Jamba

It's a weird set up. Samples on one side and then they point you to opposite side to order then point you back to sample area to pick up your order. Employees are more invested in their phones all disengaged from customers not ready to receive a customer. I had to ask if they were making drinks right now they were so disengaged not making eye contact just huddled over their devices. When she was done making my drink she just slid it across the counter no straw no spoon. They really don't care here. Just teens collecting a check to pay their cellphone bills. The drink was delicious. It was my first time and I shared the fact. They didn't care. I won't be back due to poor customer service.

Food Critique for the Commoner SirenTheRocker

It's a weird set up. Samples on one side and then they point you to opposite side to order then point you back to sample area to pick up your order. Employees are more invested in their phones all disengaged from customers not ready to receive a customer. I had to ask if they were making drinks right now they were so disengaged not making eye contact just huddled over their devices. When she was done making my drink she just slid it across the counter no straw no spoon. They really don't care here. Just teens collecting a check to pay their cellphone bills. The drink was delicious. It was my first time and I shared the fact. They didn't care. I won't be back due to poor customer service.

marcela Chelito

I’m so disappointed! I will give you 5 stars, we go every week for orange juice but since like more than a month the machine is out of service?

Rafael Ortiz

Nice place always have fresh juices. Wish they had online ordering as i work in the town center and would save me a lot of time if i could order online and pickup.

They always do this when I come. 3 out of 5 times they are never here. I do not know where the workers are and its a waste of my time to come here. They say 10 minutes but it's not true. I really hope the owners know the workers are always on break. They are losing so many customers doing this.

Bad attitudes, not very interested in serving customers.

Mike

Bad attitudes, not very interested in serving customers.

I visited this location while shopping and the guy who rang me up had the worst attitude. He seemed bored and upset that I ordered three açaí bowls, even though it’s his job. On top of the horrible service, my receipt did not have his name instead the server name on my receipt is under the other employees name. The guy had an E necklace. I understand working gets tiring but it should not be affecting the service customers receive, will not be coming back to this location ever, since it seems like such a problem to the employee here.

valentina

I visited this location while shopping and the guy who rang me up had the worst attitude. He seemed bored and upset that I ordered three açaí bowls, even though it’s his job. On top of the horrible service, my receipt did not have his name instead the server name on my receipt is under the other employees name. The guy had an E necklace. I understand working gets tiring but it should not be affecting the service customers receive, will not be coming back to this location ever, since it seems like such a problem to the employee here.

I walked in for two drinks that only took me 2 minutes to decide to purchase and thought I would ask about the one in display. The young guy responded, "it's just a smoothie". We weren't even welcomed with a smile or a hello to begin with and the question I had was simple and polite. Stay home if you are having a bad day. Awful atmosphere and overall service, will never return.

First, I hate that the Jamba Juice moved in the mall because parking and walking inside the mall just for Jamba Juice is not worth it. Today I decided to finally have Jamba Juice and craving the bowl, I got there at 11 and it says they opened at 10 but it was closed when I got there disappointing.

The "experience" in this location was atrocious. I came to use T-Mobile coupon which was sent to millions of customers, and immediately was told, that this coupon doesn't work, they tried yesterday. One girl was standing there with Ipad in hand and doing "paint by numbers", (not only NOT helping but keep distracting the other sales person) the other (assistant manager) was trying to help and was very attentive, but as coupon was grey-out, she gave up, so I asked het to over right, and she told me only manager can do, so I asked to call manager, and she did. Manager wasn't helpful at all and told me to contact CORPORATE - for coupon problem??? What are your powers as manager if you can even adjust $4 coupon??? And then...we "move" to corporate...what a joke. It took them 4 days to reply and answer was: "we can't help you because the offer expired" Thinking.....how is that my fault???? Ps. on the top of that they didn't even have on the menu what I originally wanted.... NEVER coming back.

Printer does not work, cannot print receipts, they don’t accept cash. Don’t know how much you are getting charged.

The website, Apple Maps and Google all state a 9pm closing. I was turned away and rudely told they were closed at 8:05pm. Please stop hiring high school kids that have no customer service skills.

The girl with the mustache thought that I didn’t see when she drop the fruit gripper on the floor still picked the fruit from the fruit container for my smoothie bowl I told her about how uncomfortable I was with her only rinsing it with water she proceeds to do it and didn’t bother to wash it with soap can’t imagine what happens when we’re not looking

First time we went, the girl said that they didn't have the items to make what we wanted.Okay the second time we went, the guy said, We closed in 25 minutes. I won't be able to make it because we're closing and for this I give 1 star.🤔😒

Kimberly A is so unprofessional! We have been there several times and her attitude is just bad, the last time my daughter when to order something from there and came back with tears on her eyes, Because Kimberly was Rude to her. We will never be back to this place! Every time we we get our order wrong with her. If she hates her job so much then why don’t just quit!!

I tried to apply my Jamba rewards for a BOGO deal with an email that I presented to the cashier. The app failed to apply my rewards. We stood at the cashier trying to make it work then I was dismissed. There was no apology and no discount was applied. I’m very dissatisfied

maybe don't put a couple working together??? its a small shop and everyone can see them making out, took them a minute to even notice i was waiting not a good look

Armann

First, I hate that the Jamba Juice moved in the mall because parking and walking inside the mall just for Jamba Juice is not worth it. Today I decided to finally have Jamba Juice and craving the bowl, I got there at 11 and it says they opened at 10 but it was closed when I got there disappointing.

Zainツ

Printer does not work, cannot print receipts, they don’t accept cash. Don’t know how much you are getting charged.

Marcos Chourio

I walked in for two drinks that only took me 2 minutes to decide to purchase and thought I would ask about the one in display. The young guy responded, "it's just a smoothie". We weren't even welcomed with a smile or a hello to begin with and the question I had was simple and polite. Stay home if you are having a bad day. Awful atmosphere and overall service, will never return.

Richard Guerrero

The website, Apple Maps and Google all state a 9pm closing. I was turned away and rudely told they were closed at 8:05pm. Please stop hiring high school kids that have no customer service skills.

Ava Ulka

The "experience" in this location was atrocious. I came to use T-Mobile coupon which was sent to millions of customers, and immediately was told, that this coupon doesn't work, they tried yesterday. One girl was standing there with Ipad in hand and doing "paint by numbers", (not only NOT helping but keep distracting the other sales person) the other (assistant manager) was trying to help and was very attentive, but as coupon was grey-out, she gave up, so I asked het to over right, and she told me only manager can do, so I asked to call manager, and she did. Manager wasn't helpful at all and told me to contact CORPORATE - for coupon problem??? What are your powers as manager if you can even adjust $4 coupon??? And then...we "move" to corporate...what a joke. It took them 4 days to reply and answer was: "we can't help you because the offer expired" Thinking.....how is that my fault???? Ps. on the top of that they didn't even have on the menu what I originally wanted.... NEVER coming back.

L

The girl with the mustache thought that I didn’t see when she drop the fruit gripper on the floor still picked the fruit from the fruit container for my smoothie bowl I told her about how uncomfortable I was with her only rinsing it with water she proceeds to do it and didn’t bother to wash it with soap can’t imagine what happens when we’re not looking

Bj Davis

First time we went, the girl said that they didn't have the items to make what we wanted.Okay the second time we went, the guy said, We closed in 25 minutes. I won't be able to make it because we're closing and for this I give 1 star.🤔😒

mel m

maybe don't put a couple working together??? its a small shop and everyone can see them making out, took them a minute to even notice i was waiting not a good look

Theresa Gardner

I tried to apply my Jamba rewards for a BOGO deal with an email that I presented to the cashier. The app failed to apply my rewards. We stood at the cashier trying to make it work then I was dismissed. There was no apology and no discount was applied. I’m very dissatisfied

Fanny Sanchez

Kimberly A is so unprofessional! We have been there several times and her attitude is just bad, the last time my daughter when to order something from there and came back with tears on her eyes, Because Kimberly was Rude to her. We will never be back to this place! Every time we we get our order wrong with her. If she hates her job so much then why don’t just quit!!

Chris Lavinier

The smoothie tastes like rotten fish. Forced my son to drink it because I thought he was being difficult. When I tried it it was terrible. Ask for a new one they refused because I made him drink more than half of this stuff