kir lenn

I really like this location because it’s really cool that the drive thru is not a person but automatic. It saves time on the “huhs” and mistakes people can make. You’d think because there’s less responsibility of taking orders everything else would run smoother but that’s not the case. I come here quite often because it’s close to my job but I’d highly recommend NOT going inside if you’re in a rush or on lunch. If you’re inside they completely put you on the back burner and focus on drive thru. So even if that line is long, stay in it because it’ll go by way quicker than if you go inside. I spent like 5 minutes in the drive thru and it was moving a little slow so I thought I’d just go inside to pick up my online order because it would be quicker. I was wrong and stood waiting for like 15 minutes until I just got in my car and went back in drive thru. I literally saw the people I was behind in drive thru leave while waiting inside. Then when I went back in drive thru and came up to the window they hadn’t even began making my order because they told me they were making it now. Also there’s no excuse of putting drive thru orders before online orders because had I ordered it in the drive thru they’d have to make it right then anyway so why wasn’t my online order ready. Just because I went inside? Weird. Anyway I was late to clock back in so don’t go inside. Lastly, many times when I’ve gone the beans taste old or like a strange taste I don’t know how to describe.

Carkus

i ordered an iced coffee off of doordash and i got a red slushee with caramel in it ???? 😭😭 its funny but disappointing LOL

James

Food sucksPeople sucks experience sucks.I don't like having bloody diarrhea in the morning or 5 minutes.After I eat here , I do not see how the american food administration let's just go on

Antonia Clinton

I'm so sad and disappointed! Ask for freshly cooked fries and they gave me already cooked fries that tasted like they were put in the microwave. I went back through the drive thru before leaving asked again if they were made fresh, the drive thru girl said you can come around to the window followed by a man asking "what is the problem" I asked a 3rd time and he stated they were made fresh which THEY WERE NOT. They were flat and flabby not crisp! Update: After calling the manager, she offered to remake the order no questions asked. When I arrived at the window, the girl at the window continuously smiled like she knew it wasn't made right the first time. To the guy who lied, if you don't like your job, just stay home. Don't make Taco Bell look bad. I would possibly expect this behavior late at night, but it was 2:10 in the evening. Come on people! Sadly, I think I'm done with Taco Bell!

Rob B

I just paid an insane $10 in the drivethru for three taco supremes with beans instead of meat. When I got home, I had three very skimpy regular tacos with beans. No sour cream. No tomatoes. What a rip off. Honestly, manager: How hard is it to put tacos together? I won't be back, and neither should you.

Patty PatPat

EVERY. TIME. we order vegetarian food, or ask for "BEANS instead of beef" they put beef in it. I specifically asked for a VEGETARIAN MEXICAN PIZZA....and got home and there was beef in it. Guess you get what you pay for, crappy food and shitty service. If you don't want to work correctly, then don't work! NOBODY IS FORCING YALL TO WORK. Jeeeeez give people what they are asking for, it's not bloody rocket science.

Joe Capozzi

This location was confirmed by their manager that they are not apart of taco bell nor are they a franchisee?! Meaning they do not honor any deals givin on the mobile app. Terrible service ( there is a location in friendswood that's a lot more accommodating and understanding of promotions and REWARDS) just down the road

Cooper Snapp

Ordered two items when coming through drive through. Only received one. Luckily we were never charged for the 2nd one so didn’t bother going back. Recommend always using the app to get your food here as otherwise something gets messed up. Also I don’t understand why they never put the mobile orders in the section for mobile orders which requires you to ask for your food. Would prefer just to pick up my order and limit any interaction.

Warren Wiley

So I am completely beside myself…..since when is taking an order “against policy”????? I walked in, have dietary restrictions, worked a 13 hour shift (by the way I’m a GM at a restaurant in the area) & just wanted someone to take my order & modify it so I don’t hurt myself. I asked the lady to take my order & she simply said “I’m sorry it’s against our policy”! Really???? You take orders in the drive through. Again “it’s against our policy”. No wonder this location always looks so so slow when I drive by nearly every single day. Patrons out there, if you are looking for 1 on 1 service…..this is not the place for you! I truly hope someone that reads this that is a decision maker for the company, cares enough to address this concern. Otherwise your P&L will continue to go down hill. Just food for thought.

Chirag Joshi

Ordered all vegetarian items through the kiosk. When I asked the person who gave us our food that it was vegetarian, he told yes. Then went home and found out that few items had beef in it. Sent a message to taco bell through their website but have not been contacted yet. Very disappointed with this Taco bell.