Starbucks

I recently ordered the Starbucks Caramel Ribbon Crunch Frappuccino, and it was honestly such a treat. From the first sip, the layers of caramel flavor really stand out the sauce is rich and buttery without being too heavy. The blended base is smooth and creamy, making it super refreshing and perfect for a sweet pick-me-up. One of my favorite parts is the crunchy caramel topping. It adds the perfect amount of texture and makes the drink feel a little extra special. The whipped cream and caramel drizzle tie everything together, so every layer has something delicious going on. If you’re in the mood for something sweet, fun, and totally satisfying, the Caramel Ribbon Crunch is definitely worth trying. It’s the kind of drink that instantly boosts your mood!

Love this place. The food is great. The music is wonderful. The play Jazz, that's EZ listing . You can have a conversation with your friends or mate. Romantic. Has a variety of drinks.

Khalil

I recently ordered the Starbucks Caramel Ribbon Crunch Frappuccino, and it was honestly such a treat. From the first sip, the layers of caramel flavor really stand out the sauce is rich and buttery without being too heavy. The blended base is smooth and creamy, making it super refreshing and perfect for a sweet pick-me-up. One of my favorite parts is the crunchy caramel topping. It adds the perfect amount of texture and makes the drink feel a little extra special. The whipped cream and caramel drizzle tie everything together, so every layer has something delicious going on. If you’re in the mood for something sweet, fun, and totally satisfying, the Caramel Ribbon Crunch is definitely worth trying. It’s the kind of drink that instantly boosts your mood!

P M

Love this place. The food is great. The music is wonderful. The play Jazz, that's EZ listing . You can have a conversation with your friends or mate. Romantic. Has a variety of drinks.

Huge kudos to Sam, who helped my family out with some cleaning supplies when we had a carsick kiddo. While we didn't intend on making this pit stop, we were grateful for her kindness. Ended up grabbing a couple drinks on the way out, and they were made quickly.

I go every morning for a latte and sausage egg cheese sandwich. They already know my order as soon as they see my car. They are always pleasant and fast.

Great place to get some coffee on the go but once in a while also a great place to just stop and relax.

Nice clean tables, not to many people inside or outside. Easy parking

Sam was really sweet, fast, and professional!

Lucinda Pierce

I go every morning for a latte and sausage egg cheese sandwich. They already know my order as soon as they see my car. They are always pleasant and fast.

chris pena

Great place to get some coffee on the go but once in a while also a great place to just stop and relax.

Manuel Hinojosa

Nice clean tables, not to many people inside or outside. Easy parking

Amy Chantasirivisal

Huge kudos to Sam, who helped my family out with some cleaning supplies when we had a carsick kiddo. While we didn't intend on making this pit stop, we were grateful for her kindness. Ended up grabbing a couple drinks on the way out, and they were made quickly.

I like this location. I've come in from another SB in a different town and asked them to remake my drink. They did. No questions asked. They have always made my drink the way I like it and they are usually pretty fast as well as friendly. I only stopped coming to this location because I moved. It's also clean and roomy.

What can I say, it's Starbucks! Excellent coffees, and non-caffenated drinks and some really great tasting treats. Tis' the time of the season when they bring out some of the tastiest goodies ever. If you haven't tried them please do get one of their Cranberry Bliss Bars or a whole tray of them for the family, they will thank you for thinking of them.

Awesome, were are carmel fraps. I always ask for extra extra extra carmel telling them to put as much on as humanly possible. They never put enough on. This time they did. They made our order better than I ever imagined. It took a little longer than it should have cause for whatever reason instead of making two at the same time he made one put it out then started doing something else and then made the second one. I'd definitely recommend this location

Starbucks is always great expect it was peak hours and there were pretty less staff so we had to wait 30 min for our 2 drinks!

It's usually very busy in the morning, but that's to be expected of a starbucks. Great place to get your café fixings, just be sure to pre-order online in the morning if you don't want to wait too long for your order!

Drive-thru has gotten super slow. Arrived in line on Sunday at 11:38am and got my order at 11:57am. Wow!!!

I think I had the pumpkin spice coffee and it was really very good.

Aster Tlatilpa

It's usually very busy in the morning, but that's to be expected of a starbucks. Great place to get your café fixings, just be sure to pre-order online in the morning if you don't want to wait too long for your order!

Michelle Bryan

Drive-thru has gotten super slow. Arrived in line on Sunday at 11:38am and got my order at 11:57am. Wow!!!

Side 2 Side (Tambourine Healer)

I think I had the pumpkin spice coffee and it was really very good.

It's a typical menu.A Starbucks but a small place, limited seating .looked clean . Needed help with their Wi-Fi employees knew nothing about WI-FI. Another patron helped me.

Lately some server have had some issues since I personally have experienced that the order product was not delivered accordingly. I think has happened more than twice and honestly they have to review who is doing what and who is working on getting this issues resolved. The point is not to get something free. If you messtop my order and I am not able to get back because whatever the reason might be then on the next visit fix it!!!! But do not argue that you were not in that shift, your name is not here, state that you are sorry but....... The right thing to do is re-make the order (drink) and if the customer is investing more time on waiting for your mistake then accept the write up. We should be passing the claim to the store manager not expecting a remake but, may be a write up for the employee. Is not a better thing to do? Since lately after they messed up my drinks they direct me to say ma name on my next visit so they will make me the right one free but it has not worked at all!! I am tired of playing their game!!! So, let us began the new strategy and see if the owner would like the turn around!!!! Keep checking...... I will be back....

Expediently got our drinks, and the staff was friendly and respectful. A little confusing that this is a location though. Given that it's in a Kaiser parking lot, it's a little farfetched that instead of using the limited space available for other much needed medical specialties, it is leased instead to a company that doesn't really run parallel to the ideologies of western medicine....would be a 4 star review if not for the location.

Went through the drive-thru The person and the window didn't seem to be paying terribly much attention Then when we got our order a whole drink was wrong. A coffee was ordered in a hot chocolate was given. We had to park and return to get the replacement

This is a very convenient location but I almost never have a good experience at this location. Drive through is the worst in respect to customer service and just getting the drinks right. They are always out of something (food item, sweetener...) Hercules San Pablo location or Pinile Fitzgerald drive through are much better options.

Only way this one got 3 stars was the very nice lady that took my order and help me figure out what happen to my drink. This was a nice set up and staff moved fast but the disconnect was way to many people. And my issue is with to many people will cause mass confusion. Order waited there for a good 10 mins.. finally went up and got my drink by asking now I would assume is the management..do better.

Jer king

Only way this one got 3 stars was the very nice lady that took my order and help me figure out what happen to my drink. This was a nice set up and staff moved fast but the disconnect was way to many people. And my issue is with to many people will cause mass confusion. Order waited there for a good 10 mins.. finally went up and got my drink by asking now I would assume is the management..do better.

Beautiful, elaborate display of pastries that they do not have in stock. I asked the clerk if they would be taking the out-of-stock pastries off the display, and she said she would. Then, she did not. Recommend skipping this Starbucks.

Came to pick up my app order, arrived at 7p. Door locked! The girl in the gray shirt with cat eye liner on proceeds to try and talk to me through the door yet you’re next to the counter… how can I hear you! She then goes to the opposite door on the other end and proceeded to yell at me that I need to go to the drive-thru because their closed. Why couldn’t you come to the door where I’m standing at and tell me that. So, unprofessional and lack of customer service skills! I guess it would’ve been too much for you to go get my one item of coffee and hand it to me through the door. So, I had to go through drive-thru where you don’t even verify through anything other than a name that I’m picking up a order. Again, I’m trying to figure out where is the customer service skills that! So, since you wanna be rude to me I’ll do the same! If you’re gonna have management in these establishments please make sure they are trained and they understand what customer service means. Apparently, this is new management because I have not dealt with this level of unprofessionalism at this location. By the way the app says you close at 7:30, update your app so therefore it says in store closes at 7p and drive-thru closes at 7:30 it’s not rocket science!

Absolutely too slow. It doesn't matter whether you use the drive-through, mobile order, or walk in, this is one of the slowest Starbucks I've ever been to. Today, after not using this Starbucks for over a year, I placed a mobile order. I couldn't remember why I stopped using the Starbucks that is, literally, on my way to the freeway. I placed my order at 8:55am, drove down the street, and went inside. At 9:10 they still hadn't even started the order (it was 1 Americano... probably the simplest drink to make aside from a regular, drip coffee). I'd been standing there for 12 minutes, watching new customers walk in, place an order, and leave with their drink/food while my order hadn't even been looked at. There was no one in the drive through and no line inside. 2 other mobile customers were standing there for close to 15 minutes until we all started asking if they were going to make our orders. I asked, the barista had no idea what I was talking about, so I left. As I was leaving he barely mumbled my last name (I guess he didn't really want to make a drink for me) and I kept going. At that point I remembered why I stopped going to a Starbucks I can actually walk to from my house for over a year. And I won't be going there again. Asinine customer service, to say the least.

The breakfast sandwiches were hot and tasty. The cashier was friendly and helpful. They forgot to make one of the three drinks. The sticker was on the cup, but they had put the cup back without making the order. I would recommend checking on your order, if it seems like it's taking longer than usual.

So why did the young lady tending to the drive threw had to make my drink after 2 costumer after me got their drinks before me from this guy? He just literally by pass my ticket, Then he laughed when the young lady and the woman at the register noticed I haven’t gotten my drink?! I swear this place needs to re train staff on customer service!

Sacramento Honey

The breakfast sandwiches were hot and tasty. The cashier was friendly and helpful. They forgot to make one of the three drinks. The sticker was on the cup, but they had put the cup back without making the order. I would recommend checking on your order, if it seems like it's taking longer than usual.

Lily Bean

So why did the young lady tending to the drive threw had to make my drink after 2 costumer after me got their drinks before me from this guy? He just literally by pass my ticket, Then he laughed when the young lady and the woman at the register noticed I haven’t gotten my drink?! I swear this place needs to re train staff on customer service!

Went thru drive thru. Not a Starbucks regular. Slow to get our order. Guy at window wasn't friendly. Because I didn't tip??? Maybe. Too bad. You just stand there. Prices are Outrageous which is why I didn't tip.

Service by Memo was awful. He was the Barnstable, did not help with mobile orders. Could only make 1 drink at a time, so my drink took 13 minutes to make while not that busy. The only reason why it isn't 0 is because the two femalee mployees who jumped in after Memo went on break, one from the cashier register and one to receive Memo, got every think caught up. Memo's break relief made w drinks at a time to catch up. Didn't catch her name.

Miche S.

Service by Memo was awful. He was the Barnstable, did not help with mobile orders. Could only make 1 drink at a time, so my drink took 13 minutes to make while not that busy. The only reason why it isn't 0 is because the two femalee mployees who jumped in after Memo went on break, one from the cashier register and one to receive Memo, got every think caught up. Memo's break relief made w drinks at a time to catch up. Didn't catch her name.

Ed Bloom

Went thru drive thru. Not a Starbucks regular. Slow to get our order. Guy at window wasn't friendly. Because I didn't tip??? Maybe. Too bad. You just stand there. Prices are Outrageous which is why I didn't tip.

The guy was very rude ... when I placed my order I had asked for a venti iced macchiato and usually they ask if you want hot or cold and which he didn’t ask also I had forgotten too mention and he made a hot one . When he was about too give it too me , I was like oh I wanted a iced one and he was showing me so much attitude! I was even going too take the hot one but then made me not even want too buy anything! This was Jan 12, 2021 at around 4:30

I've been going to this Starbucks now for over four years, 5 mornings a week. The drive-up teller even know what I order most of the time. This morning I showed up and no one answered the drive-up menu. So pulled up to the window and honked my horn. A young girls opens the window and says, we don't open until 4:30. I look at my watch and it's 4:27. I said it's 4:27, you can't start me a coffee 3 minute early? She said no, we don't open until 4:30, then proceeded to say I need to continue opening up and closed the window on me. Well, I'm sure I can find some where else to start buying my morning coffee.

Poor customer service. It wasn’t packed at all and still made my drink very poorly. Hardly any whip cream and I received half of my drink. They even forgot my drink in the blender for over 20 minutes after waiting. They’re very lazy when it comes to making the drinks especially when it wasn’t even packed. They forgot about my drink and I received it all watered down.

This review is based on two different experiences a week apart: 5/8/25 and 5/15/25. For some reason I got very poor service on both visits; I am openly gay, so I suspect that the barista is homophobic. On 5/8 I watched the barista make my drink and then pour it down the drain! I just could not believe it! I thought maybe that was someone else's drink, so I waited and waited and waited. Finally an employee asked me what I was waiting for, and I told them; they had to look up the order in the computer, and then the barista seemed to argue about it (I could not hear what they were saying). The barista finally made my drink, but he acted like he did not want to do it. On 5/15 I had to wait an unusually long time for my order because the barista was not doing his job -- he was gossiping with the other employees; it seemed that he purposely turned his back to me, so he would not see me trying to get his attention; I finally got the order about 15 minutes later than usual.

This place need new management. I should have paid more attention of more than 10 people standing around waiting for coffee. 20 minutes of wait for coffee in the lobby!! And when I finally ask for my refund the barista inform me it's 27 min average time for coffee! This WA customer made other customers want their money back, well???

Horrible experience! Customer service was nonexistent, after waiting 30 minutes for coffee,I checked to see what was going on. After a few moments of checking white lady with glasses and brown hair said she is making my order. Everyone else got their order even after me. When I asked her again she was so rude and said she even don’t know my order. Such a racist lady I have ever met.Quite possibly the worst Starbucks location I have visited.

Horrible experience! Customer service was nonexistent, after waiting 10 min for breakfast sandwich, I checked to see what was going on. After a few moments of checking they said they were out of what I ordered. I chose the replacement as “double bacon” but was served undercooked bacon. I had to remove and throw straight into trash was able to eat the egg. Quite possibly the worst Starbucks location so have visited.

Just went through drive-through on a busy Sunday late morning. Placed an order and got to the window and it was wrong. She was very rude and told me what she heard but it wasn't what I ordered. She was defensive and offered no apology. I didn't want to argue and just took the drink but I will use my mobile app from now on or go to a different Starbucks.

Do not go to this starbucks and don’t buy any of their cups there. They will break and they won’t replace it! This cup was $29! And it didn’t last 2 1/2 months! Go to peete

The coffee making is great. Baristas are friendly. But this is the dirtiest Starbucks I’ve ever visited. I don’t think they even own a broom/mop. The floor is disgusting. The store has spiderwebs everywhere (inside and outside). I think they gave up on cleaning. Even though they’re closest to me, I frequent a further Starbucks because of how dirty this one is. Update: Even now when they have less tables out (pandemic) and the floor is seen more, they still won’t sweep the floor. It’s gross to see.

Yeah I don't feel like paying 7 bucks for half a beverage anymore it was like 2" of cold foam. Just going to leave this reminder to go to Pete's from now on. Save your money people.

Matthew Sundberg

Do not go to this starbucks and don’t buy any of their cups there. They will break and they won’t replace it! This cup was $29! And it didn’t last 2 1/2 months! Go to peete

I.J. Okoro

The coffee making is great. Baristas are friendly. But this is the dirtiest Starbucks I’ve ever visited. I don’t think they even own a broom/mop. The floor is disgusting. The store has spiderwebs everywhere (inside and outside). I think they gave up on cleaning. Even though they’re closest to me, I frequent a further Starbucks because of how dirty this one is. Update: Even now when they have less tables out (pandemic) and the floor is seen more, they still won’t sweep the floor. It’s gross to see.

Aditya V

Yeah I don't feel like paying 7 bucks for half a beverage anymore it was like 2" of cold foam. Just going to leave this reminder to go to Pete's from now on. Save your money people.

put in a mobile order, it took them over 15 minutes for them to acknowledge my order, but I had to say something first. They finally decided to work on it while I was requesting a refund. The wyt male barista was petty as I was getting my refund showed the ticket and crumbled it up as the other male barista was trying to ask for it to complete my refund. It shouldn't take 20 mins to start a drink. Please don't put in a mobile order here, your time will be wasted and you will be treated like you don't exist.

My wife ordered a dragon drink. I've had multiple problems at this location so I didn't order anything. To help my wife pay I gave him a gift card worth $3.30 and a five dollar bill to cover the rest. He said thank you for the tip, threw the five into the tip box and demanded $2.45 more to cover the cost. What a way to treat an elderly couple. After leaving the drive through we saw no straw even. I had to go inside to get a straw and my wife insisted I not start a ruckus. Wish I did, because the dragon drink marked grande was regular and mostly ice. BEWARE this awful location.

Marie

put in a mobile order, it took them over 15 minutes for them to acknowledge my order, but I had to say something first. They finally decided to work on it while I was requesting a refund. The wyt male barista was petty as I was getting my refund showed the ticket and crumbled it up as the other male barista was trying to ask for it to complete my refund. It shouldn't take 20 mins to start a drink. Please don't put in a mobile order here, your time will be wasted and you will be treated like you don't exist.

Adriaan Vanderzwan

My wife ordered a dragon drink. I've had multiple problems at this location so I didn't order anything. To help my wife pay I gave him a gift card worth $3.30 and a five dollar bill to cover the rest. He said thank you for the tip, threw the five into the tip box and demanded $2.45 more to cover the cost. What a way to treat an elderly couple. After leaving the drive through we saw no straw even. I had to go inside to get a straw and my wife insisted I not start a ruckus. Wish I did, because the dragon drink marked grande was regular and mostly ice. BEWARE this awful location.

Ashley Giron

Poor customer service. It wasn’t packed at all and still made my drink very poorly. Hardly any whip cream and I received half of my drink. They even forgot my drink in the blender for over 20 minutes after waiting. They’re very lazy when it comes to making the drinks especially when it wasn’t even packed. They forgot about my drink and I received it all watered down.