Zac Gunderson

This taco bueno has different queso than other taco buenos. It has a bunch of chopped up jalapenos so if you don't like spicy you'll be pretty disappointed. Also I got a large queso and chips and they only gave me one small bag of chips and the queso cup wasn't even half full. Lastly they are not fast at all. Food was fine, but if you're already having a bad day, this place may set you off lol

Chris Lewis

After having visited the Rockwall, TX location many times, I have noticed some patterns. I typically visit this location later in the evening, and when pulling up to the drive through there is almost always a 4 - 5 minute wait before anyone answers the speaker box in any way. I suspect that they are hoping you give up and leave, but I do not do so as I have always placed my order online ahead of time and already have it paid for. The food is really hit and miss. On some visits, it is fantastic. Hot, fresh, and delicious. Other times, such as my most recent experience, it seems as though the meat is not even attempted to be kept warm. In both the drive through and counter services, I have experienced extended wait times for my order to be prepared. When it's good, it's really good. Unfortunately, it is simply not reliable to be good, fast, or even courteous.

Brittni Tran

Every time we have come to the Taco Bueno - Rockwall location, they have denied our coupons and their customer service is horrible. This time, we had a coupon advertised on the Taco Bell website, the employee added it onto our bill, we saw the price go down, and then another girl came over and removed it from our bill. Additionally, we asked for water cups multiple times and they would not give us cups. They were rude to us and said “your meal doesn’t come with drinks” when we just wanted water. We will only be going to the Royse City location from now on.

John Miller

"Hi, I'm john and I placed an order last week in weekends in morining on drive theu Unfortunately, the order was incorrect, and I was also disappointed with the service. When I tried to communicate with the kitchen staff about my order, I felt ignored. Similarly, when I spoke with the cashier, I didn't receive the attention I expected. I understand that mistakes can happen, but the lack of communication and attention made me feel disrespected. I'd appreciate it if you could look into this and take steps to improve the service.

Casie Ccc

So today i came in the store and there was a rush and i waited patiently and when they took my order i waited patiently and i saw in kitchen there was a very bad hygiene the one who was making food she doesn’t wore sny gloves and wrap my order she thought i didn’t seen it but this is the only last time i am coming in this store !! I don’t know her name but she had a blonde hair and little bit chubby this store manager should have keep an eye on people wearing gloves or not infront of customers i waited so much and i expect a better quality

Yaleah

Order nacho salad gave me muchos nachos had to drive back 15 minutes and when I told them the “manager” n employee both laughed and walked off after asking if I can get complimentary for the inconvenience the “manager” SAMMY very unprofessional did not give good customer service looks way too young and unprofessional bunch of kids working here

Rahtraca

Awful food, too much water in the beef, bland, and sloppy. Refused a common substitution that every other taco bueno does. long wait time, rude customer service. Overall do not recommend coming here.

Chelsea Martin

I remember now why I stopped going to this location. Again, I’m missing half my order! The phone number listed is not a working number either. I’m so frustrated with crappy service! And furthermore, when I looked for the receipt it wasn’t in the bag… maybe be cause I paid cash!

Spencer Awbrey

It’s my first time eating at Taco bueno but if this is the kind of food served here this s the nastiest brisket quesadilla or quesadilla period I’ve ever had in my life , the food is so dry and old and hard you can’t eat it that bite I took I just went on and spit that crap out with is wrong with people when you made this you knew it wasn’t fresh! I will never eat at another taco “not” bueno!!

Jonah Robertson

25 minutes In a drive through? So long that 3 vehicles including myself reversed out of the line, no movement whatsoever. Not a very pleasant greeting at the drive through speaker, and could barely hear the attendant on the microphone. If that’s not terrible service I don’t know what is. I’d leave it with 0 Stars but 1 is required to leave a review

Riley C

Do not ever go to this Taco Bueno in Rockwall on Whitehills & interstate 30. This is what you get. I will never ever step foot in that awful “restaurant” again. Rude to my wife and daughter. The guy at the drive thru window basically threw the order at them and got very annoyed when they asked for salsa. I've been there many many times and have had awful service every single time. This is the last time because I nor my family will return. Poor customer service and poor food (pictured)