easier when choosing the best pizza for my taste. The pizza itself was delicious, crafted with quality ingredients and bursting with flavor. It’s rare to find such personalized service and passion for customer satisfaction. I definitely plan to come back for more!
This Pizza Hut has always done a great job on all my orders. Usually Jose M. Is the one who helps me out . He is always kind, make sure that my order is complete. In general, the employees treat you with kindness and respect. Thank you all for your hard work!!!! 😊
Friendly staff. I never had an issue ordering and picking up pizza at this location. Been a great local experience.
These guys really listen to what you want and they know how to make a pizza. The sauce, cheese, topping ratio was perfect and they even made it a little well done without having to special request it. I ordered 3 pizzas and I think they were ready to go out the door in 10 or 12 minutes. Polite, friendly, fast and exceptional service. This is a model Pizza Hut.
Courteous staff n good curbside service
There was a 1 mistake but they rectified quickly and we were satisfied
Great customer service. Nice and easy otp orders.
Good pizza but the service fee pizza hut charges you is not needed for them to operate in california.
Good customer service, pizza were affordable, not a long wait time. 👍👍
The pizza was good. The pasta was not as good as I remember it. Employees were awesome 👌. If I do go back to this restaurant I will only order pizza. Don't think I'll be going back.
Ordered a pizza on the phone. Employee was direct and efficient. There was indeed cheese on my pizza, and also sauce -- lots of it. Never had a problem with this location. Will continue to go there for another decade if possible.
1. Both the pizza and wings tasted decent! 2. The spot has fast casual vibes! The ordering area is cozy! 3. The staff was friendly and on-time with my pickup order! Note: This spot does not have a restroom available for customers! Photo: Personal Pan Pizza, Boneless Wings, Traditional Wings, and Medium Pizza
1. Both the pizza and wings tasted decent! 2. The spot has fast casual vibes! The ordering area is cozy! 3. The staff was friendly and on-time with my pickup order! Note: This spot does not have a restroom available for customers! Photo: Personal Pan Pizza, Boneless Wings, Traditional Wings, and Medium Pizza
Even though I still enjoy the food and will continue to order my pizza and pasta there, I wish that the pasta dish would fill up a bit more. I do occasionally get the pasta pans; however they are never filled up to the top. This last visit was the worst the chicken Alfredo pasta was very shallow and mostly sauce. A bit disappointing.
Even though I still enjoy the food and will continue to order my pizza and pasta there, I wish that the pasta dish would fill up a bit more. I do occasionally get the pasta pans; however they are never filled up to the top. This last visit was the worst the chicken Alfredo pasta was very shallow and mostly sauce. A bit disappointing.
Chicago pizza was not like I expected. I liked it from previous years better.
More sauce and cheese, we ordered 5 pizzas. Where was the sauce and cheese ? You could see dough on 90% of the pie. And there was more cheese on the Parm crust than on any of the pizzas. Quite dissapointing for 56.00!
Part of my order was not delivered. I had to call and tell them that I wanted the extra breadsticks I ordered. At first they wanted to give me store credit and I said no and again they wanted me accept store credit. I insisted on getting my breadsticks and they said there would be no delivery charge and I told them that there should be no delivery charge because they forgot them.
got 2 pizzas and wings they mess up in my order good part they did there bad part i had to drive to pick up what i pay delivery
We were so excited to give Pizza Hut a try again for National Pizza Day. Very disappointed! For Spicy Double Pepperoni, it was lacking in the spicy category and if you call having 2 types of Pepperoni as "double" - very misleading. Double usually means twice the amount of Pepperoni. As for the taste, not Pizza Hut quality. More like a grocery store frozen pizza quality. Dough was a little on the undercooked side. Overall taste was nothing that stood out. Little Ceasars would have been better. Fees for delivery on Pizza Hut's website were almost the same price as the pizza itself. Would have been better off ordering from Uber Eats. Still fees but at least I would have earned points. BUT the customer service and delivery service were great though. Most likely will not be ordering from here again. Very disappointed.
got 2 pizzas and wings they mess up in my order good part they did there bad part i had to drive to pick up what i pay delivery
We were so excited to give Pizza Hut a try again for National Pizza Day. Very disappointed! For Spicy Double Pepperoni, it was lacking in the spicy category and if you call having 2 types of Pepperoni as "double" - very misleading. Double usually means twice the amount of Pepperoni. As for the taste, not Pizza Hut quality. More like a grocery store frozen pizza quality. Dough was a little on the undercooked side. Overall taste was nothing that stood out. Little Ceasars would have been better. Fees for delivery on Pizza Hut's website were almost the same price as the pizza itself. Would have been better off ordering from Uber Eats. Still fees but at least I would have earned points. BUT the customer service and delivery service were great though. Most likely will not be ordering from here again. Very disappointed.
No menu available, to get menu require to scan their QR code
Making sure the ordee is complete what we order,
employees do not speak fluent English hard to understand what they're saying when you call over the phone
Pizza is so boring, no special options for us to choose
Bad for its price you rarely get any protein and sauce.
My dad had to walk into the store when I had the order "contactless take out" for his specific car in front of the store. He waited, but no one came to bring it to him.
During my last pizza hut purchase I was very dissatisfied. I received my box with the sticker ripped and with no ranch dressing in the que papas box
I tried to order a pizza wrap, and a Specialty pizza using my rewards. The total comes to over $15 yet that isn't sufficient to complete the order due to a $12 minimum? This is woefully poor customer service for a 'loyal' customer!
My son who autistic went to buy a large pizza, he doesn’t know much about the extras and said sausage pepperoni and pineapple which was ok but the price of the pizza was $30.49 is way too much and what is this service fee of $2.20 since it wasn’t delivered. Not going there anymore.
My son who autistic went to buy a large pizza, he doesn’t know much about the extras and said sausage pepperoni and pineapple which was ok but the price of the pizza was $30.49 is way too much and what is this service fee of $2.20 since it wasn’t delivered. Not going there anymore.
They charge you an unethical service fee.
I ordered extra pepperoni but got regular
The pizza was super cold and the crust was really hard. Not to mention I was charge double. Staff does not have any customer service knowledge at all.
They have really bad customer service. The shift manager Jose is very rude. Never doing business with this location ever again!
The people has bad service and take too long for a pizza. I don't recommend
Very rude employee! No respect for the customer. Will never go back!
The most useless and least helpful manager I have ever encountered.
They charged me a $2.75 service fee. I won't be going back.
Rude people who dont understand inglish and refuse to take your order because its to hard to type
I ordered a peperoni & mushroom but they made a pineapple & mushroom
People always place order for delivery and never go inside. Well... I went inside. It smelled like nothing but COW MANUER! DISGUSTING! We have never smelled a food place like that ever before in our lives! Especially not pizza hut! But this place! Ugh! Never again in MY LIFE will I ever go here. And... There is no public restroom.....so thats not where the smell was coming from. No excuse! I almost threw up! I wish i could contact health department NOW to close it RIGHT THIS SECOND!
I'm a customer at this place and order many times in here.I know what i order and the price of my order not a first time, but when come back today... They give me a M pizza with 3 top-ping same order before. They said for $18 dollars for that cost more than before haft price. I feel so bad for this place and the people whom order for me. Negative - - feeback for me and will not come back at this place in the future.
Pizza hut is already terrible fast food pizza, but this place is the worst of all the local pizza hut. Service is horrible, and the pizza taste worse somehow compare to the other pizza hut places. I rather drive 2 extra mile down to the one on goldenwest then order here.
Everything was good until I asked the cashier if she could exchange some 1's & 5's I had for a 20 or even two $10's.1st she said she couldn't
The lady working there is very angry and tense and has disrespectful behavior towards the customers.👎
This Pizza Hut worker when I called he didn’t understand English or a thing I said and he was the call receiver, but I talked to him in Spanish and put in the order. We kept waiting for the delivery but I didn’t come. So we called again and that worker never put in the order so we ordered again and had to go to the store. Bad service, but pizza was ok but not even to hot.
Pizza it’s good but the manager is rude. When you walk in he doesn’t greet you or even look at you , his doing other stuff in his computer. Also, when you get your order of pizza he doesn’t give you napkins or cheese .
I was looking forward to enjoying my pizza for dinner after a long day at work but was very disappointed after I took a bite. The pizza was so salty that I did not take another bite.
Dropped my wallet inside the store and the employees refused to give it back. Stole my gift cards and all my cash. Had to threatened to call the cops before they gave my wallet back.
Me and my mom waited for 40 minutes for our pizza and the girl working saw us and didn't care to talk to us at all and was on her phone the whole time.
Danger! Pizza made my kids throw up and gf. Ordered pizza earlier and now all my family is throwing up and feeling nauseas !!! We all ate from the same.pizza and we are all feeling bad. !!!
Nasty, hardly having topping requested. Ripped off on price with minimal service.
Made me wait almost an hour for my order that was supposed to be ready in 15 minutes, really bad service,, I have been their customer for many years and this is the second time they do stuff like that!!!
My cookies were BURNT and hard as a rock, COULD NOT EAT IT, waste of money, DO BETTER NEXT TIME!
My driver was lost, did not speak English so I could not communicate with him. When he finally outside of my home when I aked for a non contact delivery he was argumentative. My food was cold and not packaged well part of the order spilled onto the ground. The manager that night was did not listen to my complaint very well. Jose did not seem to know how to handle customers. He said he would reimburse me but i have not yet been able to confirm
This was the first and last time I order from this Pizza Hut. I just recently moved and this was the closest Pizza Hut near me. I called them with a simple request. 16 boneless wings with buffalo burning hot sauce. The young man on the phone told me they ran out of boneless. I said ok no problem then. Make it 18 traditional wings then for delivery. I repeated my address about 4 times because they said that they had bad connection and couldn’t hear me. No problem I said. Then they wanted my order and I told them the same thing. 18 traditional wings. And they asked if I wanted ranch or blue cheese. I said no just the wings. They kept asking me about ranch and blue cheese and I kept telling them no, no, no. Then right before I was going to tell them my payment method I asked them if they had any forks or paper napkins that they could bring. Maybe they didn’t hear me or understood me that well but they went back and asked me if I wanted RANCH OR BLUE CHEESE?! I told them no I’m fine Im ready to pay I’m just wondering if you have plastic forks and napkins. They said “ ok” and hung up the phone and I didn’t get a chance to tell them my card information or anything. They gave me a really hard time for just ordering some simple wings. Never again am I gonna order from this Pizza Hut again. I love Pizza Hut , but this one gave me too much of a struggle for simple wings...
Never ordering again. Ordered a pepperoni lover expecting more pepperoni than a normal pizza only to be dissapointed. I've also had a similar issue a couple months ago when I ordered extra cheese. I tried calling and was put on hold for 15 minutes. I e given this Pizza Hut plenty of "chances" it hasn't gotten better. Not wasting my time on them anymore after writing this
I will not be ordering from Pizza Hut again. I had to pay a $5.50 delvery fee, a service charge of some sort and then tip the driver. I could of bought a whole other pizza for all the extra charges you charge. Times are hard as it is and this is just out of control.
The place is ok. Very small. Customer service could be friendlier and the pizza is the worse I have ever had with pizza hut because it was super dry. It's supposed to be greasy not dry. Will not come back here.
The picture says it all. 2nd time it happens from this location
The place is ok. Very small. Customer service could be friendlier and the pizza is the worse I have ever had with pizza hut because it was super dry. It's supposed to be greasy not dry. Will not come back here.
The picture says it all. 2nd time it happens from this location
There are 2 different orders for 2 addresses but they tried to delivery to 1 destination to save their time but still charged 2 different shipping fees. And the delivery person said i made that mistake, no one changed it even the 2 confirmations from my email shows 2 different addresses. Very horrible service.
Wish I could give it NO stars! I Ordered pizza 2 days early for a school party, so there wouldn’t be any mistakes... Well pizza was late, not to mention the poor customer service. When I called to check on it’s arrival status, I had to ask if it was Pizza Hut. The person answering the phone said it was on its way. 30 minutes later I called back and they said it was delivered, then they couldn’t find it, then order was supposed to be delivered at 11:00 pm. My students donated money for pizza and pasta, and got nothing for their holiday celebration. Not to mention I had some very unhappy parents, that I got to deal with. Would not use or recommend this location to anyone. We were all very disappointed.👎🏻 ☹️👎🏻!
I just moved to Garden Grove and had a day off from work. I attempted to order lunch from this location but after being on the phone for 20 minutes, having the person who answered the phone just leave it on the count so long I had to hang up and call back and dealing with someone who did not speak English well enough to take an order correctly I finally was able to finish my order. Then when I asked for two extra marina dipping sauces he had the nerve to ask if I want to charge an extra .60 cents to my credit card. I decided if after all that aggravation they couldn't just throw in a couple of extra sauces they obviously didn't want my business. I told him to cancel the 40.00 order over .60 cents at which time he said "ok" and immediately hung up. I don't need pizza that badly even if I was looking forward to the cheesy bites.
Avoid at all costs if I could rate negative 5 stars I would the manager is a completey incompetent liar, last time I ordered a delivery it was $37 before tip and I always tip well. Well the pizza was 45 minutes late how to put that in this perspective I live maybe a mile away 3 - 5 minutes driving and when I order it says it'll take about 30 minutes to get to my house so it took more than twice the amount of time to get to my house by which point the pizza was cold. When I called to complain the manager gives me grief like it wasn't 45 minutes late and that wouldn't make a pizza cold then he reluctantly offers me half of the order as a credit but when I tell him it was $37 he changes that to $15 off my next order this was a month or so ago and tonight when I tried to make an order and use the $15 off they magically can't find it in their system but he definitely remembered me and as a consolation that offer a $5 off my $35 order tonight so guess who's not getting a tip and guess who is never getting my business again Pizza Hut and their driver I wish another pizza hut would deliver to my house but it's against company policy, well I guess I'm calling corporate tomorrow morning
Worst customer service ever ! The manager and the delivery person Did not care once so ever on their mistake. and didn't even bother to fix this problem to make this right. what ever happened to keeping the Customers happy. i definitely felt i got scammed. Me giving one star is because i wanna share my bad experiences publicly. I been giving this pizza hut my business for year's. Now im going out my way to an other pizza company. Papa John's pizza 🍕.
There are 2 different orders for 2 addresses but they tried to delivery to 1 destination to save their time but still charged 2 different shipping fees. And the delivery person said i made that mistake, no one changed it even the 2 confirmations from my email shows 2 different addresses. Very horrible service.
Worst customer service ever ! The manager and the delivery person Did not care once so ever on their mistake. and didn't even bother to fix this problem to make this right. what ever happened to keeping the Customers happy. i definitely felt i got scammed. Me giving one star is because i wanna share my bad experiences publicly. I been giving this pizza hut my business for year's. Now im going out my way to an other pizza company. Papa John's pizza 🍕.
Wish I could give it NO stars! I Ordered pizza 2 days early for a school party, so there wouldn’t be any mistakes... Well pizza was late, not to mention the poor customer service. When I called to check on it’s arrival status, I had to ask if it was Pizza Hut. The person answering the phone said it was on its way. 30 minutes later I called back and they said it was delivered, then they couldn’t find it, then order was supposed to be delivered at 11:00 pm. My students donated money for pizza and pasta, and got nothing for their holiday celebration. Not to mention I had some very unhappy parents, that I got to deal with. Would not use or recommend this location to anyone. We were all very disappointed.👎🏻 ☹️👎🏻!
I just moved to Garden Grove and had a day off from work. I attempted to order lunch from this location but after being on the phone for 20 minutes, having the person who answered the phone just leave it on the count so long I had to hang up and call back and dealing with someone who did not speak English well enough to take an order correctly I finally was able to finish my order. Then when I asked for two extra marina dipping sauces he had the nerve to ask if I want to charge an extra .60 cents to my credit card. I decided if after all that aggravation they couldn't just throw in a couple of extra sauces they obviously didn't want my business. I told him to cancel the 40.00 order over .60 cents at which time he said "ok" and immediately hung up. I don't need pizza that badly even if I was looking forward to the cheesy bites.
Avoid at all costs if I could rate negative 5 stars I would the manager is a completey incompetent liar, last time I ordered a delivery it was $37 before tip and I always tip well. Well the pizza was 45 minutes late how to put that in this perspective I live maybe a mile away 3 - 5 minutes driving and when I order it says it'll take about 30 minutes to get to my house so it took more than twice the amount of time to get to my house by which point the pizza was cold. When I called to complain the manager gives me grief like it wasn't 45 minutes late and that wouldn't make a pizza cold then he reluctantly offers me half of the order as a credit but when I tell him it was $37 he changes that to $15 off my next order this was a month or so ago and tonight when I tried to make an order and use the $15 off they magically can't find it in their system but he definitely remembered me and as a consolation that offer a $5 off my $35 order tonight so guess who's not getting a tip and guess who is never getting my business again Pizza Hut and their driver I wish another pizza hut would deliver to my house but it's against company policy, well I guess I'm calling corporate tomorrow morning
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10092 Westminster Ave, Garden Grove, CA 92843
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10092 Westminster Ave, Garden Grove, CA 92843
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